96 Customer Success Manager jobs in New York City.

Hiring now: Client Relationship Mgrba @ Cognizant, Technical Account Mgr @ Ion, Technical Customer Exp Mg @ Cisco, Associate Dir Of Client S @ Webmd, Client Relations Mgr @ Internet B, Principal Client Success @ Adp, Client Mgr @ Niq, Sr Dir Client Success @ Bounteous, Client Success Coordinato @ Energyhub, Customer Exp Architect @ Nutanix.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (38) customer success (29) Account Management (19) SaaS (17) account management (14) communication skills (13) B2B SaaS (12) relationship management (10) project management (10) Product Adoption (10)

📍 Locations

New York City (85) Newark (4) Parsippany (3) Jersey City (2) Somerset (1) Brooklyn (1)

Cognizant

Skills & Focus: Client Relationship Management, BFS vertical, P&L management, Stakeholder communication, Project management, Business development, Renewal win rates, Client satisfaction, Resource optimization, Problem-solving
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.
Salary: $160,000-$180,000
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Ion

Skills & Focus: Customer success strategy, Foreign Exchange, Capital Markets, Client relationships, Problem solving, Consultative mindset, Customer success automation, Enterprise software, Business objectives, Retention strategy
About the Company: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporati…
Experience: Proven track record in high-touch enterprise segments with B2B enterprise software platforms
Salary: 95,000 USD - 130,000 USD
Type: Full-time

Cisco

Skills & Focus: Customer Experience, Technology Adoption, Value Realization, Customer Retention, Financial Management, Executive Relationships, Technical Support, Software Adoption, Collaboration, Strategy Development
About the Company: Cisco is a worldwide leader in technology that powers the internet.
Experience: 8 years of related experience
Salary: 134900 USD - 220600 USD
Type: Experienced
Benefits: Medical, dental and vision insurance, 401(k) with matching, paid time off for volunteering, employee resource organizat…

Webmd

Skills & Focus: Client Success, Account Management, Customer Relationship Management, Leadership, Client Retention, Growth Strategies, Onboarding, Team Development, Data-driven, CRM
About the Company: WebMD Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access c…
Experience: 7+ years of experience in client success, account management, or customer relationship management, with at least 2+ years in a leadership role.
Benefits: WebMD is an Equal Opportunity/Affirmative Action employer.

Cisco

Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Financial Management, Renewal Risk, Executive Relationships, Technical Partnerships, Adoption Strategies, Onboarding, Workshops
About the Company: Cisco is a global leader in technology that powers the internet and provides solutions for security, collaboration, and infrastructure transformation.
Experience: 8 years of related experience
Salary: 134900 - 220600 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan, paid holidays, vacation time, sick time, and additional paid time to…

Internet Brands

Skills & Focus: Client Relations, Account Management, Team Leadership, Revenue Growth, Upsell, Churn Reduction, Performance Management, Employee Development, Change Management, Customer Success
About the Company: Internet Brands, headquartered in El Segundo, California, is a fully integrated online media and software services company focused on four high-value vertical …
Experience: Minimum 2 years of sales experience, 3+ years of managing Account Managers or Customer Success Managers preferred.
Type: Hybrid
Benefits: Health insurance options including medical, dental, and vision coverage; flexible spending accounts (FSA); short-term a…

Adp

Skills & Focus: Client Success, HCM, relationship management, client satisfaction, contract negotiations, analytics, global clients, consulting, product adoption, project management
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 8 years of managing and consulting with large, matrixed, and global clients.
Benefits: Best-in-class benefits start on Day 1, ongoing training, development opportunities, company-paid time off for volunteer…
Skills & Focus: client success, relationship management, HCM solutions, contract negotiations, account management, customer risk, executive presence, data insights, business acumen, client satisfaction
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management. At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management.
Benefits: Best-in-class benefits start on Day 1 including ongoing training, development, and mentorship opportunities, company-pa…

Niq

Client Manager Parsippany
Skills & Focus: client satisfaction, analytical outlines, data visualization, insightful recommendations, lead generation, KPI, cross functional collaboration, NIQ tools, customer experience, coaching

Bounteous

Skills & Focus: client engagement, business growth, operational excellence, executive relationships, revenue expansion, RFPs, profitability, leadership, innovation, strategic initiatives
About the Company: Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s comp…
Experience: 15+ years in client relationship management, business development, and IT consulting.

