Last updated: 2025-08-11
150 Customer Success Management jobs in New York City.
Keeper
Keeper is on a mission to change the way bookkeepers work by providing an all-in-one tool that allows them to manage their work, communicate with clients, and …
New York City
- Skills: onboarding, customer success, SaaS, technical implementation, customer education materials, expansion revenue, customer engagement, process improvement, accounting/finance, operational efficiencies
- Level: mid
- Type: full_time
ModernFi
ModernFi helps banks and credit unions better serve their communities, improving the financial health of millions of Americans. We are improving the ways that …
New York City
- Skills: client satisfaction, product adoption, long-term relationships, activation process, relationship management, client engagement, upsell opportunities, communication skills, data-driven marketing, financial systems
- Level: mid
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
New York City
- Skills: Customer Success, Project Management, Customer Retention, Stakeholder Engagement, Change Management, Adoption Strategy, Revenue Growth, Relationship Building, Data Analysis, High-Touch Service
- Level: senior
- Type: full_time
Circadia Health
Circadia Health is a medical technology company that has developed the world's first FDA cleared completely contactless remote patient monitoring system. Power…
New York City
- Skills: customer success, patient monitoring, customer satisfaction, retention, cross-functional teams, customer lifecycle, onboarding process, clinical analytics, relationship management, traveling
- Level: mid
- Type: full_time
Grata
Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most compre…
New York City
- Skills: customer success, account management, renewal rates, customer engagement, churn mitigation, NPS, commercial success, cross sales, customer satisfaction, data products
- Level: mid
- Type: full_time
Hebbia
The user interface for AGI – Hebbia is AI that works the way you work. Designed to be generally capable – it can tackle even the most complex tasks, citing ans…
New York City
- Skills: sales leadership, high-growth startups, scaling sales teams, customer relationship management, sales strategy, revenue growth, team management, performance analysis, data-driven decisions, CRM software
- Level: mid
- Type: full_time
PitchBook
PitchBook is dedicated to fostering innovation and collaboration within its workforce, emphasizing personal growth and a culture of curiosity. They prioritize …
New York City
- Skills: Customer Success, Salesforce, Account Management, Pipeline Management, Client Engagement, Verbal Communication, Prospecting, Business Development, KPI Achievement, Team Collaboration
- Level: entry
- Type: full_time
Ometria
Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
New York City
- Skills: Enterprise Customer Solutions Manager, Customer Data Platform, Retail Marketing, Technical Account Management, C-Suite Relationships, Customer Retention, Data Audits, Integration, Data Accuracy, Customer Success
- Level: mid
- Type: full_time
Nitra
Nitra is changing how providers in the healthcare sector access credit and financial services – addressing an imminent need for modern financial solutions that…
New York City
- Skills: Customer Success, Account Management, Fintech, Healthcare, Credit, Financial Services, Machine Learning, Customer Engagement, Growth, Channel Partners
- Level: mid
- Type: full_time
Schrödinger
Schrödinger is focused on improving human health and quality of life through the development, distribution, and application of advanced computational methods.
New York City
- Skills: Customer Success, LiveDesign implementation, pharmaceutical drug discovery, compounded chemistry, cheminformatics, project management, collaborative therapeutic design, user success, product roadmap, enterprise software technology
- Level: mid
- Type: full_time
Stensul
Stensul dramatically reduces marketing creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible…
New York City
- Skills: customer success, account management, SaaS company, C-level executives, digital marketing, email technology, retention goals, growth opportunities, customer lifecycle, analytics skills
- Level: senior
- Type: full_time
Templafy
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when peopl…
New York City
- Skills: Customer Success, stakeholders, problem-solver, client portfolio, consultant approach, tech world, employee belongingness, innovation, diversity, health insurance
- Level: mid
- Type: full_time
mParticle by Rokt
mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights …
New York City
- Skills: Customer Success, Global Customer Portfolio, Enterprise Level Solution, Data-Driven Marketing, SaaS Solutions, Collaboration, Account Plans, Client Retention, Customer Experience, Presentation Skills
- Level: senior
- Type: full_time
Uncountable
New York City
- Skills: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
- Level: entry
- Type: full_time
Pinwheel
Pinwheel helps banks win primacy by making switching direct deposits easy. Through exclusive partnerships with payroll providers, Pinwheel can authenticate con…
New York City
- Skills: Customer Success, Account Manager, API, Onboarding, Technical Guidance, Expansion Opportunities, Performance Analysis, Upselling, Relationship Management, Technical Problem Solving
- Level: mid
- Type: full_time
Regal
Regal is the AI Agent Platform that empowers companies to transform customer communications with AI Agents that are customizable, connected to data, and able t…
New York City
- Skills: AI Agents, customer communications, product launch, onboarding journey, Solutions Engineering, APIs, customer management, MVP, technical skills, product experience
- Level: mid
- Type: full_time
Eko
Eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.
New York City
- Skills: Customer Success, Project Management, Ecommerce, SaaS, Data Insights, Onboarding, Customer Satisfaction, Communication Skills, CRM, Customer Relationships
- Level: mid
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
New York City
- Skills: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
- Level: senior
- Type: full_time
Oso
Oso is a company that provides a solution for authorization, allowing developers to offload control of who has access to what in their applications. They aim t…
New York City
- Skills: customer success, renewals, expansion, forward-deployed engineering, production, team building, customer relationships, technical projects, startup experience, P&L
- Level: mid
- Type: full_time
Salesforce
MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices.
New York City
- Skills: Customer Success, API-led connectivity, Stakeholder relationships, MuleSoft, Technical solutions, Project leadership, Technical concepts, Consulting services, Implementation health, Cross-functional teams
- Level: senior
- Type: full_time