46 Customer Success Management jobs in Toronto.

Toronto

• Skills: Customer Success, B2B SaaS, customer journey, revenue expansion, data-driven, technical aptitude, onboarding, stakeholder management, communication software, analytics tools
• Experience: Proven experience in Customer Success, Onboarding, or Account Management in a SaaS company.
• Type: Full-time

Toronto

• Skills: artificial intelligence, customer experience, Generative AI, technical background, innovation, creativity, personal responsibility, initiative, dedication, customer love
• Experience: Solid technical background in AI; experience in dynamic and uncertain environments.
• Type: Full-time

Toronto

• Skills: Customer Success, Account Management, SaaS, Mentorship, Client Satisfaction, Retention, Customer Engagement, Team Leadership, Customer Health Metrics, Salesforce
• Experience: Minimum of 7 years of experience in customer success, account management, or a related role, ideally within the SaaS space.
• Type: Hybrid

Toronto

• Skills: Customer Success, Account Management, Product Training, Customer Retention, Customer Feedback, Project Management, UI/UX, Software Issues, Implementation Management, Collaboration
• Experience: 6+ years
• Type: Full-time
• Salary: $100K - $150K

Toronto

• Skills: Client Success, Implementation, Product Adoption, Operational Excellence, Payment Processing, Retail, eCommerce, Stakeholder Management, Client Engagement, Training Materials
• Type: Hybrid

Toronto

• Skills: Customer Success, Customer Relationships, Data Management, Deployment, Adoption, Renewals, Customer Loyalty, Cross-Sell, Up-Sell, Collaboration

Toronto

• Skills: Product Management, SaaS, Cloud-based, Commercial Solutions, Service Center, Customer Success, Agile, UX, Collaboration, Life Sciences
• Experience: 5+ years of product management experience in the Service/Contact Center software industry
• Type: Full-time
• Salary: $100,000 - $200,000 CAD

Etobicoke

• Skills: client relationship, retention strategies, client success, team management, strategic partnerships, leadership, client satisfaction, business growth, collaboration, change management
• Experience: Minimum 7-10 years of people leadership in a client-facing role (relationship management, client service, implementation, B2B experience preferred)
• Type: Full-time

Toronto

• Skills: customer marketing, cross-sell, customer engagement, retention strategy, product adoption, customer lifecycle, marketing automation, data-driven, customer insights, stakeholder collaboration

Toronto

• Skills: RevOps, sales, marketing, customer success, customer journey, revenue growth, performance reports, budgeting, forecasting, KPI

Toronto

• Skills: customer experience, technical background, building relationships, customer satisfaction, technical onboarding, hybrid multicloud solutions, customer success, stakeholder engagement, Nutanix Certified Expert, customer feedback
• Experience: 8-12 years
• Type: Remote
• Salary: USD $0 - $0 per year

Toronto

• Skills: Product Quality, Customer Success, Client Management, Digital Marketing, Automation, Machine Learning, AI, Ticket Management, Cross-functional Collaboration, Customer Experience
• Experience: 2-3 years of experience in Customer Success, ideally within an agency setting
• Type: Full time
• Salary: Competitive salary with performance-based incentives.

Toronto

• Skills: Customer Success, Onboarding, Customer Satisfaction, Relationship Management, Strategic Advocate, Value Proposition, KPIs, Account Growth, Communication Skills, Problem-Solving
• Experience: At least 5 years in sales, business development, or customer service
• Type: Full-time

Toronto

• Skills: reseller partnerships, SaaS, project management, relationship management, communication skills, negotiation skills, problem-solving, stakeholder influence, engagement strategies, business reviews
• Experience: At least 1 year of experience managing reseller partnerships in a SaaS environment is a must.

Toronto

• Skills: Partner Relationship Management, Account Health and Growth, Performance Tracking, Cross-Functional Collaboration, Issue Resolution, Customer Success, SaaS, E-commerce, Data Analysis, Training
• Experience: 3-5 years
• Type: Full-time

Toronto

• Skills: digital health, customer experience, strategy, productization, delivery, enterprise software, cloud-native services, organizational change, healthcare technology, consultant management
• Experience: 5+ years in management consultancy, leading teams
• Type: Full-time
• Salary: $132,000 - $165,000 CAD

Toronto

• Skills: customer success, SaaS, stakeholder management, onboarding, customer engagement, retention, expansion, legal industry, machine learning, data analytics
• Experience: 6+ years
• Type: Full-time
• Salary: $130K - $170K

Toronto

• Skills: Program Management, Customer Success, International Markets, Product Management, Software Engineering, Data Analysis, Finance, Operations, Hybrid Work, Collaboration

Toronto

• Skills: customer retention, renewals, customer onboarding, lifecycle management, client satisfaction, upsell activity, customer inquiries, cross-functional collaboration, product education, healthcare technology
• Experience: 2+ years of customer success experience
• Type: Hybrid

