Last updated: 2025-06-06

73 Technical Support And Engineering jobs in London.

Hiring now: Linux Desktop Support Engineer @ Canonical, Solutions Engineer @ Encord, Sr Staff Engineer @ Monzo, Technical Support Engineer @ Sigma Comp, Okta Expert @ Wpp, Site Reliability Engineer @ Palantir, Sr Technical Support Engineer Firewall @ Palo Alto , Lead Technical Support Engineer @ Conduktor, Various Positions @ Netapp, Technical Specialist @ Snyk. Explore more at at jobswithgpt.com

🔥 Skills

technical support (17) Technical Support (13) SQL (13) SaaS (13) troubleshooting (12) APIs (11) customer support (10) problem-solving (10) Troubleshooting (8) AWS (8)

📍 Locations

London (57) Staines (4) Crawley (3) Windsor (1) Bracknell (1)

Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…

Linux Desktop Support Engineer

London

  • Skills: Linux, Technical Support, AV Support, Customer Satisfaction, Troubleshooting, Desktop Linux, Remote Support, Infrastructure Support, Programming, Virtualized Environments
  • Experience: Experience in a Linux based environment, basic troubleshooting skills, customer support experience
  • Type: Full-time

Encord

Encord is a London-based startup building a comprehensive training data solution for computer vision AI applications. Our mission is to enable companies to unl…

Solutions Engineer

London

  • Skills: Solutions Engineer, customer onboarding, Python SDKs, APIs, cloud integrations, customer support, B2B startup, product demos, bug fixes, computer vision
  • Experience: 1+ years of experience
  • Type: Full-time
  • Salary: Competitive salary and equity in a hyper growth business

Monzo

Monzo provides tech-led and human support experiences for over 10 million customers, focusing on improving customer satisfaction and product engagement through…

Senior Staff Engineer

London

  • Skills: technical leadership, optimisation problems, customer support tooling, workforce management systems, Go, Cassandra, Kafka, Kubernetes, AWS, Machine Learning
  • Experience: Technical leadership across multiple teams, experience in solving complex optimisation problems, and delivering resilient systems.
  • Type: Full-time
  • Salary: £140,000 - £165,000 + Share Options

Sigma Computing

Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…

Technical Support Engineer

London

  • Skills: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
  • Experience: Industry experience supporting enterprise products for data analytics.
  • Type: Full-time

WPP

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Our global…

OKTA Expert

London

  • Skills: OKTA, identity and access management, IDAM, SAML, OpenID, Active Directory, Azure AD, conditional access controls, service delivery KPIs, collaboration skills
  • Type: Full-time

Palantir

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Site Reliability Engineer

London

  • Skills: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
  • Type: Full-time

Palo Alto Networks

Senior Technical Support Engineer - Firewall

London

  • Skills: Customer Success, Technical Support Engineer, Firewall, Proactive Services, Cybersecurity, NGFW, Remote, Consultant, Services, Support

Conduktor

Conduktor is an Enterprise Data Management (EDM) platform that specializes in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Lead Technical Support Engineer

London

  • Skills: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving

NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Various Positions

Windsor

  • Skills: cloud, engineering, sales, customer support, information technology, professional services, marketing, software engineering, business operations, administration

Palo Alto Networks

Palo Alto Networks® is committed to being the cybersecurity partner of choice, protecting our digital way of life.

Sr. Technical Support Engineer, Focused Services Cortex XSIAM

London

  • Skills: technical support, customer success, cybersecurity, endpoint security, SIEM, cloud infrastructure, Kubernetes, GCP, AWS, networking
  • Experience: 4+ years of experience as a Support Engineer
  • Type: Full-time

Palantir

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Forward Deployed Enablement Engineer

London

  • Skills: customer success, enablement, problem solving, technical support, collaboration, innovation, workflows, Foundry, AIP Platforms, tooling

Snyk

Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…

Technical Specialist

London

  • Skills: application security, software development, emerging technologies, technical presentations, cross-functional collaboration, vulnerability analysis, customer success, sales enablement, product differentiation, technical support
  • Experience: 5+ years of professional experience in software development, application security, or emerging technologies; 3+ years in a customer-facing technical role within software or security industries.

