77 It Support And Service Desk jobs in New York City.

Hiring now: Sr It Spec @ Weee, Service Tech @ Renewal By, Customer Service Coordina @ Albireo En, Field Service Support Eng @ Intuitive , Customer Service Tech @ Brightspee, Technical Support Associa @ Super Micr, Firstline Support Analyst @ Fidessa An, Git Support Analyst @ Movado, Mainframe Infrastructure @ State Stre, Ithelpdesk Spec @ Lingraphic.Explore more at jobswithgpt.com.

🔥 Skills

customer service (19) technical support (19) troubleshooting (17) Help Desk (16) IT support (15) incident management (12) troubleshoot (9) technical issues (9) Technical Support (9) communication skills (9)

đź“Ť Locations

New York City (60) Jersey City (5) Princeton (3) Edison (2) Elizabeth (2) Paramus (2) Clifton (1) Cranford (1) Brooklyn (1)
🔍 Go to full job search

Weee! Inc

Senior IT Specialist Clifton
Skills & Focus: IT support, networking, security systems, warehouse management, desktop support, server management, network troubleshooting, project coordination, IT infrastructure, SOP user manual
About the Company: Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable…
Experience: 8+ years of relevant work experience in IT and networking
Salary: $76,000 - $90,000
Type: Full-time
Benefits: Comprehensive health insurance package, including medical, dental, and vision; 401k, 4% company match; equity and bonus…

Renewal By Andersen

Service Technician Cranford
Skills & Focus: customer service, troubleshoot, technical issues, communication, window installation, CRM software, Microsoft Office, organization, problem-solving, remote support
About the Company: Renewal by Andersen® careers offer unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance and commi…
Experience: 2-3 years of customer service experience; 2-3 years of carpentry, finishing and/or remodeling, or window installation/service experience is highly preferred
Salary: $23-$27/hour
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, vision, life insurance, 401(K) with company match, employee …

Albireo Energy

Customer Service Coordinator Edison
Skills & Focus: customer service, ERP systems, dispatching, preventive maintenance, Microsoft AX, Microsoft Excel, Lean Six Sigma, project management, administrative support, field service
About the Company: Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, se…
Experience: Bachelor’s or Associate’s degree, or 5 years plus other formal education/training. Experience in a service environment, where technicians are dispatched from a central hub.
Salary: $55k-$65K DOE
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Basic Life Insurance, Voluntary Life Insurance, Short Term & Lon…

Intuitive Surgical

Field Service Support Engineer 2 - Weekend Shift Edison
Skills & Focus: Field Service, Technical Support, Customer Service, Electro-mechanical Systems, Troubleshooting, Maintenance, Installation, Training, Travel, Healthcare
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. As a pioneer and market leader in robotic-assis…
Experience: 1-3 years of Field Service Experience
Salary: $40 - $54 USD base salary range
Type: Full-time
Benefits: Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

Brightspeed

Customer Service Technician Elizabeth
Skills & Focus: customer service, installation, maintenance, troubleshooting, high-speed internet, video networks, voice networks, cable, safety, sales support
Customer Service Technician Intern Elizabeth
Skills & Focus: installation, maintenance, troubleshooting, high-speed internet, video networks, voice networks, outside plant facilities, safety rules, customer service, sales support
Type: Temporary

Super Micro Computer

Technical Support Associate Jersey City
Skills & Focus: Technical Support, Hardware, Software, Troubleshoot, Data Center, Customer Support, Networking, Installation, Diagnostics, Collaboration
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 1+ year
Salary: $66,560 - $90,000
Type: Full-time
Benefits: Comprehensive benefits package, eligibility for other forms of compensation such as participation in bonus and equity a…
Technical Support Associate Jersey City
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Data Center, Hardware, Software, Networking, BIOS, Installation, Technical Communication
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 1+ year of experience in servicing complex X86 systems and parts.
Salary: $66,560 - $90,000
Type: Full-time
Benefits: In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as pa…
Technical Support Associate Jersey City
Skills & Focus: Technical Support, Hardware, Software, Troubleshoot, Customer Support, Data Center, Networking, Installation, Diagnostics, Collaboration
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 1+ years in a customer support role
Salary: $66,560 - $90,000
Type: Full-time
Benefits: Comprehensive benefits package, including participation in bonus and equity award programs.

