Helpshift
Helpshift bridges the disconnect between conventional customer service channels and a growing consumer base that does more on mobile phones and has a strong pr…
Customer Success Manager
Mexico City
- Skills: customer support, SMB, business relationships, data-driven, customer centric, renewals, churn reduction, SDK configurations, technical knowledge, customer inquiries
- Experience: 2+ years professional work experience; 1+ years helping SMB customers
- Type: Full-time
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing,…
Account Director
Mexico City
- Skills: Account Management, Customer Success, Stakeholder Management, Renewals, Expansion, Business Reviews, Contract Negotiations, Price Negotiations, Product Suites, High-Level Stakeholders
Gigamon
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work…
Customer Success Manager
Mexico City
- Skills: customer success, technical support, professional services, customer lifecycle, customer satisfaction, subscription revenue, renewal rates, churn reduction, cybersecurity, cloud
- Experience: 5+ years of overall experience in customer success
- Type: Hybrid
DEUNA
We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated…
Head of Account Management
Mexico City
- Skills: Customer Success, Account Management, SaaS, Client Relationship Management, Customer Retention, Cross-functional Collaboration, Data Analysis, Customer Satisfaction, Upselling, Team Management
- Experience: 7+ years of experience in customer success management, preferably in a SaaS environment.
- Type: Full-time
NIQ
NIQ specializes in data analytics and market insights.
Strategic Account Manager
Mexico City
- Skills: Growth, Profitability, Strategic Accounts, Renewals, Up-selling, Cross-selling, Business Relationships, B2B Sales, Account Plans, Customer Success
- Type: Full-time
Wellhub
Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to fitness, mindfulness, therapy, nutrition, and sleep partners within one …
Client Success Sr. Manager
Mexico City
- Skills: client success, account management, business development, client relationships, growth strategies, client retention, wellness technology, digital marketing, customer satisfaction, revenue growth
- Experience: 4-5 years in account management, client success, or similar roles in the B2B technology market
Nutanix
Nutanix is a leading enterprise cloud computing company providing solutions built on hyper-converged infrastructure technology.
Renewal Sales Representative
Mexico City
- Skills: renewal sales, quota attainment, high-tech sales, channel partners, datacenter technologies, virtualization, storage, cloud, networking, customer success
- Experience: 2-3 years of successful account management, business development or renewal sales experience
Cisco
Cisco is a leading technology company specializing in networking hardware, telecommunications equipment, and high-technology services and products.
Customer Success Specialist
Mexico City
- Skills: Customer Success, Onboarding, Account Management, SaaS, Cloud technologies, Customer journey, Renewal strategies, Customer data analysis, CRM, Proactive engagement
- Experience: 2+ years in Customer Success, Onboarding, or Account Management in SaaS
- Type: Professional
Believe Digital
Believe Digital provides distribution services for independent labels and artists with a focus on innovation and customer success.
Account Management / Customer Success
Mexico City
- Skills: customer success, KPI, revenue growth, performance improvement, services execution, business reviews, cross-functional collaboration, artist relations, contract renewal, upselling
- Experience: 3+ years in Account Management or Customer Success
- Type: Full-time