Last updated: 2025-10-13

13 Customer Success Management jobs in Mumbai.

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Sporty Group

Sporty Group is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform, which serves millions of dail…

Customer Success Team Member

Mumbai

  • Skills: Customer Success, customer queries, social media, web chat, educate customers, troubleshoot, communication skills, team meetings, customer records, autonomous environment
  • Level: entry
  • Type: full_time

CloudSEK

CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that ident…

Customer Success Manager - Cyber Security

Mumbai

  • Skills: Customer Success, Cybersecurity, Account Management, Threat Intelligence, Client Engagement, Revenue Growth, Product Usage, Operational Excellence, Customer Retention, Data Leak Prevention
  • Level: mid
  • Type: full_time

Harvard Business Publishing

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of managemen…

Channel Partner Success Manager

Mumbai

  • Skills: Channel Partner Management, Customer Success, SaaS, EdTech, Onboarding, Performance Management, Data Analytics, Project Management, Partner Relationship Management, Training Programs
  • Level: senior
  • Type: full_time

Prodigal

At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the ineffici…

Customer Success Manager

Mumbai

  • Skills: Customer Engagement, SaaS, B2B, Customer Retention, Cross-Selling, Upselling, Project Management, Data-Driven Insights, Relationship Building, Customer Advocacy
  • Level: mid
  • Type: full_time

Truecaller

Truecaller is calling you from Mumbai, India! Our goal is to make communication smarter, safer, and more efficient, while building trust across the world. With…

Senior Customer Success Manager

Mumbai

  • Skills: customer success, SaaS, communication, stakeholders, automation tools, churn management, business reviews, product feedback, cross sells, operational metrics
  • Level: senior
  • Type: full_time

NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …

Customer Success Delivery Lead

Mumbai

  • Skills: Customer Success, Market Research, Project Management, Sales Acumen, Data Analysis, Client Engagement, Team Leadership, Revenue Growth, Performance Metrics, Stakeholder Management
  • Level: mid
  • Type: full_time

EcoVadis

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We a…

Senior Customer Success Coordinator - Hindi Speaker

Mumbai

  • Skills: Customer Success, SaaS, Sustainability, Procurement, Data Analysis, Account Management, Stakeholder Management, Program Implementation, Operational Management, Multicultural Environment
  • Level: mid
  • Type: full_time

Cisco ThousandEyes

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even t…

Digital Customer Success Specialist

Mumbai

  • Skills: Customer Success, SaaS, Digital Engagement, Automation, KPI, Tech Touch, Analytics, Customer Journey, Stakeholder Collaboration, Network Performance
  • Level: mid
  • Type: full_time

Salesforce

Salesforce is a cloud-based software company that specializes in customer relationship management (CRM) services and applications.

Customer Success Manager

Mumbai

  • Skills: customer retention, Salesforce, SaaS, communication skills, investment programs, business review meetings, relationship management, NPS, success plans, performance metrics
  • Level: mid
  • Type: full_time

Harvard Business Publishing

Harvard Business Publishing (HBP) is an idea-driven company with a commitment to improving the practice of management. We're a wholly owned subsidiary of Harva…

Enterprise Customer Success Manager

Mumbai

  • Skills: Customer Success, Stakeholder Alignment, Enterprise Customers, Leadership Development, Digital Learning, Consultative Conversations, Cross-functional Collaboration, Relationship Building, Learning Management Systems, Growth Mindset
  • Level: mid
  • Type: full_time

Federal Express Corporation

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …

Premier Customer Care Representative-Senior

Mumbai

  • Skills: Customer Care, Logistics, Relationship Management, Issue Resolution, Case Management, Problem Solving, Process Implementation, Custom Reporting, Proactive Notification, Onboarding
  • Level: mid
  • Type: full_time

Sociabble

What if companies had truly informed, engaged, and influential employees? This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS…

Customer Account Manager

Mumbai

  • Skills: Customer Satisfaction, Account Management, Sales Cycle, Project Management, Client Relationship, SaaS, APAC Markets, Strategic Advisory, Customer Engagement, Digital Transformation
  • Level: mid
  • Type: other

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Principal Engagement Manager

Mumbai

  • Skills: AI integration, professional services, customer engagement, project management, workflows, collaboration, risk management, financial reporting, Customer Outcomes, mentorship
  • Level: senior
  • Type: full_time