Fidessa (An Ion Group Company)

First-Line Support Analyst Jersey City
Skills & Focus: First-Line Support, client services, production support, problem solving, multi-tasking, trade support, technical account management, financial products, innovation, team player
About the Company: Fidessa provides exceptional trading, investment, and information solutions for the world's financial community, serving global institutions and investment ban…
Experience: recent grad or a few years' experience
Type: Full-time

Super Micro Computer

Technical Support Associate Jersey City
Skills & Focus: Technical Support, Hardware, Software, Troubleshooting, Customer Service, Data Center, Installation, Network, Diagnostics, Collaboration
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 1+ years in a customer support role
Salary: $68,640 - $90,000
Type: Full-time
Benefits: Comprehensive benefits package, including potential bonus and equity award programs.

Movado Group, Inc.

GIT Support Analyst Paramus
Skills & Focus: technical support, troubleshooting, project management, desktop applications, customer service, inventory management, software deployment, hardware rollout, analytical skills, team collaboration
About the Company: Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN…
Experience: 3+ years’ experience in Desktop and/or Helpdesk support
Type: Full-time
Benefits: Competitive compensation and benefit package
GIT Support Analyst Paramus
Skills & Focus: technical support, troubleshooting, project management, desktop applications, customer service, inventory management, software deployment, hardware rollout, analytical skills, team collaboration
About the Company: Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN…
Experience: 3+ years’ experience in Desktop and/or Helpdesk support
Type: Full-time
Benefits: Competitive compensation and benefit package

State Street

Mainframe Infrastructure Capacity and Performance Engineer Princeton
Skills & Focus: Mainframe, Capacity Management, Performance Management, WLM, Change Management, Technology SLAs, Vendor Management, IT Services, Problem Solving, Collaboration
Experience: 10 years
Salary: $120,000 - $187,500 Annual
Production Support Manager Princeton
Skills & Focus: production support, application administration, configuration, troubleshooting, user administration, SQL, DevOps, Python, automation, business continuity
About the Company: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re m…
Experience: 10+ years of progressively responsible experience
Salary: $100,000 - $160,000 Annual
Type: Full-time
Benefits: Generous medical care, insurance and savings plans, flexible Work Program, development programs and educational support.

Lingraphica

IT/Helpdesk Specialist Princeton
Skills & Focus: technical support, hardware setup, software maintenance, Office 365, user training, Tier I support, system monitoring, IT policies, vendor relationships, collaboration

City Of New York

Principal Administrative Associate, Level III Brooklyn
Skills & Focus: telecommunication, coordination, installation, maintenance, service changes, troubleshooting, project management, reporting, regulations, user complaints
About the Company: The Medical Assistance Program (MAP) administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and famil…
Type: Full-time

New York City Department Of Youth And Community Development (Dycd)

College Aide - Assignment Level - 1020B New York City
Skills & Focus: Help Desk, Service Now, support, desktop support, hardware, software, audio/visual equipment, computers, Remote Desktop, Hybrid Work
About the Company: The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effe…

Stripe

AMERS East Central Help Desk Manager New York City
Skills & Focus: IT Leader, Help Desk Manager, customer service, technical support, IT Services, end-user resource capacity planning, automation, process-driven mindset, operational efficiencies, cross-functional projects
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years Management experience and a proven history in IT Operations, Service Desk, Technology Support and Customer Service
Type: Full-time
AMERS East Central Help Desk Manager New York City
Skills & Focus: IT Leader, Help Desk Manager, customer service, technical support, IT Services, end-user resource capacity planning, automation, process-driven mindset, operational efficiencies, cross-functional projects
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years Management experience and a proven history in IT Operations, Service Desk, Technology Support and Customer Service
Type: Full-time
AMERS East Central Help Desk Manager New York City
Skills & Focus: IT Leader, Help Desk Manager, customer service, technical support, IT Services, end-user resource capacity planning, automation, process-driven mindset, operational efficiencies, cross-functional projects
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years Management experience and a proven history in IT Operations, Service Desk, Technology Support and Customer Service
Type: Full-time

City Of New York

Director of User Support New York City
Skills & Focus: User Support, help desk, call center, leadership, communications, City systems, technical support, training, problem resolution, customer experience
Benefits: The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pens…