Energyhub

Skills & Focus: client success, program operations, relationship building, administrative support, analytical skills, technical communication, operational tasks, project management, customer success, renewable energy
About the Company: EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, …
Experience: 1-3 years of professional experience in technology services, customer success, or a related field
Salary: $65,000 - $75,000 USD
Type: Full-time
Benefits: 100% paid medical for employees, 401(k) with employer match, casual environment, flexibility to set your own schedule, …

Nutanix

Skills & Focus: customer experience, technical expertise, relationship management, data center technology, hybrid multicloud, adoption, customer satisfaction, technical onboarding, customer success plans, strategic customers
About the Company: Nutanix is a leader in enterprise cloud computing, delivering hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Full-time
Benefits: Full range of medical, financial, and/or other benefits, including 401(k), paid time off, and discretionary awards.

Macmillan Learning

Skills & Focus: customer satisfaction, team leadership, customer retention, upsell, cross-sell, process optimization, relationship management, data analysis, customer success, strategic planning
About the Company: Macmillan Learning is committed to driving innovation that transforms education.

Abridge

Skills & Focus: Customer success stories, Customer advocacy, Engagement marketing, Customer education, Strategic client marketing support, Campaign Management, Partner Marketing, Lead generation, Product adoption, Partner satisfaction
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 4-6 years
Salary: $120K – $140K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Investorflow

Engagement Manager New York City
Skills & Focus: CRM, Salesforce, customer relationships, customer success, SaaS, ARR, enterprise client management, services team, client expansion, software service
About the Company: InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find…

Rilla

Skills & Focus: customer success, account growth, onboarding, data analysis, financial metrics, relationship building, product analytics, enterprise customers, communication skills, project management
About the Company: Rilla is the leading conversation intelligence software for outside sales, catering to industries like solar, roofing, and real estate.
Experience: Experience in world-class customer success management, account management, project management, or operations.
Salary: $90K – $110K
Type: Full time
Benefits: Equity, commission up to $250K, additional benefits.

Permitflow

Skills & Focus: customer success, B2B software, relationship management, data-driven, construction industry, innovation, stakeholder engagement, rollout management, process improvement, team collaboration
About the Company: PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to…
Experience: 2-3 years of experience within the early stage tech startup space
Salary: $80K – $120K
Type: Full time
Benefits: Equity packages, 100% paid health, dental & vision coverage, company issued laptop, home office & equipment stipend, lu…

Templafy

Skills & Focus: Customer Success, Positive Business Outcomes, Gross Retention Rates, Net Retention Rates, enterprise customers, relationship-building, account plans, stakeholders, customer experience, B2B
About the Company: Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum ef…
Experience: 4+ years of work experience required, with 2+ years of B2B Customer Success or Account Management experience
Type: Full-time

Abridge

Skills & Focus: customer success, healthcare, CRM software, product training, stakeholder engagement, expansion opportunities, technical solutions, communication skills, relationship management, project management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 3+ years of experience working in or with enterprise businesses, preferably health systems.
Salary: $110K – $140K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Cisco

Skills & Focus: Customer Success, Technical Adoption Plans, Software Utilization, Business Growth, Renewals, Customer Experience, Collaboration, Networking Concepts, Software Adoption, Project Management
About the Company: Cisco is a worldwide leader in technology that powers the internet. They focus on helping customers reimagine their applications, secure their enterprise, tran…
Experience: 8+ years working in a customer-facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental and vision insurance, a 401(k) plan with Cisco matching, paid time off, flexible vacation policy, sick …

Pitchbook

Skills & Focus: customer success, account management, client retention, engagement, training, product expert, relationship building, communication skills, client satisfaction, analytical skills
About the Company: At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Experience: 2+ years of customer success management or account management experience
Benefits: Comprehensive health benefits, Additional medical wellness incentives, STD, LTD, AD&D, and life insurance, Paid sabbati…

Onesignal

Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.
Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.
Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.

Foursquare

Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Narmi

Skills & Focus: customer journey, financial institutions, account opening, digital banking, customer satisfaction, relationships, go-live processes, implementations, product-obsessed, customer success
About the Company: Narmi exists to enable community financial institutions (FIs) to win against Mega Banks and FinTechs. By providing one unified platform where FIs can manage th…

Nitra

Skills & Focus: Customer Success, Account Management, Fintech, Healthcare, Credit, Financial Services, Machine Learning, Customer Engagement, Growth, Channel Partners
About the Company: Nitra is changing how providers in the healthcare sector access credit and financial services – addressing an imminent need for modern financial solutions that…
Experience: Expert in account management

Salesforce

Skills & Focus: Customer Success, Talent Management, Innovation, Change Management, Leadership, Strategy, Client Relationships, Performance Metrics, Team Building, Communication
Salary: $240,400 - $420,600
Type: Full time

