97 Customer Onboarding And Success jobs in New York City.

Hiring now: Associate Dir Of Client S @ Webmd, Technical Customer Exp Mg @ Cisco, Principal Client Success @ Adp, Analystassociate Client S @ Blackrock, Prod Analyst @ Rain, Client Solutions Exec @ Setpoint, Implementation Consultant @ Adverity, Customer Exp Architect @ Nutanix, Private Wealth Management @ Citizens, Implementation Spec @ Journey.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (31) customer success (24) SaaS (20) onboarding (18) Onboarding (16) project management (15) communication skills (15) B2B SaaS (11) customer engagement (11) account management (10)

đź“Ť Locations

New York City (92) Newark (2) Parsippany (2) Princeton (1)
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Webmd

Associate Director of Client Success Newark
Skills & Focus: Client Success, Account Management, Customer Relationship Management, Leadership, Client Retention, Growth Strategies, Onboarding, Team Development, Data-driven, CRM
About the Company: WebMD Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access c…
Experience: 7+ years of experience in client success, account management, or customer relationship management, with at least 2+ years in a leadership role.
Benefits: WebMD is an Equal Opportunity/Affirmative Action employer.

Cisco

Technical Customer Experience Manager Newark
Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Financial Management, Renewal Risk, Executive Relationships, Technical Partnerships, Adoption Strategies, Onboarding, Workshops
About the Company: Cisco is a global leader in technology that powers the internet and provides solutions for security, collaboration, and infrastructure transformation.
Experience: 8 years of related experience
Salary: 134900 - 220600 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan, paid holidays, vacation time, sick time, and additional paid time to…

Adp

Principal Client Success Executive Parsippany
Skills & Focus: Client Success, HCM, relationship management, client satisfaction, contract negotiations, analytics, global clients, consulting, product adoption, project management
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 8 years of managing and consulting with large, matrixed, and global clients.
Benefits: Best-in-class benefits start on Day 1, ongoing training, development opportunities, company-paid time off for volunteer…
Principal Client Success Executive Parsippany
Skills & Focus: client success, relationship management, HCM solutions, contract negotiations, account management, customer risk, executive presence, data insights, business acumen, client satisfaction
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management. At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management.
Benefits: Best-in-class benefits start on Day 1 including ongoing training, development, and mentorship opportunities, company-pa…

Blackrock

Analyst/Associate Client Services Princeton
Skills & Focus: client onboarding, investor servicing, product lifecycle, capital activity, risk management, data integrity, regulatory reporting, financial services, operational processes, automation
About the Company: BlackRock is the world's largest asset manager, managing over USD $10 trillion of assets. The company aims to empower its employees and provide a positive work…
Experience: 3-5 years of experience for Associate role; 1-3 years of experience for Analyst role.
Salary: USD$85,500.00 - USD$105,000.00
Type: Full-time
Benefits: Comprehensive healthcare, retirement benefits, leave benefits, Flexible Time Off (FTO), tuition reimbursement.

Rain

Product Analyst New York City
Skills & Focus: Product Analyst, onboarding, product performance, data-driven insights, cross-functional teams, analytical skills, customer needs, product analytics tools, SQL, customer onboarding best practices
About the Company: Rain is empowering the next generation of money and financial products globally. We’re a lean and mighty team of passionate builders and veteran founders build…
Experience: 0-2 years in a product analyst or similar role, preferably at a B2B company
Salary: $60,000 - $100,000
Type: Full-time
Benefits: Unlimited vacation, Flexible working arrangements, Flexible benefits, Equity plan, Team summits

Setpoint

Client Solutions Executive New York City
Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Adverity

Implementation Consultant New York City
Skills & Focus: Implementation Consultant, onboarding projects, customer success, SaaS, Rest APIs, problem-solving mindset, customer orientation, flexible working hours, training sessions, communication skills
About the Company: Adverity provides a platform that helps businesses manage and analyze their marketing data.
Experience: 4+ years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
Salary: USD 105,000-115,000 per year
Type: Full-time
Benefits: Flexible working hours, internal shares program, 401k matching, 20 days PTO, ergonomic workspace, budget for job releva…
Implementation Consultant New York City
Skills & Focus: Implementation Consultant, onboarding projects, customer success, SaaS, Rest APIs, problem-solving mindset, customer orientation, flexible working hours, training sessions, communication skills
About the Company: Adverity provides a platform that helps businesses manage and analyze their marketing data.
Experience: 4+ years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
Salary: USD 105,000-115,000 per year
Type: Full-time
Benefits: Flexible working hours, internal shares program, 401k matching, 20 days PTO, ergonomic workspace, budget for job releva…

Nutanix

Customer Experience Architect New York City
Skills & Focus: customer experience, technical expertise, relationship management, data center technology, hybrid multicloud, adoption, customer satisfaction, technical onboarding, customer success plans, strategic customers
About the Company: Nutanix is a leader in enterprise cloud computing, delivering hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Full-time
Benefits: Full range of medical, financial, and/or other benefits, including 401(k), paid time off, and discretionary awards.

