Last updated: 2025-06-06

24 Customer Support And Experience jobs in Melbourne.

Hiring now: Customer Exp Team Lead @ Xero, Product Support Specialist @ Podium, Transport Allocator @ Ofload, Customer Operations Manager @ Easygo, Customer Exp Support @ Myob, Customer Service Quality Assurance Manda @ Easygo Gam, Customer Exp Change Manager @ Prezzee, Onboarding Partner @ Homemade, Customer Support Specialist Weekend @ Mercury, Customer Service Representative @ Weploy. Explore more at at jobswithgpt.com

🔥 Skills

Customer Experience (5) customer support (5) Customer Service (5) training (4) customer experience (4) communication skills (4) customer service (4) problem-solving (3) support (3) customer satisfaction (2)

📍 Locations

Melbourne (21)

Xero

We help you supercharge your business by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and …

Customer Experience Team Lead

Melbourne

  • Skills: Customer Experience, CX Strategy, Team Leadership, Automation, Customer Support, Operations Management, Performance Expectations, Engagement, Global Support Model, Business Alignment
  • Experience: Leadership experience in customer experience or related field
  • Type: Full-time

Podium

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. …

Product Support Specialist

Melbourne

  • Skills: customer support, troubleshooting, communication, feedback, documentation, training, escalation, customer satisfaction, cross-functional collaboration, data-oriented
  • Experience: 1-2 years Experience in Product or Technical Support

Ofload

Ofload is changing how the freight industry operates and bringing it into the digital world by leveraging technology, data, and strategic partnerships.

Transport Allocator

Melbourne

  • Skills: transportation management, customer satisfaction, carrier management, negotiation, problem solving, data-driven decisions, customer-obsessed, organisational skills, multitasking, continuous improvement
  • Experience: Proven experience in transportation management, with a focus on customer and carrier relations.
  • Type: Full-time

Easygo

At Easygo we proudly stand as the exclusive service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gam…

Customer Operations Manager

Melbourne

  • Skills: customer experience, team management, multicultural team, customer support, operational flexibility, cross-functional collaboration, continuous improvement, performance monitoring, crisis resolution, stakeholder engagement
  • Experience: Proven experience in leading customer support or service teams, preferably in a related industry (e.g., gaming, sportsbook, casino).

MYOB

MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand, originally rooted in finance and accou…

Customer Experience Support

Melbourne

  • Skills: customer support, SaaS, problem solving, technical support, collaborative mindset, accounting products, application troubleshooting, communication skills, client service, training
  • Experience: Technical and process domain knowledge in SaaS or experience supporting products in an IT environment is beneficial.

Easygo Gaming

A prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com, and Twist Gaming. The company is focused on …

Customer Service Quality Assurance - Mandarin Speaking

Melbourne

  • Skills: Quality Assurance, Customer Service, Mandarin, Feedback, Training, Organisational Skills, Multitasking, Communication, Collaboration, Gaming
  • Experience: Experience in a customer support or QA role
  • Type: Full-time

Prezzee

Prezzee is a global digital gifting platform that creates human connections through remarkable gifting moments. We create leading digital gift solutions for co…

Customer Experience & Change Manager

Melbourne

  • Skills: Customer Experience, Change Management, Operational Excellence, CRM Governance, Customer Delight, Stakeholder Engagement, Continuous Improvement, ISO Compliance, Zendesk, Data Analysis
  • Type: Contract

HomeMade

HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to supp…

Onboarding Partner

Melbourne

  • Skills: Onboarding, Customer Service, Home Care Package, Assessment, Care Plans, Budgeting, Communication, Empathy, Technology, Support
  • Experience: Experience in a case management or customer service environment is preferred and knowledge of the aged care sector will be well-regarded.
  • Type: Hybrid

Mercury

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small bu…

Customer Support Specialist (Weekend)

Melbourne

  • Skills: customer support, experience, empathy, communicate, problem-solving, Zendesk, banking, customer experience, automate, process improvements
  • Experience: 2+ years in a Customer Experience / Customer Support role
  • Type: Full-time
  • Salary: AU$79,800 - AU$96,300

HomeMade

HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through a creative approach that supports people in ach…

Customer Coordination Specialist

Melbourne

  • Skills: customer coordination, support services, Home Care Package, customer relationships, onboarding, service planning, digital tools, Aged Care Act, operational support, customer service
  • Experience: Experience in a customer service, case management or coordination setting (aged care experience valued but not required)
  • Type: Full Time

Xero

Xero helps businesses by automating routine tasks and connecting them with the right data, advisors, and apps.