Stensul

Skills & Focus: customer success, account management, SaaS company, C-level executives, digital marketing, email technology, retention goals, growth opportunities, customer lifecycle, analytics skills
About the Company: Stensul dramatically reduces marketing creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible…
Experience: 6+ years of relevant work experience in customer success or account management at a SaaS company
Salary: $115,000 - $125,000 plus variable compensation
Type: Full-time
Benefits: Competitive compensation package that includes equity, excellent medical, dental, and vision coverage, 401(k), life ins…

Cisco

Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue (ARR), Software Utilization, Customer Relationships, Mentorship, Networking Concepts, Cross-functional Teams, Customer Retention, Value Realization
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine their applications, secure their enterprise, transform their in…
Experience: 8+ years working in a customer-facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Professional
Benefits: Quality medical, dental and vision insurance, a 401(k) plan with Cisco matching contribution, short and long-term disab…

Calm

Skills & Focus: customer retention, renewal process, upsell opportunities, negotiating terms, Customer Success, renewal forecasts, ROI, value proposition, project management, communication skills
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 2+ years of relevant work experience, 1+ years in Customer Success or Account Management or Renewals Management
Salary: $110,000 annualized with a 75/25 split between base pay and incentive compensation
Type: Full-time
Benefits: Equity + comprehensive benefits + 401k + flexible time off

Layerzero

Skills & Focus: Customer Relations, Business Development, Account Management, Web3, Interoperability, Stakeholder Management, User Engagement, Product Adoption, Community Engagement, Technical Expertise
About the Company: Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain …
Experience: 2-5 years of business development and/or account management experience
Type: Full-time
Skills & Focus: Customer Relations, Business Development, Account Management, Web3, Interoperability, Stakeholder Management, User Engagement, Product Adoption, Community Engagement, Technical Expertise
About the Company: Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain …
Experience: 2-5 years of business development and/or account management experience
Type: Full-time
Skills & Focus: Customer Relations, Business Development, Account Management, Web3, Interoperability, Stakeholder Management, User Engagement, Product Adoption, Community Engagement, Technical Expertise
About the Company: Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain …
Experience: 2-5 years of business development and/or account management experience
Type: Full-time

Stellar Health

Skills & Focus: Customer Success, Analytics, Healthcare, Client Relationships, Value-based Care, Data-driven strategies, Account Management, Cross-functional collaboration, Project Management, Communication
About the Company: Stellar Health is a US-based Health-tech company that focuses on value-based care by providing a platform designed to enhance patient health outcomes through t…
Experience: At least 2 years of relevant experience in fields such as management consulting, customer success, account management, or similar roles in health tech or value based care.
Salary: $100,000 - $120,000
Type: Full-time
Benefits: Medical, Dental and Vision Benefits, Unlimited PTO, Universal Paid Family Leave, Company sponsored memberships, Medical…

Datadog

Skills & Focus: Business Value Manager, ROI/TCO modeling, value-based programs, strategic recommendations, customer lifecycle, cross-functional stakeholders, cloud-native technologies, SaaS, customer outcomes, executive engagement
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 5-7+ years of relevant experience in Business Value Consulting, Enterprise Sales, Management Consulting, or similar fields; 3+ years in customer-facing advisory roles involving executive engagement.
Salary: $161,000 — $237,000 USD
Type: Full-time
Benefits: Generous and competitive benefits package including new hire stock equity (RSUs), continuous career development, health…

Vimeo

Skills & Focus: customer experience, video workflows, SaaS, business objectives, adoption, performance reports, KPI, customer insights, NPS scores, presentation skills
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 3+ years of customer success experience
Salary: $83,000 - $115,250
Type: Full-time
Benefits: paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), f…

Diligent

Skills & Focus: customer success strategy, operations, strategic initiatives, SaaS, analytical skills, Salesforce, Gainsight, stakeholder communication, business acumen, collaboration
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: 7-10 years of experience in a strategic, operations, and/or consulting role; 4+ years managing high-performing teams
Salary: $131,000 - $165,000 USD
Type: Full-time
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off …

Nectar Social

Skills & Focus: customer implementation, success plans, customer onboarding, customer engagement, customer success metrics, strategic thinking, communication, execution excellence, AI/Machine Learning, social commerce
About the Company: Nectar Social is building the most advanced AI social commerce experience for businesses, winning over leading brands and retailers by providing intelligent co…
Experience: 4+ years of experience in customer-facing strategic roles
Salary: $75K – $125K
Type: Full time

