22 Customer Success Manager jobs in Munich.

Hiring now: Dedicated Customer Succes @ Notion, Customer Success Mgr @ Hawk, Principal Customer Succes @ Servicenow, Customer Success Mgr @ Freenow Fo, Customer Activation Mgrin @ Finn, Customer Success Mgr Swis @ Comstruct, Dir Sales Customer Growth @ Showpad, Customer Success Mgr Stra @ Cloudflare, Customer Care Mgr @ Zooplus, Sr Customer Success Engr @ Splunk.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (15) SaaS (9) Account Management (6) Digital Transformation (4) Data Analysis (3) Strategic Thinking (3) Stakeholder Collaboration (3) Training (3) customer relationships (3) value selling (3)

đź“Ť Locations

Munich (22)
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Notion

Dedicated Customer Success Manager, DACH Munich
Skills & Focus: Customer Success, Onboarding, Product Adoption, Account Management, SaaS, Growth Mindset, Churn Mitigation, Client Expansion, Sales Collaboration, Technical Skills
About the Company: Notion is a software company on a mission to make it possible for every person, team, and company to tailor their software to solve any problem. They work with…
Experience: 5+ years experience in Customer Success at a fast growing software company
Type: Full-time

Hawk

Customer Success Manager Munich
Skills & Focus: Customer Success, B2B, SaaS, financial security, AML, compliance, fintech, hybrid work, Sales & Business Development, employment sponsorship
Experience: 2+ years of experience in a Customer Success role for B2B SaaS companies
Type: Full time

Servicenow

Principal Customer Success Executive Munich
Skills & Focus: Customer Success, Public Sector, C-level Executives, Business Transformation, Post-Sales, KPI, Compliance, Digital Transformation, Risk Mitigation, Stakeholder Engagement

Freenow For Business

Customer Success Manager Munich
Skills & Focus: Customer Success, Customer Relationship Management, Account Management, Data Analysis, Strategic Thinking, Analytical Mindset, Stakeholder Collaboration, Performance Insights, German Market, B2B Customer Strategies
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Finn

Customer Activation Manager:in Munich
Skills & Focus: Customer Activation, Sales, JobAuto, Portfolio Management, Rollout, Employee Engagement, Flexibility, CO2 Compensation, Growth, Startup
About the Company: FINNs Autoabo ist die flexible Alternative zum konventionellen Autobesitz, bei der alle anfallenden CO2 Emissionen kompensiert werden.
Benefits: Mitarbeiter-Benefit

Servicenow

Senior Customer Success Manager - Guided Plus Munich
Skills & Focus: Customer Success, SaaS, AI, Customer Relationships, Strategic Guidance, Business Outcomes, Adoption, Tailored Success Plans, Problem-Solving, Collaboration
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Principal Customer Success Manager Munich
Skills & Focus: Customer Success, Digital Transformation, Consultancy, AI, C-level, Governance, Implementation Strategy, Partner Management, Value Management, Product Adoption
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 8+ years of progressive experience as part of a professional services organization; or equivalent education/experience.

Comstruct

Customer Success Manager - Swiss Market Munich
Skills & Focus: Customer Success, Onboarding, Product Setup, Training, Customer Engagement, Check-ins, Feedback, Upselling, Cross-selling, Customer Lifecycle Management
About the Company: comstruct is a young construction tech startup founded in March 2022. With a team of four co-founders from diverse backgrounds, we are building the data layer …
Experience: 3+ years of experience working at the construction site, facilitating the implementation of software tools
Type: Full time
Benefits: Individual Development Budgets e.g., for certificates, conferences, or books; A very competitive Salary & substantial E…

Servicenow

Principal Customer Success Executive Munich
Skills & Focus: Customer Success, Public Sector, Digital Transformation, SaaS, AI Integration, Strategic Advisory, C-Level Engagement, Business Transformation, Relationship Management, Operational Excellence
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, to empower …
Experience: A minimum of 15 years in management consulting, solution consulting, or executive leadership.

