Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Linux Desktop Support Engineer
London
- Skills: Linux, Technical Support, AV Support, Customer Satisfaction, Troubleshooting, Desktop Linux, Remote Support, Infrastructure Support, Programming, Virtualized Environments
- Experience: Experience in a Linux based environment, basic troubleshooting skills, customer support experience
- Type: Full-time
Encord
Encord is a London-based startup building a comprehensive training data solution for computer vision AI applications. Our mission is to enable companies to unl…
Solutions Engineer
London
- Skills: Solutions Engineer, customer onboarding, Python SDKs, APIs, cloud integrations, customer support, B2B startup, product demos, bug fixes, computer vision
- Experience: 1+ years of experience
- Type: Full-time
- Salary: Competitive salary and equity in a hyper growth business
Monzo
Monzo provides tech-led and human support experiences for over 10 million customers, focusing on improving customer satisfaction and product engagement through…
Senior Staff Engineer
London
- Skills: technical leadership, optimisation problems, customer support tooling, workforce management systems, Go, Cassandra, Kafka, Kubernetes, AWS, Machine Learning
- Experience: Technical leadership across multiple teams, experience in solving complex optimisation problems, and delivering resilient systems.
- Type: Full-time
- Salary: £140,000 - £165,000 + Share Options
Sigma Computing
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Technical Support Engineer
London
- Skills: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
- Experience: Industry experience supporting enterprise products for data analytics.
- Type: Full-time
WPP
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Our global…
OKTA Expert
London
- Skills: OKTA, identity and access management, IDAM, SAML, OpenID, Active Directory, Azure AD, conditional access controls, service delivery KPIs, collaboration skills
- Type: Full-time
Palantir
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Site Reliability Engineer
London
- Skills: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
- Type: Full-time
Conduktor
Conduktor is an Enterprise Data Management (EDM) platform that specializes in streaming. We empower industry leaders to implement their Streaming Data Strategy…
Lead Technical Support Engineer
London
- Skills: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving
NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Various Positions
Windsor
- Skills: cloud, engineering, sales, customer support, information technology, professional services, marketing, software engineering, business operations, administration
Palo Alto Networks
Palo Alto Networks® is committed to being the cybersecurity partner of choice, protecting our digital way of life.
Sr. Technical Support Engineer, Focused Services Cortex XSIAM
London
- Skills: technical support, customer success, cybersecurity, endpoint security, SIEM, cloud infrastructure, Kubernetes, GCP, AWS, networking
- Experience: 4+ years of experience as a Support Engineer
- Type: Full-time
Palantir
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Forward Deployed Enablement Engineer
London
- Skills: customer success, enablement, problem solving, technical support, collaboration, innovation, workflows, Foundry, AIP Platforms, tooling
Snyk
Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Technical Specialist
London
- Skills: application security, software development, emerging technologies, technical presentations, cross-functional collaboration, vulnerability analysis, customer success, sales enablement, product differentiation, technical support
- Experience: 5+ years of professional experience in software development, application security, or emerging technologies; 3+ years in a customer-facing technical role within software or security industries.
DRW
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Application Support Engineer
London
- Skills: Application Support, Financial Markets, Troubleshooting, Linux, Market Data, Analytical Skills, Java, Python, AWS, SQL
- Experience: Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry
Version1
Java Support Developer
London
- Skills: Java, Support, Development, Maintenance, Testing, Troubleshooting, Documentation, Collaboration, Continuous Improvement, Client Interaction
The Trade Desk
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.