Ion Corporates

Account Manager New York City
Skills & Focus: Account Management, Sales Operations, Customer Retention, Upsell Revenue, Client Relationships, Treasury Operations, Wallstreet Suite, Customer Success, Team-selling, High-quality Service
About the Company: The ION Corporates Sales and Account management team is a global group of experienced Sales, Account Management, pre-sales, and Sales Operations professionals …
Experience: Experience in sales and account management, particularly with financial services or government agencies.
Type: Full-time
Account Manager New York City
Skills & Focus: Account Management, Sales Operations, Customer Retention, Upsell Revenue, Client Relationships, Treasury Operations, Wallstreet Suite, Customer Success, Team-selling, High-quality Service
About the Company: The ION Corporates Sales and Account management team is a global group of experienced Sales, Account Management, pre-sales, and Sales Operations professionals …
Experience: Experience in sales and account management, particularly with financial services or government agencies.
Type: Full-time
Account Manager New York City
Skills & Focus: Account Management, Sales Operations, Customer Retention, Upsell Revenue, Client Relationships, Treasury Operations, Wallstreet Suite, Customer Success, Team-selling, High-quality Service
About the Company: The ION Corporates Sales and Account management team is a global group of experienced Sales, Account Management, pre-sales, and Sales Operations professionals …
Experience: Experience in sales and account management, particularly with financial services or government agencies.
Type: Full-time

Impact.Com

Skills & Focus: Customer Success, Product Expert, Marketing Campaigns, Client Support, Digital Marketing, B2B Experience, Product Adoption, Client Retention, Relationship Building, Technical Expertise
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 3+ years of customer success/relationship experience, preferably B2B
Salary: $80,000 - $95,000 per year, plus an additional 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.
Benefits: Medical, Dental, and Vision insurance; Unlimited responsible PTO; Flexible work hours; Continued access to Affiliate & …

Metropolitan Opera

Skills & Focus: Customer Service, Sales & Marketing, Ticketing Operations, CRM Strategy, Tessitura, Revenue Management, Team Leadership, Customer Insights, Ecommerce, Project Management
About the Company: The Metropolitan Opera is a renowned arts organization focused on world-class performances and exceptional customer relations.
Experience: Extensive experience in customer service management and ticketing operations
Type: Full-time

Similarweb

Skills & Focus: Customer Success, Client Success, data adoption, strategic initiatives, business goals, KPI, training sessions, industry expertise, digital marketing, Fortune 500
About the Company: Similarweb is revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Their unique data and sol…
Experience: 7+ years of relevant experience
Salary: $84,160 - $134,800 annually + benefits + potential equity
Type: Full-time
Benefits: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan, paid sick leave, paren…

Spade

Skills & Focus: customer success, implementation, account management, B2B, fintech, technical product, project management, client facing, API, data
About the Company: Spade is building the next generation of fintech infrastructure by providing real-time merchant intelligence for the card ecosystem. We leverage a proprietary,…
Experience: 3+ years in customer success, implementation, and/or account management; 5+ years in client facing roles ideally in fintech, management consulting, or investment banking
Salary: $130,000 - $170,000 (OTE $160,000 - $220,000)
Type: Full-time
Benefits: Competitive compensation and equity package, full medical, dental, and vision benefits for US-based employees, life & s…

Onetrust

Skills & Focus: Customer Success, Customer Engagement, SaaS Solutions, Stakeholder Management, Risk Management, Revenue Retention, Communication Skills, Technical Aptitude, Account Management, Business Value
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role
Salary: $88,875 – $133,312.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

David Energy

Skills & Focus: customer success, B2B SaaS, communication skills, customer relationships, customer feedback, energy industry, onboarding process, billing issues, trust, collaboration
About the Company: David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage…
Experience: 6+ years experience in customer success, ideally in B2B SaaS
Salary: $95,000 – $140,000 plus equity
Type: Full time
Benefits: Group medical and dental insurance, Flexible vacation/PTO policy, 401k, Hybrid office culture, with team members remote…

Method

Skills & Focus: Customer Success, API, Fintech, Client-facing, Project Management, Technical Integration, Business Strategy, Feedback, Emerging Technologies, Start-up Environment
About the Company: Method’s APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consumer finance one step clos…
Experience: 4-8 years in a client-facing role, ideally in technology, investment banking, or consulting
Salary: $150,000 - $200,000
Type: Full-time

