Aircall
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide,…
Digital Customer Success Manager
Madrid
- Skills: Customer Success, Customer Experience, AI-powered insights, Data driven approach, Customer journey, Upselling, Bilingual, Fast-paced environment, Metrics, Automation
- Level: mid
- Type: full_time
Palo Alto Networks
Palo Alto Networks is a cybersecurity company whose mission is to be the partner of choice for protecting the digital way of life. They focus on providing inno…
Director, Area Lead Global Customer Success
Madrid
- Skills: Customer Success, Leadership, SaaS, Cloud, Team Development, Customer Experience, Stakeholder Engagement, Operational Metrics, Continuous Improvement, Diversity
- Level: senior
- Type: full_time
3Shape
3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. …
Customer Success Manager
Madrid
- Skills: customer engagement, business relationships, product knowledge, customer retention, training, sales leads, service calls, client education, customer support, adoption strategies
- Level: mid
- Type: full_time
1GLOBAL
1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobil…
Customer Success Manager (CSM)
Madrid
- Skills: customer success, telecommunications, eSIM solutions, API integrations, partnership management, service delivery, cross-functional collaboration, performance reporting, customer relationship management, service improvement
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Director of Renewals
Madrid
- Skills: renewals sales, customer retention, SaaS, enterprise customers, revenue growth, sales strategy, negotiation, team leadership, performance management, customer success
- Level: senior
- Type: full_time
Deliverect
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and …
Onboarding and Support Specialist
Madrid
- Skills: API, customer experience, onboarding, product knowledge, technical support, functional support, customer journey, food industry, retail industry, seamless experience
- Level: mid
- Type: full_time
Cabify
Cabify is dedicated to improving urban mobility and making cities better places to live by connecting passengers and drivers with just a button.
Customer Support Manager
Madrid
- Skills: Customer Support, KPI, Stakeholder Management, Team Leadership, Data Analysis, Customer Service Tools, Zendesk, Amazon Connect, Excel, Tableau
- Level: mid
- Type: full_time
Quantum Metric
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version o…
User Experience Consultant
Madrid
- Skills: User Experience, User Interface, Customer Success, Onboarding, Platform Experience, Digital Properties, Segmentation, Dashboards, Best Practices, Tailored Insights
- Level: mid
- Type: full_time
Taskrabbit
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work,…
Tasker Success Manager
Madrid
- Skills: Tasker lifecycle, Acquisition, Retention, Client bookings, Supply gaps, Data analysis, Coaching, Cross-functional collaboration, Onboarding, Productivity optimization
- Level: mid
- Type: contract