80 Technical And Product Support jobs in London.

London

• Skills: customer support, sales, technical support, relationship building, product pitches, customer success, content generation, product feedback, training, communication
• Type: Full-time

London

• Skills: Customer Solutions Engineer, technical advisor, onboarding, customer success, customer retention, relationship building, technical best practices, proactive technical guidance, scripting language, problem-solving
• Experience: 7-9 years of prior post-sales customer relationship management
• Type: Full-time

London

• Skills: customer support, product support, leadership skills, SaaS, team management, strategic direction, customer experience, analytical skills, cross-functional collaboration, performance indicators
• Experience: 10+ years of work experience with 4+ years experience leading high-performing support teams and managing leaders across multiple geographical locations
• Type: Full-time

London

• Skills: Client support, Technical support, Troubleshooting, Windows applications, macOS applications, Problem management, Technical issues, Support ticketing systems, Verbal communication, Financial products
• Experience: 2+ years in client facing support role; 2+ years’ experience working with Windows, and Mac, software support, connectivity support
• Type: Full-time
• Salary: Salary commensurate with experience

Woking

• Skills: service desk, customer support, remote support, on-site, client systems, business practices, trading support, technical support, global support, relationship management
• Experience: 2+ years in customer support or IT
• Type: Full-time

Woking

• Skills: Technical Support, Equities, Derivatives, Customer Support, Software Defects, Service Restoration, Capacity Planning, Business Continuity, Technical Investigation, Global Support Team
• Experience: 2+ years in technical support or related field
• Type: Full-time

London

• Skills: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
• Experience: Industry experience supporting enterprise products for data analytics.
• Type: Full-time

London

• Skills: Technical writing, Documentation, API reference, User Research, Product Design, Content improvement, Team collaboration, Technical documentation strategies, Mentoring, Content management
• Experience: Experience in technical writing and collaborating across teams
• Type: Full-time

London

• Skills: Application Monitoring, Incident Management, Problem Management, Knowledge Management, Documentation, Service Level Improvement, Maintenance, Enhancement, Project Management, Production Support
• Type: Full-time

High Wycombe

• Skills: Customer Support, Field Service Engineer, Installation, Maintenance, Training, Repair, Documentation, Quality Management System, Technical Support, Customer Service
• Experience: Minimum 5 years experience in a related Field Service role, or Laboratory environment.

London

• Skills: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving

London

• Skills: customer service, team leadership, supplier management, data-driven decisions, operational excellence, relationship management, customer advocacy, problem solving, cross-functional collaboration, customer focus
• Experience: Proven experience driving teams to achieve service targets and customer goals.
• Type: Hybrid

London

• Skills: technical support, cloud infrastructure, troubleshooting, customer success, Kubernetes, Docker, AWS, Azure, security protocols, communication skills
• Experience: 3-5 years of relevant experience
• Type: Full-time

London

• Skills: account management, technical support, project teams, customers, solutions, support, post go-live, customer support, Saviynt platform, implementation

London

• Skills: Trade Execution, Trade Matching, Reconciliation, Record Maintenance, Operational Enhancement, Futures/Option Expiry Alerts, Administrative Assistance, Financial Technology, Communications Skills, Collaboration
• Experience: At least 1 year of professional experience in a supporting role within a financial setting.
• Type: Full-time

London

• Skills: customer support, teamwork, communication, Salesforce, financial markets, problem solving, collaboration, customer experience, prioritisation, curiosity
• Experience: 1+ years of experience in a customer service role

London

• Skills: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
• Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
• Type: Platform & Data Support

London

• Skills: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
• Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience

London

• Skills: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
• Experience: 2+ years in a technical customer-facing role at a SaaS company
• Type: Full time

London

• Skills: customer experience, technical support, first line support, customer inquiries, troubleshooting, product feedback, complex problems, collaborative environment, knowledge base, AI-driven
• Experience: 3 or more years in a client/product support role.
• Type: Full-time

London

• Skills: customer support, problem-solving, enterprise customers, empathy, collaboration, API, communication skills, CRM systems, organization, team environment
• Experience: 2+ years proven experience in a customer support role
• Type: Full time

London

• Skills: Technical Support, Database, Postgres, Documentation, Helpdesk Software, Ticketing Tools, Customer Success, Data Science, Support Performance, Collaboration
• Experience: Strong knowledge of Database structures and Query language, ideally Postgres.
• Type: Full-time

London

• Skills: Customer Support, SQL, Excel, German Speaking, Onboarding, Technical Support, Issue Resolution, Client Experience, Data, Sustainability
• Type: Hybrid

London

• Skills: post sales support, technical support, troubleshooting, fault isolation, root cause analysis, customer experience, technical documentation, deployments, knowledge transfer, multi-functional teams

London

• Skills: customer experience, technical operations, consultations, user relationships, service excellence, troubleshooting skills, API familiarity, client relationship management, data-driven decisions, communication skills
• Experience: 5+ years experience in enterprise-level client-facing work.

