44 Renewals And Account Management jobs in New York City.

Hiring now: Sr Personal Lines Account @ Foundation, Customer Success Mgr @ Templafy, Sr Customer Success Mgr @ Stensul, Associate Renewals Mgr @ Calm, Account Mgr @ Argo, Commercial Renewal Spec @ Moodys, Customer Success Mgr @ Forter, Renewals Sales Ii Looker @ Google, Customer Success Mgr @ Vortexa, Mgr Of Customer Success @ Brightflag.Explore more at jobswithgpt.com.

🔥 Skills

renewals (16) customer success (14) account management (14) Customer Success (12) retention (10) SaaS (8) communication skills (7) customer relationships (7) B2B (6) negotiation (6)

📍 Locations

New York City (43) Hackensack (1)

Foundation Risk Partners

Skills & Focus: High Net Worth, personal lines, client renewals, re-marketing, insurance, risk profile assessments, policy coverage, renewal terms, claims counseling, communication skills
About the Company: one of the fastest growing insurance brokerage and consulting firms in the US
Experience: 8+ years personal lines experience with a background in HNW client/account management services
Benefits: comprehensive range of health-related benefit options including medical, vision, and dental; 401(k) with company match;…

Templafy

Skills & Focus: Customer Success, Positive Business Outcomes, Gross Retention Rates, Net Retention Rates, enterprise customers, relationship-building, account plans, stakeholders, customer experience, B2B
About the Company: Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum ef…
Experience: 4+ years of work experience required, with 2+ years of B2B Customer Success or Account Management experience
Type: Full-time

Stensul

Skills & Focus: customer success, account management, SaaS company, C-level executives, digital marketing, email technology, retention goals, growth opportunities, customer lifecycle, analytics skills
About the Company: Stensul dramatically reduces marketing creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible…
Experience: 6+ years of relevant work experience in customer success or account management at a SaaS company
Salary: $115,000 - $125,000 plus variable compensation
Type: Full-time
Benefits: Competitive compensation package that includes equity, excellent medical, dental, and vision coverage, 401(k), life ins…

Calm

Skills & Focus: customer retention, renewal process, upsell opportunities, negotiating terms, Customer Success, renewal forecasts, ROI, value proposition, project management, communication skills
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 2+ years of relevant work experience, 1+ years in Customer Success or Account Management or Renewals Management
Salary: $110,000 annualized with a 75/25 split between base pay and incentive compensation
Type: Full-time
Benefits: Equity + comprehensive benefits + 401k + flexible time off

Argo Group

Account Manager New York City
Skills & Focus: customer service, underwriting, renewal process, policyholder, analysis, negotiation, endorsement, risk selection, collaboration, training
About the Company: Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization tha…
Experience: At least 1 year of industry experience required.
Salary: $92,700 - $114,000 USD
Type: Full-time
Benefits: Comprehensive health, wellness, and financial planning options; competitive compensation and merit driven profit sharin…

Moody's

Skills & Focus: sales, client engagement, renewals, upsells, cross-sell, account health, commercial aspects, negotiating, contract execution, sales forecasts
About the Company: At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where e…
Experience: 2+ years’ professional experience in sales, sales operations and/or customer success roles.
Salary: $68,000 - $85,000
Type: Full-time
Benefits: Medical, dental, vision, parental leave, paid time off, 401(k) plan, life insurance, disability insurance, discounted e…

Forter

Skills & Focus: Customer Success, SaaS, Renewals, Executive Relationships, Business Reviews, Technical Products, Relationship Management, Cross-functional Collaboration, Client Advocacy, Payments Industry
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter was…
Experience: 4+ years experience in customer success or similar customer-facing role
Salary: Competitive salary
Type: Full-time
Benefits: RSUs, Matching 401K Plan, Comprehensive health insurance, Home office allowance, Generous PTO policy, Half day Fridays

Google

Skills & Focus: renewals, account management, sales, Enterprise, Business Intelligence, Cloud Sales, customer relationships, business value, pipeline management, cross-sell strategies
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 7 years of experience in renewals, account management, sales quota carrying role, or a customer-facing role in the Enterprise, Business Intelligence, or Cloud Sales space.
Salary: $96,000-$141,000
Type: Full-time
Benefits: Bonus + equity + benefits