Writer

Skills & Focus: Customer Success, GTM Operations, Business Intelligence, SaaS, Data Analysis, Customer Journey, Project Management, Salesforce, Process Design, Analytical Expertise
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 7+ years in GTM operations (Sales, Customer Success, Services, or Support)
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, fertility and family planning support, early-d…

Pinwheel

Skills & Focus: Customer Success, Account Manager, API, Onboarding, Technical Guidance, Expansion Opportunities, Performance Analysis, Upselling, Relationship Management, Technical Problem Solving
About the Company: Pinwheel helps banks win primacy by making switching direct deposits easy. Through exclusive partnerships with payroll providers, Pinwheel can authenticate con…
Experience: 5-7 years experience in Customer Success or Account Manager role
Salary: $112,000 - $128,000 base with on track total earnings (OTE) of $140,000 - $160,000
Type: Full-time
Benefits: Excellent compensation & equity packages, Full medical, dental, and vision benefits, Life & short-term disability insur…

Eliseai

Skills & Focus: customer success, B2B SaaS, onboarding, retention, account plans, C-suite, coaching, collaborate, upsell, churn risk
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 3+ years experience managing a customer success team
Salary: $150,000 - $185,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Salesforce

Skills & Focus: Customer Success, SaaS, account management, business value, customer engagement, customer satisfaction, cross-functional partnership, adoption techniques, workshops, executive reviews
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every ind…
Experience: Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred.
Salary: $133,400 - $199,700
Type: Full time
Benefits: World-class enablement, on-demand training, mentorship program, volunteer opportunities, health benefits, financial ben…

Gong

Skills & Focus: Sales Engineering, Revenue Growth, Customer Interactions, AI technology, Team Leadership, Collaboration, Process Development, Sales Operations, SaaS, Mentoring
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6-12 years of relevant sales engineering experience
Salary: $200,000 - $220,000 USD
Type: Hybrid
Benefits: Medical, dental, and vision plans, wellbeing fund, mental health benefits, 401(k), education stipend, flexible vacation…

Impact.Com

Skills & Focus: Customer Success, Account Management, Enterprise clients, Technical aptitude, Digital marketing ecosystem, SaaS, Marketing campaigns, Relationship building, Upsell opportunities, Time management
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 5-7+ years of Account Management or Customer Success experience, preferably B2B with Enterprise accounts.
Salary: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan
Type: Full-time
Benefits: Medical, Dental and Vision insurance; Unlimited responsible PTO; Flexible work hours; Parental Leave; Technology Stipen…

Tempus

Skills & Focus: Alliance Management, customer success, relationship management, operational excellence, strategic execution, team leadership, customer feedback, data-driven strategies, KPI development, cross-functional collaboration
About the Company: Tempus is a healthcare company at the forefront of advancing the healthcare industry through precision medicine and technology. Their proprietary platform conn…
Experience: 10+ years of experience in go-to-market, strategy, operations, or consulting roles, with at least 2-3 years leading a team
Salary: $189,000 – $258,000 USD
Benefits: Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and o…

Air

Skills & Focus: Customer Success, Account Management, B2B SaaS, Product Adoption, Revenue Growth, Retention, Customer Advocacy, Data-Driven, Relationship Management, Cross-Functional Collaboration
About the Company: Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every d…
Experience: 2-5 years in Customer Success, Account Management, Consulting, Sales, or a related role, ideally within a B2B SaaS environment.
Salary: USD $110,000 to $180,000 (if based in NYC); CAD $120,000 to $190,000 (if based in Toronto)
Type: Full-time
Benefits: Medical, dental, and vision insurance; generous work-from-home stipend; professional development reimbursement; unlimit…
Skills & Focus: Customer Success, Account Management, B2B SaaS, Product Adoption, Revenue Growth, Retention, Customer Advocacy, Data-Driven, Relationship Management, Cross-Functional Collaboration
About the Company: Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every d…
Experience: 2-5 years in Customer Success, Account Management, Consulting, Sales, or a related role, ideally within a B2B SaaS environment.
Salary: USD $110,000 to $180,000 (if based in NYC); CAD $120,000 to $190,000 (if based in Toronto)
Type: Full-time
Benefits: Medical, dental, and vision insurance; generous work-from-home stipend; professional development reimbursement; unlimit…

Salesforce

Skills & Focus: Customer Success, Stakeholder relationships, Problem-solving, Technical concepts, MuleSoft, Government processes, Compliance, Onboarding, Signature Success, Project leadership
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Compan…
Experience: Minimum of 8 years in Customer Success, consulting, or technology-related fields
Salary: $133,400 - $199,700
Type: Full time
Benefits: Health benefits, financial benefits and perks, time off and leave policies, parental benefits, perks and discounts