London

• Skills: Technical Support, Customer Advocacy, Troubleshooting, Linux, Implementation, Configuration, SQL, Docker, Kubernetes, Cybersecurity
• Experience: 2+ years of professional experience in information technology in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments

London

• Skills: Technical Support, Strategic Support, Product Expertise, Documentation, Client Relationship, Problem Resolution, Critical Thinking, Hospitality Software, Communication Skills, Customer Satisfaction
• Experience: 1+ years working in a high leverage, customer facing support role or strategic account management role
• Type: Full-time

London

• Skills: customer success, stakeholders, customer satisfaction, product adoption, technical expertise, relationship-building, data center technology, cross-functional teams, customer-centric, ITIL
• Experience: 5+ years of experience in customer-facing technical roles

London

• Skills: Customer Success, Cloud Technologies, Technical Support, Troubleshooting, AWS, Azure, On-Premises, File Systems, Linux, Windows
• Experience: 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments.

London

• Skills: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
• Experience: 5+ years of proven experience in Technical Support in a Software business.

London

• Skills: Technical Solutions Consultant, B2B purchasing, Integration challenges, Customer experience, Technical documentation, Onboarding workflows, Customer training, Continuous improvement, Product development, Performance-driven environment
• Experience: 2–5 years in a performance-driven environment
• Type: Full time
• Salary: £65K – £80K

London

• Skills: technical support, network issues, infrastructure, bug reports, SaaS, web development, APIs, customer service, problem-solving, Datadog
• Experience: At least 5 years of experience in technical customer support or direct engineering experience.
• Type: Full-time

London

• Skills: Technical Support, Customer Service, Product Support, Problem Solving, Ticket Management, Web-based Products, Command-line Tools, Development Liaison, Research, Issue Resolution

London

• Skills: leadership, operational excellence, customer experience, technical support, KPI, process improvement, collaborative relationships, data analytics, customer health, team building
• Experience: Ten (10) + years’ management experience, leading a technical support organization as part of an international 24x7x365 enterprise support organisation.
• Type: Full-time

London

• Skills: Technical Support, Bug Management, Customer Experience, Team Leadership, SaaS, Collaboration, Problem Solving, Agile, Mentoring, Process Improvement
• Experience: 2+ years of experience managing customer-facing technical teams and supporting enterprise customers with a SaaS product

London

• Skills: application support, trading, Python, Linux, REST APIs, database, cloud, monitoring tools, customer service, problem-solving
• Experience: 5+ years production/application support (or similar role) experience within a financial services company.
• Type: Permanent

London

• Skills: Customer Success, Threat Intelligence, Cybersecurity, Problem Solving, Technical Support, Customer Training, Project Management, API Integration, Network Security, Data Modeling
• Experience: 3+ years of customer support experience OR experience in the computer network security industry OR ThreatConnect experience
• Type: Full-time

London

• Skills: Support Engineer, JavaScript, RESTful APIs, SQL, NoSQL, troubleshooting, SaaS infrastructure, customer empathy, bug reports, cloud certification
• Experience: 2–4 years in technical, customer-facing roles
• Type: Full-time
• Salary: £53,300 - £72,100 GBP

Crawley

• Skills: engineering, product support, manufacturing, cybersecurity, data science, innovation, sustainability, veterans, career development, technical skills
• Type: Full-time

London

• Skills: Technical Support, Customer Service, German, Communication Skills, Troubleshooting, Problem-solving, API Support, Networking, Client Communication, Strategic Escalations
• Experience: Extensive customer service experience in a technical support role
• Type: Full-time

London

• Skills: Technical Support, Customer Experience, Management, KPI, Team Leadership, Training, Collaboration, Problem Solving, Performance Monitoring, Change Leadership
• Type: Hybrid

London

• Skills: customer escalations, technical issues, support, cybersecurity, incident management, communication skills, product knowledge, trend analysis, post-mortem reviews, metrics
• Experience: 5+ years in enterprise technical support, 2+ managing escalations, preferably in cybersecurity

London

• Skills: TechOps, support, process improvement, employee onboarding, device enrollment, training, productivity, organizational change, cloud-first, support service

London

• Skills: support, engineering, technical, customer support, software, debugging, API, subscriptions, billing, integration

London

• Skills: support, API, supporting customer issues, troubleshooting, supporting SaaS integrations, web applications, mobile apps, incident response, problem-solving, supporting digital experiences
• Experience: Minimum 2 years previous support/customer-facing experience

London

• Skills: support, product, customer, troubleshooting, communication, SaaS , platform, supporting, collaborate, resolution

London

• Skills: Technical support, Customer relationships, Troubleshooting, Support issues, APIs, SQL, Customer inquiry management, Problem-solving, Team collaboration, Technical skills
• Experience: 2-3 years supporting technical products in SaaS or mobile applications.

