Last updated: 2025-08-11
12 Customer Success Management jobs in Melbourne.
Lucid Software
Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We value diversity and are committed to crea…
Melbourne
- Skills: customer success, client-facing role, technical aptitude, product expertise, operational metrics, customer experience, billing support, data-driven recommendations, cross-functional initiatives, problem solving
- Level: entry
- Type: full_time
Amperity
Our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps…
Melbourne
- Skills: Technical Account Manager, customer data, MarTech, SQL, data analysis, platform advisory, customer retention, business strategies, implementation experience, customer experience
- Level: senior
- Type: full_time
Lucid Software
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products …
Melbourne
- Skills: customer success, user experience, product adoption, data-driven recommendations, billing expertise, troubleshooting, cross-functional initiatives, team collaboration, customer retention, technical issues
- Level: entry
- Type: full_time
Cognizant
Cognizant is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build …
Melbourne
- Skills: Client Relationship Management, Digital Technology, Manufacturing, Logistics, Utilities, Cloud, Analytics, Data, Automation, Sales Strategy
- Level: mid
- Type: full_time
Keypath Education
Keypath Education is a global EdTech company partnering with leading universities to deliver online programs that address real-world social and economic challe…
Melbourne
- Skills: sales leadership, conversion strategies, pipeline optimization, student experience, CRM systems, performance analysis, data-driven, operational excellence, cross-functional collaboration, employee development
- Level: senior
- Type: full_time
Rentokil Initial
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and suppo…
Melbourne
- Skills: customer service, account management, customer relationships, retention metrics, complaint resolution, business opportunities, sales, time management, communication skills, problem solving
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Melbourne
- Skills: Customer Success, Digital Transformation, AI Integration, C-Level Engagement, Revenue Optimization, Risk Management, Operational KPIs, Cross-Functional Leadership, Agility, Strategic Alignment
- Level: senior
- Type: full_time
Xplor
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-bas…
Melbourne
- Skills: Customer Success, SaaS, Account Management, Salesforce, Early Childhood Education, Conflict Resolution, Relationship Building, Stakeholder Engagement, Data Accuracy, Post-sales Support
- Level: mid
- Type: full_time
Lightspeed
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Melbourne
- Skills: Customer Success, Data-driven insights, SaaS, Product adoption, Retaining customers, Cross-sell, Onboarding, Strategic partner, Multi-brand retail, Customer engagement
- Level: mid
- Type: full_time
commercetools
Commercetools is a technology company that provides a cloud-based platform for modern e-commerce solutions.
Melbourne
- Skills: SaaS, customer support, team leadership, e-commerce, innovation, communication, KPI tracking, conflict resolution, collaboration, mentorship
- Level: mid
- Type: full_time
Mirakl
Mirakl is the leading provider of eCommerce software solutions, empowering retail and B2B enterprises with advanced technology to digitize and expand product a…
Melbourne
- Skills: Customer Success, eCommerce, Marketplace Strategy, Team Leadership, Change Management, Consultative Selling, Stakeholder Engagement, Business Reviews, Analytics, Retail
- Level: mid
- Type: full_time
Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
Melbourne
- Skills: energy management, customer experience, technical stakeholders, SaaS, customer information systems, billing, meter data management, CRM, AI communications, problem-solving
- Level: mid
- Type: full_time
Podium
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.
Melbourne
- Skills: customer success, account management, SaaS, SMB, retail, healthcare, automation, strategy, adoption, communication
- Level: mid
- Type: full_time
Salesforce
Salesforce is a leading customer relationship management (CRM) platform that enables organizations to manage customer relationships and interactions effectivel…
Melbourne
- Skills: Customer Success, Salesforce, Public Sector, Technical Consulting, Stakeholder Engagement, SaaS, Platform Optimization, Incident Management, Technical Architecture, Cross-Functional Collaboration
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Melbourne
- Skills: Customer Experience, ServiceNow, telecommunications, OSS/BSS systems, cloud software solutions, solution consulting, pipeline building, relationship management, AI integration, customer journey mapping
- Level: senior
- Type: full_time
Ofload
At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to…
Melbourne
- Skills: customer engagement, customer retention, account management, transport industry, logistics operations, stakeholder management, cross-functional collaboration, API integrations, business reviews, professional growth
- Level: mid
- Type: full_time
ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…
Melbourne
- Skills: Customer Success, SaaS, implementation, troubleshooting, requirements gathering, technical advisor, solution design, product direction, net revenue retention, APIs
- Level: mid
- Type: full_time
DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Melbourne
- Skills: client onboarding, SaaS, hospitality technology, project management, data migration, configuration, customization, product adoption, customer success, stakeholder collaboration
- Level: mid
- Type: full_time
Splend
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers s…
Melbourne
- Skills: sales, customer growth, team leadership, retail environment, operational effectiveness, product sales, customer success, electric vehicles, Rideshare, customer experience
- Level: mid
- Type: full_time
Salesforce
Salesforce is a leading customer relationship management (CRM) platform that provides cloud-based applications for sales and customer service.
Melbourne
- Skills: contract renewals, negotiation strategies, customer success, financial acumen, salesforce.com, account management, business value, cross-sells, strategic mindset, process management
- Level: mid
- Type: full_time