Skills & Focus: knowledge management, content strategy, AI-driven solutions, customer experience, content development, data-driven insights, technical writing, stakeholder collaboration, content standards, performance metrics
About the Company: At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Experience: 5+ years in knowledge management, content strategy, or technical writing, preferably in a support or customer service environment
Salary: $72,160 - $90,200
Type: Hybrid
Benefits: Great medical, dental, and vision insurance options, mental health benefits, family building benefits, childcare and pe…