40 Technical Support And Engineering jobs in Mexico City.

Hiring now: Technical Consulting Engr @ Cisco, Technical Customer Suppor @ Cloudflare, Dir Technical Support @ Samsara, Partner Engr @ Lyft, Associate Solution Engr @ Appian, Support Engr Sutherland C @ Sutherland, Sr Hana Database Engr @ Sap, Technical Support Spec @ Belvo, Technical Support Engr @ Bentley Sy, Grafana Engr @ Cognizant.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (11) technical support (8) SaaS (7) communication skills (7) Linux (6) data analysis (6) Collaboration (5) Technical Consultant (5) SQL (5) Scripting Languages (4)

đź“Ť Locations

Mexico City (40)
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Cisco

Technical Consulting Engineer CUCM Mexico City
Skills & Focus: Technical Support, Cisco Unified Communications Manager, Collaboration, SaaS, Networking, Cloud applications, Log Analysis, Networking - Routing Switching, Microsoft Solutions, Web API
About the Company: Cisco’s Technical Assistance Center is a team of world-class technical experts focused on helping customers deploy and operate their networks effectively while…
Experience: 5+ years of experience in support of Cisco Unified Communications or Business Video Solutions.
Type: Professional
Benefits: Quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, generous vacation and s…
Adoption Engineer Mexico City
Skills & Focus: Customer Success, Technical Support, Solutions Engineering, Network Infrastructures, Cloud Technologies, Application Frameworks, Scripting Languages, Technical Champion, Best Practice Recommendations, Product Training
About the Company: Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even t…
Experience: 3+ years of Technical Support, Solutions Engineering, Professional Services or similar technical customer facing roles
Type: Professional
Benefits: U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with Cisco matching contribut…

Cloudflare

Technical Customer Support Engineer Mexico City
Skills & Focus: Technical Support, Web Development, Analyzing DNS, SSL/TLS, HTTP, Website Performance, Command Line Interfaces, Scripting Languages, Customer Communication, Cloudflare Products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 2+ years of experience in a Technical Support role, Web Developer Support, or a similar position
Type: Full-time

Samsara

Director, Technical Support Mexico City
Skills & Focus: Technical Support, Customer Experience, Team Development, Efficiency, Operational Metrics, Escalation Management, SaaS, Automation, Problem Resolution, Customer Satisfaction
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 10+ years of leadership experience in Technical Support, Engineering, or Operations environment at Senior Manager or Director level.
Type: Full-time
Benefits: Competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara fo…

Cisco

Senior Network Support Engineer Mexico City
Skills & Focus: networking, customer support, cloud services, troubleshooting, technical issues, SaaS, VPN, performance monitoring, Linux, programming
About the Company: Cisco Systems, Inc. is a multinational technology conglomerate that designs, manufactures, and sells networking hardware, telecommunications equipment, and oth…
Experience: 5-7 years in a customer-facing role
Type: Hybrid
Benefits: Medical, dental, and vision insurance, 401(k) plan, short- and long-term disability coverage, paid holidays, vacation, …

Lyft

Partner Engineer Mexico City
Skills & Focus: Partner Engineer, API Platforms, REST APIs, SDKs, HTTP, OAuth, Technical Solutions, Integration, Developer Experience, Collaboration
About the Company: At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity t…
Experience: 4+ years of experience shipping production quality code
Type: Hybrid

Appian

Associate Solution Engineer Mexico City
Skills & Focus: Problem solving, Technical support, Software development, Data analysis, Customer engagement, Programming languages, Systems administration, RDBMS platforms, Technical challenges, Cross-functional collaboration
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: Flexibility to provide after business hours support; Proficiency in English; Bachelor's degree in any Engineering discipline, Information Technology, or similar degree program.
Type: Full-time
Benefits: Leverage growth opportunities such as in-house MBA program for new managers, Appian University with 3,000+ courses, Pre…

Sutherland

Support Engineer - Sutherland Connect Mexico City
Skills & Focus: SIP Server, Genesys, Technical Support, Troubleshooting, Platform Monitoring, Disaster Recovery Planning, Problem Resolution, Change Documentation, Vendor Management, TCPA Compliance

Sap

Senior HANA Database Engineer Mexico City
Skills & Focus: HANA Database, Cloud Services, Continuous Improvement, De-escalation, Incident Management, Problem Management, Service Request, High Availability, Disaster Recovery, Performance Optimization
About the Company: As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification.
Experience: 10+ years of related professional experience
Type: Regular Full Time

Cloudflare

Technical Customer Support Engineer Mexico City
Skills & Focus: Technical Support, Customer Support, DNS, Networking, Identity and Access Management, SSO, OAuth, Multi-factor Authentication, Cloudflare Zero Trust, Problem Solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Previous experience working as part of a team in a customer-facing role
Type: Full-time
Benefits: Cloudflare offers a complete package of benefits including Medical/Rx Insurance, Dental Insurance, Vision Insurance, Fi…

