15 It Support And Service Desk jobs in Manchester.

Hiring now: Infrastructure Support En @ Vix Techno, Prod Support Consultant @ Zenoti, 1St 2Nd Line Support Engr @ Aerocloud, Support Analyst @ Civica, It Service Desk Analyst @ Luxoft, Graduate Service Desk Ana @ Grayce, Deskside Support Engr @ Shawbrook, Private Cloud Squad Leade @ Ans, Support Engr @ E2Open, Desktop Support Admin @ N2O.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (5) customer service (5) IT support (4) ITIL (4) Customer Service (4) communication skills (4) incident management (3) service desk (3) documentation (3) customer satisfaction (2)

📍 Locations

Manchester (13) Leeds (1) Huddersfield (1)

Vix Technology

Skills & Focus: IT support, cloud infrastructure, networking, system administration, ITIL, end user support, device management, incident management, service desk, documentation
About the Company: Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years o…
Type: Full-time
Benefits: Private Healthcare, Income Protection Scheme, Pension, Group Life Assurance, Cycle to Work Scheme, Electric Car Benefit…

Zenoti

Skills & Focus: Product Support, cloud-based software, customer engagement, Point-of-Sale system, technical expertise, customer satisfaction, inbound help requests, troubleshooting, mentorship, operational efficiency
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, allowing users to manage business aspects in a comprehensive…
Experience: Minimum 1 year in a public-facing service position requiring frequent customer engagement; experience in hospitality or retail preferred.
Type: Full-time

Aerocloud

Skills & Focus: 1st Line Support, 2nd Line Support, SaaS, Technical Support, Customer Service, Troubleshooting, Ticketing Systems, Active Directory, Networking, Cloud Infrastructure
About the Company: AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management s…
Experience: At least 2 years experience working on a support or service helpdesk
Salary: Competitive salary
Type: Full-time
Benefits: Competitive salary, Best in Class Share Options scheme, Flexible working environment, 25 days annual leave + statutory …

Civica

Skills & Focus: first line support, second line support, customer service, problem management, configuration, documentation, SQL, web services, technical support, communication
About the Company: We create software that helps deliver critical services for citizens all around the world. Over 5,000 public bodies across the globe use our software to provid…
Experience: Experience of working within a dynamic support team
Benefits: ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! ✔ Private Medical Insurance – Fast…

Vix Technology

Skills & Focus: Application Support, ITIL, Incident Resolution, Technical Assistance, Database Management, Customer Satisfaction, Cloud Platforms, Monitoring Tools, Problem-Solving Skills, Collaboration
About the Company: Vix Technology is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. With customers in 200 cities aroun…
Experience: A strong foundation in application support with experience in a similar environment
Type: Full-time
Benefits: A truly flexible working environment; A focus on learning and development; A great team of like-minded professionals; P…

Luxoft

Skills & Focus: Service Desk, IT support, incident management, customer service, problem-solving, communication skills, SLA adherence, teamwork, first contact resolution, Active Directory
About the Company: Luxoft is a global technology consulting and services company, known for providing innovative IT solutions.

Grayce

Skills & Focus: Service Desk Support, customer enquiries, hardware issues, automated diagnostic programmes, logging customer issues, tracking progress, problem solving, analytical problem solving, stakeholder management, communication skills
About the Company: We specialise in driving change and transformation for some of the world’s most ambitious organisations. For over a decade, we've partnered with FTSE 100 and 2…
Experience: Previous experience in an IT role
Salary: ÂŁ25,000
Type: Full-time
Benefits: Competitive Salary, Industry Recognition, Mentors and Coaches, Wellness Support

Shawbrook

Skills & Focus: Deskside Support, IT Service Desk, Desktop Support, Customer Service, Troubleshooting, IT Asset Management, Procurement, Installation, Mentoring, Collaboration

Ans

Skills & Focus: VMware, UCS, Netapp, Service desk, Training, Development, Performance Reviews, SLA, KPI, Customer support
About the Company: At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are wha…
Experience: Previous experience as an infrastructure engineer working in a large scale enterprise or multi-tenant environment.
Type: Full-time
Benefits: 25 days’ holiday, plus additional holidays for special occasions; private health insurance; pension contribution match;…

E2open

Skills & Focus: customer support, troubleshooting, incident management, SQL, customer satisfaction, problem-solving, communication, logistics, supply chain, ITIL
About the Company: E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Experience: 2-5 years
Type: Full-time
Benefits: Equal Employment Opportunity employer, participates in E-verify program

Vix Technology

Skills & Focus: IT incidents, service requests, user devices, troubleshooting, documentation, escalation, IT support, communication skills, customer service, collaboration tools
About the Company: Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years o…
Experience: Entry/Mid-level
Type: Full-time
Benefits: Private Healthcare, Income Protection Scheme, Pension, Group Life Assurance, Cycle to Work Scheme, Electric Car Benefit…

N2o

Skills & Focus: Desktop Support, Help Desk, Microsoft, Office 365, Technical Support, Incident Management, Customer Service, Software Installation, Hardware Support, Knowledge Base
About the Company: N2O is an award winning creative brand experience agency. Trusted by the world’s most successful brands to build their brand experiences, we craft insight-led,…
Experience: Educated to GCSE level including English and Maths or equivalent
Salary: up to ÂŁ26K per annum
Benefits: 23 days annual leave plus bank holidays, rising by one each completed year (capped at 30); Flex buy/ sell holiday schem…

Cushman & Wakefield

Helpdesk Agent Manchester
Skills & Focus: Helpdesk, Customer Service, First line contact, SLA, KPI, Work orders, Management, Quality systems, Communication, Relationships
Type: Full-time

Markel Corporation

Skills & Focus: IT support, customer service, service desk, troubleshooting, ServiceNow, hardware, software, network, telecommunications, ITIL
About the Company: Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, an…
Experience: Some experience in a similar role ideal, open to candidates seeking an opportunity to start their IT career
Salary: Great starting salary plus annual bonus
Type: Full-time
Benefits: 25 days paid holiday plus Bank Holidays, fantastic company pension scheme, private medical and dental cover, life assur…

T-Tech

Field Engineer Huddersfield
Skills & Focus: Field Engineer, technical support, customer service, IT issues, troubleshooting, system performance, service desk, Microsoft experience, communication skills, proactive service
About the Company: T-Tech is a fast-growing IT Consultancy, Support and Cloud Service provider in the UK, serving SMEs in the Accountancy and Professional Services sector. Our cu…
Experience: Minimum of 2 years’ experience in service desk
Type: Full-Time
Benefits: 23 Days + birthday off, BUPA Cash Plan, 50% Flexible working, Work from Home Allowance, Charity days off (2 days a year…