84 Technical Support And Engineering jobs in London.

Hiring now: Various Positions In Clou @ Netapp, Sr Technical Support Engr @ Servicenow, Biz Support Services @ Boeing, Site Reliability Engr @ Palantir, Customer Support Engr @ Contentful, Machine Learning Solution @ Encord, Operational Support Spec @ Markel, Support Engr @ Suade, Techops Platform Spec @ Monzo, Demo Engr @ Cisco.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (15) SaaS (14) technical support (14) customer support (12) Python (12) problem-solving (11) Collaboration (10) SQL (10) troubleshooting (10) APIs (8)

đź“Ť Locations

London (78) Windsor (2) Crawley (2) Staines (1) South Benfleet (1)
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Netapp

Various Positions in Cloud Technology Windsor
Skills & Focus: Cloud, Data, Infrastructure, Collaboration, Engineering, Sales, Marketing, Technology, EMEA, Remote
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Various Positions Windsor
Skills & Focus: cloud, engineering, sales, customer support, information technology, professional services, marketing, software engineering, business operations, administration
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Servicenow

Senior Technical Support Engineer - Performance Staines
Skills & Focus: Technical Support, Performance, AI, Database, Java, Scripting, Unix/Linux, Web Applications, Networking, ITSM
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Boeing

Business Support Services South Benfleet
Skills & Focus: engineering, manufacturing, cybersecurity, data science, analytics, business support, IT, community engagement, innovation, veteran opportunities
About the Company: Boeing is a global aerospace company that designs and manufactures commercial and defense aircraft, as well as high-tech aerospace products.
Type: Contract

Palantir

Site Reliability Engineer London
Skills & Focus: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Type: Full-time
Site Reliability Engineer London
Skills & Focus: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Type: Full-time

Contentful

Customer Support Engineer London
Skills & Focus: Customer Support, API, SaaS integrations, JavaScript, Java, Ruby, .Net, PHP, Python, problem-solving
About the Company: Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, maki…
Experience: Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes and tools.
Type: Full-time
Benefits: Fertility and family building benefits, generous amount of paid time off, annual education budget, wellbeing stipend, m…

Encord

Machine Learning Solutions Engineer London
Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…
Machine Learning Solutions Engineer London
Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…
Machine Learning Solutions Engineer London
Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…

Markel Group

Operational Support Specialist London
Skills & Focus: scripting development, Microsoft SQL, Guidewire support, incident management, change management, ITIL, financial systems, business applications, team collaboration, system monitoring
About the Company: A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations ar…
Experience: Experience in scripting development, ideally with hands-on experience in Microsoft SQL.
Salary: Competitive base salary plus annual bonus
Type: Full-time
Benefits: 25 days paid holiday, company pension scheme, private medical and dental cover, life assurance, travel insurance cover,…

Suade

Support Engineer London
Skills & Focus: customer support, SaaS, technical support, product support, problem-solving, financial products, Zendesk, Python, SQL, documentation
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave, Company Pension, Maternity and paternity le…

Monzo

TechOps Platform Specialist London
Skills & Focus: eDiscovery, SaaS platforms, cloud technologies, data integrity, technical implementation, legal hold process, automated monitoring, platform reliability, compliance, scripting languages
About the Company: We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards…
Experience: Hands-on experience with eDiscovery processes and tooling, extensive experience managing SaaS platforms and cloud technologies, strong skills in scripting languages like Python or PowerShell.
Salary: ÂŁ60,000 - ÂŁ75,000 + share options
Type: Full-time
Benefits: Flexible working hours, ÂŁ1,000 learning budget each year, remote working setup, share options, and more.
TechOps Platform Specialist London
Skills & Focus: eDiscovery, SaaS platforms, cloud technologies, data integrity, technical implementation, legal hold process, automated monitoring, platform reliability, compliance, scripting languages
About the Company: We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards…
Experience: Hands-on experience with eDiscovery processes and tooling, extensive experience managing SaaS platforms and cloud technologies, strong skills in scripting languages like Python or PowerShell.
Salary: ÂŁ60,000 - ÂŁ75,000 + share options
Type: Full-time
Benefits: Flexible working hours, ÂŁ1,000 learning budget each year, remote working setup, share options, and more.
TechOps Platform Specialist London
Skills & Focus: eDiscovery, SaaS platforms, cloud technologies, data integrity, technical implementation, legal hold process, automated monitoring, platform reliability, compliance, scripting languages
About the Company: We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards…
Experience: Hands-on experience with eDiscovery processes and tooling, extensive experience managing SaaS platforms and cloud technologies, strong skills in scripting languages like Python or PowerShell.
Salary: ÂŁ60,000 - ÂŁ75,000 + share options
Type: Full-time
Benefits: Flexible working hours, ÂŁ1,000 learning budget each year, remote working setup, share options, and more.