Platform Support Analyst
London
- Skills: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
- Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
- Type: Platform & Data Support
Smartsheet
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solut…
Technical Solutions Engineer, EMEA
London
- Skills: Sales Engineer, SaaS, solution proposals, technical architecture, APIs, workflow automation, programming languages, OAuth2, problem-solving, MEDDIC
- Experience: 5+ years of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Support Engagement Lead
London
- Skills: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
- Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience
Abound
We’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us…
Application Support Engineer
London
- Skills: AWS, OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker, SQL databases, REST APIs
- Experience: Four or more years professional experience in a customer-facing technical support or engineering role
- Type: Full time
Assembled
Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Technical Support - Workforce Management
London
- Skills: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
- Experience: 2+ years in a technical customer-facing role at a SaaS company
- Type: Full time
FluidStack
Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black …
Technical Account Manager (TAM)
London
- Skills: Technical Account Manager, Customer relationships, Cloud infrastructure, AI, Onboarding, Data migration, Support requests, Cloud architecture, DevOps, Project management
- Experience: 3+ years
- Type: Full time
Marshmallow
Marshmallow supports individuals moving to the UK by providing fair car insurance prices, leveraging technology to serve often overlooked customers in the fina…
Staff Engineer
London
- Skills: Technical Excellence, Mentoring, Strategic Thinking, Cross-Functionality, Problem Solving, Backend Development, System Design, Cloud Technologies, Collaboration, Innovation
- Experience: 5+ years as a senior software engineer, 2+ years in a technical leadership or staff engineer role
- Type: Full time
Reflection AI
Technical Staff, Agents
London
- Skills: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
- Experience: >5 Years
- Type: Full-time
Algolia
Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,…
Senior Solutions Engineer
London
- Skills: customer-facing, technical sales, pre-sales, SaaS, solutions engineering, API, prototype development, customer feedback, onboarding, search and discovery
- Experience: 5-7 years in a customer-facing technical role
- Type: Full-time
Blenheim Chalcot
Blenheim Chalcot uses its knowledge, expertise, and infrastructure to sustain an innovation system that transforms disruptive ideas into innovative businesses,…
Technical Support Specialist
London
- Skills: Technical Support, Database, Postgres, Documentation, Helpdesk Software, Ticketing Tools, Customer Success, Data Science, Support Performance, Collaboration
- Experience: Strong knowledge of Database structures and Query language, ideally Postgres.
- Type: Full-time
PaloAltoNetworks2
Technical Support Engineer
London
- Skills: post sales support, technical support, troubleshooting, fault isolation, root cause analysis, customer experience, technical documentation, deployments, knowledge transfer, multi-functional teams
Kraken
Kraken is a technology company focused on creating a smart, sustainable energy system, optimizing renewable generation, and transforming the energy industry.
TechOps Generalist
London
- Skills: TechOps, technical support, automation, cloud-first, project management, identity management, networking, SaaS, user experience, self-service solutions
- Type: Full-time
BigID
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all t…
Technical Support Engineer
London
- Skills: Technical Support, Customer Advocacy, Troubleshooting, Linux, Implementation, Configuration, SQL, Docker, Kubernetes, Cybersecurity
- Experience: 2+ years of professional experience in information technology in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
Clear Street
Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…
FIX Onboarding Engineer and Application Support
London
- Skills: FIX onboarding, Application support, trading platforms, problem-solving, automation, scripting, SQL, financial data, client onboarding, market data
- Experience: At least five (5) years of professional experience working in a high pressure environment, preferably in front office application support and delivering to tight deadlines.
- Type: Full-time
Envoy
Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Solutions Engineer
London
- Skills: Solutions Engineering, Customer Success, technical demos, security reviews, API development, Enterprise customer support, SaaS products, SAML, OAuth, Active Directory
- Experience: 6+ years in Solutions Engineering, Customer Engineering, Technical Sales Engineering, Solution Architecture, or Partner Engineering roles; alternatively 7+ years in a Technical Account Management
- Type: Hybrid
- Salary: £93,360- £106,100 OTE
Qumulo
Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud.
Customer Success Engineer II - EMEA Weekend Coverage
London
- Skills: Customer Success, Cloud Technologies, Technical Support, Troubleshooting, AWS, Azure, On-Premises, File Systems, Linux, Windows
- Experience: 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments.
Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Senior Support Engineer
London
- Skills: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
- Experience: 5+ years of proven experience in Technical Support in a Software business.
