32 Customer Operations jobs in Mexico City.

Hiring now: Sales Support @ Doka, Servicenow Biz Process Co @ Cognizant, Conversion Desk Analyst @ Nutanix, Sr Implementations Mgr Ii @ Signifyd, Crm Analyst @ Jellyfish1, Program Mgr Cloud Support @ Google, Engagement Delivery Mgr P @ Salesforce, Mktg Ops Analyst Ii @ Rackspace , Crm Incentives Expert @ Novartis, Prod Spec @ Apolloio.Explore more at jobswithgpt.com.

🔥 Skills

CRM (8) data analysis (7) Customer Success (7) Salesforce (6) project management (5) dialer (4) Five9 (4) communications (4) outbound VR (4) virtual agents (4)

đź“Ť Locations

Mexico City (31) Cuautitlán Izcalli (1)
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Doka

Sales Support Cuautitlán Izcalli
Skills & Focus: Sales Support, Client Management, Contract Management, Project Monitoring, BIMSA, Training, Sales, Customer Service, Prospecting, Data Management
About the Company: A company specializing in formwork and scaffolding solutions.
Type: Full-time

Cognizant

ServiceNow Business Process Consultant Mexico City
Skills & Focus: ServiceNow, Business Process Consultant, process optimization, automation, workflow, process excellence, collaborative environment, strategic roadmaps, performance metrics, pre-sales activities
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 5+ years’ experience in process development, process management, and process improvement; 3+ years’ experience in ServiceNow
Type: Full-time
Benefits: Competitive benefits and salary package, training and development support

Nutanix

Conversion Desk Analyst Mexico City
Skills & Focus: analytical skills, customer experience, software conversion, documentation, communication, project management, customer support, CRM processes, data analysis, Excel
About the Company: Nutanix is a leading provider of hyperconverged infrastructure, helping businesses improve their operations through innovative cloud solutions.
Experience: 2+ years in an analytical or project coordination role, preferably in a tech or software environment.
Type: Hybrid

Cognizant

ServiceNow Business Process Consultant Mexico City
Skills & Focus: ServiceNow, Business Process, Consultant, Process Optimization, Workflows, Collaboration, Roadmaps, Process Maturity, Performance Metrics, Automation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 5+ years
Type: Full-time
Benefits: Competitive benefits and salary package, ongoing support and funding with training and development plans

Signifyd

Senior Implementations Manager II Mexico City
Skills & Focus: API, JSON, Python, SaaS, eCommerce, integration, troubleshooting, stakeholder, project management, cross-functional
Experience: 4 years of technical experience with SaaS solutions
Benefits: Health, Dental & Vision Insurance, Life Insurance, Annual Performance Bonus, Christmas Bonus, Food Vouchers, Stock Opti…

Jellyfish1

CRM Analyst Mexico City
Skills & Focus: CRM, email marketing, automation campaigns, customer lifecycle, dynamic content, targeting, personalization, database segmentation, analytics, retention strategies
CRM Campaign Manager Mexico City
Skills & Focus: CRM, marketing automation, campaign management, customer lifecycle, HTML, CSS, dynamic content, interactivity, personalization, database segmentation

Google

Program Manager, Cloud Supportability Mexico City
Skills & Focus: Program Management, Customer Support, Product Management, Google Cloud, Technical products, Data analysis, SQL, Project management, Customer experience, Operational efficiencies
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 5 years of experience in Program Management, Customer Support, Product Management, or Systems Management.
Salary: $130,000-$191,000
Type: Full-time
Benefits: bonus + equity + benefits

Salesforce

Engagement Delivery Manager (Project Manager) Mexico City
Skills & Focus: Project Management, Customer Success, Salesforce, Budget Management, CRM, Client Projects, Implementation, Agile, Team Collaboration, Technical Architecture
About the Company: At Salesforce, there is nothing more meaningful than the success of our customers. In the Customer Success Group, our trusted guides and high-value services se…
Experience: 5-10 years of experience in Project Management Role.
Type: Full time

Rackspace Technology

Marketing Operations Analyst II Mexico City
Skills & Focus: marketing, operations, analyst, HubSpot, CRM, automation, integrations, demand generation, customer engagement, data flow

Salesforce

Solution Architect Mexico City
Skills & Focus: Solution Design, Architecture, Salesforce Marketing Cloud, Data Cloud, Datorama, Integration, Personalization, Analytics, Stakeholder Management, Governance
Experience: 5+ years
Type: Full time
Benefits: Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertil…

Novartis

CRM & Incentives Expert Mexico City
Skills & Focus: CRM, incentive program, data analysis, sales, marketing, reporting, technical support, training, performance measurement, documentation
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare profess…

