36 Customer Support And Experience jobs in Mexico City.

Hiring now: Customer Service Spec Ii @ Te Connect, Customer Support Graduate @ Cognizant, Customer Exp Agent @ Doordash, Rlt Customer Ops And Serv @ Novartis, Customer Service Rep Engl @ Bp, Validation Support Superv @ Payjoy, Prod Advocate @ Apolloio, Customer Happiness Superv @ Clara, Ops Team Member @ Stripe, Representante Servicio Te @ Baxter.Explore more at jobswithgpt.com.

🔥 Skills

customer service (10) communication skills (9) communication (8) Communication (6) problem solving (6) Customer Service (5) Customer Support (5) customer support (5) problem-solving (5) analytical thinking (5)

đź“Ť Locations

Mexico City (34) Tlalnepantla (2)
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Te Connectivity

CUSTOMER SERVICE SPECIALIST II Tlalnepantla
Skills & Focus: Customer Service, Communication Skills, Problem Solving, SAP, Order Management, Customer Experience, Relationship Management, Service Delivery, Business Process, Feedback Management
About the Company: TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales s…
Experience: Bachelor’s degree. SAP experience (SD module) is a big advantage.
CUSTOMER SERVICE SPECIALIST II Tlalnepantla
Skills & Focus: Customer Service, Business Relationship, Customer Satisfaction, Sales, Customer Complaints, Interpersonal Skills, Communication Skills, Process Improvement, Microsoft Suite, SAP
Experience: Minimum 2 years’ experience in Customer Service related role.

Cognizant

Customer Support - Graduate Mexico City
Skills & Focus: Customer Support, Collaboration, Communication, Self-motivation, Growth mindset, Learning, Consulting, Diversity, Inclusion, Technology
About the Company: Cognizant helps companies modernize technology, reinvent processes, and transform experiences, so they stay ahead in a constantly evolving world. Our unique in…
Experience: Basic knowledge in customer support, ability to self-motivate, and developing communication and collaboration skills.
Type: Full-time
Service Desk Jr- Graduate Mexico City
Skills & Focus: service desk, communication, collaboration, growth mindset, technology, consulting, diversity, inclusion, student programs, permanent work authorization
About the Company: Cognizant helps companies modernize technology, reinvent processes, and transform experiences, so they stay ahead in a constantly evolving world.
Experience: Basic knowledge in service desk
Type: Full-time
Customer Support - Graduate Mexico City
Skills & Focus: customer support, communication, collaboration, growth mindset, curiosity, technology, consulting, diversity, inclusion, innovation
About the Company: Cognizant helps companies modernize technology, reinvent processes, and transform experiences, so they stay ahead in a constantly evolving world. Cognizant is …
Experience: Basic knowledge in customer support.
Type: Full-time

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
About the Company: DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.
Experience: At least 1 year of experience in customer service
Salary: $15,000 MXN monthly
Type: Full-time
Benefits: Paid personal days, work-from-home equipment, life insurance, monthly wellness bonus, grocery vouchers, medical assista…

Novartis

RLT Customer Operations and Service Mexico City
Skills & Focus: patient journey, customer operations, infusion process, logistics, communication, supply chain, stakeholder management, attention to detail, problem-solving, matrix work
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare profess…

Bp

Customer Service Representative - English speakers Mexico City
Skills & Focus: customer service, communication, problem-solving, digital fluency, call center, customer experience, analytical thinking, business process improvement, customer satisfaction, creativity and innovation
About the Company: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) busi…
Experience: Entry
Type: Professionals
Benefits: learning and development opportunities, life & health insurance, meal vouchers, annual cash bonus, pension plan

Payjoy

Validation Support Supervisor Mexico City
Skills & Focus: compliance, documents, customer service, global standards, team, coaching, results, exceptional, support, supervisor
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…

Apollo.Io

Product Advocate Mexico City
Skills & Focus: customer support, technical troubleshooting, product expertise, communication skills, SaaS, CRM, CSAT, bug tracking, time management, customer feedback
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. It provides sales and marke…
Experience: Minimum proven experience of 2 years in at least one entry-level tech support role.
Type: Full-time
Benefits: Collaboration across departments, resources for growth, autonomy to own your role, encouraging bold ideas and courageou…

Cognizant

Service Desk Jr- Graduate Mexico City
Skills & Focus: dynamic, technology, customer service, communication, collaboration, self-motivated, growth mindset, learning, inclusive, innovation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: Basic knowledge in Customer Service / Service desk
Type: Full-time