Citizens

Private Wealth Management, Transition Operations Specialist New York City
Skills & Focus: Private Wealth Management, Transitions Operations, onboarding, client service, financial industry, team collaboration, account opening, data management, problem solving, communication
About the Company: Citizens Private Bank continues to accelerate its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth mark…
Experience: Minimum 3+ years of Financial Industry experience, preferably in Wealth Management/Brokerage Ops
Salary: $33.65 - $46.15 per hour, potential total compensation up to 100k
Type: Full Time
Benefits: Comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrang…

Journey

Implementation Specialist New York City
Skills & Focus: implementation, onboarding, operations, B2B SaaS, healthcare, cross-functional, client-facing, documentation, customer success, project management
About the Company: Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives.
Experience: 4+ years in implementation, onboarding, or operations
Salary: $80,000 - $90,000 plus bonus and equity
Type: Full-time
Benefits: Culture Focused, Remote First, Stock Options, Medical, Dental & Vision Insurance, Unlimited PTO, Parental Leave, Wisdom…

Macmillan Learning

Manager, Customer Success (Higher Ed) New York City
Skills & Focus: customer satisfaction, team leadership, customer retention, upsell, cross-sell, process optimization, relationship management, data analysis, customer success, strategic planning
About the Company: Macmillan Learning is committed to driving innovation that transforms education.

Addepar

Solutions Consultant New York City
Skills & Focus: implementation projects, client onboarding, financial services, enterprise software, communication, organizational skills, time-management, programming, problem-solving, project management
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of …
Experience: 2+ years of professional experience
Salary: $74,000 - $116,000
Type: Full-time
Benefits: base salary + bonus + equity + benefits

Rilla

Customer Success Manager New York City
Skills & Focus: customer success, account growth, onboarding, data analysis, financial metrics, relationship building, product analytics, enterprise customers, communication skills, project management
About the Company: Rilla is the leading conversation intelligence software for outside sales, catering to industries like solar, roofing, and real estate.
Experience: Experience in world-class customer success management, account management, project management, or operations.
Salary: $90K – $110K
Type: Full time
Benefits: Equity, commission up to $250K, additional benefits.

Permitflow

Customer Success Manager New York City
Skills & Focus: customer success, B2B software, relationship management, data-driven, construction industry, innovation, stakeholder engagement, rollout management, process improvement, team collaboration
About the Company: PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to…
Experience: 2-3 years of experience within the early stage tech startup space
Salary: $80K – $120K
Type: Full time
Benefits: Equity packages, 100% paid health, dental & vision coverage, company issued laptop, home office & equipment stipend, lu…

Abridge

Partner Success Manager, Commercial Accounts New York City
Skills & Focus: customer success, healthcare, CRM software, product training, stakeholder engagement, expansion opportunities, technical solutions, communication skills, relationship management, project management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 3+ years of experience working in or with enterprise businesses, preferably health systems.
Salary: $110K – $140K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Alphasense

Implementation Consultant New York City
Skills & Focus: implementation, project management, customer success, cross-functional teams, training programs, risk management, key performance indicators, data-driven, enterprise account management, client experience
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: At least 4+ years
Salary: $100,000—$120,000 USD
Type: Full-time
Benefits: You may also be offered equity, and a generous benefits program.

Onesignal

Customer Success Role New York City
Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.
Customer Success Role New York City
Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.
Customer Success Role New York City
Skills & Focus: customer engagement, B2B SaaS, account management, customer onboarding, salesforce, communication skills, collaborative, user journey, customer success, team-oriented
About the Company: OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messa…
Experience: 3+ years in an account management (customer success) role; ideally with a B2B SaaS product
Salary: $95,000 - $110,000 (OTE $125,000 - $140,000)
Type: Full-time
Benefits: Competitive equity program and comprehensive benefits.

Foursquare

Customer Success Manager New York City
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Setpoint

Capital Solutions Manager New York City
Skills & Focus: fintech, debt capital markets, clients, analytical skills, problem-solving, Excel, onboarding, operational processes, legal agreements, customer communication
About the Company: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it …
Experience: 4-7 years of FP&A, asset backed lending or debt capital market experience
Salary: $95,000 - $150,000
Type: Full-time
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Narmi

General Management Team Member New York City
Skills & Focus: customer journey, financial institutions, account opening, digital banking, customer satisfaction, relationships, go-live processes, implementations, product-obsessed, customer success
About the Company: Narmi exists to enable community financial institutions (FIs) to win against Mega Banks and FinTechs. By providing one unified platform where FIs can manage th…

Nitra

Customer Success Manager New York City
Skills & Focus: Customer Success, Account Management, Fintech, Healthcare, Credit, Financial Services, Machine Learning, Customer Engagement, Growth, Channel Partners
About the Company: Nitra is changing how providers in the healthcare sector access credit and financial services – addressing an imminent need for modern financial solutions that…
Experience: Expert in account management