London

• Skills: CRM, Salesforce, Technical support, Team leadership, Client engagement, Relationship management, Process improvement, Training, Mentorship, Customer service

London

• Skills: Customer Support, SaaS, Technical Troubleshooting, APIs, Support Systems, Customer Success, Product Feedback, Technical Support, API Tools, Global Team
• Experience: 3+ years in SaaS customer support
• Type: Full-time

London

• Skills: technical support, CRM, client service, troubleshooting, documentation, support clients, telephone, email, chat, ticketing systems

London

• Skills: voice technology, technical support, SaaS, remote work, AI, customer support, APIs, documentation, troubleshooting, problem-solving
• Type: contract
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: SQL, APIs, payments, technical support, data analysis, incident management, process optimization, product expertise, customer satisfaction, collaboration
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: customer support, hospitality, CRM, Salesforce, problem resolution, communication skills, customer service, active listening, Microsoft Windows, Apple operating systems
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: RegTech, SaaS, customer support, Python, SQL, Zendesk, Freshdesk, Jira, COREP, FINREP
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: blockchain, technical support, troubleshooting, APIs, GCP, Grafana, REST APIs, Open API, TypeScript, customer satisfaction
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Digital Adoption Platform, web technologies, mobile technologies, IT systems, technical competency, deployment enablement, delivery enablement, WalkMe product expert, technical support, partner management
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: technical support, incident management, JavaScript, database systems, cloud providers, API authentication, Docker, Kubernetes, mentorship, problem-solving
• Type: full_time
• Salary: {'min': 88700.0, 'max': 119900.0, 'period': 'annual', 'currency': 'GBP'}

Staines

• Skills: technical support, AI integration, problem-solving, cloud technologies, troubleshooting, database management, Java, JavaScript, Linux, customer satisfaction
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: UNIX, AWS, Azure, Technical Support, Relational Databases, Python, JSON, Cloud Level Support, Customer Issues, Troubleshooting
• Type: other
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Software Engineering, Technical Support, Build/Release Process, DevOps, Database, Internet Communications, Java, Integrated Development Environment, Customer Support, Product Development
• Type: other
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Technical Solutions, customer support, GenAI, financial services, APIs, client satisfaction, problem-solving, technical expertise, operational support, data-driven
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: technical support, customer engagement, data management, Excel, SQL, ZenDesk, problem-solving, customer satisfaction, ticket management, interpersonal skills
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Capture solutions, Scouting, Technical troubleshooting, Customer insights, Video conferencing, Wyscout, Instat, Focus cameras, Multilingual
• Type: full_time
• Salary: {'min': 23000.0, 'max': 39000.0, 'period': 'annual', 'currency': 'GBP'}

London

• Skills: Customer Experience, AI Customer Service, Pre-Sales, Technical Discovery, Solution Reviews, Proof of Concepts, Customer Feedback, Sales Engineering, Empathy, Collaboration
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Staines

• Skills: AI integration, troubleshooting, relational databases, Java, scripting languages, Unix/Linux, web applications, performance degradation, teamwork, customer service
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: billing support, customer retention, payment accuracy, KPI, PCI compliance, data protection, leadership, coaching, problem-solving, cross-functional
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: customer service, insurance products, customer inquiries, Claims team, Content team, Complaints team, SLAs, KPIs, organisational skills, time management skills
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: customer support, technical expertise, product improvement, feedback analysis, content creation, collaboration, customer experience, support solutions, GTM teams, automation
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Staines

• Skills: Technical Support, Cloud Technologies, Artificial Intelligence, Troubleshooting, Relational Databases, Java Programming, Scripting Languages, Customer Satisfaction, Process Improvements, Software Development
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: customer support, technical assistance, client relations, communication skills, negotiation, collaboration, data management, fashion technology, problem-solving, affiliate marketing
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Client Platforms Engineer, IT Support, Incident Management, Service Desk, Technical Troubleshooting, Customer Service, Ticketing Systems, Operating Systems, Problem Solving, Collaboration
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: Figma, SaaS, customer support, technical support, escalation management, consultative communication, product knowledge, incident response, continuous improvement, documentation
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

London

• Skills: customer success, CX operations, team leadership, problem solving, technical skills, analytical skills, system management, data-driven, Intercom, reporting
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}