9 Technical Support jobs in Madrid.

Hiring now: Sr Technical Support Engr @ Palo Alto , Customer Success Agent @ 2K Games, Da Application Support @ Experian, Support Analyst @ Onetrust, Platinum Support Engr @ Paloaltone, Systems Support Analyst @ Ryanair.Explore more at jobswithgpt.com.

🔥 Skills

technical support (4) troubleshooting (4) communication skills (4) customer experience (3) critical thinking (2) root cause analysis (2) Technical Support (2) Troubleshooting (2) Documentation (2) networking protocols (2)

đź“Ť Locations

Madrid (9)
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Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: technical support, customer success, troubleshooting, network protocols, customer experience, critical thinking, root cause analysis, communication skills, problem-solving, multi-functional teams
About the Company: At Palo Alto Networks, we are committed to protecting our digital way of life through cybersecurity innovations. We value collaboration, learning, and employee…
Experience: 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience.
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

2k Games

Customer Success Agent Madrid
Skills & Focus: Customer Service, Technical Support, Gaming Consoles, Video Games, Troubleshooting, Communication Skills, Zendesk, Customer Experience, Documentation, Training Materials
About the Company: Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Ou…
Experience: 1+ years of Customer Service experience

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: technical support, troubleshooting, customer experience, networking protocols, TCP/IP, BGP4, OSPF, firewall environments, critical thinking, communication skills
About the Company: At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is…
Experience: 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities
Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: Technical Support, Networking, Troubleshooting, Customer Success, Root Cause Analysis, Problem Solving, Technical Issues, Documentation, Firewall, TCP/IP
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 8+ years
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

Experian

DA Application Support Madrid
Skills & Focus: customer support, service levels, 2nd line support, technical support, business support, product support, configuration incidents, system enhancements, requirements definition, system optimisations

Onetrust

Support Analyst Madrid
Skills & Focus: customer support, troubleshooting, HTML, CSS, JavaScript, APIs, communication skills, web-based software, privacy, CIPP/E / CIPM certifications
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 1-5 years' work experience in a similar role
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: technical support, problem solving, networking protocols, customer focus, complex technical issues, communication skills, analytical skills, project management, teamwork, cybersecurity
About the Company: Palo Alto Networks is a cybersecurity company committed to protecting our digital way of life. They focus on challenging the status quo and rely on innovation …
Experience: 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Paloaltonetworks2

Platinum Support Engineer Madrid
Skills & Focus: post-sales technical support, configurations, troubleshooting, SLA, fault isolation, root cause analysis, multi-vendor troubleshooting, customer experience, technical marketing collateral, user documentation

Ryanair

Systems Support Analyst Madrid
Skills & Focus: Systems Support, Customer Care, Digital products, AI technologies, Telephony platform, User account maintenance, Ecommerce environment, Problem solving, Analytical skills, Agile
About the Company: Ryanair is a low-cost airline headquartered in Ireland.
Experience: Previous experience supporting systems as IT or admin user; experience of working on major consumer interfacing websites/applications; experience of working within Customer Care is an advantage
Salary: Competitive salary
Type: Permanent
Benefits: Competitive salary and Airline benefits!