Last updated: 2025-04-29

15 Customer Support Agent jobs in Mexico City.

Hiring now: Technical Support Spec @ Megaport, Service Desk Jr Graduate @ Cognizant, Representante De Servicio @ Doordash, Exchange Counselor Mex Lí @ Marriott V, Customer Support Spec @ Aircall, Bilingual Collections Spe @ Goodleap, Representantes De Servici @ Keywords S, Technical Support Spec @ Wa Technol, Call Center Supervisor @ Opentable, Customer Success Associat @ Jeeves.Explore more at jobswithgpt.com.

🔥 Skills

Problem Solving (5) Customer Support (4) Communication (4) Escalation (4) Investigation (4) Teamwork (4) Customer Interaction (4) Efficiency (4) Global Support (4) Client Advisory (4)

📍 Locations

Mexico City (15)
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Megaport

Technical Support Specialist Mexico City
Skills & Focus: Technical Support, Networking, Customer Service, Technical Problems, Bilingual, Dynamic Environment, High-growth, Remote Support, Collaboration, Problem Solving
About the Company: Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud.

Cognizant

Service Desk Jr- Graduate Mexico City
Skills & Focus: service desk, communication, collaboration, growth mindset, technology, consulting, diversity, inclusion, student programs, permanent work authorization
About the Company: Cognizant helps companies modernize technology, reinvent processes, and transform experiences, so they stay ahead in a constantly evolving world.
Experience: Basic knowledge in service desk
Type: Full-time

Doordash

Representante de servicio al cliente, Bilingüe Mexico City
Skills & Focus: Customer Experience, Inbound Calls, Chats, Emails, Technical Fluency, Issue Resolution, Professionalism, Building Relationships, Customer Service, Communication Skills
About the Company: At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Experience: At least 1 year of experience in customer service
Salary: $15,000 MXN monthly
Type: Full-time
Benefits: Monthly wellness bonus, grocery vouchers, performance bonus, paid personal days, work-from-home equipment, life insuran…

Marriott Vacations Worldwide

Exchange Counselor MEX - Línea de Español Mexico City
Skills & Focus: Customer Service, Call Center, Telemarketing, Cross Selling, Vacation Exchanges, Member Services, Information Accuracy, Sales Transactions, Attention to Detail, Computer Skills
About the Company: Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, includi…
Experience: 6 months in Call Center, experience in cross-selling/phone sales
Type: Full-Time

Aircall

Customer Support Specialist Mexico City
Skills & Focus: Customer Support, Communication, Problem Solving, Escalation, Investigation, Teamwork, Customer Interaction, Efficiency, Global Support, Client Advisory
About the Company: Aircall creates technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing).
Type: Full-time
Customer Support Specialist Mexico City
Skills & Focus: Customer Support, Communication, Problem Solving, Escalation, Investigation, Teamwork, Customer Interaction, Efficiency, Global Support, Client Advisory
About the Company: Aircall creates technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing).
Type: Full-time
Customer Support Specialist Mexico City
Skills & Focus: Customer Support, Communication, Problem Solving, Escalation, Investigation, Teamwork, Customer Interaction, Efficiency, Global Support, Client Advisory
About the Company: Aircall creates technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing).
Type: Full-time

Goodleap

Bilingual Collections Specialist Mexico City
Skills & Focus: Bilingual, Collections, Delinquent, Outbound calls, Inbound calls, Payment solutions, Compliance, Sales, Negotiation, Team Player
About the Company: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…
Experience: 1-2 years in credit and collections
Salary: MXN $89.33/hour + bonus
Type: Full Time

Keywords Studios Mexico

Representantes de Servicio a Cliente Mexico City
Skills & Focus: servicio a cliente, comunicación escrita, multitasking, adaptabilidad, bilingüe, contact center, problemas de cuentas, chat y email, resolver dudas, experiencia en servicio
Experience: 1 año de experiencia en contact center
Salary: $9,000.00 brutos
Type: Permanent
Benefits: Beneficios de ley (vacaciones, aguinaldo, seguro social), 2 días de Descanso, Oportunidades de crecimiento, Seguro de G…

Wa. Technology

Technical Support Specialist Mexico City
Skills & Focus: iGaming, technical support, customer service, CRM systems, payments, Spanish, problem-solving, communication, multicultural, support tools
About the Company: WA. Technology is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets, offering state-of-the-art platforms an…
Experience: At least 1 year of experience in technical support or customer service, preferably in the iGaming industry or related sectors.
Type: Full-time
Benefits: Flexible work environment, opportunity to work with industry leaders, fostering innovation, multicultural environment, …
Technical Support Specialist Mexico City
Skills & Focus: iGaming, technical support, customer service, CRM systems, payments, Spanish, problem-solving, communication, multicultural, support tools
About the Company: WA. Technology is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets, offering state-of-the-art platforms an…
Experience: At least 1 year of experience in technical support or customer service, preferably in the iGaming industry or related sectors.
Type: Full-time
Benefits: Flexible work environment, opportunity to work with industry leaders, fostering innovation, multicultural environment, …

Opentable

Call Center Supervisor Mexico City
Skills & Focus: team building, customer service, time management, multitasking, analytical skills, problem solving, Microsoft Windows, Salesforce, networking, communication skills
About the Company: An industry leader with unique insight into the world of hospitality, part of Booking Holdings, Inc. (NASDAQ: BKNG). OpenTable helps restaurants and venues att…
Experience: 2-3 years of call center supervisory experience
Type: Full-time
Benefits: Mexican Social Security (IMSS), Christmas Bonus - 30 days, Paid Time Off - 20 days a year, Vacation Premium - 25%, Pare…

Jeeves

Customer Success Associate Mexico City
Skills & Focus: Customer Success, Support, Zendesk, Hubspot, Customer Experience, Retention, Growth, Portfolio Management, Process Documentation, Bilingual
About the Company: Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management so…
Experience: 2+ years
Type: Full-time

Ratehawk

Customer Support Specialist (Incident Resolution) Mexico City
Skills & Focus: CRM systems, client issues, travel knowledge, bookings, supplier engagement, communication skills, soft skills, problem-solving, remote work, flexible schedule
About the Company: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth.
Salary: $800 + up to $250 in bonus KPI
Type: Full-time
Benefits: Remote Work, Great Team, Flexible Schedule, Competitive Salary, Challenging Tasks, Continuous Learning, Corporate disco…