49 Renewals And Account Management jobs in London.

Hiring now: Customer Success Mgr @ Pure Stora, Customer Success Mgr @ Gocardless, Renewal Mgr @ Anaplan, Customer Success Mgr Comm @ Tenable, Member Renewal Spec @ Inmotion V, Asst Dir Renewal Spec @ Moodys, Renewals Mgr Commercial @ Auditboard, Account Mgr @ G2, Customer Success Mgr @ Highspot, Lead Customer Success Mgr @ Senseon.Explore more at jobswithgpt.com.

🔥 Skills

SaaS (15) Customer Success (12) renewals (11) customer retention (10) Account Management (10) customer success (7) account management (7) negotiation (6) forecasting (6) Renewals (5)

đź“Ť Locations

London (47) Staines (1) Feltham (1)
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Pure Storage

Customer Success Manager Staines
Skills & Focus: Customer Relationship Management, Success Plan Development, Quarterly Business Reviews, Technical Expertise, Proactive Engagement, Voice of the Customer, Renewal and Expansion, Ownership Mindset, Cloud computing, Customer Success
About the Company: We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.
Experience: 2 to 5 years of demonstrated success and experience in customer facing roles
Benefits: Flexible time off, wellness resources and company-sponsored team events

Gocardless

Customer Success Manager London
Skills & Focus: Customer Success, Onboarding, Growth, Renewal, Strategy, Net Revenue Retention, Stakeholders, Cross-functional, Commercial discussions, Payments
About the Company: GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through di…
Experience: 2+ years experience in complex end-to-end client facing work environments preferably in Sales/CS and/or Account Management.
Salary: ÂŁ31,200 - ÂŁ46,800 + 30% commission
Type: Full-time
Benefits: Dedicated support and medical cover, Work Away Scheme, Adaptive Working, Equity, Parental leave, Generous holidays, 3 v…

Anaplan

Renewal Manager London
Skills & Focus: renewals, customer success, negotiation, contract management, SaaS, Salesforce CRM, customer retention, account management, commercial transitions, forecasting
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: 3+ years of SaaS renewals, sales, customer success, or account management experience
Type: Full-time

Tenable, Inc.

Customer Success Manager Commercial London
Skills & Focus: customer success, product adoption, customer satisfaction, relationship management, renewal targets, cross-functionally, SaaS, customer retention, data insights, customer health metrics
About the Company: Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
Experience: 5+ years in customer-facing roles, including 3+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement.

Inmotion Ventures 3

Member Renewal Specialist London
Skills & Focus: customer service, relationship management, subscription model, luxury automotive, communication skills, data management, team collaboration, consultative selling, problem-solving, member retention
About the Company: As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the futur…
Experience: Proven experience of consistently delivering premium luxury service.
Salary: Competitive Salary with Discretionary bonus scheme
Type: Full-time
Benefits: 25 days annual leave (with an extra day off for your birthday), 2 paid days off for volunteer work, Hybrid Working Envi…

Moody's

Assistant Director - Renewal Specialist London
Skills & Focus: sales, KYC, Fintech, Compliance, data, software, renewing customers, business cases, client demos, stakeholders
About the Company: At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities.
Experience: Experienced Hire

Auditboard

Renewals Manager, Commercial London
Skills & Focus: Renewals, SaaS, Sales, Customer Success, Account Management, Contract Negotiations, Documentation, Customer History, Accuracy, Compensation
Experience: 3+ years in SaaS renewals, sales, customer success, or account management
Salary: £45.6K – £68.4K
Type: Full time

G2

Account Manager London
Skills & Focus: Account Management, B2B Sales, Renewal Process, Upselling, Cross-Selling, Customer Engagement, Multi-Threading, Marketing Solutions, Negotiation Techniques, Executive-Level Relationships
About the Company: G2 is the largest and most trusted software marketplace where 5.5 million people come each month to inform smarter software decisions based on honest peer revi…
Experience: 2-4 years of quota carrying sales or account management experience in a B2B environment
Type: Full-time
Benefits: Flexible work, ample parental leave, unlimited PTO
Account Manager London
Skills & Focus: Account Management, B2B Sales, Renewal Process, Upselling, Cross-Selling, Customer Engagement, Multi-Threading, Marketing Solutions, Negotiation Techniques, Executive-Level Relationships
About the Company: G2 is the largest and most trusted software marketplace where 5.5 million people come each month to inform smarter software decisions based on honest peer revi…
Experience: 2-4 years of quota carrying sales or account management experience in a B2B environment
Type: Full-time
Benefits: Flexible work, ample parental leave, unlimited PTO
Account Manager London
Skills & Focus: Account Management, B2B Sales, Renewal Process, Upselling, Cross-Selling, Customer Engagement, Multi-Threading, Marketing Solutions, Negotiation Techniques, Executive-Level Relationships
About the Company: G2 is the largest and most trusted software marketplace where 5.5 million people come each month to inform smarter software decisions based on honest peer revi…
Experience: 2-4 years of quota carrying sales or account management experience in a B2B environment
Type: Full-time
Benefits: Flexible work, ample parental leave, unlimited PTO

