13 Hospitality Customer Service jobs in Mumbai.

Hiring now: Asst Mgr Guest Service @ Accorhotel, Asst Front Office Mgr @ Marriott I, Reservations Coordinator @ Accor, Front Desk Exec @ Sofitel Mu, Airport Rep @ Fairmont M, Guest Service Agent Gsa @ Front Offi.Explore more at jobswithgpt.com.

🔥 Skills

customer service (4) hospitality (4) guest satisfaction (3) reservations (3) check-in (3) check-out (3) guest services (2) training (2) teamwork (2) guest service (2)

📍 Locations

Mumbai (12) Thāne (1)
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Accorhotel

Assistant Manager – Guest Service Thāne
Skills & Focus: guest services, hotel operations, customer service, training, complaint handling, sales, team communication, safety procedures, environmental impact, department standards

Marriott International

Assistant Front Office Manager Mumbai
Skills & Focus: Front Office Manager, guest services, desk, employee supervision, customer satisfaction, financial performance, operations management, problem resolution, team leadership, hospitality
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: 2 years experience in the guest services, front desk, or related professional area.
Type: Full Time
Guest Service Associate - F&B Service Mumbai
Skills & Focus: hospitality, service, food, beverages, guest satisfaction, transaction processing, cleanliness, menu communication, safety policies, teamwork
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
Experience: At least 1 year of related work experience.
Type: Full Time

Accor

Reservations Coordinator Mumbai
Skills & Focus: reservations, occupancy, PMS system, guest service, rate management, group information, customer support, yield management, health and safety, time management

Marriott International

Guest Relations Manager Mumbai
Skills & Focus: guest relations, hospitality, service issues, complaints, operational management, staff supervision, customer service, satisfaction, mentoring, teamwork
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.…
Experience: High school diploma or GED; 1 year experience in guest services, or related professional area OR 2-year degree in Hotel Management or related major; no work experience required
Type: Full Time

Accorhotel

Sales Coordinator Mumbai
Skills & Focus: Opera Cloud Reservations, occupancy monitoring, guest history, rate manual, communication, front office, reservations, no show processing, sales department, daily duties

Sofitel Mumbai Bkc

Front Desk Executive Mumbai
Skills & Focus: guest service, check-in, check-out, payment processing, room keys, A/club program, hospitality, rooming list, training, tourism knowledge
About the Company: A luxury hotel in Mumbai, known for superior service and hospitality.
Type: Full-time

Accor

Reservation Team Member Mumbai
Skills & Focus: customer service, room sales, up selling, guest profile, operational procedures, financial procedures, team coordination, guest requirements, standard operating procedures, occupancy policy
About the Company: Leading hospitality company, known for its focus on customer service and operational excellence in the hotel industry.
Experience: Experience in customer service and sales preferred
Type: Full-time

Marriott International

Marketing Executive-Fairfield By Marriott Mumbai
Skills & Focus: Sales Techniques, Guest Loyalty, Communication, Sales Presentation, Eligibility Requirements, General Office Duties, Training and Evaluating, Customer Service, Quality Expectations, Team Collaboration
About the Company: Marriott International guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. The company emphasizes warm hospitality a…
Experience: At least 1 year of related work experience.
Type: Full Time
Benefits: Diverse workforce and inclusive culture; additional recruitment information provided.

Fairmont Mumbai

Airport Representative Mumbai
Skills & Focus: Guest Arrival Coordination, Transportation Arrangements, Guest Assistance, Communication and Collaboration, Safety and Security, Meet and greet, Luggage handling, Airport transfers, Local attractions, Secure environment
About the Company: Fairmont Hotels & Resorts is known for providing luxury accommodations and exceptional service in prime locations across the globe.
Type: Full-time
Front Office Executive Mumbai
Skills & Focus: Guest Relations, Reservation Management, Front Desk Operations, Payment Processing, Room Allocation, Information Dissemination, Problem Resolution, Team Collaboration, Administrative Duties, Customer Service
Type: Full-time

Front Office

Guest Service Agent (GSA) Mumbai
Skills & Focus: guest satisfaction, check-in, check-out, reservations, guest inquiries, financial transactions, hotel services, safety protocols, multiple tasks, local attractions
About the Company: A dedicated team focused on providing exceptional guest service in the hospitality industry.
Type: Full-time

Accorhotel

Guest Service Agent Mumbai
Skills & Focus: customer service, check-in, check-out, guest inquiries, payments, upselling, front desk, guest satisfaction, concerns resolution, local attractions