Nutanix

Conversion Desk Analyst Mexico City
Skills & Focus: software conversion, customer experience, analytical skills, documentation, project management, communication, customer support, data analysis, CRM processes, hybrid work
About the Company: Nutanix is a leader in enterprise cloud computing, providing software solutions that enhance customer experience and drive business growth.
Experience: 2+ years of experience in an analytical or project coordination role, preferably in a tech or software environment.
Type: Full-time

Apollo.Io

Product Specialist Mexico City
Skills & Focus: onboarding, customer success, product expertise, B2B contacts, CRM Sync, Mailbox Linking, video conferencing, customer retention, structured workflow, sales enablement
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…

Nutanix

Process Improvement Senior Analyst Mexico City
Skills & Focus: process improvement, operational efficiency, software environments, process mapping, data analysis, Lean, Six Sigma, Salesforce, CRM, enterprise software
About the Company: Nutanix is an equal opportunity employer committed to fostering an inclusive working environment.
Experience: 7+ years of experience in process improvement, preferably within a software company’s Revenue Operations team

Subscript

Data Solutions Consultant Mexico City
Skills & Focus: data analysis, data validation, SQL mastery, spreadsheet skills, B2B SaaS, remote work, autonomous, customer communication, API integration, clean data
About the Company: We're building the premier metrics-first finance and billing platform that empowers B2B SaaS leaders to invoice their customers, tell their ARR story, and trac…
Experience: 5+ years relevant experience
Salary: Market-rate
Type: Full-time
Benefits: Competitive compensation; off-site meetups paid for; remote work culture; autonomy and flexible hours.

Clara

Customer Happiness Supervisor Mexico City
Skills & Focus: Customer Happiness, leadership, operations, performance, KPIs, Zendesk, B2B, data analysis, communication, team culture
About the Company: Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and o…
Experience: 2+ year leading teams or acting as technical referent in CX; 3+ years of B2B customer experience
Type: Full-time
Benefits: Competitive salary & a robust stock ownership plan; 100% flexible work model; a set of benefits that are adaptable to y…

Cognizant

ServiceNow Business Process Consultant Mexico City
Skills & Focus: ServiceNow, Business Process, Consultant, Process optimization, Workflow, Analysis, Performance metrics, Process maturity, Automation, Collaboration
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 5+ years of experience in Process development, Process management, and Process improvement; 3+ years of experience in ServiceNow
Type: Full-time
Benefits: Highly competitive benefits and salary package, ongoing support and funding with training and development plans

Nutanix

Tools Platform Manager Mexico City
Skills & Focus: sales operations, renewals, CRM, analytics, project management, sales reporting, business processes, data analysis, collaboration, customer success
Experience: 5-10 years
Type: Full-time

Salesforce

Salesforce Senior Solution Consultant Mexico City
Skills & Focus: Solution Delivery, Customer Success, Salesforce, Agile, Business Analyst, Implementation, Requirements Gathering, Process Modeling, OmniStudio, Client Relationships
About the Company: Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and exec…
Experience: +3 years of experience
Type: Full time

Sap

Application Services Manager Mexico City
Skills & Focus: customer engagement, service excellence, upselling, CAS engagement, project management, innovation, SAP Solutions, service plan creation, operations manual, collaboration
About the Company: SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience manag…
Experience: 8+ years in customer account services, relationship management, or a similar role.
Type: Full Time
Benefits: A highly collaborative, caring team environment with a strong focus on learning and development, recognition for indivi…

Salesforce

Senior Solution Consultant Mexico City
Skills & Focus: Business Analyst, Solution Consultant, Salesforce, OmniStudio, Agile, Client Relationships, Process Redesign, Requirements Gathering, Salesforce Industries, User Stories
About the Company: Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and exec…
Experience: +3 years of experience in enterprise software as business/functional analyst or product owner.
Type: Full-time

Tala

Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time

Veeva Systems

Managed Services Consultant Mexico City
Skills & Focus: Managed Services, Consulting, Administration, Salesforce, CRM, Customer Success, Data Management, System Consulting, Technical Support, Veeva Commercial Cloud
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It has become…
Type: Full-time
Benefits: 1% Veeva Giving program, equity participation, work-from-home flexibility.

Msci

Senior Salesforce Solution Engineer Mexico City
Skills & Focus: Salesforce, technical support, platform operations, Apex, integrations, data integrity, system performance, API, Sales Cloud, Service Cloud
About the Company: MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Experience: 5+ years of experience as a Salesforce developer
Type: Full-time
Benefits: Transparent compensation schemes and comprehensive employee benefits; Flexible working arrangements; Global Orientation…

Stripe

Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time
Customer Success Manager Mexico City
Skills & Focus: Customer Success, Post-sales Lifecycle, Relationship Management, Account Expansion, Payments Performance, Stakeholder Engagement, Business Reviews, Technical Products, Conflict Resolution, Data Analysis
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of experience in a client-facing role, preferably in customer success
Type: Full-time