Last updated: 2025-04-30

51 Technical Support jobs in London.

Hiring now: Eu Service Desk Support S @ Ion, Technical Support Spec @ Ion Market, Associate Customer Succes @ Servicenow, Sr Dir Technical Support @ Palo Alto , Support Engagement Lead @ Braze, Technical Account Mgr @ Epic Games, Technical Support Engr @ Secure Cod, Customer Support Analyst @ Cority, Support Spec @ Palantir, Technical Support Spec @ Blenheim C.Explore more at jobswithgpt.com.

🔥 Skills

technical support (15) Technical Support (15) problem-solving (13) troubleshooting (13) customer support (12) SaaS (10) communication skills (10) collaboration (10) Collaboration (7) customer success (7)

📍 Locations

London (46) Woking (2) Staines (1) High Wycombe (1) Feltham (1)
🔍 Go to full job search

Ion

EU Service Desk Support Specialist Woking
Skills & Focus: service desk, customer support, remote support, on-site, client systems, business practices, trading support, technical support, global support, relationship management
About the Company: ION is a global support team that provides technology solutions and support to customers in various sectors, including finance and services.
Experience: 2+ years in customer support or IT
Type: Full-time
Benefits: Health insurance, 401(k) match, remote work options, professional development allowance

Ion Markets

Technical Support Specialist Woking
Skills & Focus: Technical Support, Equities, Derivatives, Customer Support, Software Defects, Service Restoration, Capacity Planning, Business Continuity, Technical Investigation, Global Support Team
About the Company: ION Markets is a global provider of trading, analytics, and risk management solutions for capital markets.
Experience: 2+ years in technical support or related field
Type: Full-time

Servicenow

Associate Customer Success Manager Staines
Skills & Focus: customer, success, manager, advocate, engagement, technical health, AI, innovation, adoption, issues resolution

Palo Alto Networks

Sr Director, Technical Support London
Skills & Focus: Technical Support, Customer Success, Operational Excellence, Process Improvement, Team Leadership, Data Analytics, Collaboration, Customer Advocacy, Relationship Management, Enterprise Support
About the Company: Palo Alto Networks® is focused on providing pioneering capabilities in cybersecurity, committed to transforming the landscape of protection and security.
Experience: Ten (10) + years' management experience, leading a technical support organization as part of an international 24x7x365 enterprise support organization.
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities.

Braze

Support Engagement Lead London
Skills & Focus: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Epic Games

Technical Account Manager London
Skills & Focus: Technical Account Manager, Unreal Engine, game development, customer-facing role, technical relationship, problem-solving, customer support, game developers, communication skills, cross-functional collaboration
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: Experience in game development, game production, or other related areas; Experience in shipping console, PC, or mobile games; Experience in digital storefronts and/or online game services is a plus; Experience in Unreal Engine 5 or other current engines is a plus.
Type: Full-time
Benefits: We pay 100% for benefits except for PMI (for dependents). Our current benefits package includes pension, private medica…

Secure Code Warrior

Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time

Cority

Customer Support Analyst I London
Skills & Focus: customer support, technical issues, troubleshooting, communication skills, healthcare, software, problem-solving, collaboration, data security, customer satisfaction
About the Company: Meddbase, A Cority Company is UK’s leading online EHR SaaS solution, designed for healthcare professionals seeking a secure practice management and patient rec…
Type: Full-time

Palantir

Support Specialist London
Skills & Focus: Technical Support, troubleshooting, solutions, in-office support, email support, chat support, curiosity, learning, problem-solving, technology challenges
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Blenheim Chalcot

Technical Support Specialist London
Skills & Focus: Technical Support, Database, Postgres, Documentation, Helpdesk Software, Ticketing Tools, Customer Success, Data Science, Support Performance, Collaboration
About the Company: Blenheim Chalcot uses its knowledge, expertise, and infrastructure to sustain an innovation system that transforms disruptive ideas into innovative businesses,…
Experience: Strong knowledge of Database structures and Query language, ideally Postgres.
Type: Full-time
Benefits: Competitive Salary + OTE, Pension scheme, Private healthcare, Work perks scheme and discounts, Structured training and …

Figma

Senior Director of Product Support London
Skills & Focus: customer support, product support, leadership skills, SaaS, team management, strategic direction, customer experience, analytical skills, cross-functional collaboration, performance indicators
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 10+ years of work experience with 4+ years experience leading high-performing support teams and managing leaders across multiple geographical locations
Type: Full-time

Cloudflare

Customer Solutions Engineer London
Skills & Focus: customer success, technical advisor, Cloudflare platform, OSI model, TCP/IP, WAFs, troubleshooting, scripting languages, customer relationship management, solutions
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and other properties…
Experience: 3-5 years of prior post-sales customer relationship management
Customer Solutions Engineer London
Skills & Focus: customer success, technical advisor, Cloudflare platform, OSI model, TCP/IP, WAFs, troubleshooting, scripting languages, customer relationship management, solutions
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and other properties…
Experience: 3-5 years of prior post-sales customer relationship management