Vortexa

Skills & Focus: customer success, client-first mentality, renewal success, relationship management, B2B SaaS, customer training, growth opportunities, data-driven decisions, engagement, communication skills
About the Company: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work…
Experience: Several years’ experience within a customer success, sales or business development role (B2B SaaS experience a plus)
Type: Full-time
Benefits: Stock-options in a fast-growing, high-potential business, A vibrant and diverse workplace, An open, collaborative, and …
Skills & Focus: customer success, client-first mentality, renewal success, relationship management, B2B SaaS, customer training, growth opportunities, data-driven decisions, engagement, communication skills
About the Company: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work…
Experience: Several years’ experience within a customer success, sales or business development role (B2B SaaS experience a plus)
Type: Full-time
Benefits: Stock-options in a fast-growing, high-potential business, A vibrant and diverse workplace, An open, collaborative, and …

Brightflag

Skills & Focus: Customer Success, CSM management, net revenue retention, customer relationships, data analysis, team coaching, legal operations, communication skills, customer outcomes, strategic execution
About the Company: One of the fastest-growing tech startups in the legal world, focusing on transforming legal operations with a patented AI-powered software and a best-in-class …
Experience: 3+ years managing and coaching a team; experience as a CSM with a high retention rate.
Salary: $156,250 to $181,250 OTE
Type: Full-time
Benefits: 20 days PTO + 4 company ‘Reset’ days, comprehensive health insurance, life insurance, remote work options, learning sub…

Cisco

Skills & Focus: customer experience, services strategy, sales targets, recurring annual services, outside-In selling, consultative selling, solution selling, cross-functional collaboration, strategic imperatives, customer relationships
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine applications, secure enterprises, transform infrastructure, and…
Experience: 3+ years of sales experience in related technology fields.
Salary: 232000 USD - 315200 USD
Type: Experienced
Benefits: U.S. employees have access to quality medical, dental, and vision insurance, a 401(k) plan, paid holidays, vacation tim…

Venn

Skills & Focus: customer success, B2B SaaS, real estate, relationship management, product usage, client feedback, cross-functional, analytical skills, project management, retention
About the Company: We’re a bold and forward-looking team of innovators and engineers with roots in real estate who are building technology to transform the resident and operator …
Experience: 5 - 10 years
Salary: $110,000 to $145,000
Type: Hybrid
Benefits: commission, benefits and opportunities for equity

Google

Skills & Focus: renewals, account management, Sales, Business Intelligence, cloud, customer relationships, pipeline management, customer satisfaction, strategic direction, cross-selling
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 7 years of experience in renewals, account management, Sales quota carrying role, or a customer-facing role in the Enterprise, Business Intelligence or Cloud Sales space.
Salary: $96,000-$141,000 + bonus + equity + benefits
Type: Full-time
Benefits: Salary ranges are determined by role, level, and location. Compensation details reflect base salary only and do not inc…

Datadog

Skills & Focus: Customer Success, SaaS, cloud infrastructure, observability, team leadership, proactive customer engagement, cross-functional collaboration, data-driven, renewal risks, employee training
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Minimum of 3 years experience in leading Customer Success teams as a second line leader.
Salary: $155,000 — $206,000 USD
Type: Full-time
Benefits: Best-in-breed onboarding, inclusive company culture, continuous professional development, new hire stock equity (RSU), …

Moody's

Skills & Focus: relationship manager, client engagement, sales cycles, upsell opportunities, cross-sell opportunities, client portfolio, negotiating, contract execution, sales forecasts, business processes
About the Company: Moody's unites the brightest minds to turn today’s risks into tomorrow’s opportunities, creating an inclusive environment where everyone feels welcome to excha…
Experience: 2+ years’ professional experience in sales, sales operations and/or customer success roles
Salary: $75,000 - $85,000
Type: Full-time
Benefits: Moody’s provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held relig…

Cb Insights

Skills & Focus: Customer Success, team management, product adoption, customer engagement, on-boarding, retention, communication, account management, renewals, analytics
About the Company: We're on a mission to advance the technology economy -- one driven by innovation, markets, and entrepreneurship. By synthesizing, analyzing and visualizing mil…
Experience: 4+ years of prior account management and/or customer success experience, preferably within enterprise software or SaaS.
Salary: $110,250 - $139,650 USD
Type: Full-time
Benefits: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple mental health resources…

Abridge

Skills & Focus: renewals, partner success, account management, negotiation, contract management, customer lifecycle management, retention, churn reduction, data-driven, subscription-based revenue
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 8+ years in renewals, partner success, or account management in a HealthTech environment; 3+ years managing renewals processes.
Salary: $170K – $220K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Cb Insights