Datadog

Staff Software Engineer - Onboarding New York City
Skills & Focus: onboarding, integration, product adoption, scalable systems, technical leadership, user experience, collaboration, mentoring, cloud monitoring, software engineering
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 10+ years of engineering experience
Salary: $234,000 — $300,000 USD
Type: Full-time
Benefits: Comprehensive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan,…

Abridge

Senior Implementation Manager, Strategic Accounts New York City
Skills & Focus: implementation, project management, healthcare technology, customer communication, B2B, software deployment, collaboration, process improvement, stakeholder management, AI-generated summaries
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.
Salary: $135K – $160K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Anchorage Digital

Member of Custody, Growth and Strategy New York City
Skills & Focus: crypto, strategic, client pilot programs, onboarding readiness, RFP strategy, campaign execution, collaboration, Product, Sales, Compliance
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Sigma Computing

Onboarding Engineer New York City
Skills & Focus: customer onboarding, business intelligence, data analytics, cloud data warehouse, SQL proficiency, best practices, data modeling, performance optimization, customer relationship, SaaS
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 7+ years in data warehousing / data analytics / business intelligence
Salary: $125,000 - $150,000
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Fiserv, Inc.

Onboarding Manager New York City
Skills & Focus: Onboarding, Customer Success, SaaS, Website Management, CRM, Training, Multi-tasking, Problem-solving, Communication, Hospitality
About the Company: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.
Experience: 2+ years experience working within a SaaS company in sales, onboarding/implementation, customer success, or support
Salary: $55,600.00 - $93,700.00
Type: Full-time
Benefits: Medical, Vision and Dental Benefits, 401k, Employee Stock Purchase Plans, and Paid Time Away

Blackrock

VP Relationship Manager - Aladdin Wealth Technology New York City
Skills & Focus: relationship management, wealth management, financial markets, Aladdin Wealth, client engagement, project management, financial analytics, communication skills, business objectives, onboarding
About the Company: As a global investment manager and fiduciary to our clients, BlackRock's mission is to help more and more people experience financial well-being.
Experience: 5+ years of previous work experience in Wealth Management, Financial Markets, Technology or related industries
Salary: USD$147,500.00 - USD$195,000.00
Type: Full-time
Benefits: A wide range of benefits including healthcare, retirement plan, tuition reimbursement, and Flexible Time Off (FTO).

Vimeo

Customer Success Manager II New York City
Skills & Focus: customer experience, video workflows, SaaS, business objectives, adoption, performance reports, KPI, customer insights, NPS scores, presentation skills
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 3+ years of customer success experience
Salary: $83,000 - $115,250
Type: Full-time
Benefits: paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), f…

Checkout.Com

Associate, Deal Analyst New York City
Skills & Focus: Sales, Onboarding, Deal Management, Contractual agreements, Problem solving, Customer Onboarding, Process Improvement, Documentation, Collaboration, Risk parameters

Nectar Social

Deployment Strategist / Customer Success Lead New York City
Skills & Focus: customer implementation, success plans, customer onboarding, customer engagement, customer success metrics, strategic thinking, communication, execution excellence, AI/Machine Learning, social commerce
About the Company: Nectar Social is building the most advanced AI social commerce experience for businesses, winning over leading brands and retailers by providing intelligent co…
Experience: 4+ years of experience in customer-facing strategic roles
Salary: $75K – $125K
Type: Full time

Sotheby's

Buyer Experience Manager New York City
Skills & Focus: Buyer Experience, Post Sale Coordinators, Performance management, Onboarding, Client service, Communication skills, Team management, Attention to detail, Multi-tasking, Client facing
About the Company: Sotheby’s is the world’s premier destination for art and luxury, established in 1744. It promotes access to and ownership of exceptional art and luxury objects…
Experience: At least 3-5 years of related work experience
Salary: $60,000-$70,000
Benefits: Successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package.

Impact.Com

Customer Success Manager New York City
Skills & Focus: Customer Success, Product Expert, Marketing Campaigns, Client Support, Digital Marketing, B2B Experience, Product Adoption, Client Retention, Relationship Building, Technical Expertise
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 3+ years of customer success/relationship experience, preferably B2B
Salary: $80,000 - $95,000 per year, plus an additional 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award.
Benefits: Medical, Dental, and Vision insurance; Unlimited responsible PTO; Flexible work hours; Continued access to Affiliate & …

Similarweb

Customer Success Manager, Strategic New York City
Skills & Focus: Customer Success, Client Success, data adoption, strategic initiatives, business goals, KPI, training sessions, industry expertise, digital marketing, Fortune 500
About the Company: Similarweb is revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Their unique data and sol…
Experience: 7+ years of relevant experience
Salary: $84,160 - $134,800 annually + benefits + potential equity
Type: Full-time
Benefits: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan, paid sick leave, paren…