Customer Experience Specialist

Melbourne

  • Skills: customer experience, support, satisfaction, customer guidance, problem-solving, collaborative, resilience, adaptability, active listening, dynamic environment

Weploy

At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candida…

Customer Service Representative

Melbourne

  • Skills: Customer Service, Call Centre, Full-time, Communication Skills, Customer Experience, Dynamic Team, Training Provided, Key Metrics, Resilience, Fast-Paced Environment
  • Experience: 6-12 months of recent call centre or high-volume phone-based experience
  • Type: Full-time
  • Salary: $34.48 per hour + super

commercetools

A company providing modern commerce solutions and SaaS platform support.

Support Team Lead

Melbourne

  • Skills: support, team lead, customer, support activities, collaboration, escalated support, team growth, KPIs, mentorship, customer experience

Rentokil Initial

Rentokil Initial is a global company specializing in pest control, hygiene, and facilities management services, providing innovative and sustainable solutions.

Customer Service Consultant - Multiple Opportunities

Melbourne

  • Skills: Customer Service, Inbound/Outbound calls, sales, support, communication skills, training, career development, growth, teamwork, supportive
  • Type: Full-time

NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Customer Success Manager

Melbourne

  • Skills: customer success, intelligent data infrastructure, collaboration, problem-solving, business possibilities, data type, workload, environment, employee support, accommodation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Keypath

At Keypath, we're in a hurry to make change happen. With over 100,000 enrolments annually across our global university partnerships, we're transforming lives t…

Student Enrolment Advisor

Melbourne

  • Skills: customer service, sales, education programs, remote work, KPI, enrolments, consultative approach, relationship-building, mental health support, EdTech
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

WorkFocus Australia

At WorkFocus Australia we’re leaders in getting people well and working, we empower individuals to live and work to their fullest potential every day. Since 19…

Customer Experience Specialist

Melbourne

  • Skills: Customer Experience, Rehabilitation, Personal Injury Insurance, Allied Health, Customer Service, Service Delivery, Stakeholder Management, Performance Management, Cross Selling, Work Health and Safety
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Civica

Civica helps governments deliver critical services for citizens around the world. Over 5000 public bodies engage Civica to provide critical services to over 10…

Customer Service Representative

Melbourne

  • Skills: customer service, Melbourne, fines management, hybrid work, superannuation, interpersonal skills, process documentation, teamwork, career development, training
  • Type: full_time
  • Salary: {'min': 70052.0, 'max': None, 'period': 'annual', 'currency': 'AUD'}

Cushman & Wakefield

Cushman & Wakefield is one of the leading global real estate services firms transforming the way people work, shop and live.

Customer Experience Consultant

Melbourne

  • Skills: customer support, KPI, process improvements, Quality Management Framework, multi-tasking, communication skills, customer service, facility management, team collaboration, diversity and inclusion
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Snowflake

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-drive…

Staff Escalation Manager

Melbourne

  • Skills: Escalation Management, Customer Relations, Technical Support, AWS, Azure, GCP, ITIL, emotional intelligence, data-driven, communication skills
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Cogent Thinking

Cogent Thinking’s primary purpose is to lead the way in preventing and managing workplace injuries and illnesses with tailored solutions. We have learnt that w…

Customer Experience Specialist

Melbourne

  • Skills: Customer Experience, Stakeholder Management, KPI Achievement, Marketing Coordination, Health Services, Occupational Health, Contract Management, Time Management, Customer Satisfaction, Hybrid Work
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}