Toronto

• Skills: Client Success, Merchant services, Operational leadership, Strategic transformation, High-performing team, Payment processes, Cross-functional collaboration, Client optimization, Industry trends, Thought-leadership
• Type: Full-time

Toronto

• Skills: Customer Success, SaaS, Stakeholder Management, Onboarding, Training, Retention, Growth, Presentation Skills, Data Knowledge, Market Expertise
• Experience: 3-5 years
• Type: Full-time

Toronto

• Skills: sales organization, enablement, sales productivity, training, onboarding, product adoption, tool adoption, process improvement, data-driven, collaboration
• Experience: 5+ years in Sales Enablement, Sales Ops, L&D, or a hybrid GTM role

Toronto

• Skills: customer success, enterprise relationships, renewals, growth, ARR, customer experience, support, engagement, technical challenges, product
• Experience: 5-7+ years

Toronto

• Skills: sales, team management, complex sales cycles, outbounding, Customer Success, growth mindset, data-driven decision making, public speaking, coaching, revenue
• Experience: 3+ years sales experience
• Type: Full-time
• Salary: $234,000 CAD

Toronto

• Skills: digital transformation, healthcare, strategy, leadership, client success, consulting, cloud, customer experience, innovation, project management
• Experience: Minimum 5 years in strategy and team leadership within a top-tier consultancy or innovative health sector
• Salary: $132,000 - $165,000 CAD

Toronto

• Skills: merchant relationships, growth, partnerships, sales growth, client relationships, cross-functional, analytics, fast pace, industry, solutions

Etobicoke

• Skills: customer experience, coaching, mentoring, sales, goals, customer loyalty, guidance, feedback, engagement, environment
• Type: Part-time

Toronto

• Skills: digital operations management, Customer Success, SaaS, customer retention, upselling, cross-selling, data analysis, Gainsight, C-suite, customer centricity
• Type: other
• Salary: {'min': 192000.0, 'max': 264000.0, 'period': 'annual', 'currency': 'CAD'}

Toronto

• Skills: Microsoft Dynamics 365, digital transformation, solution delivery, ERP Implementation, customer satisfaction, leadership, financial management, client relationships, project management, consulting
• Type: full_time
• Salary: {'min': 170000.0, 'max': 220000.0, 'period': 'annual', 'currency': 'CAD'}

Toronto

• Skills: premium membership, client engagement, retention strategies, sales relationships, ticket sales, customer happiness, strategic initiatives, dynamic environment, event management, hospitality
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: Consumer insights, Client management, Data analysis, Market measurement, Business growth, Strategic consultancy, Presentation creation, Stakeholder engagement, Canadian market, Service delivery
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: network management, vendor relations, telephony systems, audit findings, process improvements, strategic alignment, data center, customer success strategies, risk management, stakeholder relationships
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Markham

• Skills: client success, submetering, billing, customer service, business development, data analysis, utility consumption, cross functional collaboration, SaaS, CRM
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: Customer Success, SaaS, E-commerce, Subscription Management, Consultative Selling, Account Management, Stakeholder Engagement, Performance Metrics, Renewal Strategy, Platform Expertise
• Type: full_time
• Salary: {'min': 112000.0, 'max': 140000.0, 'period': 'annual', 'currency': 'CAD'}

Toronto

• Skills: customer success, client engagement, account renewal, onboarding, data integrity, process optimization, bilingual, communication skills, operational strategy, mental health
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: customer retention, SaaS, revenue operations, save strategies, CRM, Salesforce, Zuora, churn drivers, performance metrics, customer experience
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: customer success, agriculture industry, CRM software, SaaS products, data insights, stakeholder management, client relationship, onboarding process, up-selling, performance indicators
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: customer solutions, strategic customers, customer journey, customer success, consultative solutions, learning experience, platform optimization, strategic execution, program governance, project lead
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: customer experience, client relationships, event logistics, post-sales journey, renewal rate, customer satisfaction, communication skills, organizational skills, relationship management, feedback analysis
• Type: full_time
• Salary: {'min': 75000.0, 'max': None, 'period': 'annual', 'currency': 'CAD'}

Toronto

• Skills: InsurTech, commercial insurance, customer experience, renewals, mentorship, policy retention, complex accounts, team collaboration, leadership tasks, process improvements
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: Customer Success, Account Management, Team Leadership, B2B Software, SaaS, Coaching, Goal Setting, Collaboration, Negotiation, Performance Management
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Toronto

• Skills: Customer Success, SaaS, Product Adoption, Success Plans, Business Reviews, Risk Mitigation, Data Metrics, Team Development, Enterprise Clients, Cross-Functional Collaboration
• Type: full_time
• Salary: {'min': 135000.0, 'max': 175000.0, 'period': 'annual', 'currency': 'CAD'}

Toronto

• Skills: customer service, B2B, financial services, tax credit financing, Salesforce, communication skills, time management, documentation, customer interactions, sales objectives
• Type: full_time
• Salary: {'min': 80000.0, 'max': 100000.0, 'period': 'annual', 'currency': 'CAD'}