Last updated: 2025-06-06

32 Customer Onboarding And Success jobs in Toronto.

Hiring now: Coordinator Growth Operations @ Brainstati, Sr Customer Success Manager @ Cloudtalk, Sr Consultant Service Exp @ Visa, Customer Exp Architect @ Nutanix, Associate Director Or Director Cyber Ris @ Liberty Mu, Manager Of Implementation @ Maintainx, Bilingual Client Success Specialist @ Financeit, Sr Erp Solutions Consultant @ Zip, Customer Success Manager Amazonwalmart @ Carbon6, Sr Customer Success Manager @ Draftwise. Explore more at at jobswithgpt.com

🔥 Skills

SaaS (8) Customer Success (7) customer success (7) training (6) customer experience (5) project management (5) customer onboarding (5) onboarding (4) stakeholder management (4) implementation (4)

📍 Locations

Toronto (28) Oakville (1) Markham (1)

BrainStation

BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most…

Coordinator, Growth Operations

Toronto

  • Skills: customer experience, inbound customer interactions, triage requests, process improvement, documentation, team collaboration, dynamic environment, creative problem-solving, multi-project management, software proficiency
  • Experience: 1-2 years of work experience in customer success, or a related industry

CloudTalk

CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for dri…

Senior Customer Success Manager

Toronto

  • Skills: Customer Success, B2B SaaS, customer journey, revenue expansion, data-driven, technical aptitude, onboarding, stakeholder management, communication software, analytics tools
  • Experience: Proven experience in Customer Success, Onboarding, or Account Management in a SaaS company.
  • Type: Full-time

Visa

Senior Consultant, Service Experience

Toronto

  • Skills: client service experience, product launches, optimization, service experience, client onboarding, implementations, operational efficiency, regional feedback, product integration, subject matter expert

Nutanix

Nutanix is a cloud computing company that provides a hyper-converged infrastructure platform that integrates compute, storage, networking, and virtualization i…

Customer Experience Architect

Toronto

  • Skills: customer experience, customer success, relationship management, technical onboarding, product adoption, customer satisfaction, hybrid multicloud solutions, customer feedback, data center technology, architectural frameworks
  • Experience: 8-12 years
  • Salary: USD $ 0 - USD $ 0 per year

Liberty Mutual Canada

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to m…

Associate Director or Director - Cyber Risk Engineering

Toronto

  • Skills: customer experience, technical workflows, cross-functional teams, project management, customer journey, KPI, data analysis, customer advocacy, strategic goals, diversity
  • Experience: 8+ years relevant experience

MaintainX

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…

Manager of Implementation

Toronto

  • Skills: implementation, project management, client satisfaction, software solutions, team leadership, cross-functional teams, mentoring, process improvement, localization, software development
  • Experience: 5 years
  • Type: Full-time

Nutanix

Nutanix is an equal opportunity employer committed to fostering an inclusive working environment that values collaboration, technical credibility, and the oppo…

Customer Experience Architect

Toronto

  • Skills: customer experience, technical background, building relationships, customer satisfaction, technical onboarding, hybrid multicloud solutions, customer success, stakeholder engagement, Nutanix Certified Expert, customer feedback
  • Experience: 8-12 years
  • Type: Remote
  • Salary: USD $0 - $0 per year

Financeit

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses …

Bilingual Client Success Specialist

Toronto

  • Skills: client success, customer support, training, merchant onboarding, B2B sales, communication, multitasking, salesforce, relationship management, financial services
  • Experience: 2+ years in sales or customer service, B2B experience is an asset.

Zip

Zip provides a purpose-built procurement platform that simplifies buying software, services, or tools for enterprises.

Senior ERP Solutions Consultant

Toronto

  • Skills: procurement, implementation, customer onboarding, B2B SaaS, training, project management, product configuration, communication, stakeholder management, post-sales process
  • Experience: 3+ years
  • Type: Full-time

Carbon6

Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers …

Customer Success Manager (Amazon/Walmart)

Toronto

  • Skills: Customer Success, Onboarding, Customer Satisfaction, Relationship Management, Strategic Advocate, Value Proposition, KPIs, Account Growth, Communication Skills, Problem-Solving
  • Experience: At least 5 years in sales, business development, or customer service
  • Type: Full-time

DraftWise

DraftWise is building an innovative knowledge platform for the legal industry. Our core product unlocks for the first time the years of historic legal contract…

Senior Customer Success Manager

Toronto

  • Skills: customer success, SaaS, stakeholder management, onboarding, customer engagement, retention, expansion, legal industry, machine learning, data analytics
  • Experience: 6+ years
  • Type: Full-time
  • Salary: $130K - $170K

Geotab

Geotab is a global leader in IoT and connected transportation, providing web-based analytics to manage fleets and enhance operational efficiency.