New York City Department Of Youth And Community Development (Dycd)

College Aide - Assignment Level - 1020B New York City
Skills & Focus: Help Desk, Service Now, Helpdesk Support, Desktop Support, Audio/Visual Equipment, Computers, Laptops, IMACs, Remote Desktop Support, Hybrid Work
About the Company: Invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communi…
Type: Part-time
College Aide - Assignment Level - 1020B New York City
Skills & Focus: Help Desk, Service Now, Helpdesk Support, Desktop Support, Audio/Visual Equipment, Computers, Laptops, IMACs, Remote Desktop Support, Hybrid Work
About the Company: Invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communi…
Type: Part-time
College Aide - Assignment Level - 1020B New York City
Skills & Focus: Help Desk, Service Now, Helpdesk Support, Desktop Support, Audio/Visual Equipment, Computers, Laptops, IMACs, Remote Desktop Support, Hybrid Work
About the Company: Invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communi…
Type: Part-time

Leaflink

Associate IT Manager New York City
Skills & Focus: IT Strategy, Helpdesk Management, SOC 2 Compliance, Cross-Functional Projects, Cloud Services, Network Security, Vendor Management, Automation, Disaster Recovery, Budget Management
About the Company: LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell …
Experience: 1-3+ years of IT experience, including at least 1 year in a management role
Salary: $90,000 - $100,000 USD
Type: Full-time
Benefits: Flexible PTO, stock option plan, 5 Days of Volunteer Time Off (VTO), competitive compensation and 401k match, comprehen…

Nexstar

IT Support Intern New York City
Skills & Focus: troubleshooting, end-user support, hardware installation, software configuration, Windows Domain administration, network procedures documentation, cell phone administration, problem-solving, communication skills, analytical skills
Experience: Internship, experience with hardware troubleshooting and installation
Salary: $16.5 per hour
Type: Full-time

Office Of Child Support Services

Caseworker - Correspondence Representative New York City
Skills & Focus: Client Interaction, Child Support, Correspondence, Service Issues, ASSETS, WMS, UCMS, Case-specific Letters, Information Systems, Problem Resolution
About the Company: The Office of Child Support Services is responsible for providing assistance with child support cases and related issues.
Salary: $46,689-$53,692
Type: Full-time
Caseworker - Correspondence Representative New York City
Skills & Focus: Client Interaction, Child Support, Correspondence, Service Issues, ASSETS, WMS, UCMS, Case-specific Letters, Information Systems, Problem Resolution
About the Company: The Office of Child Support Services is responsible for providing assistance with child support cases and related issues.
Salary: $46,689-$53,692
Type: Full-time
Caseworker - Correspondence Representative New York City
Skills & Focus: Client Interaction, Child Support, Correspondence, Service Issues, ASSETS, WMS, UCMS, Case-specific Letters, Information Systems, Problem Resolution
About the Company: The Office of Child Support Services is responsible for providing assistance with child support cases and related issues.
Salary: $46,689-$53,692
Type: Full-time

Five Rings Llc

Trading Operations Engineer New York City
Skills & Focus: trading, operations, engineer, Python, bash, MySQL, Linux, technical, support, incident management
About the Company: Five Rings is a proprietary trading firm founded with a vision of combining strategy, innovation and technology to succeed in today’s global markets. With offi…
Salary: $225,000 - $250,000
Type: Full-time

Cognizant

Sr. Desktop Support New York City
Skills & Focus: desktop support, hardware issues, software issues, customer service, Active Directory, remote access, diagnostic testing, troubleshooting, deployment, asset management
About the Company: A Cognizant é uma das principais empresas de serviços profissionais do mundo, transformando os modelos de negócios, operação e tecnologia dos clientes para a e…
Salary: $73,000 to $116,000
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Dcas

