25 It Support And Service Desk jobs in Mexico City.

Hiring now: Support Spec @ Vista, Call Center Associate I @ Igt, Support Engr @ Sap Fionee, Technical Consulting Engr @ Cisco, Support Engr Sutherland C @ Sutherland, It Support Spec @ Nielseniq, Ccnp Consultant @ Cognizant, Professional Services Con @ Fortra, Level 1 L1 Pos Support Sp @ Shijigroup, Representante Servicio Te @ Baxter.Explore more at jobswithgpt.com.

🔥 Skills

technical support (8) customer service (4) troubleshooting (4) Technical Support (4) documentation (4) Problem Solving (3) problem solving (3) communication skills (3) Collaboration (3) Troubleshooting (3)

📍 Locations

Mexico City (23) Tlalpan (2)
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Vista

Support Specialist Tlalpan
Skills & Focus: SQL Server, sentencias SQL, resolución de problemas, errores de software, comunicación con clientes, SDLC, tecnologías de información, MySQL Server, hardware, redes
About the Company: Vista es una empresa dedicada al desarrollo de soluciones tecnológicas para la industria cinematográfica.
Experience: Experiencia en la implementación o soporte de software. Experiencia laboral con SDLC y soluciones de TI.
Benefits: Desarrollo profesional, aprendizaje, cultura dinámica y abierta.
Helpdesk Support Specialist Tlalpan
Skills & Focus: Helpdesk Support, Problem Solving, SQL Server, Hardware Malfunctions, OS Problems, Network Connectivity, Client-facing Skills, Task Management, Verbal Communication, Cinema Industry
About the Company: Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film d…
Experience: Minimum 1 year experience in a hands-on IT role (support analyst, software or similar)
Type: Full-time
Benefits: Food coupons, All law benefits and better, Medical Insurance, Hybrid Scheme

Igt

Call Center Associate I Mexico City
Skills & Focus: call center, customer service, inbound calls, troubleshooting, problem escalation, card activation, PIN replacement, supply requests, customer relations, data entry
About the Company: IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…
Experience: 1 year of customer service experience within a call center or comparable industry preferred

Sap Fioneer

Support Engineer Mexico City
Skills & Focus: problem solving, stakeholder management, customer satisfaction, issue resolution, ticket management, root cause analysis, communication skills, financial services, SAP solutions, quality assurance
About the Company: SAP Fioneer builds software and platforms that enable banks, insurance companies and challengers to run, transform and grow – cost-efficiently and at scale and…
Experience: Experience in the financial services environment, ideally with SAP solutions; previous experience in support organizations and ticket management.
Type: Full-time
Benefits: Opportunity to shape the fast-changing financial services landscape; flexible working policy; competitive compensation …

Cisco

Technical Consulting Engineer Mexico City
Skills & Focus: Technical Support, Collaboration, Data Center, Security, Voice, Wireless, Routing, Switching, Problem Solving, Customer Experience
About the Company: Cisco's Technical Assistance Center (TAC) is a team of elite technical experts focused on helping customers deploy and operate their networks effectively while…
Experience: 2 to 3+ years
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan, short and long-term disability coverage, basic life insurance, paid …

Sutherland

Support Engineer - Sutherland Connect Mexico City
Skills & Focus: SIP Server, Genesys, Technical Support, Troubleshooting, Platform Monitoring, Disaster Recovery Planning, Problem Resolution, Change Documentation, Vendor Management, TCPA Compliance

Nielseniq

IT Support Specialist Mexico City
Skills & Focus: IT Support, Knowledge Transfer, SNOW, Support Issues, Documentation, Development Team, Operational Support, Knowledge Management, Critical Outages, On-call Support

Cognizant

CCNP Consultant Mexico City
Skills & Focus: network management, consulting, network infrastructure, network design, performance evaluation, network security, Cisco Certified Network Professional, problem-solving, technical support, team collaboration
About the Company: Cognizant is one of the world's leading professional services companies, transforming business, operational, and technology models for clients to help them suc…
Experience: 9 to 11 years
Type: Full-time
Benefits: Highly competitive benefits and salary packages, ongoing support and funding with training and development plans.

Fortra

Professional Services Consultant I Mexico City
Skills & Focus: customer support, problem solving, technical aptitude, customer relationship, communication skills, triage support, collaboration, documentation, issue resolution, software support
About the Company: For over 40 years, our employees have enjoyed rewarding careers that challenge them, support their growth, and inspire them to think and act boldly to make a r…
Experience: 1 to 3 years of experience in a support role.
Benefits: We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much …

Cisco

Technical Consulting Engineer CUCM Mexico City
Skills & Focus: Technical Support, Cisco Unified Communications, Call control protocols, Log Analysis, Collaboration, Networking, Software as a Service, Troubleshooting, Engineering, Customer Experience
About the Company: Cisco’s Technical Assistance Center is a team of world-class technical experts focused on helping customers deploy and operate their networks effectively while…
Experience: 5+ years in support of Cisco Unified Communications
Type: Experienced
Benefits: Medical, dental, and vision insurance; 401(k); short and long-term disability; life insurance; paid time off; volunteer…