DRW

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…

Application Support Engineer

London

  • Skills: Application Support, Financial Markets, Troubleshooting, Linux, Market Data, Analytical Skills, Java, Python, AWS, SQL
  • Experience: Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry

Version1

Java Support Developer

London

  • Skills: Java, Support, Development, Maintenance, Testing, Troubleshooting, Documentation, Collaboration, Continuous Improvement, Client Interaction

The Trade Desk

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.

Platform Support Analyst

London

  • Skills: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
  • Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
  • Type: Platform & Data Support

Smartsheet

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solut…

Technical Solutions Engineer, EMEA

London

  • Skills: Sales Engineer, SaaS, solution proposals, technical architecture, APIs, workflow automation, programming languages, OAuth2, problem-solving, MEDDIC
  • Experience: 5+ years of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …

Support Engagement Lead

London

  • Skills: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
  • Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience

Abound

We’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us…

Application Support Engineer

London

  • Skills: AWS, OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker, SQL databases, REST APIs
  • Experience: Four or more years professional experience in a customer-facing technical support or engineering role
  • Type: Full time

Assembled

Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…

Technical Support - Workforce Management

London

  • Skills: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
  • Experience: 2+ years in a technical customer-facing role at a SaaS company
  • Type: Full time

FluidStack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black …

Technical Account Manager (TAM)

London

  • Skills: Technical Account Manager, Customer relationships, Cloud infrastructure, AI, Onboarding, Data migration, Support requests, Cloud architecture, DevOps, Project management
  • Experience: 3+ years
  • Type: Full time

Marshmallow

Marshmallow supports individuals moving to the UK by providing fair car insurance prices, leveraging technology to serve often overlooked customers in the fina…

Staff Engineer

London

  • Skills: Technical Excellence, Mentoring, Strategic Thinking, Cross-Functionality, Problem Solving, Backend Development, System Design, Cloud Technologies, Collaboration, Innovation
  • Experience: 5+ years as a senior software engineer, 2+ years in a technical leadership or staff engineer role
  • Type: Full time

Reflection AI

Technical Staff, Agents

London

  • Skills: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
  • Experience: >5 Years
  • Type: Full-time

Algolia

Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,…

Senior Solutions Engineer

London

  • Skills: customer-facing, technical sales, pre-sales, SaaS, solutions engineering, API, prototype development, customer feedback, onboarding, search and discovery
  • Experience: 5-7 years in a customer-facing technical role
  • Type: Full-time

Blenheim Chalcot

Blenheim Chalcot uses its knowledge, expertise, and infrastructure to sustain an innovation system that transforms disruptive ideas into innovative businesses,…

Technical Support Specialist

London

  • Skills: Technical Support, Database, Postgres, Documentation, Helpdesk Software, Ticketing Tools, Customer Success, Data Science, Support Performance, Collaboration
  • Experience: Strong knowledge of Database structures and Query language, ideally Postgres.
  • Type: Full-time

PaloAltoNetworks2

Technical Support Engineer

London

  • Skills: post sales support, technical support, troubleshooting, fault isolation, root cause analysis, customer experience, technical documentation, deployments, knowledge transfer, multi-functional teams

Kraken

Kraken is a technology company focused on creating a smart, sustainable energy system, optimizing renewable generation, and transforming the energy industry.

TechOps Generalist

London

  • Skills: TechOps, technical support, automation, cloud-first, project management, identity management, networking, SaaS, user experience, self-service solutions
  • Type: Full-time

BigID

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all t…

Technical Support Engineer

London

  • Skills: Technical Support, Customer Advocacy, Troubleshooting, Linux, Implementation, Configuration, SQL, Docker, Kubernetes, Cybersecurity
  • Experience: 2+ years of professional experience in information technology in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments

Clear Street

Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…

FIX Onboarding Engineer and Application Support

London

  • Skills: FIX onboarding, Application support, trading platforms, problem-solving, automation, scripting, SQL, financial data, client onboarding, market data
  • Experience: At least five (5) years of professional experience working in a high pressure environment, preferably in front office application support and delivering to tight deadlines.
  • Type: Full-time

Envoy

Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…

Solutions Engineer

London

  • Skills: Solutions Engineering, Customer Success, technical demos, security reviews, API development, Enterprise customer support, SaaS products, SAML, OAuth, Active Directory
  • Experience: 6+ years in Solutions Engineering, Customer Engineering, Technical Sales Engineering, Solution Architecture, or Partner Engineering roles; alternatively 7+ years in a Technical Account Management
  • Type: Hybrid
  • Salary: £93,360- £106,100 OTE

Qumulo

Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in the cloud.

