47 Customer Service And Support jobs in Mexico City.

Hiring now: Customer Service Spec I @ Te Connect, Customer Solutions Rep @ Federal Ex, Retail Service Agent @ Fedex, Customer Service Rep @ Binance, Call Center Associate I @ Igt, Travel Help Desk Coordina @ Marriott V, Customer Exp Agent @ Doordash, Rlt Customer Ops And Serv @ Novartis, Customer Service Rep Engl @ Bp, Collections Supervisor @ Payjoy.Explore more at jobswithgpt.com.

🔥 Skills

customer service (16) communication (11) Customer Service (9) problem-solving (9) Communication Skills (7) communication skills (7) Problem-solving (6) data entry (5) Problem Solving (5) problem solving (5)

đź“Ť Locations

Mexico City (40) Tlalnepantla (4) Cuernavaca (2) Cuautitlán Izcalli (1)
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Te Connectivity

CUSTOMER SERVICE SPECIALIST I Tlalnepantla
Skills & Focus: customer service, pre-sales, post-sales, complaint resolution, transaction processing, SAP, Salesforce, data entry, manufacturing experience, KPI
Experience: 1-2 years
CUSTOMER SERVICE SPECIALIST II Tlalnepantla
Skills & Focus: Customer Service, Communication Skills, Problem Solving, SAP, Order Management, Customer Experience, Relationship Management, Service Delivery, Business Process, Feedback Management
About the Company: TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales s…
Experience: Bachelor’s degree. SAP experience (SD module) is a big advantage.
CUSTOMER SERVICE SPECIALIST II Tlalnepantla
Skills & Focus: Customer Service, Business Relationship, Customer Satisfaction, Sales, Customer Complaints, Interpersonal Skills, Communication Skills, Process Improvement, Microsoft Suite, SAP
Experience: Minimum 2 years’ experience in Customer Service related role.

Federal Express Corporation

Customer Solutions Representative Cuautitlán Izcalli
Skills & Focus: customer service, problem solving, communication skills, customer satisfaction, reporting, customer needs, teamwork, negotiation, organizational skills, Microsoft Office
About the Company: FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator …
Experience: Two (2) years experience in customer problem/resolution or one (1) current year as a FedEx call center Customer Representative.
Type: Full Time

Fedex

Retail Service Agent Cuernavaca
Skills & Focus: customer service, administrative tasks, sales objectives, package tracing, compliance, profitability optimization, account opening, customer experience, problem solving, office skills
About the Company: FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator …
Experience: Two (2) years experience in customer service focus on sales
Type: Full-time

Federal Express Corporation

Retail Service Agent Cuernavaca
Skills & Focus: customer service, administrative tasks, data entry, sales objectives, over-the-counter service, package tracing, compliance, budget, customer experience, problem solving
About the Company: FedEx is widely acknowledged as a world-class company, recognized as a great place to work, a technology innovator and one of the world’s most admired and resp…
Experience: Two (2) years experience in customer service focus on sales
Type: Full Time

Binance

Customer Service Representative Mexico City
Skills & Focus: customer service, blockchain, cryptocurrency, problem-solving, client-facing, support, communication, feedback, response times, satisfaction
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users, offering a range of…
Experience: Empathetic, communicative, and problem-solving skills in a client-facing role
Type: Full-time

Igt

Call Center Associate I Mexico City
Skills & Focus: call center, customer service, inbound calls, troubleshooting, problem escalation, card activation, PIN replacement, supply requests, customer relations, data entry
About the Company: IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…
Experience: 1 year of customer service experience within a call center or comparable industry preferred

Marriott Vacations Worldwide

Travel Help Desk Coordinator Mexico City
Skills & Focus: Travel, Customer Service, Coordination, Training, Support, Efficiency, Productivity, Monitoring, Problem Solving, Sales
About the Company: Marriott Vacations Worldwide offers flexible vacation programs, providing customers the ability to choose the style of vacationing that suits their needs.
Type: Full-Time

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
About the Company: DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.
Experience: At least 1 year of experience in customer service
Salary: $15,000 MXN monthly
Type: Full-time
Benefits: Paid personal days, work-from-home equipment, life insurance, monthly wellness bonus, grocery vouchers, medical assista…

Novartis

RLT Customer Operations and Service Mexico City
Skills & Focus: patient journey, customer operations, infusion process, logistics, communication, supply chain, stakeholder management, attention to detail, problem-solving, matrix work
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare profess…

Marriott Vacations Worldwide

Exchange Counselor MEX - Línea de Español Mexico City
Skills & Focus: Customer Service, Call Center, Telemarketing, Cross Selling, Vacation Exchanges, Member Services, Information Accuracy, Sales Transactions, Attention to Detail, Computer Skills
About the Company: Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, includi…
Experience: 6 months in Call Center, experience in cross-selling/phone sales
Type: Full-Time

Bp

Customer Service Representative - English speakers Mexico City
Skills & Focus: customer service, communication, problem-solving, digital fluency, call center, customer experience, analytical thinking, business process improvement, customer satisfaction, creativity and innovation
About the Company: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) busi…
Experience: Entry
Type: Professionals
Benefits: learning and development opportunities, life & health insurance, meal vouchers, annual cash bonus, pension plan