Metronome

Skills & Focus: customer growth, account management, project management, upselling, client satisfaction, cross-functional collaboration, business insights, stakeholder communication, data analysis, strategic planning
About the Company: Metronome is the leading usage-based billing platform built for modern software companies, enabling faster product launches, new pricing models, and streamline…
Experience: 10+ years
Salary: $150,000 - $200,000
Type: Full-time
Benefits: Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership; Paid parental leave…

Forter

Skills & Focus: Customer Success, SaaS, Renewals, Executive Relationships, Business Reviews, Technical Products, Relationship Management, Cross-functional Collaboration, Client Advocacy, Payments Industry
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter was…
Experience: 4+ years experience in customer success or similar customer-facing role
Salary: Competitive salary
Type: Full-time
Benefits: RSUs, Matching 401K Plan, Comprehensive health insurance, Home office allowance, Generous PTO policy, Half day Fridays

Impact.Com

Skills & Focus: Customer Success, Relationship Management, Proactive Support, Product Adoption, Digital Marketing Ecosystem, Account Monitoring, Cross-Team Collaboration, Conflict Resolution, Technical Expertise, Critical Thinking
About the Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us …
Experience: 3+ years of customer success/relationship experience, preferably B2B
Salary: $80,000 - $95,000 per year, plus an additional 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.
Benefits: Medical, Dental, and Vision insurance; Unlimited responsible PTO; Flexible work hours; Continued access to Affiliate & …

Braze

Skills & Focus: Customer Success, Customer Retention, Strategic Vision, Leadership, Cross-Functional Collaboration, Revenue Optimization, Data-Driven Insights, Performance Metrics, Customer Advocacy, Industry Leadership
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 15+ years of experience in customer success, account management, ideally in a B2B SaaS environment, with at least 7 years in a senior leadership role.
Salary: $234,000 - $281,400/year with an expected OTE of $350,000 - $420,000/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Bitgo

Skills & Focus: customer success, account management, stakeholders, financial services, cryptocurrency, data analysis, expansion opportunities, onboarding, renewals, project management
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 4+ years
Salary: $140,000 - $170,000 USD base salary
Type: Full-time
Benefits: Competitive base salary, bonus and stock options; 100% company paid health insurance for employee, partner and dependen…

Forter

Skills & Focus: technical support strategy, leadership, performance metrics, best practices, incident resolution, customer-centricity, collaboration, process improvement, customer education, budget management
About the Company: Forter is dedicated to providing businesses with a trust-based digital commerce experience by identifying consumer identity and isolating fraudsters.
Experience: 8+ years of customer service/support leadership roles
Type: Full-time
Benefits: Competitive salary, Restricted Stock Units (RSUs), Matching 401K Plan, Comprehensive health insurance (vision and denta…

Abridge

Skills & Focus: Customer Success, Enterprise health systems, Healthcare, Clinicians, Patient outcomes, CRM software, Health policy, Training, Project management, Technical aptitude
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Their AI-powered platform improves clinical documentation efficien…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Nutanix

Skills & Focus: Customer Experience, Technical Background, Hybrid Multicloud, Customer Satisfaction, Customer Success Plans, Technical Onboarding, Technical Credibility, Customer Management, Business Goals, Relationship Management
About the Company: Nutanix is dedicated to driving adoption and ensuring customer satisfaction with our hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Remote
Benefits: Includes a sign-on bonus, restricted stock units, full range of medical, financial and other benefits including 401(k) …

Justworks

Skills & Focus: customer onboarding, customer success, communication, problem solving, service-first approach, collaboration, mentorship, organization, attention to detail, creative solutions
About the Company: At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with a…
Experience: Minimum of 3 years of professional experience in a customer facing role
Salary: $36.06 to $39.67 per hour

Vortexa

Skills & Focus: customer success, client-first mentality, renewal success, relationship management, B2B SaaS, customer training, growth opportunities, data-driven decisions, engagement, communication skills
About the Company: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work…
Experience: Several years’ experience within a customer success, sales or business development role (B2B SaaS experience a plus)
Type: Full-time
Benefits: Stock-options in a fast-growing, high-potential business, A vibrant and diverse workplace, An open, collaborative, and …
Skills & Focus: customer success, client-first mentality, renewal success, relationship management, B2B SaaS, customer training, growth opportunities, data-driven decisions, engagement, communication skills
About the Company: Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work…
Experience: Several years’ experience within a customer success, sales or business development role (B2B SaaS experience a plus)
Type: Full-time
Benefits: Stock-options in a fast-growing, high-potential business, A vibrant and diverse workplace, An open, collaborative, and …

