Ramp
Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Phone Customer Support Operator
New York City
- Skills: customer support, communication skills, critical thinking, Zendesk, escalations, customer satisfaction, team collaboration, feedback loop, troubleshooting, work weekends
- Experience: Strong background in customer support via email and phone
- Type: Full-time
Industrious
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to cre…
Member Experience Manager
New York City
- Skills: hospitality, member experience, problem solving, customer service, consultative sales, event planning, team collaboration, attention to detail, community engagement, business sense
- Experience: Experience in customer service or hospitality preferred
- Type: Full-time
Insomnia Cookies
Insomnia Cookies is a rapidly growing and reputable company known for its warm and delicious cookies, providing job stability and a fun team environment.
Cookie Crew Member
New York City
- Skills: customer service, baking, cash handling, communications, organizational skills, cleaning, scheduling, teamwork, lifting, positive demeanor
- Experience: At least 6 months in a customer service focused role - preferred
- Type: Part-time
Lawyer.com
Lawyer.com is a leading U.S. legal directory that has matched over a million consumers with local lawyers. We take pride in successfully connecting consumers i…
Consumer Intake Manager
Basking Ridge
- Skills: Intake Manager, Consumer Intake, Customer service, Team performance, Process improvement, AI technology, Legal intake, Problem-solving skills, Recruiting and training, Communication skills
- Experience: 3-5 years of experience in a managerial role, preferably in a customer service or consumer-focused environment or legal intake.
- Type: Full-time
RapidSOS
RapidSOS is committed to using technology to build a safer, stronger future and working together to save lives, empowering safer communities with data-driven e…
Join RapidSOS’s Talent Community | Future Public Sector Group Roles
New York City
- Skills: Emergency Communication Centers, Public Safety, Data Interfaces, Customer Experience Enhancements, Strategic Initiatives, Process Improvements, Location Services, Team Collaboration, Multitasking, Fast-paced Environment
- Experience: Strong work ethic, ability to multitask, self-motivated, attention to detail
Regal
Regal is the AI Agent Platform that provides companies with tools to transform customer communications using AI Agents, enabling better support, sales, and ope…
AI Agent Platform Specialist
New York City
- Skills: AI Agents, customer communications, data monitoring, customization, customer support, sales operations, fast-paced execution, growth mindset, team collaboration, technology solutions
- Experience: 2+ years in a related field
- Type: Full-time
solidcore
Core Crew Member
New York City
- Skills: front desk, administrative support, sales support, community manager, studio schedule, customer experience, professionalism, patience, promote, generate sales
- Type: Part-time
IDNYC
IDNYC is the largest and most successful municipal ID program in the country, benefiting all city residents, including vulnerable communities. The IDNYC card i…
Community Assistant
New York City
- Skills: customer service, inquiries, satisfaction, quality improvement, trend identification, collaboration, training needs, issue resolution, flexible schedules, travel
- Type: Full-time
New York County District Attorney's Office (DANY)
The New York County District Attorney's Office provides legal services in support of public safety and justice, serving victims and witnesses of crime through …
Survivor Services Associate
New York City
- Skills: customer service, crime victims, support services, communication skills, transitional assistance, high volume of calls, bilingual Spanish, American Sign Language, sensitivity to victim issues, team-oriented environment
- Experience: High School Diploma with three (3) years of customer service experience or an associate degree with two (2) years of customer service experience; or a bachelor's degree from an accredited college.