Spade

Customer Success Manager New York City
Skills & Focus: customer success, implementation, account management, B2B, fintech, technical product, project management, client facing, API, data
About the Company: Spade is building the next generation of fintech infrastructure by providing real-time merchant intelligence for the card ecosystem. We leverage a proprietary,…
Experience: 3+ years in customer success, implementation, and/or account management; 5+ years in client facing roles ideally in fintech, management consulting, or investment banking
Salary: $130,000 - $170,000 (OTE $160,000 - $220,000)
Type: Full-time
Benefits: Competitive compensation and equity package, full medical, dental, and vision benefits for US-based employees, life & s…

Onetrust

Senior Customer Success Manager New York City
Skills & Focus: Customer Success, Customer Engagement, SaaS Solutions, Stakeholder Management, Risk Management, Revenue Retention, Communication Skills, Technical Aptitude, Account Management, Business Value
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role
Salary: $88,875 – $133,312.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

David Energy

Senior Customer Success Manager New York City
Skills & Focus: customer success, B2B SaaS, communication skills, customer relationships, customer feedback, energy industry, onboarding process, billing issues, trust, collaboration
About the Company: David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage…
Experience: 6+ years experience in customer success, ideally in B2B SaaS
Salary: $95,000 – $140,000 plus equity
Type: Full time
Benefits: Group medical and dental insurance, Flexible vacation/PTO policy, 401k, Hybrid office culture, with team members remote…

Method

Customer Success Manager New York City
Skills & Focus: Customer Success, API, Fintech, Client-facing, Project Management, Technical Integration, Business Strategy, Feedback, Emerging Technologies, Start-up Environment
About the Company: Method’s APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consumer finance one step clos…
Experience: 4-8 years in a client-facing role, ideally in technology, investment banking, or consulting
Salary: $150,000 - $200,000
Type: Full-time

Pinwheel

Customer Success Manager New York City
Skills & Focus: Customer Success, Account Manager, API, Onboarding, Technical Guidance, Expansion Opportunities, Performance Analysis, Upselling, Relationship Management, Technical Problem Solving
About the Company: Pinwheel helps banks win primacy by making switching direct deposits easy. Through exclusive partnerships with payroll providers, Pinwheel can authenticate con…
Experience: 5-7 years experience in Customer Success or Account Manager role
Salary: $112,000 - $128,000 base with on track total earnings (OTE) of $140,000 - $160,000
Type: Full-time
Benefits: Excellent compensation & equity packages, Full medical, dental, and vision benefits, Life & short-term disability insur…

On The Stage

Account Manager New York City
Skills & Focus: customer engagement, Onboard new customers, upsell, Quarterly Business Reviews, advocate for customer needs, Performing Arts marketing, identify case studies, industry expert, researching trends, training resources
About the Company: A nimble, fast paced startup focused on improving customer experience in the Performing Arts industry.
Type: Full-time
Account Manager New York City
Skills & Focus: customer engagement, Onboard new customers, upsell, Quarterly Business Reviews, advocate for customer needs, Performing Arts marketing, identify case studies, industry expert, researching trends, training resources
About the Company: A nimble, fast paced startup focused on improving customer experience in the Performing Arts industry.
Type: Full-time
Account Manager New York City
Skills & Focus: customer engagement, Onboard new customers, upsell, Quarterly Business Reviews, advocate for customer needs, Performing Arts marketing, identify case studies, industry expert, researching trends, training resources
About the Company: A nimble, fast paced startup focused on improving customer experience in the Performing Arts industry.
Type: Full-time

Eliseai

Director of Customer Success New York City
Skills & Focus: customer success, B2B SaaS, onboarding, retention, account plans, C-suite, coaching, collaborate, upsell, churn risk
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 3+ years experience managing a customer success team
Salary: $150,000 - $185,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Salesforce

Slack Customer Success Manager New York City
Skills & Focus: Customer Success, SaaS, account management, business value, customer engagement, customer satisfaction, cross-functional partnership, adoption techniques, workshops, executive reviews
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every ind…
Experience: Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred.
Salary: $133,400 - $199,700
Type: Full time
Benefits: World-class enablement, on-demand training, mentorship program, volunteer opportunities, health benefits, financial ben…

Impact.Com

Customer Success Director (CSD) New York City
Skills & Focus: Customer Success, Account Management, Enterprise clients, Technical aptitude, Digital marketing ecosystem, SaaS, Marketing campaigns, Relationship building, Upsell opportunities, Time management
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 5-7+ years of Account Management or Customer Success experience, preferably B2B with Enterprise accounts.
Salary: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan
Type: Full-time
Benefits: Medical, Dental and Vision insurance; Unlimited responsible PTO; Flexible work hours; Parental Leave; Technology Stipen…

