11 Customer Success Manager jobs in Madrid.

Hiring now: Biz Consultant @ Quantum Me, Sr Customer Success Mgr @ Csg, Account Customer Success @ Palo Alto , Staff Customer Exp Mgr @ Nutanix, Analyst Client Success @ Visa, Customer Success Architec @ Onetrust, Head Of Client Services @ Darkroom, Slack Account Exec @ Salesforce.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (4) SaaS (3) Account Management (2) Customer Experience (2) Stakeholder Engagement (2) customer experience (2) data center technology (2) product adoption (2) travel (2) customer success (2)

đź“Ť Locations

Madrid (11)
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Quantum Metric

Business Consultant Madrid
Skills & Focus: client adoption, training, digital experiences, customer engagement, ad-hoc analysis, account retention, SaaS, business challenges, customer utilization, platform insights
About the Company: Quantum Metric is dedicated to creating a diverse and inclusive culture, focusing on empowering employees through coaching and training programs, building stro…
Type: Full-time
Benefits: Includes coaching and training programs, employee resource groups, and company-wide events.

Csg

Senior Customer Success Manager Madrid
Skills & Focus: Customer Success, SaaS, Account Management, Customer Experience, Strategic Accounts, Customer Satisfaction, Project Management, Stakeholder Engagement, Business Outcomes, Customer Health Metrics
About the Company: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value …
Experience: 5-7 years in customer success, consulting, CX, project/program management and/or account management
Type: Remote
Benefits: Work from Home, in-office, or hybrid; Employee Belonging Groups; Healthcare: Dental, Medical, and Vision; Paid Vacation…

Palo Alto Networks

Account Customer Success Manager Madrid
Skills & Focus: Account Management, Customer Lifecycle, Voice of the Customer, Post-sales Journey, Cloud Technologies, DevSecOps, Network Security, Customer Planning, Success Plans, C-Suite Engagement
About the Company: Palo Alto Networks is a global cybersecurity company that provides a wide range of products and services to support security and value in customer investments.
Type: Full-time

Nutanix

Staff Customer Experience Manager Madrid
Skills & Focus: customer experience, technical expertise, stakeholders, relationship-building, Customer Success Plans, customer satisfaction, data center technology, product adoption, cross-functional teams, travel
Experience: 5+ years of experience in customer-facing technical roles
Staff Customer Experience Manager Madrid
Skills & Focus: customer success, customer experience, data center technology, virtualization, hyper-converged solutions, relationship building, customer satisfaction metrics, product adoption, communication skills, travel
Experience: 5+ years of experience in customer-facing technical roles

Visa

Analyst, Client Success Madrid
Skills & Focus: Client Services, Operational Support, Client Inquiries, Implementation, Client Adoption, Performance Optimization, Payment Processing, Consultative Support, Self-tools, Sales Leads
About the Company: Visa is a global payments technology company that facilitates digital payments for consumers, businesses, banks, and government entities.
Type: Hybrid

Onetrust

Customer Success Architect Madrid
Skills & Focus: Customer Success, GRC Consultation, Architectural Design, Stakeholder Engagement, Risk Management, Compliance, Advisory Sessions, Technical Architecture, Solution Recommendations, Strategic Relationships
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Benefits: As an employee at OneTrust, you will receive support physically, mentally, and emotionally, which includes comprehensiv…

Darkroom

Head of Client Services Madrid
Skills & Focus: client retention, service excellence, employee happiness, Growth Marketing, dashboard insights, project management, operations management, B2C marketing, data-driven decision making, restaurant tech platforms
About the Company: Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fas…
Type: Full-time
Benefits: Unlimited Vacation Policy, Equity incentives, Profit-sharing opportunity, Flexible parental leave.

Salesforce

Slack Account Executive Madrid
Skills & Focus: sales, SaaS, communication, customers, ACV, opportunities, revenue, feedback, Bilingual, customer success
About the Company: Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, an…
Experience: 7+ years of meaningful full-cycle sales experience, preferably in SaaS.
Type: Full time

Palo Alto Networks

Sr Director, Technical Support EMEA Madrid
Skills & Focus: Technical Support, Customer Success, Leadership, Collaboration, Operational Excellence, Process Improvement, Data Analytics, Customer Experience, Support KPIs, Transformational Projects
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision i…
Experience: Ten (10) + years’ management experience, leading a technical support organization as part of an international 24x7x365 enterprise support organizations.
Type: Full-time
Benefits: Flexible benefits including health resources and personalized learning opportunities.

Salesforce

Senior Customer Success Manager, Mulesoft/ API Solutions Madrid
Skills & Focus: Customer Success, MuleSoft, APIs, Stakeholder management, Technical solutions, Project leadership, Solution architecture, Renewal, Expansion, Communication
About the Company: Salesforce is a global leader in customer relationship management (CRM) software solutions.
Experience: Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, MuleSoft or iPaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with MuleSoft and/or a relevant competing platform. 4+ years’ experience in management consulting services.
Type: Full time
Benefits: Salesforce offers numerous benefits including employee resource groups and inclusive programs.