Shijigroup

Level 1 (L1) POS Support Specialist Mexico City
Skills & Focus: customer support, POS, troubleshooting, support tickets, SLA, Zoho Desk, JIRA, documentation, collaboration, training

Baxter

Representante Servicio Tecnico Mexico City
Skills & Focus: Technical Services, Healthcare, Patient Care, Diversity, Employee Development, Innovation, Collaboration, Technology Solutions, Quality, Customer Support
About the Company: Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare…
Type: Full time
Benefits: Our comprehensive benefits options reflect the value we place in our employees.

Nbc Universal

Production Engineer Mexico City
Skills & Focus: live television production, production support, broadcast production, technical support, preventative maintenance, virtualization, cloud initiatives, system upgrades, configuration documentation, system health
About the Company: NBCU is a leading media and entertainment company that engages audiences with diverse storytelling across various platforms.
Type: Project/Limited Term

Shiji

Level 2 (L2) PMS Support Specialist Mexico City
Skills & Focus: PMS Support, technical support, customer support, troubleshooting, escalated cases, service level agreements, customer satisfaction, cross-functional teams, system functionality, documentation

Cisco

Technical Consulting Engineer ACI Mexico City
Skills & Focus: Technical Support, Customer Support, Networking, Cloud and Data Center, Cisco Products, Incident Resolution, Problem Solving, Documentation, Technical Problems, Knowledge Transfer
About the Company: The Cisco CX Centers team is a dynamic group of consulting engineers dedicated to supporting Cisco customers.
Experience: 3+ years in the Customer Support IT industry
Type: Professional
Benefits: Quality medical, dental and vision insurance, a 401(k) plan with matching, vacation, and numerous wellbeing offerings.

Rackspace

Customer Service Technician Mexico City
Skills & Focus: customer service, technical support, troubleshooting, business email, Microsoft Office 365, phone support, chat support, support tickets, problem identification, solutions

Cognizant

Service Now Architect Mexico City
Skills & Focus: Service Now, Asset Management, IT infrastructure, collaboration, disaster recovery, technical support, compliance, performance metrics, documentation, innovation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 6 to 10 years
Type: Full-time
Benefits: Receive ongoing support and funding with training and development plans. Have a highly competitive benefits and salary …

Nbcu

Production Engineer Mexico City
Skills & Focus: production support, live television, technical support, broadcast production, ticketing systems, preventative maintenance, virtualization, cloud initiatives, production systems, system health
Type: Project/Limited Term

Payjoy

Clerk Support Supervisor Mexico City
Skills & Focus: soporte al cliente, consultas, problemas, equipo de apoyo, análisis, comentarios de clientes, datos operativos, mejora, calidad del servicio, eficiencia operativa
About the Company: PayJoy es un proveedor de servicios financieros con una misión clara: ayudar a clientes desatendidos en mercados emergentes a lograr estabilidad y éxito financ…

Cognizant

Desktop Support Technician Mexico City
Skills & Focus: Desktop Support, End User Computing, Windows, MAC, service desk, SCCM, ticketing systems, hardware, software support, technical support
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 5+ years in a Deskside Support role with at least 3 years face to face support.
Type: Full-time

Nielseniq

Support Specialist Mexico City
Skills & Focus: Support issues, SNOW tickets, knowledge transfers, escalations, bridge calls, critical outages, knowledge management, platform tickets, software defects, on-call support

Wpp

IT Support Specialist Mexico City
Skills & Focus: IT support, help desk, desk side support, incident management, asset management, customer service, AV technology, software deployment, user onboarding, problem solving
About the Company: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. We create …
Experience: 2+ years in an IT help desk / desk side support role
Benefits: Passionate, inspired people, scale and opportunity, challenging and stimulating work.

Bp

Vx Maintain Coordinator Mexico City
Skills & Focus: VxMaintain, Data Integrity, Customer Service, Work Order Management, Troubleshooting, Service Providers, User Access, Maintenance Management, Hybrid Schedule, Communication Skills
About the Company: bp is transitioning to an integrated energy company, focusing on delivering enhanced customer experiences through innovation and technology.
Experience: Entry
Type: Professionals
Benefits: Flexible working options and paid parental leave policy, among others.

Cognizant

Desktop Support Technician Mexico City
Skills & Focus: Deskside Support, End User Computing, Windows, MAC, MS Office, Ticketing systems, Active Directory, Networking, Audio Video Conferencing, ITIL
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 5+ years
Type: Full-time

Johnson & Johnson

Analyst Tech Field Serv Mexico City
Skills & Focus: customer service, technical support, administrative activities, service calls, order processing, complaint reporting, maintenance management, data management, problem resolution, communication skills
About the Company: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented,…
Experience: at least 2 years
Type: Fully Onsite