College Aide (All City Depts) - 10209 New York City
Skills & Focus: Technical Support, Windows PCs, Help Desk, eLearning, Troubleshoot, Digital Training, Hybrid Training, Customer Service, Data Issues, Service Efficiency
About the Company: DCAS's mission is to make city government work for all New Yorkers, managing iconic courthouses and municipal buildings, purchasing over $1 billion annually in…
Type: Part-time
College Aide (All City Depts) - 10209 New York City
Skills & Focus: Technical Support, Windows PCs, Help Desk, eLearning, Troubleshoot, Digital Training, Hybrid Training, Customer Service, Data Issues, Service Efficiency
About the Company: DCAS's mission is to make city government work for all New Yorkers, managing iconic courthouses and municipal buildings, purchasing over $1 billion annually in…
Type: Part-time
College Aide (All City Depts) - 10209 New York City
Skills & Focus: Technical Support, Windows PCs, Help Desk, eLearning, Troubleshoot, Digital Training, Hybrid Training, Customer Service, Data Issues, Service Efficiency
About the Company: DCAS's mission is to make city government work for all New Yorkers, managing iconic courthouses and municipal buildings, purchasing over $1 billion annually in…
Type: Part-time

Mayor’S Office Of Management And Budget (Omb)

Assistant Analyst/Analyst New York City
Skills & Focus: IT support, technical assistance, Help Desk Technician, ITIL processes, incident management, computer systems, Active Directory, Office 365, customer service, technical issues
About the Company: The City government's chief financial agency responsible for overseeing the Mayor’s expense and capital budgets for approximately 90 City agencies and entities.
Experience: Zero to one year of full-time experience as a Help Desk technician or other customer support role (for Assistant Analyst); minimum of two years of full-time experience in an IT Help Desk role (for Analyst).
Salary: Assistant Analyst ($58,851+); Analyst ($74,893)
Assistant Analyst/Analyst New York City
Skills & Focus: IT support, technical assistance, Help Desk Technician, ITIL processes, incident management, computer systems, Active Directory, Office 365, customer service, technical issues
About the Company: The City government's chief financial agency responsible for overseeing the Mayor’s expense and capital budgets for approximately 90 City agencies and entities.
Experience: Zero to one year of full-time experience as a Help Desk technician or other customer support role (for Assistant Analyst); minimum of two years of full-time experience in an IT Help Desk role (for Analyst).
Salary: Assistant Analyst ($58,851+); Analyst ($74,893)
Assistant Analyst/Analyst New York City
Skills & Focus: IT support, technical assistance, Help Desk Technician, ITIL processes, incident management, computer systems, Active Directory, Office 365, customer service, technical issues
About the Company: The City government's chief financial agency responsible for overseeing the Mayor’s expense and capital budgets for approximately 90 City agencies and entities.
Experience: Zero to one year of full-time experience as a Help Desk technician or other customer support role (for Assistant Analyst); minimum of two years of full-time experience in an IT Help Desk role (for Analyst).
Salary: Assistant Analyst ($58,851+); Analyst ($74,893)

Garner Health

Service Desk Lead New York City
Skills & Focus: IT service desk, incident management, request fulfillment, SaaS administration, Freshservice, ITSM operations, service metrics, workflow improvement, macOS, ITIL
About the Company: Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare…
Experience: 5+ years of IT administration experience
Salary: $145,000 - $175,000
Type: Hybrid
Benefits: equity incentive and competitive benefits plans

Fanduel Group

Lead Desktop Support Engineer New York City
Skills & Focus: IT support, executive communication, technical leadership, user lifecycle management, project management, procurement, asset management, incident management, collaboration, technical mentorship
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including the #1 Sportsbook, iGami…
Experience: 5+ years
Type: Full-time
Benefits: Generous insurance and paid leave policies
Lead Desktop Support Engineer New York City
Skills & Focus: IT support, executive communication, technical leadership, user lifecycle management, project management, procurement, asset management, incident management, collaboration, technical mentorship
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including the #1 Sportsbook, iGami…
Experience: 5+ years
Type: Full-time
Benefits: Generous insurance and paid leave policies
Lead Desktop Support Engineer New York City
Skills & Focus: IT support, executive communication, technical leadership, user lifecycle management, project management, procurement, asset management, incident management, collaboration, technical mentorship
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including the #1 Sportsbook, iGami…
Experience: 5+ years
Type: Full-time
Benefits: Generous insurance and paid leave policies

Odeko

IT Support Specialist New York City
Skills & Focus: IT Support, Helpdesk, Technical support, Troubleshooting, Google Suite, JIRA Service Desk, Mac OS X, Windows PC, Networking, Cloud Services
About the Company: Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. We support small business partners from o…
Experience: At least 5 years of experience in IT Support role
Salary: $77,000 - $110,000
Type: Hybrid
Benefits: Competitive compensation, healthcare benefits, opportunity for equity