Belvo

Technical Support Specialist Mexico City
Skills & Focus: technical support, customer engagement, financial data, API platform, remote work, onboarding, customer feedback, documentation, fintech, open banking
About the Company: Belvo is an open finance API platform that aims to democratize access to financial services in Latin America, enabling financial innovators to interpret financ…
Experience: Students in their 3rd year or older
Type: Hybrid
Benefits: Stock options, Annual company bonus linked to company performance, Flexible working hours, Remote friendly, Pet friendl…

Cloudflare

Solutions Engineer Mexico City
Skills & Focus: Solutions Engineer, technical discussions, internet technologies, Cloudflare products, customer success, scripting language, web/mobile security, firewall rules, performance caching, project management
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 3 years of experience in a customer-facing sales or consulting role
Type: Full-time

Samsara

Technical Support Specialist Mexico City
Skills & Focus: technical support, customer assistance, troubleshooting, SaaS, IoT, networking, cloud technologies, problem-solving, communication skills, collaboration
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 3-5 years
Type: Full-time
Benefits: Full-time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Bentley Systems

Technical Support Engineer Mexico City
Skills & Focus: technical support, customer liaison, troubleshooting, analytical skills, remote training, user support, problem analysis, engineering software, documentation, communication skills
About the Company: Bentley Systems is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the …
Experience: 1-5 years of experience in technical support
Type: Hybrid/Home-based

Cognizant

Grafana Engineer Mexico City
Skills & Focus: Grafana, infrastructure monitoring, Media and Entertainment, collaborative, troubleshooting, performance optimization, documentation, infrastructure automation, monitoring tools, continuous learning
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 3 to 6 years
Type: Full-time
Benefits: Highly competitive benefits and salary packages, ongoing support and funding with training and development plans.

Cisco Thousandeyes

Adoption Engineer Mexico City
Skills & Focus: Adoption, Customer Success, Technical Consultant, Cloud Technologies, Network Infrastructure, Problem-solving, Communication, Product Training, Scripting Languages, Customer Lifecycle
About the Company: ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network.
Experience: 3+ years of Technical Support, Solutions Engineering, Professional Services or similar technical customer facing roles
Type: Full-time
Benefits: Quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term dis…

Cisco

Technical Consulting Engineer CUCM Mexico City
Skills & Focus: Technical Support, Cisco Unified Communications, Call control protocols, Log Analysis, Collaboration, Networking, Software as a Service, Troubleshooting, Engineering, Customer Experience
About the Company: Cisco’s Technical Assistance Center is a team of world-class technical experts focused on helping customers deploy and operate their networks effectively while…
Experience: 5+ years in support of Cisco Unified Communications
Type: Experienced
Benefits: Medical, dental, and vision insurance; 401(k); short and long-term disability; life insurance; paid time off; volunteer…

Google

Customer and Partner Solutions Engineer III, gTech Mexico City
Skills & Focus: customer solutions, technical troubleshooting, programming languages, web technologies, databases, data analysis, scripting, project management, collaboration, automation
About the Company: Google creates products and services that make the world a better place, bringing them to life through technical skill, product expertise, and a thorough under…
Experience: 3 years
Salary: $123,000-$176,000 + bonus + equity + benefits
Type: Full-time
Benefits: Comprehensive benefits including bonus, equity, and work location adjustments

Datadog

Technical Support Engineer 1 Mexico City
Skills & Focus: Technical Support, Integrations, Customer Education, Troubleshooting, SaaS, Cloud Applications, Communication, Linux, Programming, Problem-solving
About the Company: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and cus…
Type: Full-time
Benefits: Generous and competitive global and US benefits, new hire stock equity (RSUs), employee stock purchase plan, continuous…

Luxoft

Senior Market Data Support Engineer Mexico City
Skills & Focus: Market Data, Technical Support, Real-time data, System Administration, Application Development, Scripting Languages, Monitoring, Incident Management, Automation, Deployment Management

Datadog

Technical Support Engineer 2 Mexico City
Skills & Focus: technical support, SaaS, Zendesk, Jira, Confluence, programming, Linux, customer education, multi-channel, bilingual
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program for in-house networking…

Cognizant

Grafana Engineer Mexico City
Skills & Focus: Grafana, Infrastructure Monitoring, Collaboration, Performance, Optimization, Troubleshooting, Documentation, Cross-functional teams, Scalability, Continuous Learning
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 3 to 6 years
Type: Full-time
Benefits: Highly competitive benefits and salary packages, ongoing support and training development plans.

Appian Corporation

Associate Solution Engineer Mexico City
Skills & Focus: problem solving, technical support, data analysis, software development, systems administration, programming languages, RDBMS platforms, Linux, Windows, customer engagement
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: Bachelor's degree in any Engineering discipline, Information Technology, or similar degree program; Flexibility to provide after business hours support; Proficiency in English.
Type: Full-time
Benefits: Growth and development opportunities including Appian MBA program, Appian University access, Presentation Skills traini…

Cognizant

ServiceNow Technical Consultant Mexico City
Skills & Focus: ServiceNow, Technical Consultant, software applications, Agile development, JavaScript, HTML, customer communication, project processes, technical quality, mentorship
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: +3 years in General Consulting and Service Management
Benefits: Highly competitive benefits and salary package, ongoing support and funding with training and development plans.

