11 Technical And Product Support jobs in Madrid.

Hiring now: Technical Account Mgr @ Stripe, Da Application Support @ Experian, Sr Technical Support Engr @ Palo Alto , Customer Success Agent @ 2K Games, Support Analyst @ Onetrust, Field Services Agent @ Nextracker, Platinum Support Engr @ Paloaltone, Systems Support Analyst @ Ryanair.Explore more at jobswithgpt.com.

🔥 Skills

technical support (4) troubleshooting (3) customer experience (3) communication skills (3) Technical Support (3) APIs (2) project management (2) customer support (2) root cause analysis (2) Troubleshooting (2)

đź“Ť Locations

Madrid (11)
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Stripe

Technical Account Manager Madrid
Skills & Focus: Gold Standard Experience, operation solutions, user relationships, client-facing, troubleshooting skills, APIs, SQL, project management, Postman, payments industry
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: Minimum 5 years experience in enterprise level client-facing work

Experian

DA Application Support Madrid
Skills & Focus: customer support, service levels, 2nd line support, business support, technical support, product support, configuration incidents, system enhancements, requirements definition, system optimisations

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: technical support, customer success, troubleshooting, network protocols, customer experience, critical thinking, root cause analysis, communication skills, problem-solving, multi-functional teams
About the Company: At Palo Alto Networks, we are committed to protecting our digital way of life through cybersecurity innovations. We value collaboration, learning, and employee…
Experience: 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience.
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

2k Games

Customer Success Agent Madrid
Skills & Focus: Customer Service, Technical Support, Gaming Consoles, Video Games, Troubleshooting, Communication Skills, Zendesk, Customer Experience, Documentation, Training Materials
About the Company: Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Ou…
Experience: 1+ years of Customer Service experience

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: Technical Support, Networking, Troubleshooting, Customer Success, Root Cause Analysis, Problem Solving, Technical Issues, Documentation, Firewall, TCP/IP
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 8+ years
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

Onetrust

Support Analyst Madrid
Skills & Focus: customer support, troubleshooting, HTML, CSS, JavaScript, APIs, communication skills, web-based software, privacy, CIPP/E / CIPM certifications
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 1-5 years' work experience in a similar role
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Madrid
Skills & Focus: technical support, problem solving, networking protocols, customer focus, complex technical issues, communication skills, analytical skills, project management, teamwork, cybersecurity
About the Company: Palo Alto Networks is a cybersecurity company committed to protecting our digital way of life. They focus on challenging the status quo and rely on innovation …
Experience: 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Nextracker

Field Services Agent Madrid
Skills & Focus: customer experience, technical support, solar tracker, software solutions, sustainability, data monitoring, problem-solvers, energy transition, PV plant performance, customer loyalty
About the Company: We are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants,…

Palo Alto Networks

Sr Director, Technical Support EMEA Madrid
Skills & Focus: Technical Support, Customer Success, Leadership, Collaboration, Operational Excellence, Process Improvement, Data Analytics, Customer Experience, Support KPIs, Transformational Projects
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision i…
Experience: Ten (10) + years’ management experience, leading a technical support organization as part of an international 24x7x365 enterprise support organizations.
Type: Full-time
Benefits: Flexible benefits including health resources and personalized learning opportunities.

Paloaltonetworks2

Platinum Support Engineer Madrid
Skills & Focus: post-sales technical support, configurations, troubleshooting, SLA, fault isolation, root cause analysis, multi-vendor troubleshooting, customer experience, technical marketing collateral, user documentation

Ryanair

Systems Support Analyst Madrid
Skills & Focus: Systems Support, Customer Care, Digital products, AI technologies, Telephony platform, User account maintenance, Ecommerce environment, Problem solving, Analytical skills, Agile
About the Company: Ryanair is a low-cost airline headquartered in Ireland.
Experience: Previous experience supporting systems as IT or admin user; experience of working on major consumer interfacing websites/applications; experience of working within Customer Care is an advantage
Salary: Competitive salary
Type: Permanent
Benefits: Competitive salary and Airline benefits!