Skills & Focus: customer success, account management, enterprise software, SaaS, relationship management, renewals, business outcomes, customer feedback, software engagement, analytical skills
About the Company: CB Insights provides analytics and insights to the technology economy by synthesizing, analyzing and visualizing millions of data points.
Experience: 3+ years of prior account management and/or customer success experience, preferably within enterprise software or SaaS.
Salary: $90,000 - $114,000 USD
Type: Full-time
Benefits: Rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple mental health resources, pet …

Later

Skills & Focus: client success, account management, renewals, upsells, influencer marketing, SaaS, customer relationships, strategic leadership, communication skills, collaboration
About the Company: Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.
Experience: 5+ years
Salary: $130,000-$160,000 OTE
Type: Full-time
Benefits: Eligible to participate in various benefits plans as part of overall compensation package.

Gong

Renewal Manager New York City
Skills & Focus: renewal process, customer retention, upselling, cross-selling, contract management, negotiation, Salesforce, customer satisfaction, operational efficiency, B2B SaaS
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: Proven experience in a customer-facing role, preferably in sales, account management, customer success, or renewal management.
Salary: $109,000 OTE (70/30 Split) USD
Benefits: We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs; Wellbei…

Pendo

SMB Account Manager New York City
Skills & Focus: Account Management, Renewals, Customer Success, Sales Pipeline Management, Contract Negotiation, Customer Relationships, Multi-year Deals, Forecasting, Interpersonal Skills, Problem-solving
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 3+ years experience in an Account Management position or related function (e.g. growth and retention) that includes direct customer interaction
Salary: $105,000 to $130,000 on target earnings (50/50 split)
Type: Full-time
Benefits: Competitively paying salary, benefits, and other rewards.

Ramp

Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…
Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…
Skills & Focus: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…

Pendo

Skills & Focus: renewals, customer relationships, sales pipeline, negotiations, account reviews, quoting, transaction process, customer procurement, salesforce.com, team player
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 5+ years in a Renewal Specialist position or related function
Salary: $140,000 to $170,000 on target earnings (50/50 split)
Type: Full-time

Moody's

Skills & Focus: sales, client engagement, renewals, upsells, cross-sell, relationship management, sales forecasts, contract execution, collaboration, business processes
Experience: 2+ years

Orb

Skills & Focus: Customer Success, SaaS, B2B, Billing Engineers, Health Checks, Business Reviews, SQL, Deferred Revenue, Cloud Architectures, Usage-Based Billing
About the Company: Orb is on a mission to revolutionize billing infrastructure for the modern era of AI and software. We empower businesses to align their monetization with produ…
Experience: 5+ years of customer-facing experience in high growth SaaS and/or B2B startups
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance - 100% coverage for you and dependents; Unlimited PTO (with 15 days min…

Braze

Skills & Focus: customer success, client renewals, feature adoption, strategic guidance, customer experience, advocacy, project management, communication skills, digital marketing, technical problems
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
Salary: $68,000 - $84,000/year (OTE $85,000 - $105,000/year)
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…
Skills & Focus: customer success, retention, client renewals, feature adoption, customer advocacy, product feedback, educational support, strategic guidance, complex accounts, relationship management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ It allows marketers to collect and take action on data from …
Experience: 2-5 years relevant experience
Salary: $83,700 - $100,000/year (OTE $100,800 - $120,000)
Type: Full-time
Benefits: Competitive compensation, retirement plans, flexible paid time off, comprehensive medical/dental/vision plans, family s…

Abridge

Skills & Focus: renewals, partner success, account management, healthcare, negotiation, contract management, data-driven, retention, churn reduction, subscription-based revenue
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 8+ years in renewals, partner success, or account management in a HealthTech environment; 3+ years managing renewals processes
Salary: $170K – $220K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Pre-tax Benefits, Learning and D…

Equinox

Skills & Focus: Membership, Sales, Advisor, Health, Fitness, Prospecting, Events, Renewals, Relationships, Referrals
About the Company: Equinox is a high-end fitness company that operates a chain of fitness clubs that provide gym facilities, as well as a range of health and wellness services.

