41 Customer Success Manager jobs in Mexico City.

Hiring now: Customer Success Mgr @ Cloudflare, Customer Engagement Mgr @ Ulula, Client Exec @ Netapp, Customer Success Mgr Core @ Salesforce, Customer Success Mgr @ Helpshift, Customer Success Mgr @ Ogury, Customer Success Spec @ Alertmedia, Onboarding Rep @ Apolloio, Customer Success Mgr @ Turnitin, Customer Success Mgr @ Gigamon.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (20) customer relationships (9) Account Management (7) customer success (7) project management (6) communication skills (6) Relationship Management (5) Stakeholder Engagement (5) collaboration (5) upsell (5)

đź“Ť Locations

Mexico City (41)
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Cloudflare

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Ulula

Customer Engagement Manager Mexico City
Skills & Focus: customer relationships, project management, stakeholder onboarding, operational KPIs, collaboration, feedback, upsell, product adoption, service improvement, teamwork
About the Company: Ulula provides worker and community voice solutions.
Experience: 3-5 years in customer relationship management or similar role
Type: Full-time
Customer Engagement Manager Mexico City
Skills & Focus: customer relationships, project management, stakeholder onboarding, operational KPIs, collaboration, feedback, upsell, product adoption, service improvement, teamwork
About the Company: Ulula provides worker and community voice solutions.
Experience: 3-5 years in customer relationship management or similar role
Type: Full-time
Customer Engagement Manager Mexico City
Skills & Focus: customer relationships, project management, stakeholder onboarding, operational KPIs, collaboration, feedback, upsell, product adoption, service improvement, teamwork
About the Company: Ulula provides worker and community voice solutions.
Experience: 3-5 years in customer relationship management or similar role
Type: Full-time

Netapp

Client Executive Mexico City
Skills & Focus: Cloud Technology, Infrastructure, Data Management, Opportunity, Diversity, Collaboration, Innovation, Problem-Solving, Customer Success, Business Development
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Salesforce

Customer Success Manager - Core/Data Cloud Mexico City
Skills & Focus: Customer Success, Salesforce, Technical Customer Success, SaaS, Stakeholder relationships, 云平台, Optimization, Technical architecture, Incident resolution, Cross-functional teams
About the Company: Salesforce is a global technology company that provides customer relationship management software and applications focused on sales and customer service.
Experience: 5+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership.
Type: Full-time
Benefits: Health benefits, Financial benefits and perks, Time off and leave policies, Parental benefits, Perks and discounts.

Helpshift

Customer Success Manager Mexico City
Skills & Focus: customer support, SMB, business relationships, data-driven, customer centric, renewals, churn reduction, SDK configurations, technical knowledge, customer inquiries
About the Company: Helpshift bridges the disconnect between conventional customer service channels and a growing consumer base that does more on mobile phones and has a strong pr…
Experience: 2+ years professional work experience; 1+ years helping SMB customers
Type: Full-time

Cloudflare

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, relationship-building, product knowledge, project management, cloud security, networking, communication skills, customer feedback, business reviews
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Ogury

Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced
Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced
Customer Success Manager Mexico City
Skills & Focus: Customer Success Manager, client service, strategic solutions, KPI achievement, client relationships, analytical, dynamic environment, personal growth, professional growth, sales cycle
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Experience: Experienced

Salesforce

Customer Success Manager - Tableau Mexico City
Skills & Focus: Customer Success, Tableau, Stakeholder Alignment, Strategic Guidance, Business Value Delivery, Adoption Path, Technical Expertise, Proactive Support, Relationship Building, SaaS
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every indus…
Experience: 5+ years of relevant industry expertise
Type: Full time
Benefits: Salesforce has various inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefi…

Alertmedia

Customer Success Specialist Mexico City
Skills & Focus: customer success, account management, customer relationships, customer engagement, SaaS, Salesforce, customer satisfaction, retention, communication skills, bilingual
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: 2+ years’ experience in customer success management or account management
Type: Hybrid
Benefits: Competitive Base Salary, Annual Company Bonus, 100% paid Medical, Dental, and Vision benefits for employees, Christmas …

Apollo.Io

Onboarding Representative Mexico City
Skills & Focus: onboarding, customer success, technical know-how, CRM Sync, video conferencing, product expertise, activation, retention, structured work, customer engagement
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: B2-C1 Level fluency in spoken English with experience in customer engagement and technical adaptability.
Type: Full-time
Benefits: Growth resources, support, and autonomy, collaborative environment, opportunity for bold ideas and experimentation.

Turnitin

Customer Success Manager Mexico City
Skills & Focus: Customer Success, account growth, relationship building, client success, value proposition, customer relationships, strategic planning, portfolio management, communication skills, data analysis
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: 3 plus years of related work experience.
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…
Customer Success Manager Mexico City
Skills & Focus: Customer Success, account growth, relationship building, client success, value proposition, customer relationships, strategic planning, portfolio management, communication skills, data analysis
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: 3 plus years of related work experience.
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…
Customer Success Manager Mexico City
Skills & Focus: Customer Success, account growth, relationship building, client success, value proposition, customer relationships, strategic planning, portfolio management, communication skills, data analysis
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: 3 plus years of related work experience.
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…

Gigamon

Customer Success Manager Mexico City
Skills & Focus: customer success, technical support, professional services, customer lifecycle, customer satisfaction, subscription revenue, renewal rates, churn reduction, cybersecurity, cloud
About the Company: At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work…
Experience: 5+ years of overall experience in customer success
Type: Hybrid

