180 Customer Service And Support jobs in New York City.

New York City

• Skills: customer support, communication skills, critical thinking, Zendesk, escalations, customer satisfaction, team collaboration, feedback loop, troubleshooting, work weekends
• Experience: Strong background in customer support via email and phone
• Type: Full-time
• Salary: $48,000-$70,000 (NYC or SF); $48,000-$65,000 (other locations)

Basking Ridge

• Skills: Intake Manager, Consumer Intake, Customer service, Team performance, Process improvement, AI technology, Legal intake, Problem-solving skills, Recruiting and training, Communication skills
• Experience: 3-5 years of experience in a managerial role, preferably in a customer service or consumer-focused environment or legal intake.
• Type: Full-time
• Salary: Competitive base salary

Paramus

• Skills: sales, design, customer service, communication, interpersonal skills, AutoCAD, kitchen design, closet design, CRM software, problem-solving
• Experience: Proven Sales Experience in design, construction, or home improvement industry
• Salary: $50-60,000 (depending on experience) + commission

New York City

• Skills: customer service, inquiries, satisfaction, quality improvement, trend identification, collaboration, training needs, issue resolution, flexible schedules, travel
• Type: Full-time

New York City

• Skills: case support, administrative tasks, research, community outreach, quality assurance, stakeholder liaison, electronic business records, settlement offers, data processing, legal operations
• Type: Permanent

New York City

• Skills: customer service, crime victims, support services, communication skills, transitional assistance, high volume of calls, bilingual Spanish, American Sign Language, sensitivity to victim issues, team-oriented environment
• Experience: High School Diploma with three (3) years of customer service experience or an associate degree with two (2) years of customer service experience; or a bachelor's degree from an accredited college.
• Type: Full-time

New York City

• Skills: mediating complaints, consumer protection, equitable resolutions, analyzing complaints, database maintenance, data entry, complaint follow-up, responding to callers, training materials preparation, intake and mediation efforts
• Type: Full-time

New York City

• Skills: Help Desk, City systems, FMS, PMS, CityTime, PIP, CHRMS, Remedy, problem resolution, communication skills
• Type: Full-time

New York City

• Skills: Benefits Access Center, public assistance, eligibility determinations, case management, training curriculum, self-sufficiency, Welfare Reform, Fair Hearing, fraud reduction, community resources
• Experience: At least one year in the Associate Benefits Opportunity Specialist title or permanent in the Administrative Job Opportunity Specialist title.
• Type: Full-time

New York City

• Skills: Help Desk, Client Support, Problem Management, City Systems, Data Collection, System Password Resets, Statistical Reports, Excellent Communication Skills, Fast-paced Environment, Confidentiality
• Type: Full-time

New York City

• Skills: Customer Service, Call Handling, De-escalation, Customer Needs Assessment, Real Estate Coordination, Housing Specialist Interaction, Troubleshooting, Agency Navigation, Website Navigation, Client Support
• Type: Full-time
• Salary: up to $6000 bonus

New York City

• Skills: Customer Service, Communication Skills, Customer Relationship Management, CRM, Agency Response Tracking System, Verbal Communication, Written Communication, Complaints Management, Operational Unit Communication, Public Engagement
• Type: Full-time

New York City

• Skills: Clerical Support, Client Triage, Data Entry, Court Summons, Child Support Systems, Filing, Document Scanning, Reception Duties, Information Provider, Communication Skills
• Experience: Permanent in the Clerical Associate Civil Service title
• Type: Full-time

New York City

• Skills: community affairs, customer service, communication, community engagement, educational outreach, agency correspondence, constituent problems, program support, presentation skills, policy recommendations
• Type: Full-time

New York City

• Skills: case inquiries, eligibility determinations, benefits enrollment, community-based organizations, financial eligibility, employment services, case management, client records, public assistance, case actions
• Type: Full-time

New York City

• Skills: telephone inquiries, eligibility criteria, data entry, electronic information storage, information retrieval, manual files, activity reports, emergency situations, client assistance, program descriptions
• Type: Full-time
• Salary: $41,248 – $47,435

New York City

• Skills: Customer Service, Homelessness, De-escalation, Call Management, Problem Solving, Collaboration, Metrics Compilation, Customer Assistance, Training, Real Estate Interaction
• Type: Full-time
• Salary: Up to $6000 bonus during a two-year period and yearly differential of $1,540

Plainfield

• Skills: Customer Service, Retail Management, Leadership, Sales, Time Management, Supervisory Skills, Training/Coaching Skills, Interpersonal Skills, Organizational Skills, Inventory Management
• Experience: 1-2 years retail management experience
• Type: Full-time
• Salary: $19 - $22 an hour