Roller

Payments Technical Support Manager London
Skills & Focus: Payments, Technical Support, SaaS, Customer Success, Documentation, Escalation, Financial Services, Communication, Problem-solving, Data Analytics
About the Company: ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…
Experience: At least 3+ years of in-depth knowledge of payment solutions and/or finance industry products and systems.
Benefits: 4 ROLLER Recharge days per year, 'Vibe Tribe' initiatives, Team member Assistance Program, highly flexible work environ…

Clear Street

Trading / Sales Support Analyst London
Skills & Focus: Trade Execution, Trade Matching, Reconciliation, Record Maintenance, Operational Enhancement, Futures/Option Expiry Alerts, Administrative Assistance, Financial Technology, Communications Skills, Collaboration
About the Company: Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm, replacing the legacy infrastructur…
Experience: At least 1 year of professional experience in a supporting role within a financial setting.
Type: Full-time
Benefits: Competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental …

Sitetracker

Technical Support Engineer London
Skills & Focus: technical support, diagnosing issues, troubleshooting, break-fix, system outages, performance degradation, root cause analysis, collaboration, technical challenges, customer satisfaction
Technical Support Engineer London
Skills & Focus: technical support, diagnosing issues, troubleshooting, break-fix, system outages, performance degradation, root cause analysis, collaboration, technical challenges, customer satisfaction
Technical Support Engineer London
Skills & Focus: technical support, diagnosing issues, troubleshooting, break-fix, system outages, performance degradation, root cause analysis, collaboration, technical challenges, customer satisfaction

Floqast

Technical Support Specialist (Integrations) London
Skills & Focus: Technical Support, Integrations, Deployments, APIs, ERPs, Cloud Storage, Communication Tools, SSO, Consulting, Troubleshooting

Sigma Computing

Technical Support Manager London
Skills & Focus: Technical Support, Customer Experience, Team Leadership, Process Improvements, Data Platforms, SQL, Database, Business Intelligence, Cross-functional Collaboration, Performance Metrics
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: Senior professional with extensive experience supporting data platforms in an enterprise environment, including leadership in people management
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Bazaarvoice

Technical Success Manager London
Skills & Focus: Technical Success Manager, technical troubleshooting, consultative mindset, client relationships, product adoption, enterprise clients, problem-solving, support, strategic advantage, collaboration

Suade

Support Engineer London
Skills & Focus: customer support, SaaS, technical support, product support, problem-solving, financial products, Zendesk, Python, SQL, documentation
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave, Company Pension, Maternity and paternity le…

Aps Esolutions

Application Production Support Analyst London
Skills & Focus: Application Monitoring, Incident Management, Problem Management, Knowledge Management, Documentation, Service Level Improvement, Maintenance, Enhancement, Project Management, Production Support
About the Company: The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce …
Type: Full-time
Application Production Support Analyst London
Skills & Focus: Application Monitoring, Incident Management, Problem Management, Knowledge Management, Documentation, Service Level Improvement, Maintenance, Enhancement, Project Management, Production Support
About the Company: The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce …
Type: Full-time
Application Production Support Analyst London
Skills & Focus: Application Monitoring, Incident Management, Problem Management, Knowledge Management, Documentation, Service Level Improvement, Maintenance, Enhancement, Project Management, Production Support
About the Company: The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce …
Type: Full-time

Anaplan

Manager, Premium Services & Operations London
Skills & Focus: customer support, operational excellence, CSAT, NPS, strategic planning, continuous improvement, customer escalations, service delivery, vendor management, automation
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: 5+ years managing SaaS support teams with a strong focus on CSAT and NPS.

Deskpro

Customer Support & Product Quality Coordinator London
Skills & Focus: Customer Support, Product Quality, Defect Lifecycle, Technical Support, SaaS, Agile Development, Defect Tracking, Problem-solving, Collaboration, Communication
About the Company: Deskpro is a help desk platform that improves online customer service for millions of customers. We are dedicated to providing businesses with better ways to c…
Experience: Proven experience in technical support, product support, QA, or related role within a SaaS or Agile development environment.
Salary: Competitive Salary + Generous Share Options
Type: Full-time
Benefits: Unlimited coffee, tea, soft drinks, snacks, and beers for Thursday afternoons. BBQs in the summer, Monday breakfasts, a…

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services London
Skills & Focus: technical support, cloud infrastructure, troubleshooting, customer success, Kubernetes, Docker, AWS, Azure, security protocols, communication skills
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 3-5 years of relevant experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Elastic

Senior Support Engineer London
Skills & Focus: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 5+ years of proven experience in Technical Support in a Software business.
Benefits: Health coverage for you and your family in many locations; flexible work locations and schedules; generous vacation day…

Conduktor

Lead Technical Support Engineer London
Skills & Focus: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specializes in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Sevenrooms