Apollo.Io

Account Management (AM) SMB Mexico City
Skills & Focus: account management, B2B SaaS, customer-centric mentality, revenue targets, cross-functional collaboration, pipeline generation, product activation, sales tech, customer success, business objectives
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 1-2 years of experience in sales, preferably in an office environment; B2B SaaS preferred
Type: Full-time
Benefits: Medical Insurance, access to referral bonus and other perks, Unlimited PTO, Long-Term Career Opportunity

Sap

Client Delivery Manager Mexico City
Skills & Focus: Customer Engagement, Service Delivery, S/4HANA, Cloud Solutions, Stakeholder Management, Technical Delivery, Onboarding Projects, Customer Satisfaction, Account Management, Governance
About the Company: SAP helps the world run better by providing market-leading business application software and related services.
Experience: 5 - 10 years of work experience
Type: Regular Full Time
Benefits: A highly collaborative, caring team environment with a strong focus on learning and development, and a variety of benef…

Apollo.Io

Customer Success Manager Mexico City
Skills & Focus: customer success, product adoption, customer experience, risk management, business challenges, upsell, cross-sell, collaboration, retention, client experiences
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: Experience in customer support, account management, or customer success
Type: Full-time
Benefits: Growth opportunities, collaborative environment, focus on employee development

Salesforce

Onboarding Specialist Mexico City
Skills & Focus: customer success, onboarding, Salesforce, consultation, presentation skills, relationship building, CRM, technical acumen, problem-solving, organizational change
About the Company: Salesforce is an American cloud-based software company that provides customer relationship management (CRM) services and applications focused on sales and cust…
Experience: 2+ years of relevant work experience
Type: Full time

Doctoralia

Customer Success Team Leader Mexico City
Skills & Focus: customer success, retention strategies, churn, customer satisfaction, process improvement, analysis, KPI, customer engagement, team leadership, revenue growth

Insider

Customer Success Manager Mexico City
Skills & Focus: Customer Success, B2B SaaS, Adoption, Retention, Portfolio Management, Customer Relationships, AI, Data Connectivity, Impact, Transformative Projects
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. Our platform connects data across channels, predicts future behavior wi…

Salesforce

Customer Success Manager - Commerce Cloud Mexico City
Skills & Focus: Customer Success, Commerce Cloud, Technical Consultant, Customer Advocacy, SaaS, Technical Knowledge, Enterprise-level customers, Salesforce Platform, E-Commerce, Communication Skills
About the Company: Salesforce is a leading cloud-based software company, known for its customer relationship management (CRM) platform.
Experience: Demonstrated ability with proven experience in Digital and E-Commerce environments.
Type: Full time

Tii

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, Client Relationships, Value Proposition, Customer Retention, Growth Opportunities, Client Feedback, Sales Collaboration, Strategic Planning, Performance Tracking
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, Client Relationships, Value Proposition, Customer Retention, Growth Opportunities, Client Feedback, Sales Collaboration, Strategic Planning, Performance Tracking
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Account Management, Client Relationships, Value Proposition, Customer Retention, Growth Opportunities, Client Feedback, Sales Collaboration, Strategic Planning, Performance Tracking

Darkroom

Head of Client Services Mexico City
Skills & Focus: client retention, service excellence, employee happiness, Growth Marketing, dashboard insights, project management, operations management, B2C marketing, data-driven decision making, restaurant tech platforms
About the Company: Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fas…
Type: Full-time
Benefits: Unlimited Vacation Policy, Equity incentives, Profit-sharing opportunity, Flexible parental leave.

Yalo

Customer Success Executive Mexico City
Skills & Focus: customer satisfaction, retention, tailored solutions, value maps, health dashboards, reports, delivery, product marketing, growth strategies, analytical skills
About the Company: Yalo is on a mission to revolutionize how businesses sell in an omnichannel way with its intelligent sales platform and intelligent agents powered by cutting-e…
Experience: +2 years of working experience in a CPG company
Benefits: Unlimited PTO policy, Competitive rewards on the market range, Flexible time (driven by results), Start-up environment,…

Wellhub

Success Account Executive - SMB Mexico City
Skills & Focus: corporate wellness, client success, sales, business leverage, financial analysis, customer engagement, process improvement, data analysis, relationship management, wellbeing
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and slee…
Experience: Previous experience in Relationship, Sales and Client Success will be considered differentials.
Type: Full-time
Benefits: Health, dental, and life insurance, flexible work options (hybrid or remote), flexible hours, onsite gyms, paid time of…

Apollo.Io

Product Advocate Team Lead Mexico City
Skills & Focus: Coaching & Development, Team Engagement, Conflict Resolution, Recognition & Employee Support, KPI Analysis, Accountability, Operational Inspection, Customer Advocacy, Escalation & Issue Resolution, Cross-Functional Collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2+ years in a leadership role within customer support or a related field

Sinch

Customer Success Mexico City
Skills & Focus: Customer Success, onboarding, retention, cross-selling, stakeholders, technical resources, Customer Success Score metrics, CRM systems, data analytics tools, enterprise architecture
About the Company: The world’s number one in mobile engagement. We reach every phone on earth and help customers interact with people like never before.
Experience: 2-4+ years of experience as a Customer Success Analyst in SAAS companies or related roles
Type: Full-time
Benefits: Health and life insurance, a flexible work environment, retirement savings plans, and more.

Stripe

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time