7 Technical And Product Support jobs in Melbourne.

Hiring now: Customer Exp Support @ Myob, Prod Support Spec @ Podium, Keystone Success Mgr @ Netapp, Integration Engr @ Datacom, Proj Support Officer @ Bd.Explore more at jobswithgpt.com.

šŸ”„ Skills

customer support (3) SaaS (2) training (2) troubleshooting (2) problem solving (1) technical support (1) collaborative mindset (1) accounting products (1) application troubleshooting (1) communication skills (1)

šŸ“ Locations

Melbourne (7)
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Myob

Customer Experience Support Melbourne
Skills & Focus: customer support, SaaS, problem solving, technical support, collaborative mindset, accounting products, application troubleshooting, communication skills, client service, training
About the Company: MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand, originally rooted in finance and accouā€¦
Experience: Technical and process domain knowledge in SaaS or experience supporting products in an IT environment is beneficial.

Podium

Product Support Specialist Melbourne
Skills & Focus: customer support, troubleshooting, communication, feedback, documentation, training, escalation, customer satisfaction, cross-functional collaboration, data-oriented
About the Company: At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. ā€¦
Experience: 1-2 years Experience in Product or Technical Support

Netapp

Keystone Success Manager Melbourne
Skills & Focus: account management, customer support management, technical issue escalations, storage market, customer education, proactive support, reactive support, account documentation, billing inquiries, SLA
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. We help customers identify and realizā€¦
Experience: Typically requires a minimum of 8 years of related experience.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fiā€¦

Podium

Integration Specialist Melbourne
Skills & Focus: Integration, Customer Relationship Management, Point of Sale systems, Troubleshoot, Technical Support, APIs, Scripting languages, Data-oriented, Problem-solving, Customer satisfaction
About the Company: At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. ā€¦
Experience: 1-2 years Experience in Product or Technical Support with a focus on integrations and following technical operating procedures
Salary: Attractive base + super and commissions package - uncapped earnings
Type: Full-time
Benefits: Real growth and career development opportunities, equity/stock options, a generous monthly ā€˜Benefits & Wellbeingā€™ allowā€¦
Customer Support Specialist Melbourne
Skills & Focus: Customer Support, SaaS, Troubleshooting, Customer Satisfaction, Technical Expertise, Web Technologies, Salesforce, Interaction Quality, Case Volume, Support Systems
About the Company: Podium provides a comprehensive platform and AI employees that help local businesses convert leads into paying customers. Recognized for its innovative approacā€¦
Experience: 2-3 years in SaaS customer support
Type: Full-time

Datacom

Integration Engineer Melbourne
Skills & Focus: Integration Engineer, customer support, on-site installation, technical issues, hardware support, software support, configuration management, troubleshooting, stakeholder interaction, analytical skills
Experience: 2+ years of related IT experience

Bd

Project Support Officer Melbourne
Skills & Focus: Project Support, Administrative Support, Project Management, Collaboration, Communication, Reporting, Process Improvement, Project Tracking, Customer Service, Problem Solving
About the Company: BD is one of the largest global medical technology companies in the world, focused on advancing the world of health.
Type: Contract