Technical Support Representative London
Skills & Focus: Technical Support, Strategic Support, Product Expertise, Documentation, Client Relationship, Problem Resolution, Critical Thinking, Hospitality Software, Communication Skills, Customer Satisfaction
About the Company: SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Experience: 1+ years working in a high leverage, customer facing support role or strategic account management role
Type: Full-time
Benefits: Comprehensive benefits package including private medical coverage, life insurance, and income protection, unlimited pai…

Forter

Senior Technical Support Engineer London
Skills & Focus: technical support, customer service, SaaS, troubleshooting, incident response, documentation, mentorship, automation, communication, problem-solving
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter was…
Experience: 5+ years customer service experience required
Benefits: Competitive salary and bonus plan, Restricted Stock Units (RSU's), Private health insurance, including vision and denta…

Conduktor

Technical Support Engineer London
Skills & Focus: Technical Support, customer interactions, troubleshooting, issues resolution, expert guidance, platform, collaboration, problem-solving, root cause fixes, support tools
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specialises in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Isomorphic Labs

Support Engineer London
Skills & Focus: technical support, troubleshooting, automation scripts, 3rd party tools, APIs, user experience, communication skills, macOS, Linux, customer service
About the Company: Isomorphic Labs (IsoLabs) was founded in 2021 and is led by Sir Demis Hassabis. Our aim is to usher in a new era of biomedical breakthroughs and find cures for…
Type: Hybrid

Playstation

IT Support Engineer II London
Skills & Focus: Machine Learning, Artificial Intelligence, Unix/Linux, DevOps, Cloud, Networking, Customer Service, Documentation, Automation Tools, Problem-Solving
About the Company: PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The Pla…
Experience: Five+ years of experience supporting enterprise environments including cloud.
Type: Full-time

Alphasense

Product Specialist London
Skills & Focus: customer support, sales, technical support, relationship building, product pitches, customer success, content generation, product feedback, training, communication
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Type: Full-time

Omnea

Technical Solutions Consultant London
Skills & Focus: Technical Solutions Consultant, B2B purchasing, Integration challenges, Customer experience, Technical documentation, Onboarding workflows, Customer training, Continuous improvement, Product development, Performance-driven environment
About the Company: Omnea’s platform handles the entire purchasing process: giving employees an easy place to make requests, managing necessary approvals, and automating renewals …
Experience: 2–5 years in a performance-driven environment
Salary: £65K – £80K
Type: Full time
Benefits: Competitive compensation, including equity options, incredible team, unmatched career acceleration.

Harvey

User Operations Specialist London
Skills & Focus: customer support, problem-solving, enterprise customers, empathy, collaboration, API, communication skills, CRM systems, organization, team environment
About the Company: Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. We’ve found product market fit a…
Experience: 2+ years proven experience in a customer support role
Type: Full time

Cloudflare

Senior Customer Solutions Engineer (CSE) London
Skills & Focus: Customer Solutions Engineer, technical advisor, onboarding, customer success, customer retention, relationship building, technical best practices, proactive technical guidance, scripting language, problem-solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 7-9 years of prior post-sales customer relationship management
Type: Full-time
Senior Customer Solutions Engineer (CSE) London
Skills & Focus: Customer Solutions Engineer, technical advisor, onboarding, customer success, customer retention, relationship building, technical best practices, proactive technical guidance, scripting language, problem-solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 7-9 years of prior post-sales customer relationship management
Type: Full-time

Sigma Computing

Technical Support Engineer London
Skills & Focus: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: Industry experience supporting enterprise products for data analytics.
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy. Take the time off you need!, Paid bonding time for all new …

Suade

Support Engineer London
Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…
Support Engineer London
Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…

The Trade Desk

Platform Support Analyst London
Skills & Focus: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
About the Company: The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.
Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
Type: Platform & Data Support

Assembled

Technical Support - Workforce Management London
Skills & Focus: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 2+ years in a technical customer-facing role at a SaaS company
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Pitchbook

Customer Support Specialist Tier 1 London
Skills & Focus: customer support, teamwork, communication, Salesforce, financial markets, problem solving, collaboration, customer experience, prioritisation, curiosity
About the Company: At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Experience: 1+ years of experience in a customer service role
Benefits: Private medical insurance, Dental scheme, Additional medical wellness incentives, Life cover, Paid sabbatical program, …

Bazaarvoice

Senior Technical Support Manager London
Skills & Focus: Technical Support, Client Consulting, Troubleshooting, Enterprise Clients, Platform, Value, Experience, Tech Expert, Detective, Partner

Biffa

Service Desk Analyst High Wycombe
Skills & Focus: 1st line support, incident management, customer service, communication skills, Microsoft packages, process improvements, ticket logging, escalation, knowledge base, training
About the Company: At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we …
Experience: Previous Service Desk experience

Eurofins

Commercial Support Feltham
Skills & Focus: commercial support, customer service, invoice queries, data entry, documentation amendments, quality investigations, incident reporting, performance data, contractual obligations, process improvement

Unlock AI-Powered Job Insights

Sign up to save jobs, analyze opportunities against your profile, and get personalized recommendations for this job for free!

Sign Up