New York City

• Skills: mediation, supervision, consumer complaints, staff performance, data compilation, efficiency, problem identification, protocol compliance, consumer services, administrative recommendations
• Experience: Significant experience with mediation and reconciliation
• Type: Permanent

Somerset

• Skills: call center, customer service, communication skills, data entry, member experience, problem-solving, fashion, remote work, team collaboration, multitasking
• Experience: Minimum of 1-year call center experience in the last 5 years.
• Salary: $17.00hr

Old Bridge

• Skills: customer support, inquiries, complaints, product knowledge, order processing, customer satisfaction, communication skills, team collaboration, training, performance metrics

Brooklyn

• Skills: customer service, call center, order entry, inbound calls, account management, communication skills, problem-solving skills, organizational skills, team lift, interpersonal skills
• Experience: 3+ years of call center or customer service experience.
• Salary: $23.41/hr - $29.22/hr

Mercerville-Hamilton Square

• Skills: Landscape, Tech, Property, Services, Customer, Service, Call, Center, Team, Support
• Experience: Entry Level
• Type: Full Time

New York City

• Skills: Client Success, financial services, analytical, coding, communication, critical thinking, multitasking, SQL, UNIX, client service
• Experience: 1-7 years of experience in financial services
• Type: Full-time
• Salary: USD$110,000.00 - USD$145,000.00

Newark

• Skills: sales, customer service, surgical procedures, trauma, healthcare, relationship management, problem solving, time management, attention to detail, technical communication
• Type: Full Time

New York City

• Skills: Customer Resolution, eligibility, SNAP, Emergency Assistance, investigating, complaints, case actions, application, Fair Hearing, services
• Experience: Permanent in the Associate Benefits Opportunity Specialist title or Benefits Opportunity Specialist title for at least one year.

New York City

• Skills: customer service, administrative law, public interaction, case processing, community inquiries, adjudication process, timely access to justice, complaint resolution, scheduling hearings, record-keeping
• Type: Full-time

New York City

• Skills: mediating, consumer complaints, negotiating, analyzing, documenting, researching, data entry, customer service, reporting, training
• Type: Permanent

The Bronx

• Skills: public relations, information processing, community support, case management, communication, inquiries, complaints resolution, service, administrative tasks, training

New York City

• Skills: customer care, quality assurance, training, compliance, evaluation, customer experience, analytical skills, communication, monitoring, escalation
• Experience: 1 year experience in a customer service related position is preferred
• Type: Hybrid
• Salary: $60,000 - $70,000

New York City

• Skills: customer service, call center, subsidy program, eligibility requirements, tenant management, data entry, client inquiries, administrative work, communication skills, community outreach

New York City

• Skills: communication, data entry, customer service, investigation, medical examiner, call screening, case assignment, information retrieval, emergency operations, vital information

New York City

• Skills: Software Engineering, Data, Customer Success, Tax, Product Management, Corporate Strategy, Legal, Information Technology, Marketing, Human Resources
• Type: Full-time
• Salary: $149,000 - $195,000

Garden City

• Skills: Asset Protection, Customer Service, Safety, Loss Prevention, Surveillance, Physical Security, Communication, Teamwork, Customer Engagement, Risk Management
• Type: Full time
• Salary: $16.50 - $19.60 USD

Sayreville

• Skills: customer service, communication skills, problem-solving, empathy, multi-task, team collaboration, product knowledge, customer satisfaction, performance metrics, flexibility
• Experience: Previous customer service experience preferred

New York City

• Skills: Customer Care, Timekeeping, Payroll, HR Operations, CityTime, Intranet Quorum, Problem Solving, Communication, Documentation, Collaboration

New York City

• Skills: customer service, 401(k), Plan Sponsors, compliance, financial services, problem-solving, communication, CRM systems, collaboration, financial acumen
• Experience: 2-5 years in the 401(k) industry
• Type: Full-time
• Salary: $65,000 - $75,000

Union City

• Skills: customer service, communication skills, problem-solving, empathetic, order processing, customer inquiries, team collaboration, product knowledge, complaint resolution, multitasking
• Experience: Previous customer service experience preferred
• Type: Full-time

Oceanside

• Skills: customer service, friendly, positive attitude, reliable, flexible schedule, hard working, communication skills, team player, upbeat, customer experience
• Type: Full-time, Part-time
• Salary: $15.00 to $18.00 /hour