Air

Enterprise Customer Success Manager New York City
Skills & Focus: Customer Success, Account Management, B2B SaaS, Product Adoption, Revenue Growth, Retention, Customer Advocacy, Data-Driven, Relationship Management, Cross-Functional Collaboration
About the Company: Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every d…
Experience: 2-5 years in Customer Success, Account Management, Consulting, Sales, or a related role, ideally within a B2B SaaS environment.
Salary: USD $110,000 to $180,000 (if based in NYC); CAD $120,000 to $190,000 (if based in Toronto)
Type: Full-time
Benefits: Medical, dental, and vision insurance; generous work-from-home stipend; professional development reimbursement; unlimit…
Enterprise Customer Success Manager New York City
Skills & Focus: Customer Success, Account Management, B2B SaaS, Product Adoption, Revenue Growth, Retention, Customer Advocacy, Data-Driven, Relationship Management, Cross-Functional Collaboration
About the Company: Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every d…
Experience: 2-5 years in Customer Success, Account Management, Consulting, Sales, or a related role, ideally within a B2B SaaS environment.
Salary: USD $110,000 to $180,000 (if based in NYC); CAD $120,000 to $190,000 (if based in Toronto)
Type: Full-time
Benefits: Medical, dental, and vision insurance; generous work-from-home stipend; professional development reimbursement; unlimit…

Salesforce

MuleSoft Customer Success Manager - Public Sector New York City
Skills & Focus: Customer Success, Stakeholder relationships, Problem-solving, Technical concepts, MuleSoft, Government processes, Compliance, Onboarding, Signature Success, Project leadership
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Compan…
Experience: Minimum of 8 years in Customer Success, consulting, or technology-related fields
Salary: $133,400 - $199,700
Type: Full time
Benefits: Health benefits, financial benefits and perks, time off and leave policies, parental benefits, perks and discounts

Olo

Implementation Lead New York City
Skills & Focus: Implementation, Customer Experience, Restaurant Software Integrations, Customer Data Platform, Marketing Solutions, Subject Matter Expertise, Deployment Cycle, Communication Skills, Organizational Skills, Guest Automation Tools
About the Company: Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable gu…

Bitgo

Senior Customer Success Manager New York City
Skills & Focus: customer success, account management, stakeholders, financial services, cryptocurrency, data analysis, expansion opportunities, onboarding, renewals, project management
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 4+ years
Salary: $140,000 - $170,000 USD base salary
Type: Full-time
Benefits: Competitive base salary, bonus and stock options; 100% company paid health insurance for employee, partner and dependen…

Arch

Client Implementation Specialist New York City
Skills & Focus: Account Onboarding, Data Collection, Quality Process, Client Communication, Project Management, Training, Wealth Management, Investment, CRM, Problem Solving
About the Company: Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience…
Experience: 2+ years of experience in project management or managing high net worth clients
Salary: $85K – $110K
Type: Full time
Benefits: Lunch is on Us, Strong Team, high impact work, team community and camaraderie

Nutanix

Customer Experience Architect New York City
Skills & Focus: Customer Experience, Technical Background, Hybrid Multicloud, Customer Satisfaction, Customer Success Plans, Technical Onboarding, Technical Credibility, Customer Management, Business Goals, Relationship Management
About the Company: Nutanix is dedicated to driving adoption and ensuring customer satisfaction with our hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Remote
Benefits: Includes a sign-on bonus, restricted stock units, full range of medical, financial and other benefits including 401(k) …

Money20/20

Buyer Recruitment & Engagement Manager New York City
Skills & Focus: Buyer Recruitment, 1-to-1 Meeting Management, Attendee Experience, Data Management, Analysis, Program Performance, Stakeholder Engagement, Outreach Campaigns, Registration Goals, Fintech
About the Company: Money20/20 is the world's leading premium content, sales, and networking platform for the global money ecosystem. We provide in-depth analytics, inspirational …
Salary: 90,000 — 100,000 USD

Rho

Customer Architect (CPA) New York City
Skills & Focus: Implementation Specialist, onboarding experience, project manager, cross-functional partnerships, expense management, technical implementation, client requirements, implementation projects, training, cloud-based ERPs
About the Company: Rho is the banking platform with everything businesses need to manage cash, control spend, and automate finance busywork. Rho offers corporate cards, banking, …
Experience: 4+ years of experience in Accounting or Finance OR 4+ years of experience in project management or implementation, focusing on client advisement and managing multiple projects simultaneously.
Salary: $140,000 - $150,000
Type: Full-time
Benefits: Rho offers equity, healthcare benefits and paid time off.

