Last updated: 2025-06-06
21 Customer Success Management jobs in Melbourne.
Hiring now: Customer Success Specialist @ Lucid Soft, Customer Exp Team Lead @ Xero, Customer Success Manager @ Sevenrooms, Student Success Team Lead @ Keypathedu, Customer Success Specialist @ Splend, Customer Implementation Manager @ Gorgias, Technical Account Manager @ Amperity, Sr Customer Solutions Architect @ Sysdig, Client Success Manager @ Leap, Customer Success Manager Smb @ Knowbe4. Explore more at at jobswithgpt.com
🔥 Skills
customer success (6)
Customer Success (6)
customer experience (5)
Customer Experience (3)
Onboarding (3)
Customer Relationships (3)
data analysis (3)
SaaS (3)
Account Management (3)
Product Adoption (3)
📍 Locations
Melbourne (20)
Lucid Software
Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We value diversity and are committed to crea…
Customer Success Specialist
Melbourne
- Skills: customer success, client-facing role, technical aptitude, product expertise, operational metrics, customer experience, billing support, data-driven recommendations, cross-functional initiatives, problem solving
- Experience: 0-2 years of experience, preferably in a client-facing or technical role
- Type: Full-time
Xero
We help you supercharge your business by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and …
Customer Experience Team Lead
Melbourne
- Skills: Customer Experience, CX Strategy, Team Leadership, Automation, Customer Support, Operations Management, Performance Expectations, Engagement, Global Support Model, Business Alignment
- Experience: Leadership experience in customer experience or related field
- Type: Full-time
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Customer Success Manager
Melbourne
- Skills: Customer Success Management, Data-Focus, Technical Aptitude, Collaboration, Customer Health, Revenue Targets, Data Integrity, Technical Solutions, Relationship Building, Process Implementation
- Experience: 4+ years of experience working in a Customer Success or Account Management role
KeypathEducation
Student Success Team Lead
Melbourne
- Skills: Student Success, Coaching, Performance Management, Talent Retention, Training and Development, Sales Management, Stakeholder Engagement, Continuous Improvement, Process Management, Collaboration
Splend
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers s…
Customer Success Specialist
Melbourne
- Skills: Customer Success, Operations, Retail, Customer Experience, Problem Solving, Fleet Management, Onboarding, Customer Relationships, Communication, Diversity and Inclusion
- Type: Full-time
Gorgias
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Customer Implementation Manager
Melbourne
- Skills: onboarding, consultative approach, customer relations, customer experience, project management, e-commerce, data analysis, relationship building, communication skills, continuous learning
- Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation
- Type: Full-time
- Salary: A$101K - A$127K
Amperity
Our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps…
Technical Account Manager
Melbourne
- Skills: Technical Account Manager, customer data, MarTech, SQL, data analysis, platform advisory, customer retention, business strategies, implementation experience, customer experience
- Experience: 8-10 years
- Type: Full-time
Sysdig
Sysdig is an international company focused on delivering security solutions for cloud-native applications. It is a well-funded startup with an emphasis on prob…
Sr. Customer Solutions Architect
Melbourne
- Skills: Customer Success, Cloud Native, DevOps, SaaS, Implementation, Technical Enablement, Adoption, Security, Monitoring, Customer Relationships
- Type: Full-time
Lucid Software
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products …
Customer Success Specialist
Melbourne
- Skills: customer success, user experience, product adoption, data-driven recommendations, billing expertise, troubleshooting, cross-functional initiatives, team collaboration, customer retention, technical issues
- Experience: 0-2 years
- Type: Full-time
LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.
Client Success Manager
Melbourne
- Skills: Client Success, Retention, Account Management, Product Demonstration, Client Onboarding, Relationship Management, Legal Industry, Product Adoption, Sales Targets, Client Satisfaction
- Experience: 2+ years
- Type: Full-time
KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Customer Success Manager (SMB)
Melbourne
- Skills: Customer Success, Onboarding, Stakeholders, Product Adoption, Salesforce, CRM, Customer Experience, Customer Satisfaction, Account Management, Cross-Functional Initiatives
- Experience: Associate’s degree or equivalent work experience and education preferred
Xero
Xero is dedicated to helping small businesses automate routines, surface insights, and connect with the right data, advisors, and apps to build a stronger econ…
Campaign Coordinator for Customer Success
Melbourne
- Skills: campaign coordination, customer success, campaign setup, resource coordination, performance analysis, campaign scheduling, data analysis, cross-functional collaboration, process improvement, automation tools
- Experience: 2+ years of experience in Campaign Coordination, Project Coordination or an administration role in a CX or Customer Success setting.
Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms, providing a cloud platform that streamlines work and communicat…
Customer Success Manager
Melbourne
- Skills: Customer Success, Account Management, Client Relationships, Strategic Planning, Data Analysis, Retention, Expansion, Customer Advocacy, Churn Mitigation, SaaS
- Experience: At least 4 years in a B2B SaaS enablement role
NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Customer Success Manager
Melbourne
- Skills: customer success, intelligent data infrastructure, collaboration, problem-solving, business possibilities, data type, workload, environment, employee support, accommodation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
NetApp, Inc.
Customer Success Manager
Melbourne
- Skills: Customer Success, Data Analysis, Product Adoption, B2B, Customer Relationships, Data Storage, IT Infrastructure, Sales Support, Emotional Intelligence, Cloud Operations
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Nutanix
Customer Experience Manager
Melbourne
- Skills: customer experience, technical background, relationships, customer satisfaction, data center technology, hybrid multicloud solutions, architectural frameworks, Nutanix Certified Expert, customer success plans, customer-centric mindset
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Matrak
At Matrak, we’re all about building a better construction industry – one that’s more transparent, connected, and efficient. Our cloud-based materials and progr…
Customer Success Manager
Melbourne
- Skills: customer success, enterprise account management, B2B SaaS, onboarding, implementation, upsell, cross-sell, HubSpot, construction tech, remote teams
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Axon
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Customer Success Manager, Enterprise
Melbourne
- Skills: customer success, adoption, relationship-building, enterprise customers, data-driven strategies, project management, customer engagement, retention, strategic planning, cross-functional collaboration
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Flare
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employ…
Customer Operations Leader
Melbourne
- Skills: customer operations, process optimisation, workflow management, automation tools, data-driven decision making, Financial Services, employee benefits, KPI, risk management, customer experience
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}