Clara

Customer Happiness Supervisor Mexico City
Skills & Focus: Customer Happiness, Lead, KPI, B2B, Zendesk, CRM platforms, Excel/Sheets, Communication, Empathy, Goal-driven
About the Company: Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and o…
Experience: 3+ years of B2B customer experience and 2+ years leading teams
Type: Full-time
Benefits: Competitive salary & a robust stock ownership plan; 100% flexible work model; a set of benefits that are adaptable to y…

Stripe

Operations Team Member Mexico City
Skills & Focus: operations, problem solving, user experience, analytical thinking, technical products, cross team collaboration, process improvement, troubleshooting, solutions-oriented, support experience
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Less than 12 months of full-time working experience or a 2025 graduate with full-time availability.
Type: Full-time

Apollo.Io

Customer Advocate Representative Mexico City
Skills & Focus: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)

Baxter

Representante Servicio Tecnico Mexico City
Skills & Focus: Technical Services, Healthcare, Patient Care, Diversity, Employee Development, Innovation, Collaboration, Technology Solutions, Quality, Customer Support
About the Company: Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare…
Type: Full time
Benefits: Our comprehensive benefits options reflect the value we place in our employees.

Boston Scientific

Technician IC Mexico City
Skills & Focus: Interventional Cardiology, Hemodynamics, customer service, teamwork, communication skills, sales plan, strategic therapies, business partners, market analysis, relationship building
About the Company: As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Ou…
Experience: Recent graduates can apply.
Type: Field Based

Samsara

Customer Support Supervisor Mexico City
Skills & Focus: Customer Support, Leadership, Coaching, Contact Center, Team Management, Escalations, Training, Performance Management, Customer Satisfaction, Problem-solving
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT …
Experience: 1-3 years of leadership experience in a high-volume contact center support environment.
Type: Full-time
Benefits: Full-time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Bp

Customer Service Lead Mexico City
Skills & Focus: Customer Service, Leadership, Communication, Problem-solving, Customer Experience, Supervisory, Analytical Thinking, People Skills, Quality Audits, Hybrid Working
About the Company: bp is transitioning to an integrated energy company and aims to adapt to a changing world while maintaining competitive performance, supporting the delivery of…
Experience: Entry
Type: Professionals
Benefits: Phenomenal environment & benefits include an open and inclusive culture, a great work-life balance, learning and develo…

Scale

Onboarding Specialist Mexico City
Skills & Focus: onboarding, customer support, outreach, consulting, documentation, technical issues, problem-solving, communication skills, training programs, collaborative attitude
About the Company: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen fa…
Experience: Prior experience in customer support, recruiting, sales, or another outreach-based role, ideally in a fast-growing or tech-focused environment.
Salary: Starting fixed rate of $4.25 USD per hour, increasing to $5.50 after successful probationary period + performance-based incentives + paid holidays
Type: Contractor
Benefits: Paid holidays, performance-based incentives.

Nutanix

Resolutions Manager Mexico City
Skills & Focus: customer success, escalation management, technical support, conflict resolution, communication skills, customer interaction, multi-tasking, critical incidents, action plans, organization skills
Experience: At least 3 years managing technical escalation, technical support and/or customer management experience
Type: Hybrid

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem-Solving, Communication, Empathy, Collaboration, Customer Satisfaction, Product Knowledge, Issue Resolution, Proactive Outreach

Bp

Customer Service Team Lead Mexico City
Skills & Focus: Call Center, Communication, Customer Experience (CX), Customer Satisfaction, Customer Service, Detail-Oriented, Help Desk Support, Microsoft Office, Problem Solving, Supervisory Experience
About the Company: bp is transitioning to an integrated energy company focused on delivering enhanced customer experiences and driving innovation.
Experience: Intermediate
Type: Professionals
Benefits: Phenomenal environment & benefits, including an open and inclusive culture, work-life balance, learning and development…

Clara

Customer Happiness Supervisor Mexico City
Skills & Focus: Customer Happiness, leadership, operations, performance, KPIs, Zendesk, B2B, data analysis, communication, team culture
About the Company: Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and o…
Experience: 2+ year leading teams or acting as technical referent in CX; 3+ years of B2B customer experience
Type: Full-time
Benefits: Competitive salary & a robust stock ownership plan; 100% flexible work model; a set of benefits that are adaptable to y…