Justworks

Senior Customer Onboarding Manager New York City
Skills & Focus: customer onboarding, customer success, communication, problem solving, service-first approach, collaboration, mentorship, organization, attention to detail, creative solutions
About the Company: At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with a…
Experience: Minimum of 3 years of professional experience in a customer facing role
Salary: $36.06 to $39.67 per hour

Anaplan

Customer Success Senior Manager New York City
Skills & Focus: Customer Success, SaaS, team management, strategic alignment, customer acquisition, go-to-market, financial analysis, collaboration, leadership, risk management
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: Minimum five years of experience working in SaaS as a high performing individual contributor with proven track record, or 1-2 years of prior management experience.
Salary: $171,000 — $232,000 USD
Type: Full-time
Benefits: Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and wo…

Sigma Computing

Scale Customer Success Manager New York City
Skills & Focus: Customer Success, SaaS, Analytics, Data Analysis, Customer Health, Engagement Strategies, Onboarding, Customer Experience, Project Management, Business Intelligence
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 3+ years of customer success experience in SaaS, preferably managing high-volume customer portfolios
Salary: $100,000 - $118,000 annually
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Nuorder By Lightspeed

Senior Client Success Manager New York City
Skills & Focus: Customer Success, Client Success, Account Management, SaaS, B2B, Product Adoption, Retention Strategies, Data-driven Insights, Engagement Strategies, Collaboration
About the Company: NuORDER by Lightspeed is building communities through commerce, providing a one-stop commerce platform that helps merchants innovate and enhance their customer…
Experience: 5 to 7 years
Salary: $100,000 to $118,000 USD
Type: Full-time
Benefits: Unlimited paid time off, flexible working policy, health insurance, health and wellness benefits, possibility for trans…

Foursquare

Customer Success Manager New York City
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Anchorage Digital

Member of Client Experience, CXM (Crypto Native) New York City
Skills & Focus: client experience, onboarding, account management, crypto, protocols, VCs, customer service, risk management, cross-team collaboration, operational needs
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Watershed

Enterprise Customer Success Manager New York City
Skills & Focus: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
About the Company: Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Experience: Relevant CSM experience, in a SaaS organization.
Salary: $130,500 - $172,000 USD
Benefits: Total rewards benefits package including equity, health/dental/vision insurance, 401(k), unlimited paid time off, paid …

Eliseai

Customer Success Manager New York City
Skills & Focus: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Intuit

Manager 3, Software Engineering (Onboarding Experience) New York City
Skills & Focus: software engineering, onboarding, customer experience, technical leader, cross-functional, innovation, automation, collaboration, mentorship, customer-driven
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 10+ years of hands-on software development; 5+ years of experience as an established technical leader of software engineering teams
Type: Hybrid
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Rain

Customer Experience Manager New York City
Skills & Focus: customer experience, support, collaboration, operational improvements, client journey, metrics driven, problem solving, communication skills, knowledge bases, FinTech
About the Company: Rain is empowering the next generation of money and financial products globally.
Experience: Minimum 3 years owning customer support or client experience processes
Salary: $75,000-$120,000
Type: Full-time
Benefits: Unlimited time off, Flexible working, Health and Wellness benefits, Team summits

Cookunity

Chef Onboarding Specialist New York City
Skills & Focus: onboarding, activation, creator support, food business, culinary, customer relations, process coordination, compliance, documentation management, communication skills
About the Company: CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that…
Experience: 1+ years of experience in onboarding or account activation for a culinary physical product business (preferred)
Salary: $90,000 - $90,000 USD
Type: Hybrid
Benefits: Health Insurance coverage, 401k Plan, Unlimited PTO, 5-year Sabbatical, Paid Family leave, Compassionate Leave, CookUni…

Keeper

Customer Success Manager New York City
Skills & Focus: onboarding, customer success, SaaS, technical implementation, customer education materials, expansion revenue, customer engagement, process improvement, accounting/finance, operational efficiencies
About the Company: Keeper is on a mission to change the way bookkeepers work by providing an all-in-one tool that allows them to manage their work, communicate with clients, and …
Experience: 2-3 years in a customer-facing role at an early-stage SaaS startup
Salary: Competitive pay and equity
Type: Full-time
Benefits: Unlimited PTO, Health, dental, and vision insurance

Ramp

Customer Activation Manager New York City
Skills & Focus: customer success, activation, implementations, B2B, project management, stakeholders, communication skills, product solutions, adaptability, financial services
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum 7-10+ years of experience in customer success, activation, implementations, or sales experience in a B2B organization
Salary: $128,000- $212,500 (for NYC or SF) or $115,000- $191,500 (for all other locations)
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage, 401k with employer match, Flexible PTO, Fertility HRA, WFH stipend, W…

Calm

Sales Enablement Specialist New York City
Skills & Focus: sales enablement, training, sales productivity, communication, collaboration, curriculum design, project management, mental health, analytics, onboarding
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 5+ years of experience in communications, learning and development, training, sales training, curriculum design or project management
Salary: $95,000-$145,000
Type: Remote
Benefits: equity + comprehensive benefits + 401k + flexible time off

Smartly

Customer Success Enablement Internship New York City
Skills & Focus: customer success, enablement, training materials, content creation, project management, industry trends, collaboration, feedback, metrics tracking, proactive
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: No prior experience required
Salary: $20 per hour
Type: Internship

The Orchard

Manager, Solutions New York City
Skills & Focus: client management, onboarding, problem solving, metadata compliance, operational functions, solution-based responses, multilingual, CRM experience, attention to detail, proactive
About the Company: The Orchard is a leading music distribution company operating in 45 markets worldwide – distributing music from independent artists, including Ozuna, Skepta, J…
Benefits: An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401…

