Last updated: 2025-06-06
17 Customer Onboarding And Success jobs in Melbourne.
Hiring now: Customer Success Manager @ Sevenrooms, Onboarding Partner @ Homemade, Customer Success Specialist @ Splend, Customer Implementation Manager @ Gorgias, Payments Growth Team Member @ Xero, Client Success Manager @ Leap, Customer Success Manager Smb @ Knowbe4, Product Lead Onboarding @ Airwallex, Client Product Implementation Sr Special @ Janus Hend, Customer Success Manager @ Netapp. Explore more at at jobswithgpt.com
🔥 Skills
Onboarding (5)
project management (5)
Customer Success (4)
onboarding (4)
customer experience (3)
Product Adoption (3)
implementation (3)
customer success (3)
Communication (2)
Customer Experience (2)
📍 Locations
Melbourne (17)
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Customer Success Manager
Melbourne
- Skills: Customer Success Management, Data-Focus, Technical Aptitude, Collaboration, Customer Health, Revenue Targets, Data Integrity, Technical Solutions, Relationship Building, Process Implementation
- Experience: 4+ years of experience working in a Customer Success or Account Management role
HomeMade
HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to supp…
Onboarding Partner
Melbourne
- Skills: Onboarding, Customer Service, Home Care Package, Assessment, Care Plans, Budgeting, Communication, Empathy, Technology, Support
- Experience: Experience in a case management or customer service environment is preferred and knowledge of the aged care sector will be well-regarded.
- Type: Hybrid
Splend
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers s…
Customer Success Specialist
Melbourne
- Skills: Customer Success, Operations, Retail, Customer Experience, Problem Solving, Fleet Management, Onboarding, Customer Relationships, Communication, Diversity and Inclusion
- Type: Full-time
Gorgias
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Customer Implementation Manager
Melbourne
- Skills: onboarding, consultative approach, customer relations, customer experience, project management, e-commerce, data analysis, relationship building, communication skills, continuous learning
- Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation
- Type: Full-time
- Salary: A$101K - A$127K
Xero
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…
Payments Growth Team Member
Melbourne
- Skills: business, payments, customers, services, collaborative, customer behaviour, growth mindset, speed, iteration, experimental
LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.
Client Success Manager
Melbourne
- Skills: Client Success, Retention, Account Management, Product Demonstration, Client Onboarding, Relationship Management, Legal Industry, Product Adoption, Sales Targets, Client Satisfaction
- Experience: 2+ years
- Type: Full-time
KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Customer Success Manager (SMB)
Melbourne
- Skills: Customer Success, Onboarding, Stakeholders, Product Adoption, Salesforce, CRM, Customer Experience, Customer Satisfaction, Account Management, Cross-Functional Initiatives
- Experience: Associate’s degree or equivalent work experience and education preferred
Airwallex
Airwallex is the only unified payments and financial platform for global businesses, providing solutions including business accounts, payments, spend managemen…
Product Lead, Onboarding
Melbourne
- Skills: Product Management, Onboarding, User Experience, Roadmap, Strategy, Customer Satisfaction, Cross-functional Teams, Data Analysis, User Research, Global Scale
- Type: Full-time
Janus Henderson Investors
NetApp, Inc.
Customer Success Manager
Melbourne
- Skills: Customer Success, Data Analysis, Product Adoption, B2B, Customer Relationships, Data Storage, IT Infrastructure, Sales Support, Emotional Intelligence, Cloud Operations
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Director, Client Success
Melbourne
- Skills: Client Services, operational solutions, payments industry, digital payment operations, client relationship, authorization systems, network tokens, business-oriented solutions, project management, analytical skills
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Macquarie Telecom
Macquarie Telecom is a company that delivers a high level of service to customers with a mix of technical acumen and customer focus.
Associate Service Delivery Manager
Melbourne
- Skills: service delivery, operational support, customer experience, technical acumen, implementation, customer focus, high-quality service, delivery processes, results-driven, support processes
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Matrak
At Matrak, we’re all about building a better construction industry – one that’s more transparent, connected, and efficient. Our cloud-based materials and progr…
Customer Success Manager
Melbourne
- Skills: customer success, enterprise account management, B2B SaaS, onboarding, implementation, upsell, cross-sell, HubSpot, construction tech, remote teams
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Axon
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Customer Success Manager, Enterprise
Melbourne
- Skills: customer success, adoption, relationship-building, enterprise customers, data-driven strategies, project management, customer engagement, retention, strategic planning, cross-functional collaboration
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Culture Amp
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Senior Customer Trainer
Melbourne
- Skills: customer training, onboarding, SaaS, presentation skills, instructional design, customer success, collaboration, technical concepts, project management, training content
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Flare
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employ…
Customer Operations Leader
Melbourne
- Skills: customer operations, process optimisation, workflow management, automation tools, data-driven decision making, Financial Services, employee benefits, KPI, risk management, customer experience
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}