- Type: Full-time
NYC Department of Homeless Services
The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York C…
Caseworker - Customer Service Representative
New York City
- Skills: Customer Service, Call Handling, De-escalation, Customer Needs Assessment, Real Estate Coordination, Housing Specialist Interaction, Troubleshooting, Agency Navigation, Website Navigation, Client Support
- Type: Full-time
NYC DOT
The NYC DOT’s Customer Service, Language Access and Correspondence unit (CSLACU) is the Commissioner’s central hub for customer service, assisting several divi…
Customer Service Coordinator
New York City
- Skills: Customer Service, Communication Skills, Customer Relationship Management, CRM, Agency Response Tracking System, Verbal Communication, Written Communication, Complaints Management, Operational Unit Communication, Public Engagement
- Type: Full-time
NYC Department of Homeless Services
The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York C…
Caseworker
New York City
- Skills: Customer Service, Homelessness, De-escalation, Call Management, Problem Solving, Collaboration, Metrics Compilation, Customer Assistance, Training, Real Estate Interaction
- Type: Full-time
Lenox Hill Neighborhood House
Widely recognized as one of New York's premier human services providers, Lenox Hill Neighborhood House is a settlement house founded in 1894 that provides an e…
Program Assistant (Per Diem)
New York City
- Skills: Program Assistant, customer service, women's mental health, operations support, crisis de-escalation, administrative tasks, intake process, collaboration, multi-tasking, communication skills
- Experience: Relevant experience in the field of homelessness services, behavioral health, substance use services or residential support preferred
- Type: Per Diem (Part-time)
YUPRO Placement
YUPRO Placement is the nation's leading skills-first placement firm connecting forward-thinking employers, community organizations and traditionally overlooked…
Online Operations Associate
New York City
- Skills: customer service, operations, data analysis, SQL, Zendesk, media industry, communication skills, interpersonal skills, cross-functional teams, documentation
- Experience: 2+ years in Operations, Account, and Customer Support
- Type: Contract
Diamonds Direct
Diamonds Direct is the fastest growing jewelry company in the country, offering an amazing culture that blends the opportunity of a Bridal powerhouse with the …
Custom Order Specialist
New York City
- Skills: custom orders, vendors, jewelry industry experience, CAD requests, communication skills, Excel, Photoshop, teamwork, jewelry manufacturing, customer inquiries
- Experience: 1+ years jewelry industry experience; 1+ years of experience with custom jobs
- Type: Full-time
Flex
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It enables users to pay rent throughout the month …
Senior Customer Success Agent
New York City
- Skills: customer success, escalations, mentoring, customer inquiries, process improvements, SME, collaboration, feedback, customer service, Zendesk
- Experience: Minimum of 2-3 years in an escalation support role.
- Type: Full-time
Jane Street
Jane Street is a global trading firm, utilizing quantitative methods and technology to offer liquidity across financial markets.
Sales Trader Assistant
New York City
- Skills: Sales, Trading, Client-facing, Operational support, Communication, Detail-oriented, Analytical thinking, Fast-paced, Team collaboration, Technical proficiency
- Experience: 0-2 years of operational support experience, preferably at a financial services firm
- Type: Full-time
Rue Gilt Groupe
Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online tre…
Contact Center Agent (Call Center)
Somerset
- Skills: call center, customer service, communication skills, data entry, member experience, problem-solving, fashion, remote work, team collaboration, multitasking
- Experience: Minimum of 1-year call center experience in the last 5 years.
Oso
Oso is creating a $25B+ authorization market and helps engineers offload authorization management.
Customer Engineer
New York City
- Skills: Customer Engineer, pre-sales, post-sales, technical credibility, integration, CI/CD, customer support, product feedback, technical customer-facing roles, ambitious
- Experience: Experience in technical customer-facing roles for deeply technical products.
- Type: Full-time
New York City Campaign Finance Board
The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoy…
Learning and Development Coordinator
New York City
- Skills: learning and development, customer service, administrative support, training management, process improvement, invoice review, scheduling, communication skills, team collaboration, organizational skills
Dominos
Customer Service Representative
Old Bridge
- Skills: customer support, inquiries, complaints, product knowledge, order processing, customer satisfaction, communication skills, team collaboration, training, performance metrics
BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.
Client Success Specialist
New York City
- Skills: Client Success, financial services, analytical, coding, communication, critical thinking, multitasking, SQL, UNIX, client service
- Experience: 1-7 years of experience in financial services
- Type: Full-time
NYC Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP …
Blank Street
At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transf…
Shift Leader
New York City
- Skills: customer service, leadership, coffee, teamwork, hospitality, operational excellence, coaching, quality standards, sales, communication
- Experience: 2+ years’ experience in a customer service leadership position
- Type: Full-time
Melio
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fast…
CX QA Specialist
New York City
- Skills: customer care, quality assurance, training, compliance, evaluation, customer experience, analytical skills, communication, monitoring, escalation
- Experience: 1 year experience in a customer service related position is preferred
- Type: Hybrid
Gap Inc.
