Skills & Focus: content strategy, knowledge management, customer experience, AI-driven solutions, process optimization, performance metrics, cross-functional relationships, content creation, team leadership, continuous improvement
About the Company: At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Experience: 5+ years of experience in knowledge management, content strategy, or technical writing, preferably in a support or customer service environment
Salary: $88,560 - $110,700
Type: Hybrid
Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled, Mental health ben…