29 Hospitality Customer Service jobs in New York City.

Hiring now: Rooms Ops Mgr @ Marriott I, Front Desk Coordinator @ Dental365, Asst Guest Exp Mgr @ Faena, Front Desk Associate @ Equinox, Front Desk Mgr Welcome Ta @ Marriott, Flier Exp Roles @ Blade, Booking Associate Produce @ Nbc News, Front Desk Receptionist P @ Airsculpt, Overnight Sr Front Desk H @ Sonder, Front Desk Coordinator St @ Peachy.Explore more at jobswithgpt.com.

🔥 Skills

customer service (11) hospitality (8) communication skills (7) communication (7) Customer Service (7) front desk (6) organizational skills (6) hospitality operations (5) guest services (4) guest experience (4)

đź“Ť Locations

New York City (27) Princeton (1) Levittown (1)
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Marriott International

Rooms Operations Manager Princeton
Skills & Focus: guest services, operations management, housekeeping, front desk, employee satisfaction, team leadership, profitability, financial performance, customer service, hospitality standards
About the Company: Marriott International is a leading global lodging company with more than 7,000 properties in 131 countries and territories. It's known for its commitment to e…
Experience: 4 years in guest services or related area, OR 2 years in hospitality with a relevant degree.
Salary: $60,000 to $77,000 annually
Type: Full Time
Benefits: Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee …

Dental365

Front Desk Coordinator Levittown
Skills & Focus: front desk, patient experience, schedules management, patient appointments, insurance eligibility, billing inquiries, organizational skills, communication skills, dental experience, concierge care
About the Company: At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground…
Experience: Prior dental experience is required.
Salary: $17 - $24 USD per hour
Type: Full-time
Benefits: Generous Compensation, Flexible Health and Vision Insurance Plans, 401(K) Retirement Plan with Matching, Generous Paid-…

Faena

Assistant Guest Experience Manager New York City
Skills & Focus: supervise, support, guest experience, check-in, complaints, service recovery, training, scheduling, room inventory, collaboration
Salary: $85,000

Marriott International

PBX Operator (Guest Experience Agent) New York City
Skills & Focus: guest calls, telephone switchboard, customer support, quality assurance, hospitality, guest service, communication, teamwork, proprietary information, Gold Standards
About the Company: Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, th…
Experience: No related work experience.
Salary: $29.22 - $38.96/hour
Type: Full Time
Benefits: Health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage,…

Equinox

Front Desk Associate New York City
Skills & Focus: Front Desk, Customer Service, Membership, Phones, Professional Greeting, Member Accounts, Work Area Maintenance, Shifts, Tours, Team Support

Marriott

Front Desk Manager - Welcome Talent Coach New York City
Skills & Focus: guest services, front desk, customer service, operations management, staff supervision, financial performance, complaint resolution, employee coaching, goal management, communication skills
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: 2 years experience in the guest services, front desk, or related professional area.
Salary: $64,000 to $80,000
Type: Full Time
Benefits: Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee …

Marriott International

Door Attendant New York City
Skills & Focus: hospitality, guest services, luggage handling, transportation arrangement, interaction, communication, safety, clean appearance, professionalism, teamwork
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.…
Experience: No related work experience
Salary: $20.32 to $23.91 per hour
Type: Full Time
Benefits: Health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, …
Director of Guest Relations New York City
Skills & Focus: guest relations, hospitality, team leadership, customer service, operations management, staff supervision, conflict resolution, service quality, emergency management, employee development
About the Company: At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with…
Experience: 2 years experience in guest services or related area, or a 2-year degree in a related field with no work experience required.
Salary: $82,000 to $105,000 annually
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…

Blade

Flier Experience Roles New York City
Skills & Focus: guest services, check-in processes, lounge operations, inventory management, customer complaints, discretion, ground transportation, safety, luxury environment, communication skills
Experience: Two years’ experience at a front desk at a hotel, restaurant, spa/fitness center preferred

Equinox

Front Desk Associate New York City
Skills & Focus: greet members, scan membership IDs, answer phones, respond to questions, update accounts, maintain work area, customer service, tour members, aid departments, clean
About the Company: Equinox is a growing and dynamic organization looking for energetic, creative, and enthusiastic individuals.

Nbc News

Booking Associate Producer New York City
Skills & Focus: booking, guests, NBC News, production team, breaking news, short-term bookings, long-term bookings, editorial team, newsgathering, communication
About the Company: NBC News is a major American news network that provides national and international news coverage across various platforms.
Type: Full-time

Equinox

Front Desk Associate New York City
Skills & Focus: customer service, greet members, membership ID scan, answer phones, update accounts, clean work area, tour members, dynamic organization, respond to questions, assist departments

Airsculpt

Front Desk Receptionist (Patient Concierge) New York City
Skills & Focus: front desk, patients, professional, communication, scheduling, medical records, organization, team player, customer service, bilingual
About the Company: AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices.
Experience: At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors
Salary: $18-20/hr
Type: Full-time
Benefits: Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Ter…