Cisco

Demo Engineer London
Skills & Focus: demo engineering, AI technologies, data center, technical support, project management, automation, Cisco architectures, documentation, collaboration, training
About the Company: Cisco is a worldwide leader in technology that powers the internet, dedicated to helping customers reimagine their applications, secure their enterprise, trans…
Experience: Minimum of 4+ years of experience in a technical support or systems engineering role.
Type: Full-time
Benefits: Medical, dental, and vision insurance, 401(k) with company match, paid time off, sick leave.

Canonical

Linux Desktop Support Engineer London
Skills & Focus: Linux, Technical Support, AV Support, Customer Satisfaction, Troubleshooting, Desktop Linux, Remote Support, Infrastructure Support, Programming, Virtualized Environments
About the Company: Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Experience: Experience in a Linux based environment, basic troubleshooting skills, customer support experience
Type: Full-time
Benefits: Fully remote working environment, Personal learning and development budget, Annual compensation review, Recognition rew…

Ironclad

Technical Support Manager London
Skills & Focus: Technical Support, SaaS, Remote Teams, KPI, Customer Experience, Incident Management, Data Analysis, Help Desk Platforms, Team Management, Collaborative Environment
About the Company: Ironclad is the #1 contract lifecycle management platform for innovative companies. It helps organizations manage contracts efficiently and effectively, collab…
Experience: 4+ years of experience leading a Technical Support team in a SaaS environment
Type: Full-time
Benefits: Private Medical, Dental, Vision, Monthly wellness stipend, Monthly phone allowance, One time home office set up stipend
Technical Support Manager London
Skills & Focus: Technical Support, SaaS, Remote Teams, KPI, Customer Experience, Incident Management, Data Analysis, Help Desk Platforms, Team Management, Collaborative Environment
About the Company: Ironclad is the #1 contract lifecycle management platform for innovative companies. It helps organizations manage contracts efficiently and effectively, collab…
Experience: 4+ years of experience leading a Technical Support team in a SaaS environment
Type: Full-time
Benefits: Private Medical, Dental, Vision, Monthly wellness stipend, Monthly phone allowance, One time home office set up stipend

Nbcuniversal3

Post Workflow Engineer London
Skills & Focus: post-production workflows, workflow orchestrator, client requests, business practices, test workflows, validate workflows, collaborate, infrastructure requirements, Development QA, L2/L3 support

Suade

Support Engineer London
Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…
Support Engineer London
Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…

Snyk

Technical Specialist London
Skills & Focus: application security, software development, emerging technologies, technical presentations, cross-functional collaboration, vulnerability analysis, customer success, sales enablement, product differentiation, technical support
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Experience: 5+ years of professional experience in software development, application security, or emerging technologies; 3+ years in a customer-facing technical role within software or security industries.
Benefits: Flexible working hours, generous vacation and wellness time off, health benefits, employee assistance plans, and countr…

Assembled

Technical Support - Workforce Management London
Skills & Focus: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 2+ years in a technical customer-facing role at a SaaS company
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Spotify

Backend Engineer London
Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time
Backend Engineer London
Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time
Backend Engineer London
Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time