Payjoy

Collections Supervisor Mexico City
Skills & Focus: Collections Management, Customer Services, Data Analysis, Performance Measurement, Credit Reporting, Team Leadership, Debt Recovery, Communication Skills, Problem-solving, Compliance Standards
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…
Experience: Minimum of 2-4 years of experience in collections management, team leadership and customer services.
Benefits: 100% Company-funded Health and Dental insurance for employees and immediate family members. Life insurance. Monthly ben…
Collections Supervisor Mexico City
Skills & Focus: Collections Management, Customer Services, Data Analysis, Performance Measurement, Credit Reporting, Team Leadership, Debt Recovery, Communication Skills, Problem-solving, Compliance Standards
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…
Experience: Minimum of 2-4 years of experience in collections management, team leadership and customer services.
Benefits: 100% Company-funded Health and Dental insurance for employees and immediate family members. Life insurance. Monthly ben…
Collections Supervisor Mexico City
Skills & Focus: Collections Management, Customer Services, Data Analysis, Performance Measurement, Credit Reporting, Team Leadership, Debt Recovery, Communication Skills, Problem-solving, Compliance Standards
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…
Experience: Minimum of 2-4 years of experience in collections management, team leadership and customer services.
Benefits: 100% Company-funded Health and Dental insurance for employees and immediate family members. Life insurance. Monthly ben…

Cognizant

Service Desk Jr- Graduate Mexico City
Skills & Focus: dynamic, technology, customer service, communication, collaboration, self-motivated, growth mindset, learning, inclusive, innovation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: Basic knowledge in Customer Service / Service desk
Type: Full-time

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: payment, support, customer, solutions, inquiries, proactive, communication, feedback, training, initiative

1840 & Company

Customer Service Representative Mexico City
Skills & Focus: customer service, freight coordination, communication, Spanish, English, data entry, reports, PODs, tracking, client relations
About the Company: 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our com…
Experience: 3 to 4 years of experience
Salary: $8 - $9 an hour
Type: Full-Time

Alertmedia

Customer Success Specialist Mexico City
Skills & Focus: customer success, account management, customer relationships, customer engagement, SaaS, Salesforce, customer satisfaction, retention, communication skills, bilingual
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: 2+ years’ experience in customer success management or account management
Type: Hybrid
Benefits: Competitive Base Salary, Annual Company Bonus, 100% paid Medical, Dental, and Vision benefits for employees, Christmas …

Clara

Customer Happiness Supervisor Mexico City
Skills & Focus: Customer Happiness, Lead, KPI, B2B, Zendesk, CRM platforms, Excel/Sheets, Communication, Empathy, Goal-driven
About the Company: Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and o…
Experience: 3+ years of B2B customer experience and 2+ years leading teams
Type: Full-time
Benefits: Competitive salary & a robust stock ownership plan; 100% flexible work model; a set of benefits that are adaptable to y…

Apollo.Io

Customer Advocate Representative Mexico City
Skills & Focus: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)

Federal Express Corporation

Retail Service Agent Mexico City
Skills & Focus: customer service, administrative tasks, data entry, sales objectives, package handling, problem solving, organization skills, interpersonal skills, accuracy, communication
About the Company: FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator …
Experience: Two (2) years experience in customer service focus on sales
Type: Full Time

Samsara

Customer Support Supervisor Mexico City
Skills & Focus: Customer Support, Leadership, Coaching, Contact Center, Team Management, Escalations, Training, Performance Management, Customer Satisfaction, Problem-solving
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT …
Experience: 1-3 years of leadership experience in a high-volume contact center support environment.
Type: Full-time
Benefits: Full-time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Bp

Customer Service Lead Mexico City
Skills & Focus: Customer Service, Leadership, Communication, Problem-solving, Customer Experience, Supervisory, Analytical Thinking, People Skills, Quality Audits, Hybrid Working
About the Company: bp is transitioning to an integrated energy company and aims to adapt to a changing world while maintaining competitive performance, supporting the delivery of…
Experience: Entry
Type: Professionals
Benefits: Phenomenal environment & benefits include an open and inclusive culture, a great work-life balance, learning and develo…

Nutanix

Resolutions Manager Mexico City
Skills & Focus: customer success, escalation management, technical support, conflict resolution, communication skills, customer interaction, multi-tasking, critical incidents, action plans, organization skills
Experience: At least 3 years managing technical escalation, technical support and/or customer management experience
Type: Hybrid

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem-Solving, Communication, Empathy, Collaboration, Customer Satisfaction, Product Knowledge, Issue Resolution, Proactive Outreach

Bp

Customer Service Team Lead Mexico City
Skills & Focus: Call Center, Communication, Customer Experience (CX), Customer Satisfaction, Customer Service, Detail-Oriented, Help Desk Support, Microsoft Office, Problem Solving, Supervisory Experience
About the Company: bp is transitioning to an integrated energy company focused on delivering enhanced customer experiences and driving innovation.
Experience: Intermediate
Type: Professionals
Benefits: Phenomenal environment & benefits, including an open and inclusive culture, work-life balance, learning and development…