Customer Success Engineer II - EMEA Weekend Coverage

London

  • Skills: Customer Success, Cloud Technologies, Technical Support, Troubleshooting, AWS, Azure, On-Premises, File Systems, Linux, Windows
  • Experience: 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments.

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…

Senior Support Engineer

London

  • Skills: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
  • Experience: 5+ years of proven experience in Technical Support in a Software business.

Algolia

Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands…

Tier Three Support Engineer

London

  • Skills: technical support, network issues, infrastructure, bug reports, SaaS, web development, APIs, customer service, problem-solving, Datadog
  • Experience: At least 5 years of experience in technical customer support or direct engineering experience.
  • Type: Full-time

VML Enterprise Solutions

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets …

Lead Observability Engineer

London

  • Skills: New Relic, observability, monitoring solutions, cloud platforms, programming languages, stakeholder management, technical documentation, incident response, problem identification, training
  • Experience: Deep expertise in New Relic platform configuration and optimisation and extensive understanding of observability principles.

OpenTable

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, b…

Solutions Engineer

London

  • Skills: Solutions Engineer, API integrations, technical troubleshooting, Service Level Agreements, client inquiries, hospitality industry, multi-functional teams, SaaS platforms, cloud-based solutions, technical documentation
  • Experience: Mid Level II
  • Type: Full-Time

Telegraph Media Group

Telegraph Media Group delivers news and insights to inform and empower its audiences through various media channels.

Operations Engineer

London

  • Skills: Google Workspace, Okta, SaaS, support, cloud, ITIL, agile, documentation, communication, troubleshooting
  • Type: Full-time

Rothesay

Rothesay is the UK’s largest pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions. With over £70 billion of asse…

Application Support Analyst

London

  • Skills: application support, trading, Python, Linux, REST APIs, database, cloud, monitoring tools, customer service, problem-solving
  • Experience: 5+ years production/application support (or similar role) experience within a financial services company.
  • Type: Permanent

ThreatConnect

ThreatConnect enables threat intelligence, security operations, and cyber risk management teams to work together for more effective, efficient, and collaborati…

Customer Success Engineer

London

  • Skills: Customer Success, Threat Intelligence, Cybersecurity, Problem Solving, Technical Support, Customer Training, Project Management, API Integration, Network Security, Data Modeling
  • Experience: 3+ years of customer support experience OR experience in the computer network security industry OR ThreatConnect experience
  • Type: Full-time

Retool

Nearly every company in the world runs on custom software. Retool is on a mission to bring good software to everyone by building a new type of development plat…

Support Engineer

London

  • Skills: Support Engineer, JavaScript, RESTful APIs, SQL, NoSQL, troubleshooting, SaaS infrastructure, customer empathy, bug reports, cloud certification
  • Experience: 2–4 years in technical, customer-facing roles
  • Type: Full-time
  • Salary: £53,300 - £72,100 GBP

Boeing

Boeing is a leading aerospace company that manufactures and sells airplanes, rotorcraft, rockets, satellites, and telecommunications equipment. It is committed…

Product Support Engineer

Crawley

  • Skills: engineering, product support, manufacturing, cybersecurity, data science, innovation, sustainability, veterans, career development, technical skills
  • Type: Full-time

Version1

Senior kdb+ Engineer

London

  • Skills: kdb+, engineer, technical, support, customer, growth, contributor, engineering, talented, global

octoenergy

TechOps Generalist

London

  • Skills: TechOps, support, engineering, firepower, transformational organisational change, 1st line support, cloud-first, scale, strategy, IT

Recurly, Inc.

