Last updated: 2025-06-06

39 Customer Service And Support jobs in Mexico City.

Hiring now: Frontline Support Specialist @ Deliverect, Dialer Specialist @ Tala, Realtime Analyst Rta @ Apolloio, Call Center Associate I @ Igt, Customer Support Supervisor @ Samsara, Customer Service Specialist Ii @ Te Connect, Customer Success Specialist @ Alertmedia, Customer Exp Agent @ Doordash, Customer Support @ Dolarapp, Bilingual Customer Service Representativ @ Goodleap. Explore more at at jobswithgpt.com

🔥 Skills

customer service (12) problem-solving (11) communication skills (9) customer experience (7) communication (5) Customer Service (5) customer support (4) inbound calls (4) bilingual (4) CRM (4)

📍 Locations

Mexico City (31) Tlalnepantla (2) Metepec (1)

Deliverect

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-comme…

Frontline Support Specialist

Mexico City

  • Skills: customer experience, technical issues, support, customer needs, 24/7 coverage, escalations, trust, satisfaction, service excellence, customer champions

Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…

Dialer Specialist

Mexico City

  • Skills: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
  • Experience: Expert level experience in dialer capabilities
  • Type: Full-time

Apollo.io

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…

Real-Time Analyst (RTA)

Mexico City

  • Skills: workforce management, real-time analyst, customer support, contact center, WFM tools, service level agreements (SLAs), real-time adjustments, data-driven decision making, problem-solving, collaboration
  • Experience: 2-5 years of workforce management or real-time analyst experience in a customer support/contact center environment.
  • Type: Full-time

IGT

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…

Call Center Associate I

Mexico City

  • Skills: call center, customer service, inbound calls, troubleshooting, problem escalation, card activation, PIN replacement, supply requests, customer relations, data entry
  • Experience: 1 year of customer service experience within a call center or comparable industry preferred

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT …

Customer Support Supervisor

Mexico City

  • Skills: Customer Support, Leadership, Coaching, Contact Center, Team Management, Escalations, Training, Performance Management, Customer Satisfaction, Problem-solving
  • Experience: 1-3 years of leadership experience in a high-volume contact center support environment.
  • Type: Full-time

TE Connectivity

TE Connectivity is a global technology company that designs and manufactures connectivity and sensor solutions for a diverse customer base across multiple indu…

Customer Service Specialist II

Tlalnepantla

  • Skills: customer service, pre-sales, post-sales, transactions, complaints, business relationships, SAP, Salesforce, problem-solving, MS Office
  • Experience: Relevant work experience (3+ years)

AlertMedia

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…

Customer Success Specialist

Mexico City

  • Skills: customer success, account management, customer relationships, customer engagement, SaaS, Salesforce, customer satisfaction, retention, communication skills, bilingual
  • Experience: 2+ years’ experience in customer success management or account management
  • Type: Hybrid

DoorDash

DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.

Customer Experience Agent

Mexico City

  • Skills: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
  • Experience: At least 1 year of experience in customer service
  • Type: Full-time
  • Salary: $15,000 MXN monthly

DolarApp

At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…

Customer Support

Mexico City

  • Skills: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
  • Type: Full time
  • Salary: Competitive salary

Apollo.io

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…

Customer Advocate Representative

Mexico City

  • Skills: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
  • Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)

GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…

Bilingual Customer Service Representative

Mexico City

  • Skills: Bilingual, Customer Service, Collections, Communication, Negotiation, Sales, Payments, Compliance, Call Center, Financial Products
  • Experience: 1-2 years of direct experience in credit and collections
  • Type: Full Time
  • Salary: MXN $89.33/hour + bonus

DoorDash

DoorDash is a technology and logistics company that empowers local economies, offering a range of delivery services.

Customer Support Representative, Bilingual

Mexico City

  • Skills: customer support, bilingual, inbound calls, chats, emails, troubleshooting, communication skills, relationship building, quality assurance, performance bonus
  • Experience: At least 1 year of experience in customer service
  • Type: Full-time
  • Salary: 15,000 MXN monthly

1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our com…

Customer Service Representative

Mexico City

  • Skills: customer service, freight coordination, bilingual, communication, data entry, shipping, tracking, client relations, reports, remote work
  • Experience: 3 to 4 years of experience
  • Type: Full-Time
  • Salary: $8 - $9 an hour

OpenTable

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industr…

Customer Support Representative

Mexico City

  • Skills: customer support, hospitality, service, technical knowledge, communication skills, problem-solving, CRM, bilingual, Microsoft Windows, Apple operating systems
  • Experience: 1+ year experience providing customer support
  • Type: Full-time

Flywire

Client Experience Specialist

Mexico City

  • Skills: client support, inbound inquiries, root cause analysis, problem-solving, client education, escalation management, payment process, training coordination, workflow optimization, data analysis

Helen of Troy

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, Sout…

Customer Service Representative

Mexico City

  • Skills: Customer Service, Billing, Collections, Cash Flow Management, Compliance, Record Keeping, Communication Skills, Microsoft Office, Oracle, Order Management
  • Experience: 3 years of specific work experience in customer service and billing
  • Type: Hybrid

HomeLight

HomeLight is a technology platform for real estate transactions, connecting buyers, sellers, and agents.