Marriott Vacations Worldwide

Exchange Counselor MEX - Línea de Español Mexico City
Skills & Focus: Telemarketing, Customer Service, Call Center, Sales Cross-selling, Client Education, Call Handling, Information Accuracy, Transaction Confirmation, Lead Management, Computer Skills
About the Company: Our vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, yea…
Experience: Minimum of 6 months in Call Center
Type: Full-Time

Apollo.Io

Real-Time Analyst (RTA) Mexico City
Skills & Focus: workforce management, real-time analyst, customer support, contact center, WFM tools, service level agreements (SLAs), real-time adjustments, data-driven decision making, problem-solving, collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2-5 years of workforce management or real-time analyst experience in a customer support/contact center environment.
Type: Full-time

Flex Living

Customers' Relations Specialist Mexico City
Skills & Focus: customer support, communication, relationship building, issue resolution, feedback, administrative tasks, CRM, satisfaction, conflict resolution, team coordination
About the Company: Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving ten…
Type: Full time
Benefits: Competitive salary and benefits package. Opportunities for career growth within a fast-expanding company.

Marriott Vacations Worldwide

Travel Help Desk Coordinator Mexico City
Skills & Focus: Travel, Help Desk, Coordinator, Customer Service, Training, Performance Evaluation, Problem Solving, Sales Goals, Efficiency, Productivity
About the Company: Our vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, yea…
Type: Full-Time

Dolarapp

Customer Support Mexico City
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to w…

Tala

Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time

Wa. Technology

Technical Support Specialist Mexico City
Skills & Focus: iGaming, technical support, customer service, CRM systems, payments, Spanish, problem-solving, communication, multicultural, support tools
About the Company: WA. Technology is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets, offering state-of-the-art platforms an…
Experience: At least 1 year of experience in technical support or customer service, preferably in the iGaming industry or related sectors.
Type: Full-time
Benefits: Flexible work environment, opportunity to work with industry leaders, fostering innovation, multicultural environment, …
Technical Support Specialist Mexico City
Skills & Focus: iGaming, technical support, customer service, CRM systems, payments, Spanish, problem-solving, communication, multicultural, support tools
About the Company: WA. Technology is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets, offering state-of-the-art platforms an…
Experience: At least 1 year of experience in technical support or customer service, preferably in the iGaming industry or related sectors.
Type: Full-time
Benefits: Flexible work environment, opportunity to work with industry leaders, fostering innovation, multicultural environment, …

Sap Fioneer

Customer Success Associate Mexico City
Skills & Focus: Customer Success, Incident Management, Business Analysis, Customer Management, Incident Monitoring, Incident Resolution, Problem-Solving, Communication Skills, Proactive Attitude, Team Environment
About the Company: SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. We bring financial services to the next …
Experience: Entry-level
Salary: Competitive Salary
Type: Full-time
Benefits: Global Impact – Working with clients from around the world. Continuous learning – Receive comprehensive training and on…

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication skills, problem-solving, technical fluency, relationship-building, fast-paced environment, inbound calls, chat support, customer experience, emotional intelligence
About the Company: At DoorDash, we empower local economies and move quickly, learning and reiterating to make impactful decisions. We're growing rapidly and changing constantly, …
Experience: 1 year of customer service experience
Salary: 15000 MXN monthly
Type: Full-time
Benefits: Paid personal days, wellness bonus, grocery vouchers, life insurance, social security and medical coverage, psychologic…

Nutanix

Resolutions Manager Mexico City
Skills & Focus: customer success, escalation management, conflict resolutions, technical support, communication skills, incident management, stakeholder collaboration, problem solving, organization skills, customer advocacy
Experience: At least 3 years managing technical escalation, technical support and/or customer management experience in an enterprise technical support environment
Type: Hybrid

Johnson & Johnson

Analyst Tech Field Serv Mexico City
Skills & Focus: customer service, technical support, administrative activities, service calls, order processing, complaint reporting, maintenance management, data management, problem resolution, communication skills
About the Company: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented,…
Experience: at least 2 years
Type: Fully Onsite

Grupo Quintoandar

Agente TelefĂłnico Mexico City
Skills & Focus: atención telefónica, retención de clientes, ventas, persuasión, CRM, satisfacción del cliente, análisis, resolución de problemas, comunicación, negociación
About the Company: Grupo QuintoAndar es la empresa de tecnología inmobiliaria más valiosa de América Latina. Nació en Brasil con un objetivo muy gratificante: abrir puertas. Abri…
Experience: 1 year
Type: Full-time
Benefits: Vales de Despensa, Apoyo Teletrabajo, Seguro Médico, Aguinaldo - 30 días, Prima Vacacional 25%, Semana libre a fin de a…

Helen Of Troy

Customer Service Representative Mexico City
Skills & Focus: Customer Service, Billing, Collections, Cash Flow Management, Oracle, Order Management, Communication, Record Maintenance, Customer Portfolio, Invoicing
About the Company: Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, Sout…
Experience: 3 years of specific work experience in customer service and billing
Type: Hybrid
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life I…