Anaplan

Skills & Focus: Customer Success, SaaS, team management, strategic alignment, customer acquisition, go-to-market, financial analysis, collaboration, leadership, risk management
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: Minimum five years of experience working in SaaS as a high performing individual contributor with proven track record, or 1-2 years of prior management experience.
Salary: $171,000 — $232,000 USD
Type: Full-time
Benefits: Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and wo…

Clay Labs

Skills & Focus: Growth Strategy, Customer Success, Onboarding, Implementation, Data Analysis, Expansion, B2B SaaS, Customer Relationships, Revenue Growth, Workshops
About the Company: Clay is a creative tool for growth. Our mission is to help businesses grow without huge investments in tooling or manual labor. We’re already helping over 100,…
Salary: $90K – $140K
Type: Full time
Benefits: Health insurance, Paid time off, Free meals in office every day and unlimited snacks, Parental leave & fertility support

Sigma Computing

Skills & Focus: Customer Success, SaaS, Analytics, Data Analysis, Customer Health, Engagement Strategies, Onboarding, Customer Experience, Project Management, Business Intelligence
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 3+ years of customer success experience in SaaS, preferably managing high-volume customer portfolios
Salary: $100,000 - $118,000 annually
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Nuorder By Lightspeed

Skills & Focus: Customer Success, Client Success, Account Management, SaaS, B2B, Product Adoption, Retention Strategies, Data-driven Insights, Engagement Strategies, Collaboration
About the Company: NuORDER by Lightspeed is building communities through commerce, providing a one-stop commerce platform that helps merchants innovate and enhance their customer…
Experience: 5 to 7 years
Salary: $100,000 to $118,000 USD
Type: Full-time
Benefits: Unlimited paid time off, flexible working policy, health insurance, health and wellness benefits, possibility for trans…

Foursquare

Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Brightflag

Skills & Focus: Customer Success, CSM management, net revenue retention, customer relationships, data analysis, team coaching, legal operations, communication skills, customer outcomes, strategic execution
About the Company: One of the fastest-growing tech startups in the legal world, focusing on transforming legal operations with a patented AI-powered software and a best-in-class …
Experience: 3+ years managing and coaching a team; experience as a CSM with a high retention rate.
Salary: $156,250 to $181,250 OTE
Type: Full-time
Benefits: 20 days PTO + 4 company ‘Reset’ days, comprehensive health insurance, life insurance, remote work options, learning sub…

Watershed

Skills & Focus: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
About the Company: Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Experience: Relevant CSM experience, in a SaaS organization.
Salary: $130,500 - $172,000 USD
Benefits: Total rewards benefits package including equity, health/dental/vision insurance, 401(k), unlimited paid time off, paid …

Nutanix

Skills & Focus: customer experience, customer success, leadership, management, team dynamics, subscription model, stakeholder relationships, performance metrics, diverse team, technical capability
Experience: 7 to 10 years of experience in customer success or customer experience roles, with 3 to 5 years in a management position.
Salary: USD $ 131,120 to USD $ 262,680 per year
Benefits: The total compensation package may include other elements, including a sign-on bonus, restricted stock units, and discr…

Eliseai

Skills & Focus: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Stripe

Skills & Focus: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 7+ years in professional services, customer success, solutions architecture, or technical account management programs; 5+ years of people management experience, leading senior technical ICs.
Type: Full-time

Yext

Skills & Focus: customer success, account management, people management, healthcare, forecasting, risk identification, digital marketing, client presentations, C-level engagement, team culture
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: 10+ years in a customer-facing role with a strong track record in customer success, account management, or consulting; 2+ years of people management/leadership experience; Healthcare vertical experience
Salary: $109,350 – $244,500 USD
Benefits: Comprehensive package of medical, dental and vision benefits; life insurance; short term and long-term disability; 401(…

Venn

Skills & Focus: customer success, B2B SaaS, real estate, relationship management, product usage, client feedback, cross-functional, analytical skills, project management, retention
About the Company: We’re a bold and forward-looking team of innovators and engineers with roots in real estate who are building technology to transform the resident and operator …
Experience: 5 - 10 years
Salary: $110,000 to $145,000
Type: Hybrid
Benefits: commission, benefits and opportunities for equity