Pulley

Account Manager New York City
Skills & Focus: customer relationships, account management, retention, renewals, cross-sell, upsell, customer engagement, platform usage, customer-centric, communication
About the Company: We are a passionate team building software for the built environment around us. Our team combines deep experience in real estate and construction with a track …
Experience: 4+ years in enterprise account management or sales
Type: Full-time

Datadog

Skills & Focus: negotiation, contract management, customer success, commercial deals, SaaS, legal support, collaboration, risk management, sales training, professional development
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: at least 7 years experience drafting and negotiating commercial contracts
Salary: $115,000 — $155,000 USD
Type: Full-time
Benefits: New hire stock equity (RSU), employee stock purchase plan (ESPP), healthcare, dental, parental planning, mental health …

Qlik

Skills & Focus: renewal sales, customer success, SaaS, AI solutions, management, analytics, performance, growth, risk mitigation, collaboration
About the Company: A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.
Experience: 7+ years in sales, customer success, or renewals, with at least 3 years in a leadership role owning a quota.
Salary: $168,000 – $200,000 per year, plus commission ($42,000 - $50,000)
Type: Remote/Hybrid
Benefits: Comprehensive benefits package, genuine career progression pathways, culture of innovation, and participation in Corpor…

Gbg

Skills & Focus: customer onboarding, Key Performance Indicator, client relationship management, account reviews, customer success issues, annual account renewals, revenue retention, sales strategies, customer feedback, process management
About the Company: GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the …
Experience: Proven track record of success in a sales organization, demonstrating knowledge in processes, sales strategies and client relationship management.
Benefits: As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gend…
Skills & Focus: customer onboarding, Key Performance Indicator, client relationship management, account reviews, customer success issues, annual account renewals, revenue retention, sales strategies, customer feedback, process management
About the Company: GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the …
Experience: Proven track record of success in a sales organization, demonstrating knowledge in processes, sales strategies and client relationship management.
Benefits: As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gend…

Chime

Skills & Focus: Customer Success, Strategic Engagement, Enterprise Clients, Onboarding, Negotiation, Renewal, Metrics Analysis, Collaboration, Relationship Management, Consultative Selling
About the Company: Chime is a financial technology company, not a bank, focused on creating products that help people unlock financial progress.
Experience: 5+ years
Salary: $86,400 - $108,000
Type: Full-time
Benefits: Competitive salary, equity package, bonus opportunities, medical, dental, vision, 401k match, generous vacation policy,…

Grata

Skills & Focus: customer success, account management, renewal rates, customer engagement, churn mitigation, NPS, commercial success, cross sales, customer satisfaction, data products
About the Company: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most compre…
Experience: 3-5 years in a customer-facing role, managing renewals and upsells
Salary: $100,000 - $110,000 per year
Type: Full-time
Benefits: Medical, dental, vision plans; Company-sponsored lunch; Unlimited PTO; Flexible Work Location policy; 12 weeks of paren…

Airtable

Skills & Focus: renewals, customer retention, SaaS, negotiation, contract management, analytics, team development, performance management, process optimization, cross-functional collaboration
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
Experience: 6+ years in Renewals, Customer Success, Account Management, or another relevant Post-Sales function with at least 2+ years of leadership experience.
Salary: $141,000 – $221,000 USD
Type: Full-time
Benefits: Comprehensive benefits package, including opportunity for restricted stock units and incentive compensation.

Pocus

Skills & Focus: Customer Success, Account Management, B2B SaaS, Enterprise, Consultative, Cross-functional, GTM, Data, Renewal, Adoption
About the Company: Pocus exists to supercharge GTM teams. We make every rep a 10x seller with our AI-native prospecting platform.
Experience: 5+ years of Account Management or Customer Success experience in a Enterprise B2B SaaS role
Salary: $140,000 to $190,000
Type: Full time
Benefits: Best in class medical, dental, and vision plans, wellness stipend, 401K, mentorship programs, company holidays, discret…

Ometria

Skills & Focus: Customer Success, Retail, C-Suite, Stakeholder Engagement, Commercial Negotiations, Client Retention, Data Literacy, Strategic Communication, Upselling, Customer Advocacy
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
Salary: $150,000 to $170,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support
Skills & Focus: Customer Success, Retail, C-Suite, Stakeholder Engagement, Commercial Negotiations, Client Retention, Data Literacy, Strategic Communication, Upselling, Customer Advocacy
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
Salary: $150,000 to $170,000
Type: Full-time
Benefits: Unlimited paid time off, Health Insurance, Dental, Vision, Mental Health Support