Partner Success Manager

Oakville

  • Skills: Partner Management, Channel Management, Strategic Planning, Performance Monitoring, Business Development, Relationship Building, Data Analytics, Sales Targets, Onboarding Process, Compliance
  • Experience: Minimum 8+ years
  • Type: Full-time

Creyos

Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cogniti…

Customer Success Associate

Toronto

  • Skills: customer retention, renewals, customer onboarding, lifecycle management, client satisfaction, upsell activity, customer inquiries, cross-functional collaboration, product education, healthcare technology
  • Experience: 2+ years of customer success experience
  • Type: Hybrid

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…

Customer Success Manager - Strategic Accounts

Toronto

  • Skills: Customer Success, SaaS, Stakeholder Management, Onboarding, Training, Retention, Growth, Presentation Skills, Data Knowledge, Market Expertise
  • Experience: 3-5 years
  • Type: Full-time

Citylitics Inc.

Citylitics delivers predictive intelligence on local utility & public infrastructure markets. They focus on solving complex data problems in infrastructure to …

Implementation Manager

Toronto

  • Skills: Implementation, Project Management, Customer Onboarding, Data Integration, Stakeholder Management, Data Products, APIs, CRM, BI Tools, Data Science

Forethought

Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading…

Engagement Manager

Toronto

  • Skills: project management, client onboarding, implementation, customer support, cross-functional teams, risk mitigation, KPIs, stakeholder communication, API integrations, problem-solving
  • Experience: 3-5 years

Lone Wolf Technologies

Lone Wolf Real Estate Technologies, Inc. provides software solutions for the real estate industry, focusing on customer support, project management, training, …

Key Account Implementation Manager

Toronto

  • Skills: software upgrade, customer support, project management, training, SaaS, software implementation, migration, customer experience, communication, collaboration
  • Experience: 1-3 years in client services, project management, training, or consulting

Lightspeed

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…

Implementation Consultant II

Toronto

  • Skills: Implementation Consultant, onboarding, customer success, retail product, KPI, data import, workflow optimization, communication skills, training, support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

PagerDuty, Inc.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…

Senior Director, Enterprise Customer Success (Regional VP)

Toronto

  • Skills: digital operations management, Customer Success, SaaS, customer retention, upselling, cross-selling, data analysis, Gainsight, C-suite, customer centricity
  • Type: other
  • Salary: {'min': 192000.0, 'max': 264000.0, 'period': 'annual', 'currency': 'CAD'}

Scotiabank

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve su…

Director, Success Management

Toronto

  • Skills: network management, vendor relations, telephony systems, audit findings, process improvements, strategic alignment, data center, customer success strategies, risk management, stakeholder relationships
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Metergy Solutions

As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplie…

Client Success Manager

Markham

  • Skills: client success, submetering, billing, customer service, business development, data analysis, utility consumption, cross functional collaboration, SaaS, CRM
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Zip

Our cofounders started Zip in 2020 to address a complex problem in enterprise procurement, providing a consumer-grade user experience. Zip has a world-class te…

ERP Solutions Consultant

Toronto

  • Skills: B2B SaaS, procurement, customer onboarding, software configuration, data management, documentation, customer happiness, implementation process, task prioritization, communication skills
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Recharge

Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously…

Senior Customer Success Manager

Toronto

  • Skills: Customer Success, SaaS, E-commerce, Subscription Management, Consultative Selling, Account Management, Stakeholder Engagement, Performance Metrics, Renewal Strategy, Platform Expertise
  • Type: full_time
  • Salary: {'min': 112000.0, 'max': 140000.0, 'period': 'annual', 'currency': 'CAD'}

Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (p…

Customer Success Specialist

Toronto

  • Skills: customer success, client engagement, account renewal, onboarding, data integrity, process optimization, bilingual, communication skills, operational strategy, mental health
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

TELUS Agriculture & Consumer Goods

TELUS Agriculture & Consumer Goods is a leading company that connects farmers, trusted advisors, retailers, and manufacturers to enhance the agriculture and co…

Agriculture Customer Success Manager

Toronto

  • Skills: customer success, agriculture industry, CRM software, SaaS products, data insights, stakeholder management, client relationship, onboarding process, up-selling, performance indicators
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Axonify

Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces.

Customer Solutions Manager

Toronto

  • Skills: customer solutions, strategic customers, customer journey, customer success, consultative solutions, learning experience, platform optimization, strategic execution, program governance, project lead
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…

Manager, Customer Success

Toronto

  • Skills: Customer Success, Account Management, Team Leadership, B2B Software, SaaS, Coaching, Goal Setting, Collaboration, Negotiation, Performance Management
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Visier Solutions Inc

Visier gives organizations a Workforce AI Edge: a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate…

Sr. Manager, Customer Success

Toronto

  • Skills: Customer Success, SaaS, Product Adoption, Success Plans, Business Reviews, Risk Mitigation, Data Metrics, Team Development, Enterprise Clients, Cross-Functional Collaboration
  • Type: full_time
  • Salary: {'min': 135000.0, 'max': 175000.0, 'period': 'annual', 'currency': 'CAD'}