21 Customer Support And Experience jobs in Melbourne.

Hiring now: Community Lead @ Myob, Corporate Concierge @ Iss Facili, Customer Support Spec @ Pexa, Education Consultant Phil @ Aecc, Transport Allocator @ Ofload, Customer Exp Spec @ Workfocus, Customer Service Quality @ Easygo Gam, Contact Centre Role @ Weploy, Prod Support Spec @ Podium, Customer Ops Mgr @ Easygo.Explore more at jobswithgpt.com.

🔥 Skills

customer experience (6) problem solving (5) communication skills (5) Customer Service (4) customer support (4) training (4) customer service (4) communication (4) Communication (3) collaboration (2)

đź“Ť Locations

Melbourne (21)
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Myob

Community Lead Melbourne
Skills & Focus: customer experience, community, people skills, problem solving, product knowledge, content creation, collaboration, operations, service design, adaptability
About the Company: MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand, originally rooted in finance and accou…

Iss Facility Services

Corporate Concierge Melbourne
Skills & Focus: Customer Service, Workplace Experience, Hospitality, Stakeholder Relationships, Multi-tasking, Communication Skills, Professional Engagement, Event Support, Safety Culture, Diversity and Inclusion
About the Company: ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes li…
Experience: Strong experience in hospitality or customer service role with outstanding track record of delivering exceptional customer experiences.
Type: Full time, Part time
Benefits: Competitive remuneration package, company laptop and mobile provided, ongoing training, internal promotions and opportu…

Pexa

Customer Support Specialist Melbourne
Skills & Focus: customer support, live chat, email support, phone support, problem solving, customer experience, training, complaints handling, collaboration, communication skills
About the Company: PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle the…
Experience: Previous experience in a customer focused environment; Experience within legal/conveyancing or technology industries is highly regarded;
Type: Full-time

Aecc

Education Consultant - Philippines and East Asia Melbourne
Skills & Focus: customer service, student placement, visa guidance, sales, customer relationship management, Filipino market, student queries, cross-cultural environment, team skills, communication
About the Company: AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our h…
Experience: A minimum of 1-2 years experience in the International Education Industry
Salary: $55,000-$70,000
Type: Full-Time
Benefits: Attractive salary packages based on experience + incentives and bonuses

Iss Facility Services

Client Service Supervisor Melbourne
Skills & Focus: cleaning, supervision, client service, operations, KPI, OHS, problem-solving, communication, contracts, technology
About the Company: ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes l…
Experience: Previous cleaning supervision experience
Type: Full time
Benefits: Access to staff discounts with partner companies, Ongoing learning and development opportunities

Ofload

Transport Allocator Melbourne
Skills & Focus: transportation management, customer satisfaction, carrier management, negotiation, problem solving, data-driven decisions, customer-obsessed, organisational skills, multitasking, continuous improvement
About the Company: Ofload is changing how the freight industry operates and bringing it into the digital world by leveraging technology, data, and strategic partnerships.
Experience: Proven experience in transportation management, with a focus on customer and carrier relations.
Type: Full-time
Benefits: We offer flexibility with hybrid work arrangements, learning and development budget, office benefits including catered …

Workfocus

Customer Experience Specialist Melbourne
Skills & Focus: customer experience, communication, support, portfolio management, cross selling, service assessments, rehabilitation, service delivery, customer needs, exceptional service

Easygo Gaming

Customer Service Quality Assurance - Mandarin Speaking Melbourne
Skills & Focus: Quality Assurance, Customer Service, Mandarin, Feedback, Training, Organisational Skills, Multitasking, Communication, Collaboration, Gaming
About the Company: A prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com, and Twist Gaming. The company is focused on …
Experience: Experience in a customer support or QA role
Type: Full-time
Benefits: EAP access for you and your family, Access to over 9,000 courses across our Learning and Development Platform, Paid vol…

Myob

Customer Experience Support Melbourne
Skills & Focus: customer support, SaaS, problem solving, technical support, collaborative mindset, accounting products, application troubleshooting, communication skills, client service, training
About the Company: MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand, originally rooted in finance and accou…
Experience: Technical and process domain knowledge in SaaS or experience supporting products in an IT environment is beneficial.

