Last updated: 2025-10-23
14 Customer Success Management jobs in Miami.
Betr
Betr is building the world’s first real money gaming super app, with a unique, simplified user interface designed for casual sports fans.
Miami
- Skills: customer experience, customer satisfaction, product operations, content operations, payment operations, customer empathy, problem solving, user acquisition, user retention, sports schedule
- Level: entry
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform.
Miami
- Skills: customer success, leadership, business acumen, SaaS, financial expertise, collaboration, strategic thinking, risk management, customer focus, people development
- Level: mid
- Type: full_time
Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work.
Coral Gables
- Skills: Customer Success, SaaS, Apple devices, Onboarding, Retention, Training, Product Adoption, Salesforce, Zendesk, JIRA
- Level: mid
- Type: full_time
The Hackett Group
Miami
- Skills: Customer Experience, Crisis Management, Operation Management, Business Delivery, Project Management, Service Level Management, Customer Satisfaction, Stakeholder Engagement, Quality Delivery, Accounts Status Reports
- Level: mid
- Type: full_time
Modernizing Medicine, Inc.
We are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center o…
Boca Raton
- Skills: SaaS, Customer Success, Healthcare IT, Renewals, Salesforce, Data-driven, Client Lifecycle, EMR/EHR, Business Reviews, ChurnZero
- Level: mid
- Type: full_time
Safari AI
The Company's vision is to Automate Action of the leading companies in the physical economy, from Entertainment, QSR's, Retail and beyond. It's using computer …
Miami
- Skills: Client Success, Enterprise Clients, AI tools, ROI, Performance Metrics, Startup Experience, Computer Vision, Communication Skills, Technical Learning, Travel for Meetings
- Level: mid
- Type: full_time
The Farmer's Dog
The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care by improvin…
Boca Raton
- Skills: Customer Experience, Leadership, Coaching, Data Analysis, Management, Employee Engagement, Performance Metrics, Customer Retention, CRM Platforms, Problem-Solving
- Level: senior
- Type: full_time
New York Life Insurance Co
At New York Life Insurance Company, we have a long-standing legacy in stability, growth, and commitment to our employees, agents, policy owners, and the commun…
Miami
- Skills: relationship management, service support, customer experience, financial processes, strategic initiatives, training, AI-driven tools, digital platforms, collaboration, problem-solving
- Level: mid
- Type: full_time
Lingraphica
Lingraphica is a mission-driven organization that provides speech-generating devices and therapy software to help improve communication, speech, and quality of…
Princeton
- Skills: AAC, training playbooks, customer success, blended learning, CRM tools, communication, device instruction, training materials, curriculum development, cross-functional collaboration
- Level: mid
- Type: full_time
EvenUp
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve.
Miami
- Skills: customer success, key account management, B2B SaaS, consultative approach, stakeholders, cross-functional, strategic planning, high-value accounts, advocacy, in-person engagement
- Level: senior
- Type: full_time
The Farmer's Dog
The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re star…
Boca Raton
- Skills: customer experience, people management, CRM platforms, employee coaching, performance metrics, de-escalation skills, team collaboration, problem-solving, training programs, process improvement
- Level: mid
- Type: full_time
Robert Half
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
Miami
- Skills: Customer Success, AI-driven products, ticketing systems, client lifecycle management, performance metrics, CSAT, Net Promoter Score, cross-functional collaboration, coaching, upselling
- Level: senior
- Type: full_time
State of Florida Department of Transportation
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and…
Boca Raton
- Skills: customer journey mapping, customer experience frameworks, communication best practices, data collection, documentation, project management, administrative support, operational efficiencies, quality assurance, collaboration
- Level: mid
- Type: full_time
NextEra Energy
Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians.
Miami
- Skills: customer success, data analysis, administrative tasks, performance metrics, reporting dashboards, technology solutions, automation, customer experience, energy program enrollment, AI applications
- Level: intern
- Type: internship