Last updated: 2025-10-13

12 Customer Success Management jobs in Miami.

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Betr

Betr is building the world’s first real money gaming super app, with a unique, simplified user interface designed for casual sports fans.

Customer Operations Associate

Miami

  • Skills: customer experience, customer satisfaction, product operations, content operations, payment operations, customer empathy, problem solving, user acquisition, user retention, sports schedule
  • Level: entry
  • Type: full_time

Anaplan

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform.

CUSTOMER SUCCESS DIRECTOR

Miami

  • Skills: customer success, leadership, business acumen, SaaS, financial expertise, collaboration, strategic thinking, risk management, customer focus, people development
  • Level: mid
  • Type: full_time

Kandji

Kandji is the Apple device management and security platform that empowers secure and productive global work.

Customer Success Manager

Coral Gables

  • Skills: Customer Success, SaaS, Apple devices, Onboarding, Retention, Training, Product Adoption, Salesforce, Zendesk, JIRA
  • Level: mid
  • Type: full_time

Modernizing Medicine, Inc.

We are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center o…

Customer Success Manager, Strategic

Boca Raton

  • Skills: SaaS, Customer Success, Healthcare IT, Renewals, Salesforce, Data-driven, Client Lifecycle, EMR/EHR, Business Reviews, ChurnZero
  • Level: mid
  • Type: full_time

Activate Talent

We are a fast-growing e-commerce brand redefining customer success by making loyalty and retention the core drivers of growth. Our mission is to transform firs…

Director of Customer Success

Miami

  • Skills: customer success, e-commerce, loyalty programs, retention, lifetime value, team leadership, data-driven strategies, customer experience, metrics, DTC
  • Level: senior
  • Type: full_time

Safari AI

The Company's vision is to Automate Action of the leading companies in the physical economy, from Entertainment, QSR's, Retail and beyond. It's using computer …

Head of Client Success

Miami

  • Skills: Client Success, Enterprise Clients, AI tools, ROI, Performance Metrics, Startup Experience, Computer Vision, Communication Skills, Technical Learning, Travel for Meetings
  • Level: mid
  • Type: full_time

The Farmer's Dog

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care by improvin…

Senior Manager, Customer Service

Boca Raton

  • Skills: Customer Experience, Leadership, Coaching, Data Analysis, Management, Employee Engagement, Performance Metrics, Customer Retention, CRM Platforms, Problem-Solving
  • Level: senior
  • Type: full_time

New York Life Insurance Co

At New York Life Insurance Company, we have a long-standing legacy in stability, growth, and commitment to our employees, agents, policy owners, and the commun…

Service Leader, Onsite Relationship Management

Miami

  • Skills: relationship management, service support, customer experience, financial processes, strategic initiatives, training, AI-driven tools, digital platforms, collaboration, problem-solving
  • Level: mid
  • Type: full_time

Lingraphica

Lingraphica is a mission-driven organization that provides speech-generating devices and therapy software to help improve communication, speech, and quality of…

Customer Training & Success Manager

Princeton

  • Skills: AAC, training playbooks, customer success, blended learning, CRM tools, communication, device instruction, training materials, curriculum development, cross-functional collaboration
  • Level: mid
  • Type: full_time

EvenUp

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve.

Strategic Account Director

Miami

  • Skills: customer success, key account management, B2B SaaS, consultative approach, stakeholders, cross-functional, strategic planning, high-value accounts, advocacy, in-person engagement
  • Level: senior
  • Type: full_time

The Farmer's Dog

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re star…

Customer Experience People Manager

Boca Raton

  • Skills: customer experience, people management, CRM platforms, employee coaching, performance metrics, de-escalation skills, team collaboration, problem-solving, training programs, process improvement
  • Level: mid
  • Type: full_time

NextEra Energy

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million F…

Leader Customer Advocacy - Dsbn

Hialeah

  • Skills: customer satisfaction, regulatory compliance, customer complaints, process improvements, customer advocacy, energy industry, leadership, problem solving, analytical skills, communication
  • Level: senior
  • Type: full_time