Cloudflare

Customer Solutions Engineer London
Skills & Focus: customer success, technical advisor, Cloudflare platform, OSI model, TCP/IP, WAFs, troubleshooting, scripting languages, customer relationship management, solutions
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and other properties…
Experience: 3-5 years of prior post-sales customer relationship management
Customer Solutions Engineer London
Skills & Focus: customer success, technical advisor, Cloudflare platform, OSI model, TCP/IP, WAFs, troubleshooting, scripting languages, customer relationship management, solutions
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and other properties…
Experience: 3-5 years of prior post-sales customer relationship management

Instanda

Platform Support Analyst London
Skills & Focus: SaaS platform, customer service, troubleshooting, API, Microsoft Azure, ticketing tool, JIRA, client support, problem-solving, incident management
About the Company: INSTANDA is the world's first no code platform for Insurance, revolutionising the insurance industry by offering a versatile tool to create, manage, and distri…
Experience: 3+ years’ experience in a SaaS based customer service team
Salary: Competitive salary
Type: Full-time
Benefits: Generous 28 days holiday allowance, additional days holiday for years of service, a dynamic day per month, Freedom Pass…
Platform Support Analyst London
Skills & Focus: SaaS platform, customer service, troubleshooting, API, Microsoft Azure, ticketing tool, JIRA, client support, problem-solving, incident management
About the Company: INSTANDA is the world's first no code platform for Insurance, revolutionising the insurance industry by offering a versatile tool to create, manage, and distri…
Experience: 3+ years’ experience in a SaaS based customer service team
Salary: Competitive salary
Type: Full-time
Benefits: Generous 28 days holiday allowance, additional days holiday for years of service, a dynamic day per month, Freedom Pass…

Walt Labs

Cloud Support Engineer London
Skills & Focus: Google Cloud Platform (GCP), incident.io, JIRA, Kubernetes, observability tools, Grafana, cloud security, performance optimisation, scripting, automation tools
About the Company: a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering custo…
Experience: Proven experience with Google Cloud Platform (GCP) services - 3+ years
Type: Full-time
Benefits: 20 holiday days + bank holidays (earn 1.5 days every 3 years), Private health insurance, Pension, Professional growth o…
Cloud Support Engineer London
Skills & Focus: Google Cloud Platform (GCP), incident.io, JIRA, Kubernetes, observability tools, Grafana, cloud security, performance optimisation, scripting, automation tools
About the Company: a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering custo…
Experience: Proven experience with Google Cloud Platform (GCP) services - 3+ years
Type: Full-time
Benefits: 20 holiday days + bank holidays (earn 1.5 days every 3 years), Private health insurance, Pension, Professional growth o…

Envoy

Solutions Engineer London
Skills & Focus: Solutions Engineering, Technical Sales, Customer Success, APIs, SAML, OAuth, Data Analysis, Technical Demos, Client Relationship, Problem Solving
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 6+ years in Solutions Engineering, Customer Engineering, Technical Sales Engineering, Solution Architecture, or Partner Engineering roles; alternatively 7+ years in a Technical Account Management role.
Salary: 96,642 - ÂŁ105,000 OTE
Type: Hybrid
Benefits: Market competitive salary, equity for all full-time roles, and great benefits.

Drw

Application Support Engineer London
Skills & Focus: Application Support, Financial Markets, Troubleshooting, Linux, Market Data, Analytical Skills, Java, Python, AWS, SQL
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry

Cisco

Demo Engineer London
Skills & Focus: Demo Engineering, Cloud, AI Technologies, Project Management, Automation, Technical Support, Cisco Hardware, Documentation, Problem Solving, Collaboration
About the Company: Cisco is the worldwide leader in technology that powers the internet. They focus on reimagining applications, securing enterprises, transforming infrastructure…
Experience: Minimum of 4+ years in a technical support or systems engineering role.
Type: Full-time
Benefits: Comprehensive medical, dental and vision insurance, 401(k) matching, paid leave policies including flexible annual leav…