Sonder

Overnight Senior Front Desk Hospitality Agent New York City
Skills & Focus: hospitality operations, guest experience, front desk, customer communication, problem-solving, team leadership, service quality, flexibility, organization skills, technology proficiency
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. Each property has a bespoke design and contains a mix of room…
Experience: Demonstrated experience working in hotels, restaurants, or customer-facing hospitality roles; experience using customer communication software such as Salesforce.
Type: Full-time
Benefits: Attractive employee travel perks, health and lifestyle benefits, competitive compensation, medical, dental, and vision …

Peachy

Front Desk Coordinator / Studio Experience Specialist New York City
Skills & Focus: customer service, hospitality, studio experience, client journey, team collaboration, check-in process, effective communication, situational adaptability, inclusive culture, client obsessed
About the Company: Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, a…
Experience: Experience in a customer service, hospitality, high-end retail or wellness services role.
Salary: $19.00/hour
Type: Part-time
Benefits: Competitive Compensation + Performance Based Bonus, Complimentary quarterly wrinkle treatment + retinoid, Employee disc…

Cushman & Wakefield

Hospitality Specialist New York City
Skills & Focus: Customer Service, Front Desk, Reservations, Guest Relations, Check-out, Booking, Security, Payments, Communication, Support
Experience: 1+ years of hotel front desk or related experience
Salary: $16.00 - $27.75
Benefits: Cushman & Wakefield provides eligible employees with health, vision, and dental insurance, flexible spending accounts, …

Family Independence Administration

Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time
Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time
Clerical Associate (CA) Level III - Front Door Receptionist New York City
Skills & Focus: Front Door Receptionist, Public Assistance, Medicaid, Food Stamps, Customer Service, Electronic Reception System (FRED), Case Management, Ticket Issuing, Appointment Scheduling, Emergency Service Resolution
About the Company: Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-s…
Experience: Permanent in the Clerical Associate Civil Service Title or a comparable title eligible for a title change.
Type: Full-time

Fairmont Hotels & Resorts

Palm Court Guest Experience Agent New York City
Skills & Focus: guest experience, hospitality, Food and Beverage, reservations, customer service, VIPs, problem solving, communication, organizational skills, guest feedback
About the Company: Fairmont Hotels & Resorts is a global leader in hospitality, known for its storied history of luxury and personal service.
Salary: $36.00 per Hour

Industrious

Lobby Ambassador New York City
Skills & Focus: hospitality operations, visitor management, tenant packages, concierge services, communication skills, organizational skills, multitasking, cleanliness standards, confidentiality, customer engagement
About the Company: Industrious is building a range of products and services that solve the needs of large commercial landlords, including managing amenities and providing hospita…
Experience: 3 - 5 years of work experience in hospitality operations
Lobby Ambassador New York City
Skills & Focus: hospitality operations, visitor management, tenant packages, concierge services, communication skills, organizational skills, multitasking, cleanliness standards, confidentiality, customer engagement
About the Company: Industrious is building a range of products and services that solve the needs of large commercial landlords, including managing amenities and providing hospita…
Experience: 3 - 5 years of work experience in hospitality operations
Lobby Ambassador New York City
Skills & Focus: hospitality operations, visitor management, tenant packages, concierge services, communication skills, organizational skills, multitasking, cleanliness standards, confidentiality, customer engagement
About the Company: Industrious is building a range of products and services that solve the needs of large commercial landlords, including managing amenities and providing hospita…
Experience: 3 - 5 years of work experience in hospitality operations

Cushman & Wakefield

Hospitality Specialist New York City
Skills & Focus: hospitality, customer service, front desk, hotel, reservations, check-out, key log, billing, move ins, complaints
About the Company: Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including health, vision, and dental insurance,…
Experience: 1+ years of hotel front desk or related experience
Salary: $16.00 - $27.75
Benefits: Health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, li…

Sonder

Front Desk Hospitality Agent New York City
Skills & Focus: hospitality, customer service, teamwork, problem solving, communication, technology, flexibility, organization, detail-oriented, guest experience
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke des…
Experience: Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Salary: $16.24 - $22
Type: Full-time
Benefits: Attractive employee travel perks, competitive stock, health and lifestyle benefits, flexible vacation, wellness and vol…

Sollis Health

Front Desk Coordinator New York City
Skills & Focus: customer service, hospitality, patient intake, registration, scheduling, administrative, communication, organization, tech-savvy, attention to detail
About the Company: Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experie…
Experience: 1-2 years of previous hospitality and/or medical office experience strongly preferred
Salary: $26-$30 per hour
Type: Full-time

Marriott Vacations Worldwide

Vacation Telemarketing Coordinator New York City
Skills & Focus: Sales, Telemarketing, Customer Service, Wages, Incentives, Guest Experience, Eligibility Requirements, Production Goals, Service, Scheduling
About the Company: Marriott Vacations Worldwide offers flexible vacation programs through its vacation ownership businesses, allowing customers to choose their preferred style of…
Experience: Must have worked in the timeshare industry for at least one year
Salary: $16.50/hour
Type: Full-Time
Benefits: Uncapped earning potential, Medical/Dental/Vision/401K, Travel discounts, Credit Union Membership, Tuition Reimbursemen…