Last updated: 2025-10-22
20 Customer Success Management jobs in Melbourne.
Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
Melbourne
- Skills: energy management, customer experience, technical stakeholders, SaaS, customer information systems, billing, meter data management, CRM, AI communications, problem-solving
- Level: mid
- Type: full_time
Podium
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.
Melbourne
- Skills: customer success, account management, SaaS, SMB, retail, healthcare, automation, strategy, adoption, communication
- Level: mid
- Type: full_time
DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Melbourne
- Skills: client onboarding, SaaS, hospitality technology, project management, data migration, configuration, customization, product adoption, customer success, stakeholder collaboration
- Level: mid
- Type: full_time
Xplor
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-bas…
Melbourne
- Skills: customer success, customer retention, ticket management, SLA, systems improvement, customer engagement, communication skills, multitasking, collaboration, cloud solutions
- Level: entry
- Type: full_time
DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Melbourne
- Skills: Enterprise SaaS, hospitality, implementation lifecycle, training sessions, consultative relationships, project plans, problem-solving, C-Suite stakeholders, resource management, technology solutions
- Level: mid
- Type: full_time
Xplor
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-bas…
Melbourne
- Skills: customer success, retention, ticket management, customer enquiries, systems improvement, performance monitoring, customer happiness, cloud-based solutions, communication skills, collaborative environment
- Level: mid
- Type: full_time
LEAP
LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For…
Melbourne
- Skills: LegalTech, B2B SaaS, customer success, relationship management, commercial negotiation, stakeholder engagement, Salesforce, client retention, upsell opportunities, product knowledge
- Level: mid
- Type: full_time
Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.
Melbourne
- Skills: Implementation, Customer Success, Account Management, Onboarding, Training, Sales Cycle, Product Knowledge, Hubspot CRM, Time Management, Problem-Solving
- Level: entry
- Type: full_time
HSO
HSO is a leading Microsoft Partner specialising in Dynamics365.
Melbourne
- Skills: Managed Services, Microsoft Dynamics 365, customer satisfaction, support tickets, SLA compliance, process improvement, communication skills, time management, organisational abilities, customer-centric mindset
- Level: mid
- Type: full_time
Civica
We make software that helps deliver critical services for citizens all around the world. From Health and Care, to local to state government and education, over…
Melbourne
- Skills: customer retention, hospital software, sales targets, account plans, customer success, collaboration, business reviews, stakeholder engagement, contractual knowledge, CRM systems
- Level: mid
- Type: full_time
DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…
Melbourne
- Skills: customer success, account management, B2B, SaaS, project planning, hospitality software, data utilization, customer engagement, consultancy, SevenRooms
- Level: mid
- Type: full_time
Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
Melbourne
- Skills: client engagement, commercial management, customer experience, B2B sales, digital transformation, SaaS, operational change, C-level stakeholder, product feedback, strategic alignment
- Level: mid
- Type: full_time
Xero
At Xero, we’re here to help supercharge small businesses by automating routine tasks, surfacing actionable insights and connecting businesses with the right da…
Melbourne
- Skills: Customer Experience, leadership, customer satisfaction, service, support, strategy, community, empowerment, proactive, team management
- Level: mid
- Type: full_time
Xplor
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-bas…
Melbourne
- Skills: customer success, customer retention, customer happiness, ticket management, communication skills, problem solving, SLA compliance, systems improvement, customer experience, cloud technology
- Level: mid
- Type: full_time
Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app.
Melbourne
- Skills: Customer Success, Identity Management, Partner Enablement, Consulting, Service Delivery, Technical Guidance, Onboarding, Stakeholder Management, Agility, Compliance Standards
- Level: mid
- Type: full_time
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cl…
Melbourne
- Skills: Customer Success, AI-powered tools, Project Management, SaaS, Collaboration, Data Analytics, Value Realization, Stakeholder Engagement, Communication, Strategic Advisory
- Level: mid
- Type: full_time
ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and a…
Melbourne
- Skills: onboarding, project management, SaaS, customer experience, stakeholder management, platform configuration, implementation, customer relationships, retention, leisure industry
- Level: mid
- Type: contract
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Melbourne
- Skills: Customer Success, AI integration, SaaS, Project Management, Business Administration, Stakeholder engagement, Data analytics, Cross-functional collaboration, Strategic advisory, Communication skills
- Level: mid
- Type: full_time
Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.
Melbourne
- Skills: Customer Success, SaaS, Salesforce, Project Leadership, Technology Consulting, Solutions Architecture, Enterprise Customers, Consultative Skills, Stakeholder Management, C-level Communication
- Level: mid
- Type: full_time
Uber
Uber provides a truly open culture that encourages all to voice their thoughts and drives innovation in the delivery sector.
Melbourne
- Skills: customer success, partner management, SaaS, stakeholder management, ecommerce, operational support, cross-functional collaboration, process optimization, merchant needs, solution selling
- Level: mid
- Type: full_time