Palo Alto Networks

Senior Technical Support Engineer - Firewall London
Skills & Focus: Customer Success, Technical Support Engineer, Firewall, Proactive Services, Cybersecurity, NGFW, Remote, Consultant, Services, Support

Octopus

TechOps Generalist London
Skills & Focus: TechOps, 1st line support, 2nd line support, Systems engineer, DevOps, Technical support, Systems Administrator, Network Administrator, Workplace technology, Cloud-first approach
About the Company: We are excited to be building a small and efficient TechOps team.
Experience: Ambitious, knowledgeable, and experienced in TechOps or related fields

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Cortex XSIAM London
Skills & Focus: technical support, customer success, cybersecurity, endpoint security, SIEM, cloud infrastructure, Kubernetes, GCP, AWS, networking
About the Company: Palo Alto Networks® is committed to being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 4+ years of experience as a Support Engineer
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Google

Software Engineer II, Incident Response Management, Cloud London
Skills & Focus: software engineer, cloud, coding, design reviews, debugging, documentation, product development, algorithms, data structures, collaboration
About the Company: Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one …
Experience: 1 year of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript); 1 year of experience with data structures or algorithms.
Type: Full-time

Playstation

IT Support Engineer II London
Skills & Focus: Machine Learning, Artificial Intelligence, Unix/Linux, DevOps, Cloud, Networking, Customer Service, Documentation, Automation Tools, Problem-Solving
About the Company: PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The Pla…
Experience: Five+ years of experience supporting enterprise environments including cloud.
Type: Full-time

Palantir

Forward Deployed Enablement Engineer London
Skills & Focus: customer success, enablement, problem solving, technical support, collaboration, innovation, workflows, Foundry, AIP Platforms, tooling
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Palo Alto Networks

Customer Success & Support Jobs London
Skills & Focus: Customer Success, Support, Technical Support Engineer, Consultant, Cyber Risk Management, Security Operations, Proactive Services, Cloud Security, Technical Q&A, SaaS
About the Company: Leading the way in a global community, Palo Alto Networks is committed to making the world safer by developing advanced cybersecurity solutions.
Type: Remote

Vitesse

Technical Writer London
Skills & Focus: Technical Writer, SaaS, customer documentation, API references, user guides, documentation consistency, content lifecycle, collaboration, technical concepts, content workflows
About the Company: We are Vitesse – the payment provider of choice for the insurance and treasury industry. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FC…
Experience: Experience as a Technical Writer in a SaaS environment
Type: Full-time
Benefits: 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays, Hybrid working arrang…

Monzo

Senior Staff Engineer London
Skills & Focus: technical leadership, optimisation problems, customer support tooling, workforce management systems, Go, Cassandra, Kafka, Kubernetes, AWS, Machine Learning
About the Company: Monzo provides tech-led and human support experiences for over 10 million customers, focusing on improving customer satisfaction and product engagement through…
Experience: Technical leadership across multiple teams, experience in solving complex optimisation problems, and delivering resilient systems.
Salary: ÂŁ140,000 - ÂŁ165,000 + Share Options
Type: Full-time
Benefits: Flexible working hours, £1,000 learning budget per year, relocation support, visa sponsorship, and extensive employee s…

Verkada

Sr. IT Engineer London
Skills & Focus: IT operations, troubleshooting, SaaS applications, IT procurement, vendor relationships, Google Workspace, AV hardware, networking concepts, remote support, customer service mindset
About the Company: Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, ala…
Experience: Prior IT/helpdesk/customer service experience.
Type: Full-time
Benefits: Healthcare programs, nationwide medical, vision, and dental coverage, health savings account (HSA), flexible spending a…

