20 It Support And Service Desk jobs in Mumbai.

Hiring now: Technical Ops Spec Tops @ Interactiv, Functional Analyst @ Qad, It Service Delivery Mgr @ Albemarle, Technical Support Spec @ Nielsen, Lead Infrastructure Ops S @ Nomura, End User Support Tech Sr @ Equifax, Content Support Analyst @ Alphasense, Copyright Support Spec @ Tunecore, Enterprise Support Tech @ Meta, Desktop Support It Suppor @ Etraveli.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (6) customer service (5) incident management (5) communication (4) problem-solving (4) technical support (3) customer satisfaction (3) Active Directory (3) monitoring (2) escalation (2)

đź“Ť Locations

Mumbai (20)
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Interactive Brokers Group, Inc.

Technical Operations Specialist (TOPS) Mumbai
Skills & Focus: technical support, monitoring, troubleshooting, escalation, analysis, Linux, workflow, scripting, communication, problem-solving
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: Prior experience in a technology position preferred.

Qad

Functional Analyst Mumbai
Skills & Focus: software support, incident handling, problem analysis, solution methodologies, documentation, communication, knowledge base maintenance, team collaboration, continuous learning, customer service

Albemarle

IT Service Delivery Manager Mumbai
Skills & Focus: IT service delivery, customer satisfaction, continuous improvement, cost optimization, stakeholder collaboration, ITSM enhancements, service quality, governance, incident management, communication skills
About the Company: Albemarle is a values-led organization committed to building a more resilient world with people and planet in mind.
Type: Full Time
Benefits: Competitive compensation, Comprehensive benefits package, Diverse resources for professional and personal support.

Nielsen

Technical Support Specialist Mumbai
Skills & Focus: technical support, troubleshoot, installation, maintenance, service level agreement, user account administration, audio video support, ticketing system, stakeholder communication, problem-solving
About the Company: A global measurement and data analytics company that provides the most complete and trusted view of consumer behavior.

Nomura Holdings, Inc.

Lead Infrastructure Operations & Services Mumbai
Skills & Focus: Windows Platform, ITIL, Scripting, Automation, Production outages, Virtualisation, Cloud, Server environments, Microsoft OS, Troubleshooting
About the Company: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomu…
Experience: 2-7 years

Interactive Brokers Group, Inc.

Technical Support Associate Mumbai
Skills & Focus: Technical support, Trader Workstation, Connectivity, Network testing, Java configuration, Security protocols, Problem management, Software products, Troubleshooting, Communication skills
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2 year experience in Windows/Mac software and hardware support, connectivity support, Java familiarity.
Salary: Competitive salary package
Type: Full-time
Benefits: Competitive salary package. Performance based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern of…

Albemarle

IT Service Delivery Manager Mumbai
Skills & Focus: IT service delivery, customer satisfaction, operational processes, service management, ServiceNow, incident management, performance tracking, service quality, stakeholder collaboration, cost optimization
About the Company: We work together to transform essential resources into critical ingredients for mobility, energy, connectivity, and health. Our core values are the foundation …
Type: Full Time
Benefits: Competitive compensation, comprehensive benefits package, and a diverse array of resources to support you professionall…

Equifax

End User Support Technician - Senior Mumbai
Skills & Focus: technical assistance, troubleshooting, end user support, Active Directory, Windows Server, desktop support, mobility device management, enterprise wireless support, customer facing, SCCM
About the Company: Equifax is a global data, analytics and technology company that plays an essential role in the global economy by helping employers, employees, financial instit…
Experience: 1-2 years in a senior IT role; 4-7 years in technology support roles
Type: Full-time
Benefits: Comprehensive compensation and healthcare packages, attractive paid time off, career advancement opportunities through …

Alphasense

Content Support Analyst Mumbai
Skills & Focus: content issues, ticketing, vendor connections, troubleshooting, support, issue resolution, communication, process enhancements, training, user experience
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…

Tunecore

Copyright Support Specialist Mumbai
Skills & Focus: copyright, legal, DMCA, claims, intellectual property, operations, client tickets, KPI, SLA, disputes
About the Company: TuneCore is a music distribution service that helps artists manage their copyright and musical distribution.

Meta

Enterprise Support Technician Mumbai
Skills & Focus: technical support, customer service, incident management, A/V Conferencing, digital collaboration, Networking, Active Directory, troubleshooting, Windows, Mac OS
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience in troubleshooting Windows & Mac OS platforms (Mac OSX 10.7+, Windows 7 or above) including mobile devices running Apple iOS & Android mobile operating systems.
Type: Full Time

Alphasense

Content Support Analyst Mumbai
Skills & Focus: content issues, workflow, ticketing, resolution, 3rd Party Vendor, General Inquiries, communication, problem-solving, training, process enhancements
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…

Etraveli Group

Desktop Support / IT Support Engineer Mumbai
Skills & Focus: troubleshooting, diagnosing, technical issues, Windows Server, Active Directory, IT support, Service desk tool, network troubleshooting, hardware installation, customer service
About the Company: Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by…
Experience: 3-5 years of experience in a similar role.
Benefits: Competitive Compensation, Best in the Industry Leave policy, Competitive Health Insurance, Employee assistance program,…

Super Micro Computer

Service Engineer Mumbai
Skills & Focus: customer service, technical direction, troubleshooting, servers, GPU systems, Linux support, data centers, engineering, field engineering, networking
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 5+ years of experience in engineering/IT industry

Ion

Security Analyst Mumbai
Skills & Focus: Security Analyst, monitoring, analyzing, responding to security incidents, integrity, confidentiality, information systems, financial technology, trading, workflow automation
About the Company: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporati…
Type: Full-time

Rentokil Pci

Junior Business Operations Application Support - IT Mumbai
Skills & Focus: Business Applications, Technical Support, System Troubleshooting, Application Performance, User Issues, Collaboration, Compliance, Data Protection, User Training, IT Security
About the Company: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) betw…
Experience: 0 to 1 year
Benefits: Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. …

Connectwise

Software Support Specialist II Mumbai
Skills & Focus: support, diagnosing, documenting, troubleshoot, customer service, communication skills, cross-functional teams, knowledge base, escalation, technical service
About the Company: ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software compa…
Experience: 3+ years of relevant experience
Type: Hybrid

Gracenote

Service Operation Support Mumbai
Skills & Focus: service monitoring, technical triaging, incident management, automation, problem solving, analytical skills, production applications, DevOps, process improvement, status updates
About the Company: Gracenote provides the data powering global TV programming information and services.
Service Operation Support Engineer Mumbai
Skills & Focus: service monitoring, incident management, automation, problem solving, triaging, service delivery, process improvement, production applications, on-call, collaboration

Doubleverify

Service Desk Supervisor Mumbai
Skills & Focus: Service Desk, IT support, ticketing systems, customer satisfaction, leadership, problem-solving, performance metrics, analytics, customer-centric, ITIL certification
About the Company: DoubleVerify is the recognized market innovator with the technology and tools that accurately authenticate the quality of digital media and drive ad performanc…
Experience: 5+ years in IT support, with 1-2 years in a supervisory role
Benefits: Be a part of a global team delivering innovative IT solutions. Enjoy a collaborative and inclusive workplace. Develop y…