Algolia
Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands…
Tier Three Support Engineer
London
- Skills: technical support, network issues, infrastructure, bug reports, SaaS, web development, APIs, customer service, problem-solving, Datadog
- Experience: At least 5 years of experience in technical customer support or direct engineering experience.
- Type: Full-time
VML Enterprise Solutions
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets …
Lead Observability Engineer
London
- Skills: New Relic, observability, monitoring solutions, cloud platforms, programming languages, stakeholder management, technical documentation, incident response, problem identification, training
- Experience: Deep expertise in New Relic platform configuration and optimisation and extensive understanding of observability principles.
OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, b…
Solutions Engineer
London
- Skills: Solutions Engineer, API integrations, technical troubleshooting, Service Level Agreements, client inquiries, hospitality industry, multi-functional teams, SaaS platforms, cloud-based solutions, technical documentation
- Experience: Mid Level II
- Type: Full-Time
Telegraph Media Group
Telegraph Media Group delivers news and insights to inform and empower its audiences through various media channels.
Operations Engineer
London
- Skills: Google Workspace, Okta, SaaS, support, cloud, ITIL, agile, documentation, communication, troubleshooting
- Type: Full-time
Rothesay
Rothesay is the UK’s largest pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions. With over £70 billion of asse…
Application Support Analyst
London
- Skills: application support, trading, Python, Linux, REST APIs, database, cloud, monitoring tools, customer service, problem-solving
- Experience: 5+ years production/application support (or similar role) experience within a financial services company.
- Type: Permanent
ThreatConnect
ThreatConnect enables threat intelligence, security operations, and cyber risk management teams to work together for more effective, efficient, and collaborati…
Customer Success Engineer
London
- Skills: Customer Success, Threat Intelligence, Cybersecurity, Problem Solving, Technical Support, Customer Training, Project Management, API Integration, Network Security, Data Modeling
- Experience: 3+ years of customer support experience OR experience in the computer network security industry OR ThreatConnect experience
- Type: Full-time
Retool
Nearly every company in the world runs on custom software. Retool is on a mission to bring good software to everyone by building a new type of development plat…
Support Engineer
London
- Skills: Support Engineer, JavaScript, RESTful APIs, SQL, NoSQL, troubleshooting, SaaS infrastructure, customer empathy, bug reports, cloud certification
- Experience: 2–4 years in technical, customer-facing roles
- Type: Full-time
- Salary: £53,300 - £72,100 GBP
Boeing
Boeing is a leading aerospace company that manufactures and sells airplanes, rotorcraft, rockets, satellites, and telecommunications equipment. It is committed…
Product Support Engineer
Crawley
- Skills: engineering, product support, manufacturing, cybersecurity, data science, innovation, sustainability, veterans, career development, technical skills
- Type: Full-time
Version1
Senior kdb+ Engineer
London
- Skills: kdb+, engineer, technical, support, customer, growth, contributor, engineering, talented, global
octoenergy
TechOps Generalist
London
- Skills: TechOps, support, engineering, firepower, transformational organisational change, 1st line support, cloud-first, scale, strategy, IT
Recurly, Inc.
Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…
Tier 3 Global Support Engineer
London
- Skills: support, engineering, technical, customer support, software, debugging, API, subscriptions, billing, integration
Zefr
Zefr is a leading global technology company enabling responsible marketing in social environments, offering solutions for content adjacency on platforms such a…
Technical Operations Engineer
London
- Skills: customer support, SQL, automation, AI, LLM, databases, problem-solving, cloud platforms, Google Ads, campaign data
- Experience: 1-2 years in engineering, operations, QA, or technical support
- Type: Full-time
- Salary: £80,000 to £100,000 GBP
LogicGate
LogicGate was founded in 2015 with the objective to build a modern risk management platform that helps customers grow by transforming business risks into oppor…
Product Support Analyst - UK
London
- Skills: support, product, customer, troubleshooting, communication, SaaS , platform, supporting, collaborate, resolution
Braze
Braze is the leading customer engagement platform that empowers brands to be absolutely engaging, allowing marketers to collect and act on data to creatively e…
Technical Support Specialist
London
- Skills: Technical support, Customer relationships, Troubleshooting, Support issues, APIs, SQL, Customer inquiry management, Problem-solving, Team collaboration, Technical skills
- Experience: 2-3 years supporting technical products in SaaS or mobile applications.
