Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Workforce Manager
Mexico City
- Skills: workforce management, staffing levels, capacity planning, real-time management, agent productivity, forecasting, SLA performance, continuous improvement, data-driven, collaboration
- Experience: Experienced in WFM methodologies
OpenTable
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable is an industry leader with a unique insight into the world of…
Real Time Specialist and Workforce Manager
Mexico City
- Skills: Workforce Management, contact center, real-time activities, coaching, team leadership, analytical skills, communication skills, KPI, change management, Reporting
- Experience: 2-3 years of Workforce experience and/or 2-3 years of experience leading teams in a contact center
- Type: Full-time
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Real-Time Analyst (RTA)
Mexico City
- Skills: workforce management, real-time analyst, customer support, contact center, WFM tools, service level agreements (SLAs), real-time adjustments, data-driven decision making, problem-solving, collaboration
- Experience: 2-5 years of workforce management or real-time analyst experience in a customer support/contact center environment.
- Type: Full-time
Salesforce
Strategic Workforce & Organizational Planner
Mexico City
- Skills: Workforce Planning, Organizational Design, Data Analysis, AI-driven automation, Digital Labor, Stakeholder Engagement, Workforce Optimization, Strategic Thinking, Talent Development, Proactive Leadership
- Experience: 10+ years of experience in Workforce Planning, Organizational Design, HR Strategy, or related fields.
- Type: Full time
Under Armour
Sr. Allocation Analyst - Mexico
Huixquilucan
- Skills: allocation, analysis, planning, forecasting, data, business, collaboration, KPIs, inventory, growth
- Type: Full-time
OpenTable
Part of Booking Holdings, Inc., specializing in hospitality industry solutions, including restaurant reservations and contact center services.
Real Time Specialist Supervisor (Hybrid, Mexico City)
Mexico City
- Skills: lead, contact center, telephony, workforce management, CRM, staffing, performance metrics, training, outage management, transformation
Truelogic
At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier…
Workday Systems Analyst - Technology
Mexico City
- Skills: Workday, HRIS, reporting, data analysis, communication, collaboration, system configuration, issue resolution, analytics, process consulting
- Type: full_time
Mattel
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that i…
Demand Planning
Mexico City
- Skills: demand planning, Anaplan, Forecast Variance, Forecast Bias, data analysis, Excel, Tableau, Power BI, inventory management, S&OP process
- Type: other
Federal Express Holdings (Mexico)
Líder en el sector logístico y de transporte en México, brindamos soluciones innovadoras y de calidad a nuestros clientes. Trabajar con nosotros significa form…
Manager Workforce Management
Cuautitlán Izcalli
- Skills: workforce management, call center, strategic planning, data analysis, performance management, Verint, Five Nine, project management, operations research, customer service
- Type: full_time