Last updated: 2025-10-13

234 Customer Success Management jobs in New York City.

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Keeper

Keeper is on a mission to change the way bookkeepers work by providing an all-in-one tool that allows them to manage their work, communicate with clients, and …

Customer Success Manager

New York City

  • Skills: onboarding, customer success, SaaS, technical implementation, customer education materials, expansion revenue, customer engagement, process improvement, accounting/finance, operational efficiencies
  • Level: mid
  • Type: full_time

ModernFi

ModernFi helps banks and credit unions better serve their communities, improving the financial health of millions of Americans. We are improving the ways that …

Regional Director

New York City

  • Skills: client satisfaction, product adoption, long-term relationships, activation process, relationship management, client engagement, upsell opportunities, communication skills, data-driven marketing, financial systems
  • Level: mid
  • Type: full_time

Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…

Strategic Customer Success Manager

New York City

  • Skills: Customer Success, Project Management, Customer Retention, Stakeholder Engagement, Change Management, Adoption Strategy, Revenue Growth, Relationship Building, Data Analysis, High-Touch Service
  • Level: senior
  • Type: full_time

Circadia Health

Circadia Health is a medical technology company that has developed the world's first FDA cleared completely contactless remote patient monitoring system. Power…

Customer Success Manager

New York City

  • Skills: customer success, patient monitoring, customer satisfaction, retention, cross-functional teams, customer lifecycle, onboarding process, clinical analytics, relationship management, traveling
  • Level: mid
  • Type: full_time

Hebbia

The user interface for AGI – Hebbia is AI that works the way you work. Designed to be generally capable – it can tackle even the most complex tasks, citing ans…

Sales Leader

New York City

  • Skills: sales leadership, high-growth startups, scaling sales teams, customer relationship management, sales strategy, revenue growth, team management, performance analysis, data-driven decisions, CRM software
  • Level: mid
  • Type: full_time

Nitra

Nitra is changing how providers in the healthcare sector access credit and financial services – addressing an imminent need for modern financial solutions that…

Customer Success Manager

New York City

  • Skills: Customer Success, Account Management, Fintech, Healthcare, Credit, Financial Services, Machine Learning, Customer Engagement, Growth, Channel Partners
  • Level: mid
  • Type: full_time

Schrödinger

Schrödinger is focused on improving human health and quality of life through the development, distribution, and application of advanced computational methods.

Customer Success Manager

New York City

  • Skills: Customer Success, LiveDesign implementation, pharmaceutical drug discovery, compounded chemistry, cheminformatics, project management, collaborative therapeutic design, user success, product roadmap, enterprise software technology
  • Level: mid
  • Type: full_time

Templafy

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when peopl…

Customer Success Manager

New York City

  • Skills: Customer Success, stakeholders, problem-solver, client portfolio, consultant approach, tech world, employee belongingness, innovation, diversity, health insurance
  • Level: mid
  • Type: full_time

Regal

Regal is the AI Agent Platform that empowers companies to transform customer communications with AI Agents that are customizable, connected to data, and able t…

AI Forward Deployed Engineer

New York City

  • Skills: AI Agents, customer communications, product launch, onboarding journey, Solutions Engineering, APIs, customer management, MVP, technical skills, product experience
  • Level: mid
  • Type: full_time

Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…

Customer Activation Manager

New York City

  • Skills: customer success, activation, implementations, B2B, project management, stakeholders, communication skills, product solutions, adaptability, financial services
  • Level: senior
  • Type: full_time

Via

Via is a technology company that transforms transportation around the world, aiming to reduce environmental footprints and enhance daily commutes.

Partner Success Principal

New York City

  • Skills: customer relationships, revenue growth, strategic guidance, service quality, contract negotiations, data analysis, relationship building, team player, travel, growth mentality
  • Level: senior
  • Type: full_time

Datadog

Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…

Director, Product Management

New York City

  • Skills: Product Management, SaaS, Infrastructure Monitoring, Customer Challenges, Product Strategy, Product Roadmaps, Cross-Functional Collaboration, Recruiting, Team Management, Customer Satisfaction
  • Level: mid
  • Type: full_time

Vise

Vise is an artificial intelligence (AI) powered asset management platform designed specifically for financial advisors to build, manage and explain personalize…

Client Service Coordinator

New York City

  • Skills: client onboarding, account management, fintech, investment management, portfolio, operations, custodians, workflow, data accuracy, process improvement
  • Level: mid
  • Type: full_time

AngelList

AngelList is a platform supporting venture capital and startup communities, providing financial infrastructure for investments and operations within the startu…

Customer Relations Specialist

New York City

  • Skills: customer relations, fund operations, venture capital, startup, client management, software tools, stakeholders, collaborate, platform efficiency, workflow
  • Level: mid
  • Type: full_time

Mammoth Brands

Mammoth Brands is the modern CPG company behind category-leading brands like Harry’s, Flamingo, Lume, and Mando, driven by a mission to create products that im…

Director, Customer Experience

New York City

  • Skills: customer experience, CX operations, direct-to-consumer, analytics, customer insights, scalable systems, cross-functional collaboration, KPI reporting, technology integration, customer journey
  • Level: senior
  • Type: full_time

InvestorFlow

InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find…

Engagement Manager

New York City

  • Skills: CRM, Salesforce, customer expansion, SaaS, Customer Success, enterprise client, relationship management, services team, customer relationships, productivity
  • Level: mid
  • Type: full_time

Findigs

Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, s…

Customer Success Associate

New York City

  • Skills: Customer Success, B2B SaaS, Problem-Solving, Customer Support Platforms, CRM, Technical Aptitude, Knowledge Base, Customer Health Monitoring, Upselling, Cross-Selling
  • Level: entry
  • Type: full_time

Justworks

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with a…

Customer Success Manager

New York City

  • Skills: customer success, relationship management, retention strategies, HR Tech, SaaS, health insurance, customer satisfaction, project management, consultative approach, organizational skills
  • Level: mid
  • Type: full_time

Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor managemen…

Sales Enablement Manager, Channel

New York City

  • Skills: sales enablement, training programs, KPI tracking, post-sales, cross-functional, SaaS, onboarding, Customer relationship management, instructional design, analytics
  • Level: mid
  • Type: full_time

Industrious

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to cre…

Member Experience Manager

New York City

  • Skills: workplace-as-a-service, member experience, problem solving, consultative sales, event organization, team collaboration, communication skills, business sense, customer service, community engagement
  • Level: mid
  • Type: full_time