Highspot

Customer Success Manager London
Skills & Focus: Customer Success Manager, customer satisfaction, customer retention, product adoption, account engagement, stakeholder relationships, internal collaboration, account risks, revenue retention, solution health reviews
About the Company: Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of…

Senseon

Lead Customer Success Manager London
Skills & Focus: Customer Engagement, Strategic Discussions, Renewals and Expansion, KPI Performance Indicators, Revenue Retention, Cyber Security, Customer Success Metrics, Data-Driven Insights, CRM Software, Cross-Selling Opportunities
About the Company: At SenseOn, our mission is to design and build the security architecture of the future. We provide our customers with the most comprehensive defence against cy…
Experience: 5+ years in Customer Success, ideally 2+ years in Cyber Security
Type: Full-time
Benefits: Unlimited holiday allowance, Hybrid work, Bi-annual career progression review, Learning and development investment, Enh…
Lead Customer Success Manager London
Skills & Focus: Customer Engagement, Strategic Discussions, Renewals and Expansion, KPI Performance Indicators, Revenue Retention, Cyber Security, Customer Success Metrics, Data-Driven Insights, CRM Software, Cross-Selling Opportunities
About the Company: At SenseOn, our mission is to design and build the security architecture of the future. We provide our customers with the most comprehensive defence against cy…
Experience: 5+ years in Customer Success, ideally 2+ years in Cyber Security
Type: Full-time
Benefits: Unlimited holiday allowance, Hybrid work, Bi-annual career progression review, Learning and development investment, Enh…

Braze

Renewal Manager London
Skills & Focus: Renewal Project Management, Operational Excellence, Cross-functional Collaboration, Data & Reporting, Forecasting & Insights, Churn & Retention Analysis, Process Improvements, Customer Satisfaction, Account Strategies, CRM
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Experience: Background in Sales, Operations or Customer Success
Benefits: Competitive compensation, flexible paid time off, comprehensive medical, dental, vision plans, retirement plans, profes…

Algolia

Customer Success Advocate (Renewals Manager) London
Skills & Focus: Customer Success, Renewals, Negotiation, SaaS, Customer Relationships, Account Management, Revenue Retention, Growth Opportunities, Contract Renewal, Cross-functional
About the Company: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at i…
Experience: 3+ years of relevant experience at a SaaS/Software Company
Type: Full-time

Airtable

Renewal Manager London
Skills & Focus: renewals process, customer contracts, negotiation, upsell, cross-sell, SaaS, stakeholder engagement, sales, collaboration, contract execution
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 5+ years of quota-carrying Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization
Benefits: In addition to NHS coverage, you will have access to supplemental insurance, competitive pension scheme, life insurance…

Euromonitor International

Global Account Manager London
Skills & Focus: data analytics, client engagement, contract renewal, revenue growth, upselling, sales experience, consultative selling, cross-functional collaboration, account management, market trends
About the Company: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and…
Experience: 3 years+ of sales experience
Type: Full-time
Benefits: Competitive salaries, enhanced healthcare and pensions, generous holiday allowances, hybrid working, and extensive trai…

Achievers

Senior Customer Success Manager London
Skills & Focus: Customer Success, Account Management, Sales, SaaS, CRM, Stakeholders, Renewals, Proactive Account Plans, Product Adoption, Workshops
About the Company: The 'Achievers Employee Experience Platform™' empowers employees to recognize each other in real time and aligns them to the values and goals of the company. W…
Experience: 5 years of CSM/Account Management experience at a software/SAAS company
Type: Full-time

Google

Renewals Sales Specialist, Google Workspace (German) London
Skills & Focus: renewals, account management, sales, customer-facing role, enterprise software, cloud space, strategic business goals, long-term relationships, quota carrying, business transformation
Experience: 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.

Cisco

Customer Experience Manager London
Skills & Focus: customer experience, adoption, software, services, renewals, financials, relationships, strategic, collaboration, customer success
About the Company: Cisco is a global leader in IT and networking, helping companies seize the opportunities of tomorrow by proving that a world of intelligent connections is with…
Experience: 3 years of delivery experience and a solid understanding of software lifecycle practices.
Type: Professional
Benefits: Medical, dental and vision insurance, a 401(k) plan, sick time off, vacation time off, paid holidays, and performance-b…

Outreach

Client Account Executive London
Skills & Focus: AI Sales Execution, Customer Retention, Expansion Opportunities, Sales Cycle Management, Customer Relationship Management, Contract Renewals, Revenue Operations, Customer Sentiment, Net Revenue Retention, Business Reviews
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Type: Full-time
Client Account Executive London
Skills & Focus: AI Sales Execution, Customer Retention, Expansion Opportunities, Sales Cycle Management, Customer Relationship Management, Contract Renewals, Revenue Operations, Customer Sentiment, Net Revenue Retention, Business Reviews
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Type: Full-time