Unit

Customer Success Manager New York City
Skills & Focus: Customer Success, account management, client relationships, embedded finance, strategic consulting, Fintech, project ownership, performance metrics, cross-functional, KPI tracking
About the Company: Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~1…
Experience: Experience in a customer success, account management, or management consulting role; ideally in the Fintech industry
Salary: $120,000 - $140,000 per year
Type: Full-time
Benefits: Generous benefits; equity and/or variable compensation may be available

Mparticle By Rokt

Strategic Customer Success Manager New York City
Skills & Focus: Customer Success, Global Customer Portfolio, Enterprise Level Solution, Data-Driven Marketing, SaaS Solutions, Collaboration, Account Plans, Client Retention, Customer Experience, Presentation Skills
About the Company: mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights …
Experience: Minimum of 8 years customer-facing experience and minimum of 3 years supporting a global customer portfolio
Salary: $234,000 - $358,000
Type: Full-time
Benefits: Equity grants, access to coaching, courses, and training programs, catered lunches, healthy snacks, gym memberships, ge…
Strategic Customer Success Manager New York City
Skills & Focus: Customer Success, Global Customer Portfolio, Enterprise Level Solution, Data-Driven Marketing, SaaS Solutions, Collaboration, Account Plans, Client Retention, Customer Experience, Presentation Skills
About the Company: mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights …
Experience: Minimum of 8 years customer-facing experience and minimum of 3 years supporting a global customer portfolio
Salary: $234,000 - $358,000
Type: Full-time
Benefits: Equity grants, access to coaching, courses, and training programs, catered lunches, healthy snacks, gym memberships, ge…

Foursquare

Customer Success Manager New York City
Skills & Focus: Customer Success, Campaign Management, Technical Support, Ad Tech, Client Engagement, Onboarding, Campaign Execution, Cross-sell, Upsell, Customer Satisfaction
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Benefits: Flexible PTO, comprehensive health insurance, 401(k) with company match, necessary hardware for work, family planning a…

Creatoriq

Implementation Manager, Mid-Market New York City
Skills & Focus: Implementation, Project Management, Customer Success, SaaS, Social Media, Influencer Marketing, Client Onboarding, Technical Aptitude, Communication Skills, Problem Solving
About the Company: CreatorIQ is the most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises. Our Intelligence Cloud fac…
Experience: 2+ years of experience in enterprise software, digital, or social account management or implementation
Type: Full time

Super Soccer Stars

Onboarding Specialist New York City
Skills & Focus: onboarding programs, orientation sessions, training, company policies, employee engagement, communication skills, collaborative work, employee development, feedback collection, dynamic work environment
About the Company: Join the Super Soccer Stars team as an Onboarding Specialist, where you will be instrumental in ensuring that new employees have a positive and seamless introd…
Experience: Experience in onboarding, training, or human resources is preferred
Onboarding Specialist New York City
Skills & Focus: onboarding programs, orientation sessions, training, company policies, employee engagement, communication skills, collaborative work, employee development, feedback collection, dynamic work environment
About the Company: Join the Super Soccer Stars team as an Onboarding Specialist, where you will be instrumental in ensuring that new employees have a positive and seamless introd…
Experience: Experience in onboarding, training, or human resources is preferred

Anaplan

Customer Success Director New York City
Skills & Focus: Customer Success, SaaS, Leadership, Business Acumen, Financial Analysis, Risk Management, Collaboration, Problem Solving, Strategic Thinking, Operational Excellence
About the Company: Anaplan is a team of innovators focused on optimizing business decision-making through a leading scenario planning and analysis platform, helping customers lik…
Experience: Minimum five years of experience working in SaaS with 3-5 years of prior management experience.
Salary: $171,000 — $232,000 USD
Type: Full-time
Benefits: Equitable benefits, diversity and inclusion commitment, reasonable accommodation for individuals with disabilities.

Amperity

Lead Customer Success Manager (CSM) New York City
Skills & Focus: customer success, customer adoption, data infrastructure, analytics, business reviews, cross-functional collaboration, relationship building, strategic mindset, presentation skills, consultative roles
About the Company: At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented tec…
Experience: 12+ years in an enterprise customer success, consulting, or digital transformation role
Salary: $144,000 - $200,000
Type: Hybrid
Benefits: 100% employee healthcare coverage, transportation subsidies, self-managed PTO, and flexible work environment.

Honeybook

Head of Member (Customer) Care New York City
Skills & Focus: customer care, customer satisfaction, customer retention, SaaS, customer success strategies, data analytics, cross-functional teams, leadership development, high-performing teams, customer engagement best practices
About the Company: HoneyBook is the leading client relationship platform for independent businesses, providing tools for managing client interactions and simplifying workflow.
Experience: At least 10 years leading and scaling customer facing organizations, preferably in SaaS or fintech environments.
Salary: $240-$250k/yr
Type: Full-time
Benefits: Wellness programs, exceptional family leave policies, competitive salary, meaningful equity grants.