Rahway

• Skills: customer service, inquiries, resolve issues, team player, CRM software, communication skills, active listening, multitasking, problem-solving, customer satisfaction
• Experience: Previous customer service experience preferred

Brooklyn

• Skills: customer service, order taking, communication, team environment, flexible hours, management development, in-store duties, sales, delivery, working under stress
• Experience: None specified, but communication skills and ability to work in a team environment are required.
• Type: Part-time
• Salary: $16.00 per hour

Teaneck

• Skills: Client Relationship Management, Banking & Financial Services, P&L Management, Client Satisfaction, Stakeholder Engagement, Problem Solving, Business Development, Project Management, Communication Skills, Team Leadership
• Experience: Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical.
• Type: Full-time

New York City

• Skills: client services, medical records, veterinary receptionist, scheduling, financial transactions, confidentiality, customer service, problem-solving, multidisciplinary team, communication
• Experience: Previous veterinary receptionist experience is a must
• Type: Full-time
• Salary: $19 - $24 USD

New York City

• Skills: Title Officer, title searches, commercial title, residential title, advisory capacity, title examination, legal description, documentation, customer service, problem-solving
• Experience: 5-7 years of Title Officer experience working NY files
• Type: Full Time
• Salary: $72,125.00 - $96,125.00 Annually

New York City

• Skills: customer relations, account manager, library science, customer retention, online training, data analysis, sales, marketing, law libraries, communication skills
• Experience: 1-5 years of experience relevant to library science and/or customer relations required
• Type: Full-time
• Salary: $60,000 - $75,000

Newark

• Skills: customer support, client issues, technical support, customer service, communication, problem solving, team environment, marketing events, relationship management, escalation
• Experience: junior
• Type: Full-time

New York City

• Skills: customer service, problem-solving, communication skills, CRM system, technical issues, customer satisfaction, team coordination, training, leadership, fast-paced environment
• Experience: 1-4 years
• Type: Full-time
• Salary: $50,000 - $60,000 USD

New York City

• Skills: Client Support, technical support, problem solving, client experience, communication skills, support materials, phone support, metrics reporting, training, ad hoc projects
• Experience: 3+ years of Client Support experience within financial services
• Type: Full-time
• Salary: $61,000 - $80,000 plus bonus

Jersey City

• Skills: fraud, customer service, online gaming, Daily Fantasy Sports, sports betting, risk support, identity verification, suspicious activity, chargebacks, analytical problem-solving
• Experience: Minimum 1 year of fraud experience in Daily Fantasy Sports or related online gaming, sports betting/e-commerce fields
• Type: Full-time
• Salary: $20.19-$25 USD

New York City

• Skills: Client Services, CSEs, Client support, ITIL, Cloud technologies, ConnectWise, PowerBi, Training, Operations management, Conflict resolution
• Experience: Substantial experience from a technical background
• Type: Permanent
• Salary: $110,000 - $130,000 a year

Brooklyn

• Skills: Customer service, Veterinary, Communication, Financial transactions, Problem-solving, Conflict resolution, Training, Compassion, Scheduling, Technical skills
• Experience: Previous customer service experience required, preferably in a veterinary environment.
• Type: Full-time
• Salary: $21 - $27 USD

New York City

• Skills: Participant Service Manager, relationship management, business development, defined contribution plan, client satisfaction, financial services, B2B client relationships, retirement plan products, communications skills, collaborative work
• Experience: 5-8 years
• Type: Full-time
• Salary: $125,000 - $195,000 OTE

New York City

• Skills: Customer Experience, CX, coaching, developing, team management, customer interaction, cross-functional, operations, product improvement, customer support
• Type: Full-time

New York City

• Skills: loan processing, mortgage, customer experience, pipeline management, pre-underwriting, documentation, collaboration, service level objectives, process improvements, customer centricity
• Experience: 2+ years experience of mortgage loan processing specifically purchase transactions
• Type: Full-time
• Salary: $65,000 - $75,000 USD

Paramus

• Skills: relationship management, customer experience, group benefits, client relationships, internal stakeholders, communication, service delivery, financial products, training, service needs
• Experience: 3 – 5+ Years experience in relationship management
• Type: Hybrid/Flexible

Newark

• Skills: insurance, sales, call center, public service, communication, technology, CRM, member experience, benefits, financial future
• Experience: 2+ years of Call Center or Insurance Sales Experience
• Type: Full-time
• Salary: $50,000-$60,000 in the first year for average producing reps. Top established team members are earning over $100,000 annually.