Gap Inc. manages a portfolio of brands that offer customers a range of products and services, including Old Navy, Athleta, Banana Republic, and Gap, aiming to …
Support III, AP Global Security
New York City
- Skills: Asset Protection, Customer Service, Multitask Environment, Negotiation Skills, Cross-functional Teams, Data Analysis, Risk Management, Stakeholder Collaboration, Creative Problem Solving, Safety Environment
- Type: Full-time
Pontera
Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing thei…
Senior Manager, Customer Support
New York City
- Skills: Leadership, Team Management, Customer Support, Engagement, Process Improvement, Documentation, Communication, Collaboration, Project Management, Customer Experience
- Experience: Six or more years of experience in support, including the management of specialist teams.
- Type: Full-time
S & Z Food Service Corp.
Customer Service Representative
Sayreville
- Skills: customer service, communication skills, problem-solving, empathy, multi-task, team collaboration, product knowledge, customer satisfaction, performance metrics, flexibility
- Experience: Previous customer service experience preferred
American Girl
Asset Protection Associate
New York City
- Skills: Asset Protection, Safety, Surveillance, Customer Service, Communication Skills, Loss Prevention, Retail Security, Safety Mentor, Compassion, Professionalism
S & Z Food Service Corp.
Customer Service Representative
Union City
- Skills: customer service, communication skills, problem-solving, empathetic, order processing, customer inquiries, team collaboration, product knowledge, complaint resolution, multitasking
- Experience: Previous customer service experience preferred
- Type: Full-time
JAMS PIZZA OF BROOKLYN, INC.
Customer Service Rep
Oceanside
- Skills: customer service, friendly, positive attitude, reliable, flexible schedule, hard working, communication skills, team player, upbeat, customer experience
- Type: Full-time, Part-time
S & Z Food Service Corp.
Customer Service Representative
Rahway
- Skills: customer service, inquiries, resolve issues, team player, CRM software, communication skills, active listening, multitasking, problem-solving, customer satisfaction
- Experience: Previous customer service experience preferred
Parachute Health
Parachute Health is on a mission to make sure that every patient gets the medical equipment they need at discharge in a timely manner, driving efficiency throu…
Customer Experience Associate
New York City
- Skills: customer support, healthcare, technical operations, problem-solving, empathy, communication, collaboration, start-up environment, Microsoft applications, Google Workspace
- Experience: Experience supporting end users within the early-stage startup world or technology retail.
- Type: Hybrid
Thanx
Thanx is a leading loyalty and guest engagement platform for restaurants, helping brands grow customer lifetime value with lifecycle marketing automation and l…
Customer Operations Generalist
New York City
- Skills: merchant configuration, integration configuration, technical support, operational issues, SaaS, fintech, restaurant industry, problem-solving, communication skills, process improvement
- Experience: 1-3 years
- Type: Remote
Rain
Rain is empowering the next generation of money and financial products globally. We’re a lean and mighty team of passionate builders and veteran founders build…
Customer Experience Manager
New York City
- Skills: Client Experience Plan, Hubspot, Pylon, Intercom, customer personas, support tickets, cross-functional teams, operational scalability, customer journey, knowledge bases
- Experience: Minimum 3 years owning customer support or client experience processes
- Type: Full-time
1Huddle
1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day. Clients include Audi…
Customer Success Rep
Newark
- Skills: customer support, client issues, technical support, customer service, communication, problem solving, team environment, marketing events, relationship management, escalation
- Experience: junior
- Type: Full-time
Fairstead ESC LLC
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Col…
Customer Service Representative
New York City
- Skills: customer service, problem-solving, communication skills, CRM system, technical issues, customer satisfaction, team coordination, training, leadership, fast-paced environment
- Experience: 1-4 years
- Type: Full-time
Canary Technologies Corp
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Director of Customer Support
New York City
- Skills: customer support, leadership, customer satisfaction, operational efficiencies, data analysis, support processes, KPI, team building, technology solutions, interpersonal skills
- Experience: 5+ years of leadership experience in Customer Support or Customer Success in a tech/SaaS environment.
