11 Customer Success Management jobs in Montréal.

Hiring now: Customer Success Mgr Sr M @ Salesforce, Principal Success Archite @ Servicenow, Digital Adoption Spec @ Lightspeed, Customer Retention And De @ Expeditors, Customer Success Mgr @ Talan, Bilingual Solution Custom @ Sap, Client Service Mgr Benefi @ Telus, Sr Creator Success Mgr @ Epic Games.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (3) customer success (3) customer retention (3) SaaS (2) Customer Outcomes (2) digital transformation (2) management consulting (2) business value identification (2) marketing strategies (2) customer engagement (2)

📍 Locations

Montréal (11)
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Salesforce

Customer Success Manager, Senior Manager (French Speaking) Montréal
Skills & Focus: Customer Success, Salesforce, Technical Account Management, SaaS, Stakeholder Relationships, Incident Management, Technical Solutions, Project Leadership, Communication, Consulting Services
About the Company: Nous sommes Salesforce, l’entreprise axée sur le client qui façonne l’avenir du commerce grâce à l’IA, aux données et à nos solutions CRM.
Experience: Minimum of 10 years of work experience
Type: Full time

Servicenow

Principal Success Architect Montréal
Skills & Focus: Customer Outcomes, Success Architect, C-level executive relations, digital transformation, AI integration, management consulting, advisory services, business value identification, program management, enterprise software
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intel…
Experience: 12+ years of experience in professional services or equivalent education/experience
Type: Full-time
Principal Success Architect Montréal
Skills & Focus: Customer Outcomes, C-level executive relationships, management consulting, solution consulting, digital transformation, customer success, business value identification, road mapping, governance frameworks, enterprise programs
Experience: Senior level position in management consulting, solution consulting, and/or industry consulting focused on digital, technology and organizational transformation.

Lightspeed

Digital Adoption Specialist Montréal
Skills & Focus: customer success, product adoption, marketing strategies, customer engagement, golf software, analytics tools, customer retention, support, training, sales cycle
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Experience in customer-facing activities; Previous experience in a marketing or customer engagement role within the software or tech industry.
Type: Full-time
Benefits: Unlimited paid time off policy, Flexible working policy, Health insurance, Health and wellness benefits, Possibility fo…

Expeditors

Customer Retention and Development Manager Montréal
Skills & Focus: relationship management, customer retention, business plan, supply chain, sales pipeline, performance standards, strategic alignment, KPI, value-added services, customer engagement
About the Company: Expeditors is a global logistics company, providing transportation services and supply chain solutions.

Talan

Customer Success Manager Montréal
Skills & Focus: customer satisfaction, business development, technology adoption, stakeholders, Microsoft Dynamics 365, training sessions, cross-selling, communication, project management, strategy

Sap

Bilingual Solution Customer Success Manager - HCM Montréal
Skills & Focus: Bilingual, Customer Success, HCM, SaaS, Account Management, HR, Communication Skills, Customer Engagement, Cloud Solutions, Renewal and Expansion Plans
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally k…
Experience: Multiple years’ experience managing customer engagements or customer other facing experience
Salary: 77800 - 178200(CAD)
Type: Regular Full Time
Benefits: A variety of benefit options including flexible working models and commitment to personal development.

Telus

Client Service Manager - Benefits Management & Enrollment Solutions Montréal
Skills & Focus: Client Services, Team Development, Client Portfolio Health, Operational Excellence, Performance Management, Risk Management, Process Optimization, Stakeholder Management, Benefits Management, Customer Experience
About the Company: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solut…
Experience: 10+ years experience in benefits administration and enrollment industry, including systems, processes; 5+ years leading client-facing teams.
Salary: $92,000-$138,000
Type: Full Time
Benefits: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, …

Epic Games

Senior Creator Success Manager Montréal
Skills & Focus: Customer Success, creator experience, Fortnite, Unreal Engine, strategic accounts, process improvement, professional relationships, communication skills, gaming community, problem-solving
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: 6+ years
Benefits: 100% benefits coverage for employees and dependents, supplemental medical, dental, vision, critical illness, telemedici…

Lightspeed

Digital Adoption Specialist Montréal
Skills & Focus: customer management, software products, client education, marketing strategies, customer satisfaction, training, data-driven decisions, customer retention, golf industry, SaaS environment
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Experience in customer-facing activities, training, teaching, onboarding or facilitating orientation sessions.
Type: Full-time
Benefits: Lightspeed RSU program, Unlimited paid time off policy, Flexible working policy, Health insurance, Health and wellness …
Team Lead, Customer Implementation (Retail) Montréal
Skills & Focus: customer onboarding, team management, customer success, performance metrics, coaching, customer experience, leadership, B2B environments, mentorship, communication
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Experience in a leadership role; Firsthand experience in a Customer Success/Onboarding role in B2B environments.
Type: Full-time
Benefits: Unlimited paid time off policy; Flexible working policy; Health insurance; Health and wellness benefits; Possibility fo…