13 Customer Onboarding And Success jobs in Melbourne.

Hiring now: Sr Customer Implementatio @ Deputy, Customer Success Mgr @ Myob, Customer Success Mgr @ Sevenrooms, Customer Success Mgr @ Crunchtime, Sr Mgr Customer Excellenc @ Servicenow, Customer Success Mgr @ Lucid Soft, Customer Success Dir Inte @ Knowbe4, Implementation Spec @ Zeller, Systems Analyst @ Xero, Voice Of Customer Program @ Squaretrad.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (5) SaaS (4) customer success (3) Customer Engagement (3) CRM (3) implementation (2) Onboarding (2) Collaboration (2) project management (2) Leadership (2)

đź“Ť Locations

Melbourne (13)
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Deputy

Senior Customer Implementation Consultant Melbourne
Skills & Focus: SaaS, workforce management, implementation, solution development, customer success, delivery lifecycle, process improvement, consultant, engineers, architects
About the Company: Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,0…

Myob

Customer Success Manager Melbourne
Skills & Focus: Customer Success, Onboarding, SaaS, Product Adoption, Implementation, Customer Engagement, Training, Health Monitoring, Cross-Functional Collaboration, Problem-Solving
About the Company: A business management platform designed to unleash the potential of businesses across Australia and New Zealand, originally rooted in finance and accounting so…
Experience: Minimum 12 months’ experience with Silverfin; experience in customer success, onboarding, or implementation roles, preferably within a SaaS environment.
Salary: $110,000-$130,000 AUD plus superannuation and commission
Type: Full-time
Benefits: Commission and superannuation

Sevenrooms

Customer Success Manager Melbourne
Skills & Focus: Customer Success Management, Data-Focus, Technical Aptitude, Collaboration, Customer Health, Revenue Targets, Data Integrity, Technical Solutions, Relationship Building, Process Implementation
About the Company: SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Experience: 4+ years of experience working in a Customer Success or Account Management role
Benefits: Comprehensive benefits package including Group Life and Total & Permanent Disability Insurance, Group Private medical c…

Crunchtime

Customer Success Manager Melbourne
Skills & Focus: Customer Success, B2B SaaS, adoption and retention, product optimization, cross-functional collaboration, project management, consultative approach, customer relationship management, renewal business, restaurant operations
About the Company: Global restaurant brands run their operation on the Crunchtime platform, delivering consistent guest experience across locations and managing food and labor co…
Experience: 2-4 years experience in Customer Success or Account Management supporting a B2B SaaS product
Salary: Competitive pay
Type: Full-time
Benefits: Opportunity to put your stamp on a growing start-up, great mission-driven team, wellness perks, company holidays, work …

Servicenow

Sr Manager, Customer Excellence, ANZ Area Lead Melbourne
Skills & Focus: Customer Success, Customer Engagement, Leadership, Collaboration, Mentorship, Risk Mitigation, Stakeholder Management, Operational Consistency, Cloud Computing, CRM Systems
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Experience: 15+ years
Type: Flexible

Myob

Senior Customer Enablement Consultant Melbourne
Skills & Focus: onboarding, customer enablement, education programs, digital journeys, SaaS, customer success, training, communication, instructional design, data-driven
About the Company: We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots…

Lucid Software

Customer Success Manager Melbourne
Skills & Focus: Customer Success, leadership, product adoption, stakeholder management, team collaboration, change management, strategic accounts, account growth, customer satisfaction, SaaS environment
About the Company: Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We value diversity and are dedicated to crea…
Experience: At least 6 years experience in CX, Consulting, or similar customer facing roles
Type: Hybrid

Knowbe4

Customer Success Director (International) Melbourne
Skills & Focus: Customer Success, SaaS, Customer Lifecycle, Onboarding, Retention, Churn, CRM, Customer Experience, Customer Advocacy, Leadership
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: 4+ years managing customers
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

Servicenow

Sr Manager, Customer Excellence, ANZ Area Lead Melbourne
Skills & Focus: customer success, adoption, stakeholders, relationship management, project delivery, mentoring, team leadership, collaboration, risk mitigation, platform adoption

Zeller

Implementation Specialist Melbourne
Skills & Focus: implementation, onboarding, customer-facing, sales funnel, account activation, project management, product development, merchant experience, training, efficiency
About the Company: Zeller is a fast-growing Australian scale-up focused on reimagining business banking and payments, backed by leading VCs and a global team of payment and tech …
Type: Full-time

Xero

Systems Analyst Melbourne
Skills & Focus: Systems Analyst, Customer Acquisition, Customer Engagement, Stakeholders, Requirements, High Quality Solutions, Problem Solving, SaaS Technologies, CRM, Communication
About the Company: At Xero, we’re here to help you supercharge your business by automating routine tasks, surfacing actionable insights and connecting businesses with the right d…
Experience: Technology generalist

Squaretrade1

Voice of Customer Program Lead Melbourne
Skills & Focus: Voice of Customer, Customer experience, CSAT, NPS, Qualtrics, Process improvement, Customer feedback, Data analysis, Cross-functional projects, Standard operating procedures
Type: Full-time
Benefits: Flexible working arrangements

Knowbe4

Customer Success Manager (Mid-Market) Melbourne
Skills & Focus: Customer Success Manager, customer experience, onboarding process, customer relationship, CRM, salesforce, customer health metrics, IT Security, communication skills, team collaboration
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Prior experience as a Customer Success Manager preferred; familiarity with standard concepts in the IT Security Field; experience with Salesforce or other CRM; excellent verbal and written communications; superior Customer Service skills.
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…