- Type: Full Time
Sotheby's
Sotheby's is the world’s premier destination for art and luxury, promoting access to and ownership of exceptional art and luxury objects through auctions and b…
Production Assistant
New York City
- Skills: data entry, valuations, documentation, Excel, team player, communication skills, deadline management, style guide, technical problem-solving, customer support
- Experience: 1-2 years data entry experience preferred
- Type: Full-time
Nestig
Nestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, ca…
Customer Experience Team Leader
New York City
- Skills: Customer Experience, CX, coaching, developing, team management, customer interaction, cross-functional, operations, product improvement, customer support
- Type: Full-time
Spear Physical and Occupational Therapy
Spear Physical and Occupational Therapy is the nation’s leading outpatient practice with more than 40 clinics in the New York Tri-State Area and 25 years of ex…
Therapy Technician
Brooklyn
- Skills: patient care, customer service, communication skills, multi-task, clinical excellence, collaborative spirit, rehabilitating, empathy, dedication, team-oriented
- Experience: Previous customer service experience.
- Type: Full-time
Mercury
Mercury is focused on providing banking and financial solutions to startups, enabling them to achieve their goals with ease.
Customer Trust Strategist
New York City
- Skills: Customer Support, Legal, Legal Support, Compliance, Customer Experience, Escalation Process, Training Programs, Process Improvement, Communication, Problem-Solving
- Experience: 3-5 years of experience in legal support, legal operations, or a related field
Ennoble Care
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia.
Patient Care Coordinator
Hackensack
- Skills: patient care plan, prescription refills, patient data, inbound calls, outbound calls, software applications, customer service, communication skills, healthcare experience, team goals
- Experience: Previous healthcare experience
- Type: Full-time
Baxter
Baxter is dedicated to saving and sustaining lives through medical products and therapies.
Helion Sales Support Specialist
Somerset
- Skills: Sales Support, Healthcare, Medical Devices, Patient Care, Innovation, Technical Support, Collaboration, Employee Development, Diversity, Inclusion
- Type: Full-time
Spear Physical and Occupational Therapy
Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of e…
Therapy Technician
Brooklyn
- Skills: Customer Service, Physical Therapy, Empathy, Teamwork, Scheduling, Healthcare, Patient Care, Attention to Detail, Collaboration, Accountability
- Experience: Previous customer service experience.
- Type: Full-time
Bluevine
Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit—all tailored to help entrepreneurs thrive.
Customer Support Associate
Jersey City
- Skills: customer support, small businesses, banking, fintech, communication skills, problem solving, technology, scheduling adjustments, performance expectations, customer experience
- Experience: 1-2 years of Customer Support experience
- Type: Full-time
Spring Health
We’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our cl…
Care Support Training Manager
New York City
- Skills: training, customer support, onboarding, learning and development, instructional design, communication, performance data, project management, care quality, employee satisfaction
- Experience: 3–5 years
- Type: Full-time
Pontera
Pontera is a fintech company committed to helping people retire better by enabling retirement savers to manage their 401(k) and retirement plans with the help …
Customer Support Representative
New York City
- Skills: software support, troubleshoot, customer service, technical issues, escalate, communication, fast-paced, startup environment, client questions, collaborative
- Type: Full-time
Freed
Freed combines clinician love with the latest AI tech to create products that make clinicians happier, including an AI scribe for automating medical documentat…
Customer Success Representative
New York City
- Skills: customer support, support tickets, cross-functional teams, customer inquiries, product features, troubleshooting, CRM systems, fast-paced, customer-centric, support
- Experience: Previous experience in a customer-facing role, ideally in customer support or success
- Type: Full-time
WebMD
WebMD develops and hosts physician portals and related mobile applications to facilitate access to clinical information for healthcare professionals.