Collections Specialist

Mexico City

  • Skills: collections, payment, invoices, customer service, communication, negotiation, relationship building, payment plans, invoice management, customer experience
  • Experience: 5+ years in collections (preferred)

Grupo QuintoAndar

Grupo QuintoAndar es la empresa de tecnología inmobiliaria más valiosa de América Latina, especializada en reducir la burocracia y simplificar la experiencia e…

Customer Success Specialist

Mexico City

  • Skills: Customer Success, Client Relationship, Empathy, Webinars, Client Retention, KPI Management, Customer Service, B2B, Account Management, Telecommunications
  • Experience: Experience as a Customer Success or similar role, handling client relationships and webinars.

OpenTable

OpenTable is an industry leader in hospitality technology, helping restaurants, bars, wineries, and other venues attract guests, manage capacity, improve opera…

Call Center Supervisor (Hybrid, Mexico City)

Mexico City

  • Skills: team development, communication, time management, performance, problem solving, customer service, leadership, training, collaboration, schedules
  • Experience: 2-3 years of call center supervisory experience

OpenTable, part of Booking Holdings, Inc.

OpenTable is a leader in the hospitality industry, providing services to restaurants, bars, wineries, and other venues worldwide. It offers solutions to attrac…

Customer Support Representative (Bilingual in Spanish & English)

Mexico City

  • Skills: Customer Support, Hospitality, Languages, Multilingual, Problem Solving, CRM, Customer Service, Overnight Shift, Technical Support, Communication
  • Experience: 1+ year providing customer support, preferably in a software support environment

Accor

Customer Service Representative

Mexico City

  • Skills: customers, information, experience, service, brand, needs, essential practices, unique, culture, attend

Flywire

Payment Experience Associate II

Mexico City

  • Skills: payment experience, customer support, problem-solving, international communication, product knowledge, customer satisfaction, feedback collection, team collaboration, initiative, flexibility

IKEA

IKEA is a multinational company that designs and sells ready-to-assemble furniture, kitchen appliances, and home accessories.

Customer Service Associate

Mexico City

  • Skills: customer service, problem-solving, retail, sales growth, inventory management, complaints resolution, customer experience, IKEA products, business optimization, team collaboration
  • Type: Full-time

W. R. Grace & Co.

Customer Service Pl

Metepec

  • Skills: customer management, order compliance, logistics, invoice processing, SAP system, document management, intercompany coordination, quality assurance, communication skills, problem-solving
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Baubap

Customer Champion

Mexico City

  • Skills: customer experience, loan disbursements, CSAT score, client documentation, feedback loops, customer insights, product improvements, fast-paced startup, problem-solving, communication skills
  • Type: full_time
  • Salary: {'min': 24000.0, 'max': 24000.0, 'period': 'monthly', 'currency': 'MXN'}

Apollo.io

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Apollo provides sales and m…

Quality Support Analyst

Mexico City

  • Skills: QA Monitoring, Performance Analysis, Data Analysis, Customer Support, Process Improvement, Quality Standards Development, Training and Education, Feedback and Coaching, Multi-channel Support, Customer-centric mindset
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity t…

Associate

Mexico City

  • Skills: customer service, support, escalation, CRM, troubleshooting, empathy, problem-solving, communication, mobile applications, hybrid work
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Doctoralia

Doctoralia es una plataforma lder que conecta a pacientes con profesionales de la salud, mejorando y humanizando la experiencia mdica. Doctoralia ofrece a lo…

Vendedor Telefnico B2C

Mexico City

  • Skills: ventajas telefnicas, ventas, call center, CRM, metodologa SPIN, comunicacin efectiva, objeciones, outbound, consultas presenciales, experiencia del paciente
  • Type: full_time
  • Salary: {'min': 12000.0, 'max': None, 'period': 'monthly', 'currency': 'MXN'}

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…

Customer Support Specialist

Mexico City

  • Skills: social media support, user issues, communication skills, analytical thinking, problem solving, process improvement, SQL, cross team collaboration, operational culture, customer experience
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Keywords Studios

Customer Service Representative - Written Support

Mexico City

  • Skills: customer service, written support, English, Spanish, communication skills, multi-tasking, adaptability, active listening, medical expenses insurance, grocery tickets
  • Type: full_time
  • Salary: {'min': 10500.0, 'max': None, 'period': 'monthly', 'currency': 'MXN'}