Last updated: 2025-10-13

15 Customer Success Management jobs in Nashville.

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Built Technologies

Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and ser…

Account Manager

Nashville

  • Skills: customer relationships, software adoption, cross-sell, project management, stakeholder relationships, enterprise software, collaboration, financial institutions, customer success, business outcomes
  • Level: mid
  • Type: full_time

Cardinal Health

Consultant, Account (Client Relationship Manager 3PL)

La Vergne

  • Skills: client relationship, performance metrics, contract management, efficiency improvement, project management, business area knowledge, account management, customer success, onboarding clients, cross-functional collaboration
  • Level: mid
  • Type: full_time

Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full…

Customer Success Manager

Nashville

  • Skills: customer success, retention strategy, contract negotiation, data-driven decisions, account management, customer insights, CSAT, financial management, cross-functional collaboration, churn risk
  • Level: mid
  • Type: full_time

Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital le…

Customer Success Manager

Nashville

  • Skills: customer success, onboarding, implementation, education, curriculum management, teacher engagement, data insights, product acumen, satisfaction, support
  • Level: mid
  • Type: full_time

Built Technologies

Built is a growth-stage company at the intersection of FinTech and PropTech, focused on technology and services that streamline the construction industry.

Client Success Manager (CSM) – Level 1

Nashville

  • Skills: Client Success, Post-implementation, Product Adoption, Data Analysis, Customer Engagement, SaaS, FinTech, Construction Industry, Standardized Playbooks, Scalable Resources
  • Level: mid
  • Type: full_time

CaptivateIQ

CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.

Project Manager

Nashville

  • Skills: Sales Performance Management, SaaS implementations, customer onboarding, project lifecycle, cross-functional teams, enterprise clients, results-oriented, customer-focused, high-impact outcomes, revenue targets
  • Level: mid
  • Type: full_time

The Farmer's Dog

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care.

Senior Manager, Customer Service

Nashville

  • Skills: customer experience, leadership, coaching, data analysis, team building, performance metrics, problem solving, CRM platforms, employee engagement, customer retention
  • Level: senior
  • Type: full_time

Fieldcrest Ventures

Transforming a business with tens of millions in revenue using cutting-edge AI to redefine an entire industry.

Customer Success Specialist

Nashville

  • Skills: AI, customer success, account management, SaaS, automation, data-driven, process optimization, relationship building, product management, business operations
  • Level: mid
  • Type: full_time

Built Technologies

Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and ser…

Senior Client Success Manager

Nashville

  • Skills: Client Success, FinTech, SaaS, enterprise-level, stakeholders, data-driven insights, customer lifecycle, product adoption, executive alignment, cross-functional teams
  • Level: senior
  • Type: full_time

Mitsubishi Motors North America, Inc.

Mitsubishi Motors NA is dedicated to driving innovation, quality, and excellence in the automotive industry, fostering a dynamic and inclusive work environment…

Customer Connections Coordinator

Franklin

  • Skills: customer satisfaction, customer service, problem-solving, CRM systems, communication skills, automotive support, hybrid schedule, de-escalation, feedback, employee development
  • Level: mid
  • Type: full_time

Lyft

Senior Specialist, Customer Advocacy

Nashville

  • Skills: customer escalations, customer experience improvements, CRM platforms, executive communication, case resolution, stakeholder dynamics, customer advocacy, organization, professionalism, fast-paced environments
  • Level: mid
  • Type: full_time

Rentokil Initial

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.

Customer Retention Representative

Nashville

  • Skills: customer retention, negotiation techniques, problem-solving, customer experience, customer relationship management, performance-based environment, customer advocacy, communication skills, billing concerns, scheduling
  • Level: mid
  • Type: full_time

Rentokil North America

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride o…

Customer Retention Representative

Nashville

  • Skills: customer retention, negotiation techniques, problem-solving skills, customer satisfaction, inbound and outbound calls, CRM tools, customer advocacy, performance-based environment, long-term retention, billing and service concerns
  • Level: mid
  • Type: full_time

Checkr

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…

Director, Customer Support

Nashville

  • Skills: Customer Experience, AI technology, B2B environments, multi-channel support, KPI tracking, operational efficiency, customer retention, data science, automation technologies, employee engagement
  • Level: senior
  • Type: full_time