NielsenIQ
Customer Success
Mexico City
- Skills: análisis de datos, manejo de información, Excel, PowerPoint, presentaciones, comunicación, insights, estrategias de mercado, colaboración, soporte administrativo
- Level: mid
- Type: part_time
DEUNA
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises …
Head of Account Management
Mexico City
- Skills: customer success, stakeholder management, SaaS, Ecommerce, analytics tools, SQL, conversion funnels, problem-solving, leadership, data-driven insights
- Level: mid
- Type: full_time
DoorDash
DoorDash is a technology and logistics company that started with door-to-door delivery, looking to empower local economies and connect people with possibility.
Sr. Customer Support Representative, Bilingual
Mexico City
- Skills: customer experience, merchant support, account management, CRM software, performance bonus, process improvement, relationship building, logistics, problem solving, support operations
- Level: mid
- Type: full_time
Owner.com
Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools to build their website, drive online orde…
Associate Customer Success Manager
Mexico City
- Skills: Customer Success, Account Management, Salesforce, Data Interpretation, Customer Retention, B2B2C, Customer Engagement, ROI Improvement, Hospitality Industry, Remote Work
- Level: mid
- Type: full_time
Cisco ThousandEyes
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even t…
Customer Success Manager
Mexico City
- Skills: Customer Success, Account Management, SaaS, CRM, User Adoption, Product Metrics, Stakeholder Engagement, Project Management, Data Insights, Customer Engagement
- Level: mid
- Type: full_time
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Customer Advocate
Mexico City
- Skills: sales, customer satisfaction, revenue, live chat, support, upselling, cross-selling, communication skills, performance KPIs, AI-native
- Level: mid
- Type: full_time
Sitetracker
Sitetracker powers the rapid deployment of tomorrow's infrastructure as the global leader in deployment operations management software. Innovative companies li…
Onboarding Customer Success Manager
Mexico City
- Skills: onboarding, customer success, change management, stakeholder engagement, platform adoption, project management, ROI metrics, user adoption maps, integration, community engagement
- Level: mid
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Implementation Specialist Team Lead
Mexico City
- Skills: Implementation, Technical guidance, Project delivery, Customer success, SaaS, Operational mindset, Cross-functional teams, Analytical skills, Service delivery, Customer relationships
- Level: senior
- Type: full_time
restaurant365
Renewal Specialist
Mexico City
- Skills: renewal lifecycle, customer retention, churn reduction, customer relationships, Customer Success, Sales strategies, Finance collaboration, contract processing, customer experience, renewal contracts
- Level: mid
- Type: full_time
Cisco ThousandEyes
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network.
Digital Customer Success Manager
Mexico City
- Skills: Digital Engagement Strategy, Customer Journey Optimization, Data-Driven Customer Success, Customer Advocacy, Tech Touch Execution, Customer Success tools, SaaS, Cloud technologies, Digital communication platforms, KPI analysis
- Level: mid
- Type: full_time
Duetto Research
Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact.
Customer Success Manager, LATAM
Mexico City
- Skills: Customer Success, Revenue Management, SaaS, Hospitality Technology, Data Analysis, Market Trends, Training, Salesforce, KPIs, Revenue Optimization
- Level: mid
- Type: full_time
BlueConic
BlueConic is the leading Customer Growth Engine, helping brands unlock the full value of their customer data. By combining AI-powered intelligence with real-ti…
Customer Support Manager
Mexico City
- Skills: Customer Support, B2B SaaS, KPI Management, Support Operations, Incident Management, AI Automation, Workflow Optimization, Customer Engagement, Process Improvement, Leadership
- Level: mid
- Type: other
Cyberhaven
Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data…
Customer Success Manager
Mexico City
- Skills: Customer Success Management, Data Security, Cybersecurity, Salesforce, Gainsight, Customer Advocacy, Retention Strategies, Account Management, Compliance Standards, Stakeholder Engagement
- Level: mid
- Type: full_time
HighLevel
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital pr…
Implementation Team Lead
Mexico City
- Skills: customer success, team leadership, training development, performance metrics, KPI analysis, SaaS, mentorship, communication skills, data analytics, team culture
- Level: mid
- Type: full_time
ThousandEyes
ThousandEyes provides an internet and cloud intelligence platform that helps enterprises and service providers work together to identify problems before they i…
Technical Account Manager
Mexico City
- Skills: Technical Support, Customer Success, Network Optimization, Cloud Intelligence, SaaS, Cisco Certification, Application Protocols, Data Analytics, Project Management, Customer Engagement
- Level: senior
- Type: other
DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Luxury Onboarding Account Specialist
Mexico City
- Skills: merchant onboarding, account management, customer support, CRM software, relationship building, problem-solving, Excel, project management, service experience, customer experience advocacy
- Level: mid
- Type: full_time
Cyberhaven
Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data.
Customer Success Manager
Mexico City
- Skills: Customer Success Management, Data Security, Cybersecurity, Salesforce, Gainsight, Customer Advocacy, Retention, Growth, Compliance, Account Management
- Level: mid
- Type: full_time
EcoVadis
Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed…
Customer Engagement Manager
Mexico City
- Skills: sustainability, customer engagement, human rights due diligence, project management, communication skills, account management, social impact, data analytics, international development, supply chain
- Level: senior
- Type: full_time
Informa Markets
Empresa líder en eventos internacionales. Conectamos personas y mercados a través de soluciones de audiencias, contenidos digitales especializados, eventos híb…
Customer Success Analyst
Mexico City
- Skills: Customer Success, Relaciones con clientes, Incorporación, Ventas adicionales, Microsoft Office, Servicio al Cliente, ERP, Experiencia positiva, Comunicación, Capacitación
- Level: mid
- Type: full_time
Ogury
Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Client Success Associate
Mexico City
- Skills: personified advertising, campaign execution, client relationship, insightful reporting, strategic guidance, data, creativity, innovation, hybrid role, customer success
- Level: entry
- Type: other