Galaxy

Production Support Engineer London
Skills & Focus: production support, cryptocurrency, client trading, Java, Python, risk management, system stability, debugging, customer service, blockchain technology
About the Company: Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well…
Experience: 3+ years of experience in production support or related roles, preferably in the financial services industry
Salary: Competitive base salary and discretionary bonus
Type: Full-time
Benefits: Company-paid health and protective benefits for employees and their eligible dependents, Free virtual coaching and coun…
Production Support Engineer London
Skills & Focus: production support, cryptocurrency, client trading, Java, Python, risk management, system stability, debugging, customer service, blockchain technology
About the Company: Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well…
Experience: 3+ years of experience in production support or related roles, preferably in the financial services industry
Salary: Competitive base salary and discretionary bonus
Type: Full-time
Benefits: Company-paid health and protective benefits for employees and their eligible dependents, Free virtual coaching and coun…
Production Support Engineer London
Skills & Focus: production support, cryptocurrency, client trading, Java, Python, risk management, system stability, debugging, customer service, blockchain technology
About the Company: Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well…
Experience: 3+ years of experience in production support or related roles, preferably in the financial services industry
Salary: Competitive base salary and discretionary bonus
Type: Full-time
Benefits: Company-paid health and protective benefits for employees and their eligible dependents, Free virtual coaching and coun…

Floqast

Technical Support Specialist (Integrations) London
Skills & Focus: Technical Support, Integrations, Deployments, APIs, ERPs, Cloud Storage, Communication Tools, SSO, Consulting, Troubleshooting

Google

Infrastructure Support Engineer, Sovereign Operations London
Skills & Focus: Technical Support, Linux, Networking, Scripting, Automation, Application Troubleshooting, Kubernetes, Google Cloud Platform, Incident Response, Service Level Agreements
About the Company: Google is a global company focused on providing internet-related services and products.
Experience: 2 years of experience in Technical Customer Support, IT Operations, or Systems Administration.

Algolia

Senior Solutions Engineer London
Skills & Focus: customer-facing, technical sales, pre-sales, SaaS, solutions engineering, API, prototype development, customer feedback, onboarding, search and discovery
About the Company: Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,…
Experience: 5-7 years in a customer-facing technical role
Type: Full-time

Deskpro

Customer Support & Product Quality Coordinator London
Skills & Focus: Customer Support, Product Quality, Defect Lifecycle, Technical Support, SaaS, Agile Development, Defect Tracking, Problem-solving, Collaboration, Communication
About the Company: Deskpro is a help desk platform that improves online customer service for millions of customers. We are dedicated to providing businesses with better ways to c…
Experience: Proven experience in technical support, product support, QA, or related role within a SaaS or Agile development environment.
Salary: Competitive Salary + Generous Share Options
Type: Full-time
Benefits: Unlimited coffee, tea, soft drinks, snacks, and beers for Thursday afternoons. BBQs in the summer, Monday breakfasts, a…

Marshmallow

Staff Engineer London
Skills & Focus: Technical Excellence, Mentoring, Strategic Thinking, Cross-Functionality, Problem Solving, Backend Development, System Design, Cloud Technologies, Collaboration, Innovation
About the Company: Marshmallow supports individuals moving to the UK by providing fair car insurance prices, leveraging technology to serve often overlooked customers in the fina…
Experience: 5+ years as a senior software engineer, 2+ years in a technical leadership or staff engineer role
Type: Full time
Benefits: Flexible working with 3 days in London office, sabbatical leave, work from anywhere allowance, competitive bonus scheme…

Smartsheet

Technical Solutions Engineer, EMEA London
Skills & Focus: Sales Engineer, SaaS, solution proposals, technical architecture, APIs, workflow automation, programming languages, OAuth2, problem-solving, MEDDIC
About the Company: Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solut…
Experience: 5+ years of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software
Benefits: Employer-paid Private Medical and Dental, monthly contributions toward your pension, 25 days paid for Holiday + Bank Ho…

Wpp

OKTA Expert London
Skills & Focus: OKTA, identity and access management, IDAM, SAML, OpenID, Active Directory, Azure AD, conditional access controls, service delivery KPIs, collaboration skills
About the Company: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Our global…
Type: Full-time
Benefits: Passionate, inspired people; Scale and opportunity; Challenging and stimulating work.

