17 It Support And Service Desk jobs in Minneapolis.

Hiring now: Support Ops Associate I @ Alarmcom, Tech Support Engr @ Internet B, It Ops Engr Ii @ Fortra, Supervisor It Eng Voice @ Chs, Sr It Mgr User Exp @ Boston Sci, Sr It Engr Lmr Land Mobil @ Xcel Energ, Dean Of Registration And @ Hiawatha A, Support Analyst @ Anaplan, Service Tech @ Sealed Air, Head Of Customer Support @ Notable.Explore more at jobswithgpt.com.

🔥 Skills

customer service (6) technical support (5) troubleshooting (4) training (4) incident management (4) Active Directory (4) problem-solving (2) communication skills (2) Windows 10 (2) IT support (2)

📍 Locations

Minneapolis (8) Eden Prairie (2) Bloomington (1) Eagan (1) Inver Grove Heights (1) Maple Grove (1) Minnetonka (1) Roseville (1) Saint Paul (1)

Alarm.Com

Skills & Focus: customer service, technical support, troubleshooting, problem-solving, communication skills, technology, team collaboration, training, learning, security
About the Company: Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solut…
Type: Full-time
Benefits: Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous compan…

Internet Brands

Skills & Focus: tech support, end-user training, hardware troubleshooting, network connectivity, VPN support, incident management, customer service, Active Directory, Windows 10, problem-solving
About the Company: Internet Brands is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and…
Experience: Minimum of 2 years of equivalent work experience
Salary: $45k
Type: Full-time
Benefits: Comprehensive benefits package including health insurance options, flexible spending accounts, short-term and long-term…

Fortra

Skills & Focus: IT support, infrastructure systems, Windows, macOS, Microsoft 365, Active Directory, networking, ticket management, vendor proposals, communication skills
About the Company: Fortra has been providing IT solutions for over 40 years, focusing on helping individuals grow and contribute meaningfully as part of a collaborative team.
Experience: At least 4 years’ experience working in an enterprise IT organization, in a technical support or specialized role.
Type: Full-time
Benefits: Health, dental, and vision coverage as of hire; Immediate enrollment in 401(k), HSA, and FSA plans; Flexible PTO policy…
Skills & Focus: IT support, Service Desk, diagnostic tools, troubleshooting, first-line support, escalation, Microsoft Windows, Apple MacOS, customer service, Active Directory
About the Company: Fortra has been providing rewarding careers that challenge employees, support their growth, and foster a culture of collaboration and impact for over 40 years.
Experience: Entry-level
Salary: $50,000 - $65,000 USD
Type: Full-time
Benefits: Health, dental, and vision coverage, 401(k), HSA, and FSA plans, Flexible PTO, equity program participation, tuition re…

Chs, Inc.

Skills & Focus: Voice Infrastructure, IT Engineering, Team Leadership, Agile, VoIP, PBX, Problem-solving, Cloud-hosted voice systems, IT infrastructure, Cybersecurity
About the Company: CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources t…
Experience: 4+ years of experience in Information Technology and/or IT Technology Consulting and Support
Salary: $100200.00 - $167400.00
Type: Full Time
Benefits: medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off,…

Boston Scientific

Skills & Focus: IT management, service delivery, employee experience, budget management, cross-functional collaboration, data-driven decision-making, ITIL, Agile methodologies, customer-centric support, continuous improvement
About the Company: Boston Scientific Corporation is a global leader in medical science committed to solving the challenges that matter most, united by a deep caring for human lif…
Experience: Minimum 5 years of experience in IT team management and service delivery strategy
Salary: $122100 - $232000
Type: Hybrid
Benefits: Core and optional employee benefits

Xcel Energy

Skills & Focus: land mobile radio systems, network design, RF design, technical solution, vendor management, communication systems, incident management, cost estimation, system documentation, solution performance
About the Company: As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.…
Experience: Ten years of related functional experience
Salary: $109,500.00 to $155,500.00 per year
Benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, …

Hiawatha Academies

Skills & Focus: academic records, scheduling, attendance systems, compliance, technology support, enrollment processes, data accuracy, reporting, student credentials, first-line support
About the Company: Hiawatha Academies is a network of college-preparatory schools focused on closing the opportunity gap in Minneapolis. We seek to create a K-12 school experienc…
Salary: $67,000
Benefits: Professional Development is scheduled into the calendar year.

Anaplan

Support Analyst Minneapolis
Skills & Focus: Support Analyst, Level 3 Support, Problem-solving, Data analytics, Communication, Technical knowledge, Customer Success, Investigation, Troubleshooting, Software behavior
About the Company: Anaplan is a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform.
Salary: $60,000 - $83,000 USD
Type: Full-time

Sealed Air Corporation

Skills & Focus: technical support, packaging systems, sales, customer service, troubleshooting, relationship building, training, consultative approach, administrative duties, account manager
About the Company: Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivi…
Experience: 1+ years of high-level mechanical and/or sales expertise, 3+ years of MS Office (Word/Excel/PowerPoint)

Xcel Energy

Skills & Focus: IT Engineer, Land Mobile Radio, RF design, network design, system documentation, vendor management, technical solution design, incident management, operational performance, project lifecycle management
About the Company: As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.…
Experience: Ten years of related functional experience
Salary: $109,500.00 to $155,500.00 per year
Benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, …

Notable

Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Xcel Energy

Skills & Focus: IT solutions, application lifecycle management, requirements management, QA, deployment, continuous improvement, system diagnostics, Project delivery, lean practices, communication
About the Company: As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.…
Experience: Five years of related functional experience
Salary: $82,800.00 to $117,600.00 per year
Type: Remote/Office-based
Benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, …

Ameriprise Financial

Skills & Focus: Cisco, Voice, Operations, Engineer, Telephony, Incident Management, Troubleshooting, Monitoring, Documentation, Problem Resolution
About the Company: We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in…
Experience: 5 - 7 years’ experience in IP Telephony with experience supporting level 3 support, configuration, troubleshooting, implementation, security.
Salary: $104,900 / $141,600
Type: Full-time
Benefits: Competitive and comprehensive benefits program including vacation time, sick time, 401(k), and health, dental and life …

Crossfuze

Skills & Focus: technical support, customer service, Windows 7, Windows 8, Windows 10, Active Directory, ITIL, incident management, problem management, data accuracy
About the Company: Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as additional…
Experience: Experience in a technical support or customer service role preferred
Salary: $19.00 per hour
Type: Full-time
Benefits: Paid maternity and paternity leave, Newborn, adoption and fertility assistance, Additional PTO day for mental health, C…

Igt

Skills & Focus: technical support, data systems, 24/7 operation, monitoring, operating equipment, network technologies, operational procedures, customer requests, training, IT best practices
About the Company: IGT (NYSE:IGT) is a global leader in gaming, delivering entertaining and responsible gaming experiences across all channels and regulated segments.
Experience: 1-2 years of experience with Service Desk, Help Desk, Call Center, or Customer Service positions
Salary: $29,120 - $52,458
Type: Full-time
Benefits: Medical benefits day one, 12 paid holidays, three weeks of paid vacation, 401(k) with employer match, company-paid pare…

Sealed Air Corporation

Skills & Focus: technical support, packaging systems, sales, customer service, troubleshooting, relationship building, training, consultative approach, administrative duties, account manager
About the Company: Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivi…
Experience: 1+ years of high-level mechanical and/or sales expertise, 3+ years of MS Office (Word/Excel/PowerPoint)