Doordash

Customer Support Representative, Bilingual Mexico City
Skills & Focus: customer support, bilingual, troubleshooting, communication skills, relationship building, team environment, technical fluency, customer-centric, fast-paced, professionalism
About the Company: At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Experience: 1 year of experience troubleshooting customer issues using email, phone, and chat.
Salary: 15000 MXN monthly
Type: Full-time
Benefits: Paid personal days, wellness bonus, grocery vouchers, performance bonuses, life insurance, medical coverage, psychologi…

Flex Living

Customers' Relations Specialist Mexico City
Skills & Focus: customer support, communication, relationship building, issue resolution, feedback, administrative tasks, CRM, satisfaction, conflict resolution, team coordination
About the Company: Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving ten…
Type: Full time
Benefits: Competitive salary and benefits package. Opportunities for career growth within a fast-expanding company.

Stripe

Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time
Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time
Operations Specialist Mexico City
Skills & Focus: user-first mindset, problem solving, analytical thinking, customer service, process-oriented mindset, cross team collaboration, process improvement, technical products, operational culture, global operations specialists
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: Prior experience in customer service or internal/external user facing operations is preferred.
Type: Full-time

Dolarapp

Customer Support Mexico City
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to w…

Alertmedia

Manager, Customer Support Mexico City
Skills & Focus: Customer Support, Leadership, Mentoring, Customer Experience, SaaS, Salesforce, Zendesk, Problem-solving, Team Management, Communication
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: Minimum of 5 years of experience in a customer support lead/manager role within a customer organization within a tech/SaaS organization
Type: Hybrid
Benefits: Competitive Base Salary, Annual Company Bonus, 100% paid Medical, Dental, and Vision benefits for employees, Christmas …

Bp

External Process and Billing Team Lead Mexico City
Skills & Focus: Analytical Thinking, Billing, Business, Customer Service, Invoice Management, Invoice Processing, Technical Aptitude, Supervisory Experience, Communication Skills, Customer-focused
About the Company: bp is an integrated energy company transitioning to maintain competitive performance.
Experience: Intermediate
Type: Professionals
Benefits: open and inclusive culture, great work-life balance, learning and development opportunities, life & health insurance, m…

Opentable

Call Center Supervisor Mexico City
Skills & Focus: team building, customer service, time management, multitasking, analytical skills, problem solving, Microsoft Windows, Salesforce, networking, communication skills
About the Company: An industry leader with unique insight into the world of hospitality, part of Booking Holdings, Inc. (NASDAQ: BKNG). OpenTable helps restaurants and venues att…
Experience: 2-3 years of call center supervisory experience
Type: Full-time
Benefits: Mexican Social Security (IMSS), Christmas Bonus - 30 days, Paid Time Off - 20 days a year, Vacation Premium - 25%, Pare…

Apollo.Io

Product Advocate Team Lead Mexico City
Skills & Focus: Coaching & Development, Team Engagement, Conflict Resolution, Recognition & Employee Support, KPI Analysis, Accountability, Operational Inspection, Customer Advocacy, Escalation & Issue Resolution, Cross-Functional Collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2+ years in a leadership role within customer support or a related field

Sap Fioneer

Customer Success Associate Mexico City
Skills & Focus: Customer Success, Incident Management, Business Analysis, Customer Management, Incident Monitoring, Incident Resolution, Problem-Solving, Communication Skills, Proactive Attitude, Team Environment
About the Company: SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. We bring financial services to the next …
Experience: Entry-level
Salary: Competitive Salary
Type: Full-time
Benefits: Global Impact – Working with clients from around the world. Continuous learning – Receive comprehensive training and on…

Nutanix

Resolutions Manager Mexico City
Skills & Focus: customer success, escalation management, conflict resolutions, technical support, communication skills, incident management, stakeholder collaboration, problem solving, organization skills, customer advocacy
Experience: At least 3 years managing technical escalation, technical support and/or customer management experience in an enterprise technical support environment
Type: Hybrid

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication skills, problem-solving, technical fluency, relationship-building, fast-paced environment, inbound calls, chat support, customer experience, emotional intelligence
About the Company: At DoorDash, we empower local economies and move quickly, learning and reiterating to make impactful decisions. We're growing rapidly and changing constantly, …
Experience: 1 year of customer service experience
Salary: 15000 MXN monthly
Type: Full-time
Benefits: Paid personal days, wellness bonus, grocery vouchers, life insurance, social security and medical coverage, psychologic…