Stripe

Tier 1 Support Engineer London
Skills & Focus: technical assistance, support, computer systems, software, hardware, diagnostic programs, troubleshoot, IT documentation, SaaS tools, onboarding
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years of IT HelpDesk experience
Tier 1 Support Engineer London
Skills & Focus: technical assistance, support, computer systems, software, hardware, diagnostic programs, troubleshoot, IT documentation, SaaS tools, onboarding
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years of IT HelpDesk experience
Tier 1 Support Engineer London
Skills & Focus: technical assistance, support, computer systems, software, hardware, diagnostic programs, troubleshoot, IT documentation, SaaS tools, onboarding
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years of IT HelpDesk experience

Abound

Application Support Engineer London
Skills & Focus: AWS, OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker, SQL databases, REST APIs
About the Company: We’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us…
Experience: Four or more years professional experience in a customer-facing technical support or engineering role
Type: Full time
Benefits: Everyone owns a piece of the company - equity, Hybrid with 3 days a week in the office, 25 days’ holiday a year, plus 8…

Via

Incident Engineer London
Skills & Focus: Incident Management, Network Operations, Troubleshooting, SaaS, Cloud Services, Communication Skills, Python, Bash, Team Collaboration, Real-time Monitoring
About the Company: Via is a technology company that builds solutions to modernize and automate public transportation systems, thereby enhancing accessibility to jobs, healthcare,…
Experience: At least 2 years experience with troubleshooting and providing Tier 2 support / IT Services support in a SaaS environment.
Type: Full-time
Benefits: Competitive compensation including stock options, a hybrid working model, comprehensive health scheme through AXA.

Sigma Computing

Technical Support Engineer London
Skills & Focus: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: Industry experience supporting enterprise products for data analytics.
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy. Take the time off you need!, Paid bonding time for all new …

Cisco

Demo Engineer London
Skills & Focus: Demo Engineering, Data Center, AI, Automation, Technical Support, Project Management, Cloud, Networking, Collaboration, Troubleshooting
About the Company: Cisco is a global leader in technology that powers the internet, focused on connecting people and communities while powering an inclusive future for all.
Experience: 4+ years of experience in a technical support or systems engineering role
Type: Professional
Benefits: Health insurance, 401(k) plan, paid holidays, vacation time, sick leave, and paid volunteer time.

Braze

Support Engagement Lead London
Skills & Focus: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Secure Code Warrior

Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Technical Support Engineer London
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time

Cisco

Demo Engineer London
Skills & Focus: Demo Engineering, AI technologies, Cloud Platform, Data Center, Automation, Python, PowerShell, Collaboration, Technical Support, Project Management
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine their applications, secure their enterprise, transform their in…
Experience: Minimum of 4+ years in a technical support or systems engineering role.
Type: Professional
Benefits: Cisco offers quality medical, dental and vision insurance, a flexible vacation time off policy, sick time off, and paid…

Google

Customer Engineer AI/ML London
Skills & Focus: AI, ML, cloud computing, customer engagement, technical support, machine learning architecture, problem-solving, technical advocacy, cloud solutions, data management
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry.
Experience: 6 years of experience with cloud native architecture in a customer-facing or support role.

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services London
Skills & Focus: technical support, cloud infrastructure, troubleshooting, customer success, Kubernetes, Docker, AWS, Azure, security protocols, communication skills
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 3-5 years of relevant experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Fluidstack

Technical Account Manager (TAM) London
Skills & Focus: Technical Account Manager, Customer relationships, Cloud infrastructure, AI, Onboarding, Data migration, Support requests, Cloud architecture, DevOps, Project management
About the Company: Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black …
Experience: 3+ years
Type: Full time
Benefits: Competitive total compensation package (cash + equity). Retirement or pension plan, in line with local norms. Health, d…