Client Success Associate
Newark
- Skills: client relationships, customer satisfaction, project management, healthcare, digital medical services, account management, communication skills, collaboration, regulatory review, healthcare industry
- Experience: 1-2 years in account management or healthcare
Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable exper…
Customer Care Assistant
New York City
- Skills: customer experience, interior design, home décor, order management, delivery logistics, feedback loops, communication, process improvement, spatial planning, design tools
- Experience: 2+ years of experience in a consumer-facing role
- Type: Hybrid
New York City Business Integrity Commission
A combined law enforcement and regulatory agency overseeing trade waste and public wholesale markets in New York City.
Community Associate - 56057
New York City
- Skills: application processing, license, registration, customer service, public inquiries, application review, data entry, fees, administrative, fast-paced environment
Justworks
Justworks helps businesses get off the ground by enabling them to focus on running their business. They solve HR issues and are data-driven, emphasizing a supp…
Senior Customer Onboarding Specialist
New York City
- Skills: customer service, onboarding, product knowledge, relationship building, deadline management, collaboration, problem-solving, communication, attention to detail, team mentorship
- Experience: 2-3 years
Anomaly Squared
An innovative customer contact center that offers opportunities for personal and professional growth.
Contact Center Specialist At-Home
New York City
- Skills: Customer Service, Inbound Calls, Outbound Calls, Appointment Scheduling, Insurance Lead Qualification, Medical Appointment Setting, Communication Skills, Remote Work, Training, Fast-Changing Environment
- Experience: High School Diploma or GED
- Type: Full-time or Part-time
New York City Department of Consumer and Worker Protection (DCWP)
DCWP protects and enhances the daily economic lives of New Yorkers by licensing businesses, enforcing laws, and supporting communities with resources and advoc…
Senior Customer Service Representative
New York City
- Skills: customer service, data processing, licensing, application processing, record maintenance, report preparation, coaching, interagency communication, client outreach, policy adherence
Braze
Braze is the leading customer engagement platform that empowers brands to be absolutely engaging, enabling companies to build and maintain meaningful relations…
Director of Support Engagement Lead
New York City
- Skills: customer experience, support services, team leadership, strategic planning, customer satisfaction, operational excellence, resource management, business challenges, team building, client relationships
- Experience: 8+ years in support, customer success, or related field, with 3+ years in leadership
Material Bank
Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, pr…
Remote Customer Support & Vetting Specialist
New York City
- Skills: Customer support, Vettting, B2B, Account management, Customer inquiries, Troubleshooting, Data analysis, Process improvement, Member applications, Communication
- Experience: 1–2 years of experience working in a technology-first environment
FanDuel Group
FanDuel Group is the premier mobile gaming company in the United States and Canada, consisting of a portfolio of leading brands across mobile wagering includin…
Customer Service Game Changer
Jersey City
- Skills: Customer Service, Sports Betting, iGaming, Problem Resolution, Compliance, Responsible Gaming, CRM Systems, Flexibility, Communication Skills, Technical Issues
- Type: full_time
protective
Bilingual Customer Experience Advocate
Garden City
- Skills: Bilingual, Customer Experience, Disability Benefits Law, Paid Family Leave, Customer Support, Communication Skills, Problem-solving, Collaboration, Hybrid Schedule, Call Center
- Type: full_time
Yext
Yext is the leading digital presence platform for multi-location brands, with thousands of customers worldwide.
Technical Support Specialist
New York City
- Skills: customer support, technical expertise, data management, problem solving, client relationships, SQL, Excel, ZenDesk, SLA adherence, interpersonal skills
- Type: full_time
Domino's Pizza
Customer Service Representative
West Orange
- Skills: customer service, communication skills, inventory management, equipment operation, order processing, rapid movements, delivery navigation, ingredient stocking, confidentiality, team player
- Type: part_time
SoulCycle
We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experie…
Customer Service Associate
New York City
- Skills: customer service, hospitality, studio management, cleaning, team collaboration, communication, multi-tasking, training, problem solving, retail operations
- Type: part_time
Equinox Group
<p><u><strong>OUR STORY </strong></u></p><p>Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated li…
Concierge Representative
New York City
- Skills: customer service, hospitality, inquiries, complaints, communication skills, Salesforce, MotionSoft, multi-tasking, concierge, member engagement
- Type: full_time