Servicenow

ServiceNow Developer Mexico City
Skills & Focus: ServiceNow, IT Workflow, Customer Workflow, Employee Workflow, technical expert, configuration, unit testing, documentation, Javascript, collaboration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Experience: 8+ years experience as part of a professional services organization; or equivalent education/experience, 5+ years experience in Javascript, HTML, CSS

Cisco Thousandeyes

Adoption Engineer Mexico City
Skills & Focus: Adoption Engineer, customer success, technical support, network infrastructure, cloud technologies, application frameworks, scripting languages, communication skills, presentation skills, problem-solving skills
About the Company: ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the one…
Experience: 3+ years of Technical Support, Solutions Engineering, Professional Services or similar technical customer facing roles
Type: Full-time
Benefits: Quality medical, dental and vision insurance, a 401(k) plan, short and long-term disability coverage, up to twelve paid…

Nbc Universal

Production Engineer Mexico City
Skills & Focus: live television production, production support, broadcast production, technical support, preventative maintenance, virtualization, cloud initiatives, system upgrades, configuration documentation, system health
About the Company: NBCU is a leading media and entertainment company that engages audiences with diverse storytelling across various platforms.
Type: Project/Limited Term

Cognizant

ServiceNow Technical Consultant Mexico City
Skills & Focus: ServiceNow, Technical Consultant, JavaScript, Software Development, Agile, Configuration, Documentation, Problem-Solving, Technical Design, Mentorship
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: +3 years of experience in General Consulting, Service Management, Software Development and platform configuration experience.
Benefits: Receive ongoing support and funding with training and development plans; highly competitive benefits and salary package.

Nbcu

Production Engineer Mexico City
Skills & Focus: production support, live television, technical support, broadcast production, ticketing systems, preventative maintenance, virtualization, cloud initiatives, production systems, system health
Type: Project/Limited Term

Appian

Technical Consultant Mexico City
Skills & Focus: Technical Consultant, Customer Success, Agile methodologies, Software Development, Low-code platform, APIs, Relational databases, SQL, Artificial Intelligence, Continuous integration
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: 1+ years of experience with hands-on software development or technical consulting
Type: Full-time
Benefits: Training and Development, Growth Opportunities, Community involvement

Blackrock

Technical Support Engineer, Associate Mexico City
Skills & Focus: Technical Support, Site Reliability Engineering, DevOps, Platform Operations, Client Inquiries, Incident Management, Automation, Observability Framework, Telemetry Alerts, Python
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Experience: 2+ years
Type: Full-time
Benefits: To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan,…

Cloudflare

Customer Solutions Engineer Mexico City
Skills & Focus: customer solutions, technical advisor, onboarding, Cloudflare platform, customer success, technical best practices, collaboration, technical escalations, problem solving, scripting languages
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 3-6 years of prior post-sales customer relationship management
Type: Full-time

Datadog

Technical Support Engineer 3, Premier Mexico City
Skills & Focus: Technical Support, SaaS, Customer Engagement, Documentation, Linux, Infrastructure, Monitoring, Cloud, Problem-solving, Professional Development
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience in multi-channel technical support at a SaaS company
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, inclusive company culture, continuous professional development

Stripe

Technical Operations Role in Payments Mexico City
Skills & Focus: payment technologies, coding, SQL, technical problem-solving, communication skills, financial reporting, reconciliation processes, developer tools, data analysis, automate processes
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Knowledge of and experience with payment technologies and ecosystems, experience in coding (preferably Ruby and Java), and comfort using SQL and developer tools.
Technical Operations Role in Payments Mexico City
Skills & Focus: payment technologies, coding, SQL, technical problem-solving, communication skills, financial reporting, reconciliation processes, developer tools, data analysis, automate processes
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Knowledge of and experience with payment technologies and ecosystems, experience in coding (preferably Ruby and Java), and comfort using SQL and developer tools.
Technical Operations Role in Payments Mexico City
Skills & Focus: payment technologies, coding, SQL, technical problem-solving, communication skills, financial reporting, reconciliation processes, developer tools, data analysis, automate processes
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Knowledge of and experience with payment technologies and ecosystems, experience in coding (preferably Ruby and Java), and comfort using SQL and developer tools.

Google

Customer Engineer, Infrastructure Modernization Mexico City
Skills & Focus: cloud infrastructure, virtualization, containerization, technical stakeholders, English, Spanish, application modernization, cloud platforms, networking concepts, security concepts
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 6 years of experience with cloud native architecture in a customer-facing or support role.

Datadog

Commercial Sales Engineer Mexico City
Skills & Focus: Sales Engineer, technical expertise, sales presentations, product demonstrations, customer concerns, feature requests, DevOps, Windows, Linux, cloud monitoring
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Servicenow

Technology Consultant Mexico City
Skills & Focus: ServiceNow, AI, Customer Outcomes, Technical Consultant, Process Improvement, Workflows, Technical Standards, Documentation, Collaboration, Professional Services
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 8+ years experience as part of a professional services organization; or equivalent education/experience