Conduktor

Lead Technical Support Engineer London
Skills & Focus: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specializes in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Chainlink Labs

Blockchain Support Analyst London
Skills & Focus: technical support, blockchain technology, software applications, cloud environments, containerisation, databases, block explorers, banking industry, DeFi protocols, Scripting skills
About the Company: Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web.
Type: Full time

Octopus

TechOps Generalist London
Skills & Focus: TechOps, 1st line support, 2nd line support, employee onboarding, device enrollment, training, engineering firepower, transformational organisational change, cloud-first, ambiguity
About the Company: Octopus Energy Services is responsible for manufacturing heat pumps and installing smart meters, chargers, and more.
Experience: Experienced in TechOps

Conduktor

Technical Support Engineer London
Skills & Focus: Technical Support, customer interactions, troubleshooting, issues resolution, expert guidance, platform, collaboration, problem-solving, root cause fixes, support tools
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specialises in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Forter

Senior Technical Support Engineer London
Skills & Focus: technical support, customer service, SaaS, troubleshooting, incident response, documentation, mentorship, automation, communication, problem-solving
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter was…
Experience: 5+ years customer service experience required
Benefits: Competitive salary and bonus plan, Restricted Stock Units (RSU's), Private health insurance, including vision and denta…

Encord

Solutions Engineer London
Skills & Focus: Solutions Engineer, customer onboarding, Python SDKs, APIs, cloud integrations, customer support, B2B startup, product demos, bug fixes, computer vision
About the Company: Encord is a London-based startup building a comprehensive training data solution for computer vision AI applications. Our mission is to enable companies to unl…
Experience: 1+ years of experience
Salary: Competitive salary and equity in a hyper growth business
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; fast paced learning through direct hands on experience

Reflection Ai

Technical Staff, Agents London
Skills & Focus: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
Experience: >5 Years
Type: Full-time
Benefits: Competitive compensation and benefits, support for publishing and attending top-tier conferences.

Version1

Java Support Developer London
Skills & Focus: Java, Support, Development, Maintenance, Testing, Troubleshooting, Documentation, Collaboration, Continuous Improvement, Client Interaction

The Trade Desk

Platform Support Analyst London
Skills & Focus: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
About the Company: The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.
Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
Type: Platform & Data Support

Moneybox

Systems Engineer London
Skills & Focus: Systems Engineer, cloud hosted services, back end engineering, live service, technical solutions, new systems, product quality, concept to delivery, team collaboration, service improvement
About the Company: Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more money invested, more features, more code, more d…
Systems Engineer London
Skills & Focus: Systems Engineer, cloud hosted services, back end engineering, live service, technical solutions, new systems, product quality, concept to delivery, team collaboration, service improvement
About the Company: Moneybox is growing rapidly, and our technical teams are no exception. We have more users, more accounts, more money invested, more features, more code, more d…

Rentokil Initial

Global Technical Specialist - Linux Crawley
Skills & Focus: Linux solutions, Ansible Automation, Red Hat Enterprise Linux, Automation development, Performance metrics, Project planning, Scripting, Troubleshooting, Cloud, LVM
About the Company: Rentokil Initial is a global leader in providing essential services that protect people and enhance our environment. Our brands have been trusted for over 90 y…
Experience: 10+ years designing, configuring, and supporting global Red Hat Enterprise Linux (RHEL) environments
Type: Full-time
Benefits: Competitive salary and bonus scheme, Hybrid working, 23 days holiday, plus 8 bank holidays, Employee Assistance Program…
Global Technical Specialist - Linux Crawley
Skills & Focus: Linux, Ansible, RHEL, Automation, Virtualization, Troubleshooting, Scripting, Cloud, Infrastructure, Documentation
Experience: 10+ years designing, configuring, and supporting global Red Hat Enterprise Linux (RHEL) environments
Type: Full-time
Benefits: Competitive salary and bonus scheme, Hybrid working, Rentokil Initial Reward Scheme, 23 days holiday, plus 8 bank holid…