Department Of Social Services (Dss)

Computer Associate Software I (Desktop Support Specialist) New York City
Skills & Focus: Desktop Support, Windows, MAC, troubleshoot, network, installation, technical support, hardware, software configuration, technical reports
About the Company: The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department o…
Type: Full-time
Computer Associate Software I (Desktop Support Specialist) New York City
Skills & Focus: Desktop Support, Windows, MAC, troubleshoot, network, installation, technical support, hardware, software configuration, technical reports
About the Company: The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department o…
Type: Full-time
Computer Associate Software I (Desktop Support Specialist) New York City
Skills & Focus: Desktop Support, Windows, MAC, troubleshoot, network, installation, technical support, hardware, software configuration, technical reports
About the Company: The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department o…
Type: Full-time

Nyc Department Of Probation

Helpdesk Support Technician New York City
Skills & Focus: Helpdesk, Support, Technical, IT, ServiceNow, Hardware, Software, Customer Service, Troubleshoot, Documentation
About the Company: The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. …

Warby Parker

IT Support Engineer 1 New York City
Skills & Focus: Help Desk support, technical support, troubleshooting, user access management, A/V support, internet outages, collaborative problem solving, network protocols, remote assistance, Active Directory
About the Company: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more …
Experience: 1+ year of Help Desk support experience, preferably in a large enterprise environment with many remote users
Salary: $52,500 — $60,000 USD
Type: Full-time
Benefits: Health, vision, and dental insurance, Life and AD&D Insurance, Flexible vacation policy, Paid Holidays, Retirement savi…

Via

Product Support and Operations Specialist New York City
Skills & Focus: technical support, partner support, operations, communication, problem solver, product improvement, cross-functional, ticket resolution, analytical skills, customer-facing
About the Company: Via is building technology that transforms transportation systems globally, focusing on modern, efficient public transportation. Founded in 2012, it delivers A…
Experience: 1-3 years
Salary: $65,000 - $75,000
Type: Full-time
Benefits: Generous benefits package including free medical plans and 401K matching.

Nyc Public Engagement Unit

Telecommunication Associate (VOICE) II / IT Mobile Support Technician New York City
Skills & Focus: IT support, mobile devices, troubleshooting, hardware support, software support, desktop support, asset management, cybersecurity, customer service, data analytics
About the Company: The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect more New Yorkers to key City services, relying heavily on data ana…

New York County District Attorney's Office

IT Help Desk Specialist New York City
Skills & Focus: IT Help Desk, technical support, troubleshoot, computer hardware, computer software, Microsoft products, PC and Mac, communication skills, call center, interpersonal skills
About the Company: DANY is responsible for addressing criminal justice issues and is dedicated to public safety and community engagement.
Experience: 1-3 years of relevant experience in supporting users
Type: Full-time
IT Help Desk Specialist New York City
Skills & Focus: IT Help Desk, technical support, troubleshoot, computer hardware, computer software, Microsoft products, PC and Mac, communication skills, call center, interpersonal skills
About the Company: DANY is responsible for addressing criminal justice issues and is dedicated to public safety and community engagement.
Experience: 1-3 years of relevant experience in supporting users
Type: Full-time
IT Help Desk Specialist New York City
Skills & Focus: IT Help Desk, technical support, troubleshoot, computer hardware, computer software, Microsoft products, PC and Mac, communication skills, call center, interpersonal skills
About the Company: DANY is responsible for addressing criminal justice issues and is dedicated to public safety and community engagement.
Experience: 1-3 years of relevant experience in supporting users
Type: Full-time

Schweiger Dermatology Group

Telecom Coordinator New York City
Skills & Focus: telecommunications, VoIP systems, call routing, troubleshooting, vendor coordination, user support, HIPAA, OSHA compliance, system documentation, network troubleshooting
About the Company: Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices offering medical…
Experience: Relevant work experience in telecom systems
Salary: $24 - $26 USD per hour
Type: Full-time
Benefits: Medical, HSA/FSA, Dental, Vision, 401K, personal holiday, employee discounts