Showpad

Director Sales, Customer Growth Munich
Skills & Focus: customer relationships, retention, growth, sales strategies, sales leadership, customer-centric, SaaS, value selling, communication skills, analytical
About the Company: Showpad is the industry-leading solution for modern selling, focused on improving the tools of the trade within a people-oriented culture.
Experience: 5+ years managing sales teams
Benefits: Paid parental leave, paid holidays (including Juneteenth), paid time off to volunteer at non-profit organisations, pers…
Director Sales, Customer Growth Munich
Skills & Focus: customer relationships, sales leadership, strategic support, sales strategies, forecasting, collaboration, customer success, SaaS, value selling, customer-centric
About the Company: Showpad is a European-born company with a global impact that revolutionizes the sales experience through a premier revenue enablement platform, focusing on cus…
Experience: 5+ years managing sales teams
Benefits: Paid parental leave, paid holidays, paid time off to vote, paid time off to volunteer, personal development opportuniti…

Cloudflare

Customer Success Manager - Strategic Enterprise Customers Munich
Skills & Focus: Customer Success, Account Management, SaaS, Cloud Applications, project management, network security, interpersonal communication, executive business reviews, stakeholder relationships, customer adoption
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-7 years in a Customer Success/Account Management role, particularly with large strategic/enterprise level engagements
Type: Full-time

Freenow For Business

Customer Success Manager Munich
Skills & Focus: Customer Success, Account Management, Data Analysis, Strategy Development, Stakeholder Collaboration, German Market, Customer Orientation, Analytical Thinking, Performance Insights, Mid Market Customers
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements; Sabbatical & special leave policies; LinkedIn Learning; WeRoad partnership; Birthday, 24…

Zooplus

Customer Care Manager Munich
Skills & Focus: customer satisfaction, KPIs, customer complaints, performance improvement, customer review management, market trends, customer journey, customer service initiatives, direct marketing, continuous improvement

Splunk

Senior Customer Success Engineer (m/f/d) Munich
Skills & Focus: technical health, customer success, onboarding, escalation management, Splunk Enterprise, architecture, cloud, advisory, monitoring, documentation
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Type: Hybrid Remote

Showpad

Director Sales, Customer Growth Munich
Skills & Focus: customer relationships, retention, growth, sales strategy, value selling, customer satisfaction, SaaS, analytical skills, strategic recommendations, communication skills
About the Company: Showpad is a European-born company that offers a revenue enablement platform focused on improving the sales process.
Experience: 5+ years managing sales teams with varying sales abilities
Benefits: Paid parental leave, paid holidays, paid time off for volunteering, personal development opportunities.

Freenow For Business

Customer Success Manager Munich
Skills & Focus: Customer Success, Account Management, Relationship Building, Data Analysis, Performance Data, Customer Orientation, Sales Understanding, Strategic Thinking, German Language, English Language
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements; LinkedIn Learning; Sabbatical & special leave policies; WeRoad partnership; Birthday, 24…

Hawk

Customer Success Manager Munich
Skills & Focus: customer success, B2B enterprise software, SaaS, digital payments, customer retention, C-suite, communication skills, cross-sells, NPS, AML
About the Company: Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerf…
Experience: 3+ years of experience in customer-facing roles within B2B enterprise software.
Type: Full time

Mirakl

Customer Success Consultant B2C Munich
Skills & Focus: Customer Success, E-commerce, Marketplace, Consultant, Project Management, KPI, Strategy, Training, Performance Analysis, Digital Transformation
About the Company: Mirakl is the global leader in platform business innovation, empowering retail and B2B enterprises with advanced technology to digitize and expand product asso…
Experience: 1 to 2 years
Type: Full-time

Cisco

Customer Experience Manager Munich
Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Financial Management, Software Lifecycle, Executive Relationships, Renewals, Collaboration, Strategic Planning, Problem Solving
About the Company: Cisco is a global leader in technology, helping people connect and collaborate in a secure and innovative manner. The company focuses on building relationships…
Experience: 3 years of delivery experience and a solid understanding of software lifecycle practices.
Type: Professional
Benefits: Medical, dental, and vision insurance, 401(k) plan with matching contributions, vacation time off, sick time off, paid …

Freenow For Business

Customer Success Manager Munich
Skills & Focus: Customer Success, Account Management, Relationship Management, Mid Market, Performance Analysis, Insight Derivation, Stakeholder Collaboration, Strategic Thinking, Analytical Skills, Sales Understanding
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Uncountable

Customer Success Manager Munich
Skills & Focus: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
Experience: 1+ years of experience in Implementation or Customer Success for B2B SaaS products