DeepL
DeepL is a global communications platform powered by Language AI, providing human-sounding translations and intelligent writing suggestions for over 100,000 bu…
Premium Support Specialist
London
- Skills: Customer Support, SaaS, Technical Troubleshooting, APIs, Support Systems, Customer Success, Product Feedback, Technical Support, API Tools, Global Team
- Experience: 3+ years in SaaS customer support
- Type: Full-time
ElevenLabs
At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
Technical Customer Support Specialist
London
- Skills: voice technology, technical support, SaaS, remote work, AI, customer support, APIs, documentation, troubleshooting, problem-solving
- Type: contract
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Littlepay
We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform e…
Technical Support Manager
London
- Skills: SQL, APIs, payments, technical support, data analysis, incident management, process optimization, product expertise, customer satisfaction, collaboration
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Suade
Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Support Engineer
London
- Skills: RegTech, SaaS, customer support, Python, SQL, Zendesk, Freshdesk, Jira, COREP, FINREP
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
tatum
A bunch of people are developing a platform that makes it easier and more accessible for developers to work with blockchain. Supporting 100+ blockchains, a com…
Technical Support Engineer (2nd level)
London
- Skills: blockchain, technical support, troubleshooting, APIs, GCP, Grafana, REST APIs, Open API, TypeScript, customer satisfaction
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Retool
Retool is on a mission to bring good software to everyone, building a platform that combines traditional software development with a drag-and-drop UI and AI fo…
Escalation Engineer
London
- Skills: technical support, incident management, JavaScript, database systems, cloud providers, API authentication, Docker, Kubernetes, mentorship, problem-solving
- Type: full_time
- Salary: {'min': 88700.0, 'max': 119900.0, 'period': 'annual', 'currency': 'GBP'}
ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Senior Technical Support Engineer
Staines
- Skills: technical support, AI integration, problem-solving, cloud technologies, troubleshooting, database management, Java, JavaScript, Linux, customer satisfaction
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Splunk
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things …
Senior Technical Support Engineer
London
- Skills: UNIX, AWS, Azure, Technical Support, Relational Databases, Python, JSON, Cloud Level Support, Customer Issues, Troubleshooting
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, unc…
Software Engineering Support Assistant
London
- Skills: Software Engineering, Technical Support, Build/Release Process, DevOps, Database, Internet Communications, Java, Integrated Development Environment, Customer Support, Product Development
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Senior Reliability Engineer
Staines
- Skills: AI, relational databases, Java, scripting languages, Unix/Linux, web applications, performance degradation, team environment, customer service, Technical Support
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Perforce Software, Inc.
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. With a global f…
Senior Technical Support Engineer
Bracknell
- Skills: Technical Support, LAMP Stack, Linux, AWS, HTTP Protocol, Apache, Nginx, RDBMS, PHP, REST API
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Boeing
Boeing is an aerospace company that develops and manufactures advanced aerospace products and services.
Business Support Services
Crawley
- Skills: business support, aerospace, engineering, manufacturing, cybersecurity, data science, IT skills, innovation, community engagement, technical skills
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Clay Labs
Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor.
Product Support Specialist
London
- Skills: customer support, technical expertise, product improvement, feedback analysis, content creation, collaboration, customer experience, support solutions, GTM teams, automation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Resolution Specialist
London
- Skills: Figma, SaaS, customer support, technical support, escalation management, consultative communication, product knowledge, incident response, continuous improvement, documentation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}