Icapital

Support Engineer New York City
Skills & Focus: incident response, monitoring, New Relic, Prometheus, Grafana, Jira, Confluence, incident management, DevOps, technical support
About the Company: iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, a…
Experience: 2+ years of experience in technical support engineering, operations, NOC or similar role
Salary: $100,000 to $130,000
Type: Full-time
Benefits: iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual perform…

Nagarro1

Service Desk Manager New York City
Skills & Focus: Service Desk Management, ITIL, incident management, performance management, customer satisfaction, team leadership, SLA compliance, KPI monitoring, continuous improvement, resource allocation

Notable

Head of Customer Support & Maintenance New York City
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Cloudflare

IT Operations Specialist II (P3) New York City
Skills & Focus: IT operations, AV technology, corporate event support, conference room support, executive IT support, IT asset management, video conferencing, troubleshooting, customer service, compliance
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 3–5 years
Salary: $131,000 - $160,000
Type: Full-time
Benefits: Cloudflare offers a complete package of benefits including health insurance, flexible paid time off, and participation …

Conductor

IT Support Technician New York City
Skills & Focus: helpdesk support, MacOS, Windows, networking, TCP/IP, Active Directory, troubleshooting, ticketing systems, customer service, IT systems
About the Company: Conductor is a leading Website Optimization & Intelligence platform, helping top brands optimize digital experiences to be found organically in search engines.
Experience: At least 1 year of job experience providing helpdesk support or internship experience.
Salary: $52,000 - $75,000 per year
Type: Full-time
Benefits: 100% covered employee medical plan, dental & vision plans, 401(k) with employer contribution, unlimited vacation policy…

New York City Department Of Youth And Community Development

Application Support Intern New York City
Skills & Focus: end-user support, application support, diagnosing problems, offering solutions, responding to inquiries, documenting procedures, routine support, non-routine support, IT support, community development
About the Company: The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effe…
Type: Internship

The Financial Information Services Agency-Office Of Payroll Administration (Fisa-Opa)

Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, City systems, FMS, PMS, CityTime, PIP, CHRMS, Remedy, problem resolution, communication skills
Type: Full-time
Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, City systems, FMS, PMS, CityTime, PIP, CHRMS, Remedy, problem resolution, communication skills
Type: Full-time
Clerical Associate Level 2 Help Desk Representative New York City
Skills & Focus: Help Desk, City systems, FMS, PMS, CityTime, PIP, CHRMS, Remedy, problem resolution, communication skills
Type: Full-time

Equinox Fitness

Help Desk Engineer New York City
Skills & Focus: Help Desk, IT support, ServiceNow, troubleshooting, technical issues, end-user support, ticketing systems, IT infrastructure, SOPs, remote support
About the Company: Equinox Holding’s growing fitness brands
Type: Contract
Help Desk Engineer New York City
Skills & Focus: Help Desk, IT support, ServiceNow, troubleshooting, technical issues, end-user support, ticketing systems, IT infrastructure, SOPs, remote support
About the Company: Equinox Holding’s growing fitness brands
Type: Contract
Help Desk Engineer New York City
Skills & Focus: Help Desk, IT support, ServiceNow, troubleshooting, technical issues, end-user support, ticketing systems, IT infrastructure, SOPs, remote support
About the Company: Equinox Holding’s growing fitness brands
Type: Contract

Datadog

Technical Escalations Engineer 2 (Service Management) New York City
Skills & Focus: Technical Solutions, Customer Engagement, Problem Solving, Incident Management, Collaboration, Documentation, Mentoring, Technical Excellence, Cloud Monitoring, Customer Advocacy
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: High-stakes technical support or solutions engineering experience
Salary: $85,000 — $113,000
Type: Full-time
Benefits: Comprehensive benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match…

Atria

Director of IT New York City
Skills & Focus: preventive health care, IT infrastructure, end-user support, cloud infrastructure, vendor management, diagnose technical issues, network security, hardware setup, customer service, training and support
About the Company: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices …
Experience: Minimum of 5 years’ experience in IT support, 1+ years’ experience in leadership role
Salary: $150,000-$235,000
Type: Full-time
Benefits: Excellent health and wellness benefits, 100% paid by Atria; Time to give back and make an impact in underserved communi…