Abridge

Partner Success Director, Key Accounts New York City
Skills & Focus: Customer Success, Healthcare, Enterprise, Clinician, Product Training, Customer Expansion, Stakeholders, Problem-Solving, CRM Software, Project Management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years of experience working in or with enterprise health systems
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Eliseai

Strategic Customer Success Manager New York City
Skills & Focus: customer success, SaaS, B2B, product expert, customer satisfaction, user workflows, integration, client onboarding, technical environment, data analysis
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 4-5 years of technical B2B client-facing experience with a SaaS product
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Ogury

Customer Success Manager New York City
Skills & Focus: Customer Success, Client Satisfaction, Campaign Success, Problem Solving, Digital Media, Programmatic Advertising, Agency Partnerships, Data-Driven Insights, Stakeholder Engagement, Onboarding
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: Hybrid

Ramp

Manager, Customer Success New York City
Skills & Focus: Customer Success, Implementation, Onboarding, Salesforce, SaaS, Data Analytics, Team Management, GTM Environment, Cross-functional Collaboration, Process Improvement
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum of 5 years of quota-carrying sales or customer success experience; Minimum of 5 years of experience building and leading sales or customer success teams
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you; Flexible PTO; 401k (including employer match); WFH stipend; W…
Manager, Customer Success New York City
Skills & Focus: Customer Success, Implementation, Onboarding, Salesforce, SaaS, Data Analytics, Team Management, GTM Environment, Cross-functional Collaboration, Process Improvement
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum of 5 years of quota-carrying sales or customer success experience; Minimum of 5 years of experience building and leading sales or customer success teams
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you; Flexible PTO; 401k (including employer match); WFH stipend; W…
Manager, Customer Success New York City
Skills & Focus: Customer Success, Implementation, Onboarding, Salesforce, SaaS, Data Analytics, Team Management, GTM Environment, Cross-functional Collaboration, Process Improvement
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: Minimum of 5 years of quota-carrying sales or customer success experience; Minimum of 5 years of experience building and leading sales or customer success teams
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you; Flexible PTO; 401k (including employer match); WFH stipend; W…

Oso

Head of Customers New York City
Skills & Focus: customer success, renewals, expansion, forward-deployed engineering, production, team building, customer relationships, technical projects, startup experience, P&L
About the Company: Oso is a company that provides a solution for authorization, allowing developers to offload control of who has access to what in their applications. They aim t…
Experience: Technical customer-facing roles for highly technical products
Type: Full-time

Nomura Holdings, Inc.

Client Onboarding Associate New York City
Skills & Focus: KYC, AML, onboarding, client service, data management, project management, financial services, compliance, regulatory, communication
About the Company: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomu…
Experience: 3+ years of on-boarding experience, preferably dealing with financial institutional clients.
Salary: $95K - $115K/year
Type: Full-time
Benefits: full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefit…

Via

Partner Success Principal New York City
Skills & Focus: customer relationships, revenue growth, strategic guidance, service quality, contract negotiations, data analysis, relationship building, team player, travel, growth mentality
About the Company: Via is a technology company that transforms transportation around the world, aiming to reduce environmental footprints and enhance daily commutes.
Experience: 6+ years of relevant work experience
Salary: $125,000-$165,000
Type: Full-time
Benefits: Generous and comprehensive benefits package, including free medical plans and 401K matching.

Datasnipper

Bilingual Customer Success Manager New York City
Skills & Focus: Customer Success, B2B SaaS, stakeholder relationships, onboarding, customer satisfaction, feedback analysis, collaborative action plans, retention, strategic planning, cross-functional teamwork
About the Company: DataSnipper is the driving force behind an intelligent automation platform that’s transforming the world of audit and finance. Founded in 2017, DataSnipper has…
Experience: 3+ years
Salary: $125K - $160K
Type: Full time
Benefits: Excellent salary, flexible paid time off, comprehensive medical and dental coverage, 401K match, paid parental leave, s…

Candid Health

Customer Strategy & Operations Lead New York City
Skills & Focus: Customer Strategy, Operations, Leadership, Cross-functional, Revenue retention, Team development, Customer relationships, Healthcare technology, B2B SaaS, Talent mentoring
Experience: 7-10+ years total experience, including at least 2-3 years in a leadership role
Salary: $165,000 - $200,000 USD
Type: Full-time
Benefits: Total compensation may include equity, sales incentives, and employee benefits.

Align

Project Manager New York City
Skills & Focus: client-service skills, IT Project Management, onboarding, managed services, cloud hosting, project management plans, risk management, entrepreneurial approach, cross-functional teams, client sign-offs
About the Company: At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, an…
Salary: $90K to $100K
Type: Full-time
Benefits: full benefits, paid training, and performance-based bonuses