Last updated: 2025-06-06
31 Customer Support And Experience jobs in Mexico City.
Hiring now: Product Advocate @ Apolloio, Call Center Supervisor @ Opentable, Onboarding Specialist @ Scale, Operations Team Member @ Stripe, Customer Support Supervisor @ Samsara, Customer Exp Agent @ Doordash, Customer Support @ Dolarapp, Critical Escalations Manager @ Nutanix, Client Exp Specialist @ Flywire, Customer Success Specialist @ Aircall. Explore more at at jobswithgpt.com
š„ Skills
communication skills (10)
customer service (10)
problem-solving (10)
problem solving (6)
customer experience (6)
customer support (4)
time management (4)
Leadership (4)
communication (4)
CRM (3)
š Locations
Mexico City (30)
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. It provides sales and markeā¦
Product Advocate
Mexico City
- Skills: customer support, technical troubleshooting, product expertise, communication skills, SaaS, CRM, CSAT, bug tracking, time management, customer feedback
- Experience: Minimum proven experience of 2 years in at least one entry-level tech support role.
- Type: Full-time
OpenTable
An industry leader with unique insight into the world of hospitality, part of Booking Holdings, Inc. (NASDAQ: BKNG). OpenTable helps restaurants and venues attā¦
Call Center Supervisor
Mexico City
- Skills: team building, customer service, time management, multitasking, analytical skills, problem solving, Microsoft Windows, Salesforce, networking, communication skills
- Experience: 2-3 years of call center supervisory experience
- Type: Full-time
Scale
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faā¦
Onboarding Specialist
Mexico City
- Skills: onboarding, customer support, outreach, consulting, documentation, technical issues, problem-solving, communication skills, training programs, collaborative attitude
- Experience: Prior experience in customer support, recruiting, sales, or another outreach-based role, ideally in a fast-growing or tech-focused environment.
- Type: Contractor
- Salary: Starting fixed rate of $4.25 USD per hour, increasing to $5.50 after successful probationary period + performance-based incentives + paid holidays
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesāfrom the worldās largest enterprises to the most ambitious startupsāuse Strā¦
Operations Team Member
Mexico City
- Skills: operations, problem solving, user experience, analytical thinking, technical products, cross team collaboration, process improvement, troubleshooting, solutions-oriented, support experience
- Experience: Less than 12 months of full-time working experience or a 2025 graduate with full-time availability.
- Type: Full-time
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startuā¦
Product Advocate Team Lead
Mexico City
- Skills: Coaching & Development, Team Engagement, Conflict Resolution, Recognition & Employee Support, KPI Analysis, Accountability, Operational Inspection, Customer Advocacy, Escalation & Issue Resolution, Cross-Functional Collaboration
- Experience: 2+ years in a leadership role within customer support or a related field
Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā¢ Cloud, a platform that enables organizations that depend on physical operations to harness IoT ā¦
Customer Support Supervisor
Mexico City
- Skills: Customer Support, Leadership, Coaching, Contact Center, Team Management, Escalations, Training, Performance Management, Customer Satisfaction, Problem-solving
- Experience: 1-3 years of leadership experience in a high-volume contact center support environment.
- Type: Full-time
DoorDash
DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.
Customer Experience Agent
Mexico City
- Skills: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
- Experience: At least 1 year of experience in customer service
- Type: Full-time
- Salary: $15,000 MXN monthly
DolarApp
At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: doā¦
Customer Support
Mexico City
- Skills: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
- Type: Full time
- Salary: Competitive salary
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startuā¦
Customer Advocate Representative
Mexico City
- Skills: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
- Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)
Nutanix
Critical Escalations Manager
Mexico City
- Skills: Critical Escalations, Crisis Management, Technical Support, Customer Satisfaction, Leadership, Incident Management, Communication, Process Improvement, Account Management, Team Collaboration
- Experience: 3 years experience in critical/crisis situation management for technical customer escalations
Flywire
Client Experience Specialist
Mexico City
- Skills: client support, inbound inquiries, root cause analysis, problem-solving, client education, escalation management, payment process, training coordination, workflow optimization, data analysis
Aircall
Aircall is the worldās leading integrated customer communications and intelligence platform for growing businesses, unifying voice and digital channels with AIā¦
Customer Success Specialist
Mexico City
- Skills: customer success, relationship building, multicultural team, support, growth, client base, automation, AI, communication, customer experience
OpenTable
OpenTable is an industry leader in hospitality technology, helping restaurants, bars, wineries, and other venues attract guests, manage capacity, improve operaā¦
Call Center Supervisor (Hybrid, Mexico City)
Mexico City
- Skills: team development, communication, time management, performance, problem solving, customer service, leadership, training, collaboration, schedules
- Experience: 2-3 years of call center supervisory experience
Nielsen
Nielsen is passionate about powering a better media future through providing powerful insights that drive client decisions and deliver results. Their talented,ā¦
Escalation Program Manager
Mexico City
- Skills: Escalation, Customer Experience, Support, Root Cause Analysis, Operational Excellence, Stakeholders, Support Associates, Customer Support, Process Improvement, Case Management
Accor
Customer Service Representative
Mexico City
- Skills: customers, information, experience, service, brand, needs, essential practices, unique, culture, attend
Flywire
Payment Experience Associate II
Mexico City
- Skills: payment experience, customer support, problem-solving, international communication, product knowledge, customer satisfaction, feedback collection, team collaboration, initiative, flexibility
IKEA
IKEA is a multinational company that designs and sells ready-to-assemble furniture, kitchen appliances, and home accessories.
Customer Service Associate
Mexico City
- Skills: customer service, problem-solving, retail, sales growth, inventory management, complaints resolution, customer experience, IKEA products, business optimization, team collaboration
- Type: Full-time
HomeLight
HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to connect with top real estate agents and succeed at evā¦
Support Operations Manager
Mexico City
- Skills: customer support, operations management, automation, AI, HubSpot, Zendesk, data analysis, remote team leadership, KPI, CSAT
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Baubap
Customer Champion
Mexico City
- Skills: customer experience, loan disbursements, CSAT score, client documentation, feedback loops, customer insights, product improvements, fast-paced startup, problem-solving, communication skills
- Type: full_time
- Salary: {'min': 24000.0, 'max': 24000.0, 'period': 'monthly', 'currency': 'MXN'}
Domino's Pizza
Manager
Mexico City
- Skills: customer service, staffing, inventory management, training, delivery logistics, equipment operation, sales processing, team development, communication skills, positive attitude
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Lyft
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity tā¦
Associate
Mexico City
- Skills: customer service, support, escalation, CRM, troubleshooting, empathy, problem-solving, communication, mobile applications, hybrid work
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesāfrom the worldās largest enterprises to the most ambitious startupsāuse Strā¦
Customer Support Specialist
Mexico City
- Skills: social media support, user issues, communication skills, analytical thinking, problem solving, process improvement, SQL, cross team collaboration, operational culture, customer experience
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Keywords Studios
Customer Service Representative - Written Support
Mexico City
- Skills: customer service, written support, English, Spanish, communication skills, multi-tasking, adaptability, active listening, medical expenses insurance, grocery tickets
- Type: full_time
- Salary: {'min': 10500.0, 'max': None, 'period': 'monthly', 'currency': 'MXN'}
Docplanner Group
With a global mission to āmake the healthcare experience more humanā, Docplanner Group is the world's biggest healthcare platform, serving patients and the heaā¦
Team Leader
Mexico City
- Skills: team leadership, product enablement, customer success, multicultural environment, performance metrics, analytical skills, problem-solving, Spanish fluency, English fluency, market understanding
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}