27 Renewals And Account Management jobs in New York City.

New York City

• Skills: Commercial Account Manager, B2B, onboarding, implementation, renewals, retention, Salesforce, customer success, account management, revenue growth
• Experience: Minimum 3 years of experience in sales, customer success, or account management in a B2B organization
• Type: Full-time
• Salary: $121,300 - $166,750 (NYC/SF), $109,100 - $150,050 (other locations)

New York City

• Skills: customer success, account management, renewal rates, customer engagement, churn mitigation, NPS, commercial success, cross sales, customer satisfaction, data products
• Experience: 3-5 years in a customer-facing role, managing renewals and upsells
• Type: Full-time
• Salary: $100,000 - $110,000 per year

New York City

• Skills: customer onboarding, Key Performance Indicator, client relationship management, account reviews, customer success issues, annual account renewals, revenue retention, sales strategies, customer feedback, process management
• Experience: Proven track record of success in a sales organization, demonstrating knowledge in processes, sales strategies and client relationship management.

New York City

• Skills: Customer Success, Retail, C-Suite, Stakeholder Engagement, Commercial Negotiations, Client Retention, Data Literacy, Strategic Communication, Upselling, Customer Advocacy
• Experience: 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
• Type: Full-time
• Salary: $150,000 to $170,000

New York City

• Skills: customer success, account management, SaaS company, C-level executives, digital marketing, email technology, retention goals, growth opportunities, customer lifecycle, analytics skills
• Experience: 6+ years of relevant work experience in customer success or account management at a SaaS company
• Type: Full-time
• Salary: $115,000 - $125,000 plus variable compensation

New York City

• Skills: customer relationships, account management, retention, renewals, cross-sell, upsell, customer engagement, platform usage, customer-centric, communication
• Experience: 4+ years in enterprise account management or sales
• Type: Full-time

New York City

• Skills: customer success, retention, client renewals, feature adoption, customer advocacy, product feedback, educational support, strategic guidance, complex accounts, relationship management
• Experience: 2-5 years relevant experience
• Type: Full-time
• Salary: $83,700 - $100,000/year (OTE $100,800 - $120,000)

New York City

• Skills: Customer Success, Positive Business Outcomes, Gross Retention Rates, Net Retention Rates, enterprise customers, relationship-building, account plans, stakeholders, customer experience, B2B
• Experience: 4+ years of work experience required, with 2+ years of B2B Customer Success or Account Management experience
• Type: Full-time

New York City

• Skills: Customer Success, Account Management, B2B SaaS, Enterprise, Consultative, Cross-functional, GTM, Data, Renewal, Adoption
• Experience: 5+ years of Account Management or Customer Success experience in a Enterprise B2B SaaS role
• Type: Full time
• Salary: $140,000 to $190,000

New York City

• Skills: account management, B2B solutions, large law firms, subscription renewals, expansion, cross-selling, client service, relationship management, Salesforce, KPI tracking
• Experience: 4+ years of progressive experience in an account management role, specializing in B2B solutions for large law firms.
• Type: Full-time
• Salary: $120,000-$130,000

New York City

• Skills: account management, customer success, equity capital markets, client engagement, data analytics, communication skills, renewals, growth opportunities, collaboration, FinTech
• Experience: At least 3+ years of prior account management and/or customer success experience, preferably within FinTech or SaaS
• Type: Full-time
• Salary: $175,000 - $250,000

New York City

• Skills: Customer Success, SaaS, account retention, expansion, customer health, relationship building, product adoption, change management, data analysis, high-performance
• Experience: 3+ years in Customer Success at an enterprise SaaS company
• Type: Full-time
• Salary: $90-130k USD

New York City

• Skills: Customer Success Manager, account management, customer engagement, stakeholder relationships, solution acceleration, product expertise, business reviews, ROI communication, risk management, customer retention
• Experience: 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role
• Type: Full-time
• Salary: $88,875 - $133,312.50 USD

New York City

• Skills: renewals, account management, customer success, SaaS, enterprise, contract negotiations, stakeholder engagement, performance management, retention, revenue growth
• Experience: 7+ years of experience in renewals, account management, customer success, or sales within a SaaS or Enterprise software environment
• Type: Full-time
• Salary: $140,000 - $155,000 USD

New York City

• Skills: membership retention, churn prevention, data-informed communications, lifecycle marketing, re-engagement journeys, predictive churn models, reactivation campaigns, cancellation funnel, cross-functional collaboration, customer journey
• Experience: 5+ years in lifecycle, CRM, or retention marketing roles, with 4+ years of hands-on experience managing multi-channel programs.
• Type: Full-time
• Salary: $139,905 - $188,871 USD

New York City

• Skills: sales, operations, process improvement, data analysis, reporting, metrics, customer segmentation, territory management, renewal, forecasting
• Experience: 7+ years in a related field
• Type: Full-time
• Salary: $80,473.81-143,703.23 per year

New York City

• Skills: Renewals, Strategy, Operations, Scale, Automation, Data-driven, Process optimization, Cross-functional, High-volume, Customer retention
• Experience: 7+ years
• Type: Full-time
• Salary: $155,400 - $233,200

New York City

• Skills: AI, unstructured data, enterprise customers, renewals, growth, account management, customer success, digital transformation, stakeholder engagement, business insights
• Experience: Proven success in customer success and account management
• Type: Full-time
• Salary: £100,000 to £120,000 plus commission and equity

New York City

• Skills: AI, fintech, sales, renewal cycles, client relationships, solution selling, financial sector, growth, pipeline, customer-facing
• Experience: 2+ years

New York City

• Skills: customer success, account management, financial services, B2B SaaS, client engagement, onboarding, renewals, upselling, Salesforce, client retention
• Type: full_time
• Salary: {'min': 130000.0, 'max': None, 'period': 'annual', 'currency': 'USD'}

New York City

• Skills: Account Management, Client Retention, SaaS, CRM Software, Video Creators, Client Engagement, Business Growth, Contract Negotiation, Annual Recurring Revenue, Streaming Technologies
• Type: full_time
• Salary: {'min': 75000.0, 'max': 103500.0, 'period': 'annual', 'currency': 'USD'}

New York City

• Skills: Customer Success Manager, relationship management, revenue expansion, Salesforce, customer retention, upsell, negotiation, in-person meetings, subscription sales, enterprise account management
• Type: full_time
• Salary: {'min': 100000.0, 'max': 125000.0, 'period': 'annual', 'currency': 'USD'}

New York City

• Skills: Customer Success, team leadership, account management, product adoption, renewals, customer on-boarding, predictive analytics, enterprise software, SaaS, communication
• Type: full_time
• Salary: {'min': 110250.0, 'max': 139650.0, 'period': 'annual', 'currency': 'USD'}

New York City

• Skills: Renewals, Quotas, SaaS, Customer Relationship Management, Contract Negotiations, Value Selling, Data Analysis, Forecasting, Work Management, Subscription Management
• Type: full_time
• Salary: {'min': 115000.0, 'max': 146300.0, 'period': 'annual', 'currency': 'USD'}

New York City

• Skills: customer engagement, account planning, SaaS, commercial processes, strategic sales, renewals, expansion opportunities, pipeline management, brand marketing, negotiation
• Type: full_time
• Salary: {'min': 155000.0, 'max': 180000.0, 'period': 'annual', 'currency': 'USD'}