Last updated: 2025-06-06

25 Technical Support And Engineering jobs in Mexico City.

Hiring now: Associate Solution Engineer @ Appian, Technical Consultant @ Appian, Solutions Engineer @ Cloudflare, Technical Operations Role In Payments @ Stripe, Technical Support Engineer 3 Premier @ Datadog, Partner Engineer @ Lyft, Technical Support Specialist @ Samsara, Grafana Engineer @ Cognizant, Systems Reliability Engineer @ Nutanix, Technical Support Representative Tier 2 @ Apolloio. Explore more at at jobswithgpt.com

šŸ”„ Skills

SaaS (6) troubleshooting (6) technical support (4) Collaboration (4) DevOps (4) Linux (3) SQL (3) Technical Support (3) Documentation (3) monitoring (3)

šŸ“ Locations

Mexico City (25)

Appian Corporation

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…

Associate Solution Engineer

Mexico City

  • Skills: problem solving, technical support, data analysis, software development, systems administration, programming languages, RDBMS platforms, Linux, Windows, customer engagement
  • Experience: Bachelor's degree in any Engineering discipline, Information Technology, or similar degree program; Flexibility to provide after business hours support; Proficiency in English.
  • Type: Full-time

Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…

Technical Consultant

Mexico City

  • Skills: Technical Consultant, Customer Success, Agile methodologies, Software Development, Low-code platform, APIs, Relational databases, SQL, Artificial Intelligence, Continuous integration
  • Experience: 1+ years of experience with hands-on software development or technical consulting
  • Type: Full-time

Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Solutions Engineer

Mexico City

  • Skills: Solutions Engineer, technical discussions, internet technologies, Cloudflare products, customer success, scripting language, web/mobile security, firewall rules, performance caching, project management
  • Experience: Minimum 3 years of experience in a customer-facing sales or consulting role
  • Type: Full-time

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…

Technical Operations Role in Payments

Mexico City

  • Skills: payment technologies, coding, SQL, technical problem-solving, communication skills, financial reporting, reconciliation processes, developer tools, data analysis, automate processes
  • Experience: Knowledge of and experience with payment technologies and ecosystems, experience in coding (preferably Ruby and Java), and comfort using SQL and developer tools.

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Technical Support Engineer 3, Premier

Mexico City

  • Skills: Technical Support, SaaS, Customer Engagement, Documentation, Linux, Infrastructure, Monitoring, Cloud, Problem-solving, Professional Development
  • Experience: 2+ years of related experience in multi-channel technical support at a SaaS company
  • Type: Full-time

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity t…

Partner Engineer

Mexico City

  • Skills: Partner Engineer, API Platforms, REST APIs, SDKs, HTTP, OAuth, Technical Solutions, Integration, Developer Experience, Collaboration
  • Experience: 4+ years of experience shipping production quality code
  • Type: Hybrid

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to har…

Technical Support Specialist

Mexico City

  • Skills: technical support, customer assistance, troubleshooting, SaaS, IoT, networking, cloud technologies, problem-solving, communication skills, collaboration
  • Experience: 3-5 years
  • Type: Full-time

Cognizant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

Grafana Engineer

Mexico City

  • Skills: Grafana, infrastructure monitoring, Media and Entertainment, collaborative, troubleshooting, performance optimization, documentation, infrastructure automation, monitoring tools, continuous learning
  • Experience: 3 to 6 years
  • Type: Full-time

Nutanix

Nutanix is an equal opportunity employer focused on providing a high-quality support experience and delivering innovative cloud solutions.

Systems Reliability Engineer

Mexico City

  • Skills: Systems Reliability, Troubleshooting, Technical Issues, Collaboration, Customer Support, Virtualization, Networking, Linux Systems, DevOps, Cloud
  • Experience: Minimum 2 years relative working experience
  • Type: Hybrid

Apollo.io

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…

Technical Support Representative (Tier 2)

Mexico City

  • Skills: technical support, troubleshooting, CRM, API, customer satisfaction, debugging, salesforce, Jira, B2B, SaaS
  • Experience: 3+ years in technical support, preferably in SaaS or B2B software
  • Type: Full-time

ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500Ā®. Our intelli…

ServiceNow Developer

Mexico City

  • Skills: ServiceNow Platform, IT Workflow, Customer Workflow, Employee Workflow, technical expert, workshops, business requirement workbooks, Javascript, HTML, CSS
  • Experience: 8+ years experience in a professional services organization; or equivalent education/experience
  • Type: Flexible or Remote

Royal Caribbean Group

Royal Caribbean Group is a vacation-industry leader with global brands, including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises, know…

Site Reliability Engineer

Mexico City

  • Skills: Site Reliability Engineer, DevOps, Cloud platforms, AWS, Incident response, Performance metrics, Collaboration, Monitoring tools, Problem-solving, Communication
  • Experience: 3-6 years in Site Reliability Engineering (SRE), DevOps, QA, or a related IT operations role.
  • Type: Full-time

Datadog

Commercial Sales Engineer

Mexico City

  • Skills: Sales, Engineering, technical, product, demonstrations, client, product onboarding, challenges, DevOps, monitoring

Zipdev

Technical Support Engineer

Mexico City

  • Skills: customer management, SaaS, support, technical investigation, monitoring, debugging, product delivery, configuration, troubleshooting, communication
  • Experience: Relevant tertiary qualifications or equivalent practical experience
  • Type: Full-time

Luxoft

Luxoft is a global technology consulting and engineering firm providing end-to-end solutions in finance, technology, and Mathematics for the capital markets in…

Murex Support Engineer

Mexico City

  • Skills: Murex, support, financial markets, Infra, Trade Life Cycle, SQL, Unix, client focus, problem solving, configuration
  • Experience: 4+ years in Murex functionalities

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…

Tier 1 Support Engineer

Mexico City

  • Skills: IT HelpDesk, Apple systems, Google Workspace, Slack, Zoom, JIRA, Confluence, scripting, endpoint management, customer service
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Technical Support Engineer 2, Premier

Mexico City

  • Skills: Technical Support, SaaS, Linux, Technical Troubleshooting, Customer Relationships, Integrations, Documentation, Client-Centric, Bilingual, Cloud Monitoring
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

DEUNA

We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform.

Technical Support Analyst

Mexico City

  • Skills: Technical Support, JIRA, Zendesk, AWS, TypeScript, Java, Go, Payment Service Providers, Vtex, Shopify
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Cisco ThousandEyes

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even t…

Implementation Engineer - Portuguese speaking

Mexico City

  • Skills: Digital Experience Assurance, monitoring, cloud telemetry, network architecture, enterprise analytics, customer engagement, project planning, implementation, training, best practices
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Apollo.io

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. It provides sales and marke…

Customer Experience Team Lead

Mexico City

  • Skills: Customer Experience, Quality Assurance, Team Lead, Calibration, DSAT, MaestroQA, Intercom, Zendesk, Performance Tracking, Analyst Development
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Turnitin

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…

Product Specialist

Mexico City

  • Skills: client support, technical support, problem-solving, customer queries, product issues, technical documentation, Learning Management Systems, SaaS, Microsoft Office, operating systems
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

G-P

Our leading SaaS-based Global Growth Platformā„¢ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establish…

Zendesk Developer

Mexico City

  • Skills: Zendesk Developer, Zendesk API, configuration, customization, workflow automation, integration, performance optimization, customer service, troubleshooting, analytical skills
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}