Weploy

Contact Centre Role Melbourne
Skills & Focus: Contact Centre, customer experience, empathy, active listening, problem solving, KPI, compliance, health insurance, training, virtual classroom
About the Company: Weploy is a workforce solutions provider that specializes in connecting businesses with skilled professionals across various sectors, including customer servic…
Experience: Minimum of 6-12 months recent Contact Centre experience
Salary: $35.88 per hour + super
Type: Contract
Benefits: Hybrid opportunity, No weekend work, Huge career progression potential, Amazing hourly rate

Podium

Product Support Specialist Melbourne
Skills & Focus: customer support, troubleshooting, communication, feedback, documentation, training, escalation, customer satisfaction, cross-functional collaboration, data-oriented
About the Company: At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. …
Experience: 1-2 years Experience in Product or Technical Support

Easygo

Customer Operations Manager Melbourne
Skills & Focus: customer experience, team management, multicultural team, customer support, operational flexibility, cross-functional collaboration, continuous improvement, performance monitoring, crisis resolution, stakeholder engagement
About the Company: At Easygo we proudly stand as the exclusive service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gam…
Experience: Proven experience in leading customer support or service teams, preferably in a related industry (e.g., gaming, sportsbook, casino).
Benefits: EAP access for you and your family, Access to over 9,000 courses across our Learning and Development Platform, Paid vol…

Workfocus

Customer Experience Specialist Melbourne
Skills & Focus: Customer Experience, Customer Support, Cross Selling, Portfolio Management, Service Assessments, Rehabilitation Interventions, Service Delivery, Customer Relations, Exceptional Service, Communication

Easygo

Customer Service Representative - Portuguese Speaking Melbourne
Skills & Focus: Customer Service, Portuguese speaking, iGaming, Chat support, Customer satisfaction, Issue resolution, Shift pattern, Process improvements, Tech skills, Team collaboration
About the Company: At Easygo we proudly stand as the exclusive service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gam…
Experience: Customer-facing roles experience is preferred
Type: Full-time
Benefits: EAP access for you and your family, Access to over 9,000 courses across our Learning and Development Platform, Paid vol…

Civica

Customer Service Representative Melbourne
Skills & Focus: customer service, communication skills, process navigation, interpersonal skills, self-motivated, goal achievement, teamwork, flexibility, hybrid work environment, career development
About the Company: We help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care,…
Salary: $70,052 (Inclusive of super)
Type: Full-time
Benefits: Up to 15 weeks of paid parental leave, guaranteed generous salary increases for the next year.

Squaretrade

Voice of Customer (VoC) Manager Melbourne
Skills & Focus: Voice of Customer, customer complaints, customer experience, CSAT, NPS, Qualtrics, process improvement, data analysis, customer feedback, stakeholder engagement
About the Company: SquareTrade is focused on providing outstanding customer support and improving the customer journey.
Type: Full-time

Iss Facility Services

Corporate Concierge Melbourne
Skills & Focus: customer service, hospitality, stakeholder relationships, multi-tasking, communication skills, time management, solution focused, professional, event management, safety culture
About the Company: ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes li…
Experience: Strong experience in hospitality or customer service role with outstanding track record of delivering exceptional customer experiences.
Type: Full time, Part time
Benefits: Competitive remuneration package, company laptop and mobile provided, inclusive workplace, internal promotions and oppo…

Xero

Customer Experience Team Lead Melbourne
Skills & Focus: Customer Experience, CX Strategy, Team Leadership, Automation, Customer Support, Operations Management, Performance Expectations, Engagement, Global Support Model, Business Alignment
About the Company: We help you supercharge your business by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and …
Experience: Leadership experience in customer experience or related field
Type: Full-time

Iss Facility Services

Executive Reception Team Leader Melbourne
Skills & Focus: Workplace Hosts, Customer Service, Stakeholder Management, Leadership, Event Management, Communication, Teamwork, Problem-Solver, Adaptability, Organizational Skills
About the Company: ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes li…
Experience: At least 5-7 years' experience in Workplace, hospitality, and stakeholder management.
Type: Full time
Benefits: Competitive salary packaging; Access to staff discounts with a wide range of companies; Ongoing learning and developmen…

Weploy

Customer Service Roles Melbourne
Skills & Focus: customer service, full-time availability, call centre experience, high-volume phone-based experience, customer centric mindset, resilience, communication skills, professional references, supportive team, key metrics
About the Company: At Weploy, we make finding work better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunitie…
Experience: 6-12 months of recent call centre or high-volume phone-based experience
Salary: above award $34.48 per hour + super
Type: Full-time
Benefits: Great pay, Career growth, No lengthy applications, Full training provided

Squaretrade1

Voice of Customer Program Lead Melbourne
Skills & Focus: Voice of Customer, Customer experience, CSAT, NPS, Qualtrics, Process improvement, Customer feedback, Data analysis, Cross-functional projects, Standard operating procedures
Type: Full-time
Benefits: Flexible working arrangements