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…

Tier 3 Global Support Engineer

London

  • Skills: support, engineering, technical, customer support, software, debugging, API, subscriptions, billing, integration

Zefr

Zefr is a leading global technology company enabling responsible marketing in social environments, offering solutions for content adjacency on platforms such a…

Technical Operations Engineer

London

  • Skills: customer support, SQL, automation, AI, LLM, databases, problem-solving, cloud platforms, Google Ads, campaign data
  • Experience: 1-2 years in engineering, operations, QA, or technical support
  • Type: Full-time
  • Salary: £80,000 to £100,000 GBP

LogicGate

LogicGate was founded in 2015 with the objective to build a modern risk management platform that helps customers grow by transforming business risks into oppor…

Product Support Analyst - UK

London

  • Skills: support, product, customer, troubleshooting, communication, SaaS , platform, supporting, collaborate, resolution

Braze

Braze is the leading customer engagement platform that empowers brands to be absolutely engaging, allowing marketers to collect and act on data to creatively e…

Technical Support Specialist

London

  • Skills: Technical support, Customer relationships, Troubleshooting, Support issues, APIs, SQL, Customer inquiry management, Problem-solving, Team collaboration, Technical skills
  • Experience: 2-3 years supporting technical products in SaaS or mobile applications.

DeepL

DeepL is a global communications platform powered by Language AI, providing human-sounding translations and intelligent writing suggestions for over 100,000 bu…

Premium Support Specialist

London

  • Skills: Customer Support, SaaS, Technical Troubleshooting, APIs, Support Systems, Customer Success, Product Feedback, Technical Support, API Tools, Global Team
  • Experience: 3+ years in SaaS customer support
  • Type: Full-time

ElevenLabs

At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.

Technical Customer Support Specialist

London

  • Skills: voice technology, technical support, SaaS, remote work, AI, customer support, APIs, documentation, troubleshooting, problem-solving
  • Type: contract
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Littlepay

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform e…

Technical Support Manager

London

  • Skills: SQL, APIs, payments, technical support, data analysis, incident management, process optimization, product expertise, customer satisfaction, collaboration
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Suade

Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.

Support Engineer

London

  • Skills: RegTech, SaaS, customer support, Python, SQL, Zendesk, Freshdesk, Jira, COREP, FINREP
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

tatum

A bunch of people are developing a platform that makes it easier and more accessible for developers to work with blockchain. Supporting 100+ blockchains, a com…

Technical Support Engineer (2nd level)

London

  • Skills: blockchain, technical support, troubleshooting, APIs, GCP, Grafana, REST APIs, Open API, TypeScript, customer satisfaction
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Retool

Retool is on a mission to bring good software to everyone, building a platform that combines traditional software development with a drag-and-drop UI and AI fo…

Escalation Engineer

London

  • Skills: technical support, incident management, JavaScript, database systems, cloud providers, API authentication, Docker, Kubernetes, mentorship, problem-solving
  • Type: full_time
  • Salary: {'min': 88700.0, 'max': 119900.0, 'period': 'annual', 'currency': 'GBP'}

ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…

Senior Technical Support Engineer

Staines

  • Skills: technical support, AI integration, problem-solving, cloud technologies, troubleshooting, database management, Java, JavaScript, Linux, customer satisfaction
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Splunk

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things …

Senior Technical Support Engineer

London

  • Skills: UNIX, AWS, Azure, Technical Support, Relational Databases, Python, JSON, Cloud Level Support, Customer Issues, Troubleshooting
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, unc…

Software Engineering Support Assistant

London

  • Skills: Software Engineering, Technical Support, Build/Release Process, DevOps, Database, Internet Communications, Java, Integrated Development Environment, Customer Support, Product Development
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Senior Reliability Engineer

Staines

  • Skills: AI, relational databases, Java, scripting languages, Unix/Linux, web applications, performance degradation, team environment, customer service, Technical Support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Perforce Software, Inc.

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. With a global f…

Senior Technical Support Engineer

Bracknell

  • Skills: Technical Support, LAMP Stack, Linux, AWS, HTTP Protocol, Apache, Nginx, RDBMS, PHP, REST API
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Boeing

Boeing is an aerospace company that develops and manufactures advanced aerospace products and services.

Business Support Services

Crawley

  • Skills: business support, aerospace, engineering, manufacturing, cybersecurity, data science, IT skills, innovation, community engagement, technical skills
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Clay Labs

Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor.

Product Support Specialist

London

  • Skills: customer support, technical expertise, product improvement, feedback analysis, content creation, collaboration, customer experience, support solutions, GTM teams, automation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Figma

Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…

Resolution Specialist

London

  • Skills: Figma, SaaS, customer support, technical support, escalation management, consultative communication, product knowledge, incident response, continuous improvement, documentation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}