Overjet

Skills & Focus: Customer Success, SaaS, Enterprise accounts, KPI, Account management, Training, Churn minimization, Upselling, Insurance, Artificial intelligence
About the Company: Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’r…
Experience: 5+ years of experience in customer success in SAAS or similar product
Type: Hybrid workplace, Full-time
Benefits: Competitive Compensation and Equity; Hybrid workplace; 401k plans with a matching program; Medical, Dental and Vision c…

Abridge

Skills & Focus: Partner Success, customer retention, revenue growth, KPIs, data-driven, collaboration, expansion, healthcare ecosystem, strategic leadership, team performance
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 8+ years of Partner Success experience, with 6+ years leading dynamic teams
Salary: $170K – $220K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Keeper

Skills & Focus: onboarding, customer success, SaaS, technical implementation, customer education materials, expansion revenue, customer engagement, process improvement, accounting/finance, operational efficiencies
About the Company: Keeper is on a mission to change the way bookkeepers work by providing an all-in-one tool that allows them to manage their work, communicate with clients, and …
Experience: 2-3 years in a customer-facing role at an early-stage SaaS startup
Salary: Competitive pay and equity
Type: Full-time
Benefits: Unlimited PTO, Health, dental, and vision insurance

Ramp

Skills & Focus: customer success, activation, implementations, B2B, project management, stakeholders, communication skills, product solutions, adaptability, financial services
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 7-10+ years of experience in customer success, activation, implementations, or sales experience in a B2B organization
Salary: $128,000- $212,500 (for NYC or SF) or $115,000- $191,500 (for all other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…

Admarketplace

Skills & Focus: Client Leadership, Strategic Planning, Challenger Sales Approach, Growth & Expansion, Cross-Functional Collaboration, Client Engagement, Team Management, Account Plans, Data-Driven Solutions, Upselling
About the Company: At adMarketplace, our mission is to deliver the most engaging consumer search experiences while empowering advertisers to measure media performance accurately.…
Experience: 5+ years in account management (ideally at the enterprise level), preferably in digital advertising
Salary: $120,000-$140,000 + Commission
Benefits: comprehensive healthcare, wellness programs, paid time off, commuter benefits, 401k matching, Summer Fridays, catered l…

Nutanix

Skills & Focus: customer experience, customer success, team management, stakeholder relationships, subscription model, performance metrics, diversity and inclusion, technical capability, customer engagement, product roadmaps
Experience: 7 to 10 years in customer success or customer experience roles, with 3 to 5 years in a management position
Salary: USD $131,120 - USD $262,680 per year
Benefits: full range of medical, financial, and/or other benefits including 401(k) eligibility, various paid time off benefits, s…

Notable

Skills & Focus: Customer Success, Strategic Accounts, Healthcare IT, C-suite, Executive Relationships, Commercial Success, Stakeholder Engagement, Technical Expertise, Cross-functional Teams, Implementation
About the Company: Notable is the leading healthcare AI platform for transforming workforce productivity, helping health systems, hospitals, and payers improve healthcare quality.
Experience: 7+ years
Salary: $115K – $140K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage with generous premium contributions, Health Savings Account with Em…

Google

Skills & Focus: renewals, account management, Sales, Business Intelligence, cloud, customer relationships, pipeline management, customer satisfaction, strategic direction, cross-selling
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 7 years of experience in renewals, account management, Sales quota carrying role, or a customer-facing role in the Enterprise, Business Intelligence or Cloud Sales space.
Salary: $96,000-$141,000 + bonus + equity + benefits
Type: Full-time
Benefits: Salary ranges are determined by role, level, and location. Compensation details reflect base salary only and do not inc…

The New York Times

Skills & Focus: client success, account management, sales operations, advertising clients, customer relationships, account financials, campaign management, collaboration, workflow, digital media
About the Company: The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as …
Experience: 1+ years of experience in digital/print advertising/media experience in advertising sales coordination roles
Salary: $44.48 - $48.93 USD hourly

Transfr

Skills & Focus: revenue growth, operations, tools/systems, enablement, sales, marketing, customer success, finance, revenue processes, customer experience
About the Company: Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers o…

Flex

Skills & Focus: Partner Success, Account Management, Revenue Growth, Relationship Management, Product Adoption, Data Analysis, Sales Experience, Cross-Functional Collaboration, Tech Proficiency, Customer Engagement
About the Company: Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. Our mission is to empower renters with flexibility…
Experience: 5-10 years
Salary: $115,000 - $125,000 base, OTE $145,000 - $165,000
Type: Full-time
Benefits: 100% company-paid medical, dental, vision, 401(k) + company equity, unlimited PTO, and more.