Brooklyn

• Skills: customer service, financial solutions, sales experience, relationship building, banking transactions, problem-solving, financial goals, community involvement, tech-savvy, communication skills
• Experience: 2 years of sales and customer service experience
• Type: Full Time
• Salary: $24.50+/hour

New York City

• Skills: Consumer complaints, Mediation, Negotiation, Consumer protection, Documentation, Database maintenance, Data entry, Follow-up, Training materials, Intake process
• Type: Full-time

New York City

• Skills: collections, billing, customer service, communication, problem-solving, attention to detail, multitasking, organization, payments, reconciliation
• Experience: 2+ years collections experience
• Type: Full-time
• Salary: $55,000-$60,000

Jersey City

• Skills: annuities, client support, insurance operations, communication skills, technology-driven, fast-paced environment, relationship management, service support, insurance agency, financial advisors
• Experience: 3+ years of relevant work experience in operations, client services, or relationship management
• Type: Full-time
• Salary: $86,200 - $113,100 plus bonus

Jersey City

• Skills: customer support, small businesses, banking, fintech, communication skills, problem solving, technology, scheduling adjustments, performance expectations, customer experience
• Experience: 1-2 years of Customer Support experience
• Type: Full-time
• Salary: $23/hour

New York City

• Skills: customer support, troubleshoot, Salesforce, communication, teamwork, financial markets, CRM, problem-solving, customer experience, prioritization
• Experience: 1+ years of experience in a customer service role
• Type: Full-time
• Salary: $60,000

New York City

• Skills: payroll, support, customer service, communication, problem-solving, account management, tax, ticketing systems, collaboration, compliance
• Experience: 4+ years in client or partner-facing role, 2+ years of experience in payroll
• Type: Full-time
• Salary: The expected range in San Francisco, NYC, LA, and Seattle is between $75,000 and $82,500. The expected range for all other locations is between $63,750 and $70,125.

New York City

• Skills: customer service, community inquiries, adjudication process, case processing, complaint resolution, public assistance, communication, remote work, hybrid office, summons assistance
• Type: Full-time

New York City

• Skills: customer service, home care, client services, scheduling, caseload management, relationships, team communication, fiscal management, supervision, clinical support
• Experience: Prior medical office or home care experience preferred, Prior supervisory experience a plus
• Type: Full-time

Cranford

• Skills: customer service, scheduling, CRM software, Microsoft Office, communication, post-sale, residential home improvement, multi-tasking, problem-solving, data entry
• Experience: 2-3 years of customer service experience
• Type: Full-time
• Salary: $23-$27/hour

Staten Island

• Skills: Care Coordinator, customer service, communication skills, multi-tasking, attention to detail, hospitality, team-oriented, patient care, appointment control, empathy
• Experience: Previous customer service experience.
• Type: Full-time
• Salary: $18 - $18 an hour

New York City

• Skills: Customer Service, Housing Programs, Compliance, 421-a, J-51, Tax Incentives, Support, Applications, Documentation, Community Benefits

Queens

• Skills: civil service, administration, examinations, customer service, community engagement, organization, payment processing, file management, scheduling, support
• Type: Full-time

East Orange

• Skills: customer service, financial solutions, communication skills, sales, relationship building, banking transactions, digital technology, financial goals, credit card, problem solving
• Experience: 2 years of sales and customer service experience
• Type: Full Time
• Salary: $24.50+/hour

New York City

• Skills: customer service, KPIs, organization skills, time management, communication, initiative, Zendesk, SprinklrAI, team player, attention to detail
• Experience: A minimum of 1 year of experience in a similar position
• Type: Full-time
• Salary: $24.04 per hour with a yearly bonus of $3000

New York City

• Skills: customer retention, churn, PEO, payroll services, customer satisfaction, collaboration, data-driven, customer-centric, communication, support
• Experience: 6 years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS environment or B2B contact center; 1 year of experience working in PEO, payroll, or HR industries.
• Type: Full-time
• Salary: $35.00 to $38.50 per hour

New York City

• Skills: software support, troubleshoot, customer service, technical issues, escalate, communication, fast-paced, startup environment, client questions, collaborative
• Type: Full-time
• Salary: $55,000 - $60,000 annually

Paramus

• Skills: sales, CRM, clienteling, luxury fashion, retail, customer experience, performance, multitasking, communication, industry
• Type: Full-time
• Salary: $80,000-$95,000 Variable up to $28,000

New York City

• Skills: Warranty claims, Customer service, Issue resolution, Communication, Claims reporting, Service records, Dispatch scheduling, Product information, Escalation management, Software systems
• Experience: 3-5 years of related experience, with a minimum of 2-3 years customer service experience