Wall Street Prep

Client Account Director London
Skills & Focus: account management, client retention, revenue growth, strategic partnership, onboarding, renewal, upselling, business development, Salesforce, strategic thinking
About the Company: Wall Street Prep (WSP) is the leading provider of training solutions to the world’s top investment banks and private equity firms. Since 2004, we’ve been bridg…
Experience: 5+ years of account management experience
Benefits: Unlimited PTO, Parental leave, Remote work flexibility, Home office setup stipend, Opportunities for learning, growth, …

Asana

Renewals Manager - DACH London
Skills & Focus: renewals, SaaS, account management, customer satisfaction, contract negotiations, quota achievement, customer success, time-management, problem-solving, expansion opportunities
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: 2-5 years of experience with software/subscription renewals or account management - SaaS a plus
Salary: ÂŁ53,900 - ÂŁ69,300
Type: Full-time
Benefits: Mental health, wellness & fitness benefits, Career coaching & support, Inclusive family building benefits, Long-term sa…

Elevenlabs

Customer Success Manager London
Skills & Focus: Customer Success, voice technology, SaaS, client satisfaction, data analytics, CRM tools, customer experience, renewals, expansions, relationship management
About the Company: At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products. We launched in January 2023 and have since reached over 1 millio…
Experience: 3-5 years
Benefits: High-velocity innovation, remote first, continuous growth.

Magnet Forensics

Renewal Manager London
Skills & Focus: customer retention, renewal process, driving, managing, closing opportunities, systems selling, process selling, manage, large volumes, assigned territory
About the Company: Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphon…

Anaplan

Senior Director for EMEA Renewals London
Skills & Focus: renewals, customer success, SaaS, negotiation, contract management, team leadership, customer retention, salesforce CRM, commercial management, forecasting
About the Company: At Anaplan, we are focused on optimizing business decision-making through our leading scenario planning and analysis platform. Our customers rank among the For…
Experience: 10+ years of Leadership in SaaS renewals, sales, customer success, or account management experience
Type: Full-time

Ping Identity

Sr Director, EMEA Customer Success London
Skills & Focus: customer success, leadership, EMEA, renewals, adoption, forecasting, risk management, onboarding, upsell, data driven
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's n…
Experience: Minimum 10 years of experience working as a customer success / GTM leader with accountability for a NRR, renewals, services, adoption with proven performance and specific goal achievement.
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Constructor

Account Manager - Customer Success London
Skills & Focus: Account Management, Customer Success, Enterprise, SaaS, Ecommerce, Renewal, Upsell, Stakeholders, Analytics, Risk Management
About the Company: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions m…
Experience: Minimum of 3+ Years of proven experience working directly with large enterprise clients in Account Management, Customer Success, and/or Sales within a SaaS company.
Type: Full-time
Benefits: Fully remote team, work from home stipend, Apple laptops provided, training and development budget, parental leave.

Splunk

Renewals Sales Leader – EMEA South London
Skills & Focus: Renewals, Sales, Customer Retention, SaaS, Revenue, Collaboration, Leadership, Forecasting, Data-driven, Change Management
About the Company: Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their or…
Type: Hybrid Remote

Auditboard

Renewals Manager, Commercial London
Skills & Focus: SaaS, renwals, customer success, negotiation, quoting, contract execution, forecasting, collaboration, customer-centric, business acumen
About the Company: AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, having surpassed $250M ARR and continuing to grow. More than 50% of the Fortune…
Experience: 3+ years in SaaS renewals, sales, customer success, or account management
Salary: £45.6K – £68.4K
Type: Full-time
Benefits: Comprehensive employee health coverage, 401K with matching (US) or pension with matching (UK), Flexible Vacation, Time …

Sensor Tower

Account Manager, SMB London
Skills & Focus: Account Manager, SMB, renewal process, customer experience, Customer Support, operational efficiency, process management, advocate, renewals management, early hire

Palo Alto Networks

Senior Renewals Representative London
Skills & Focus: renewals, Cortex, Prisma Cloud, customer retention, upsell, quote generation, Salesforce, collaboration, maintenance, subscription

Insightsoftware

Customer Success Manager London
Skills & Focus: customer relationships, advocate, revenue retention, product adoption, customer experience, cross-functional, negotiation, account metrics, training, business reviews

Ometria

Senior Customer Success Manager London
Skills & Focus: Customer Success, Retention, C-Suite, Stakeholder Management, Strategic Communication, Upselling, Commercial Negotiations, Customer Loyalty, Forecasting, Data Analysis
About the Company: Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and l…
Experience: 5 years of Customer Success experience
Type: Hybrid
Benefits: 30 days holiday + 1 day on your birthday (plus bank holidays), Health Insurance (Bupa), Mental Health Support (Spill, C…

Asana

Renewals Manager London
Skills & Focus: renewals, retention, account management, customer satisfaction, software, negotiations, closing skills, stakeholders, quota achievement, forecasts
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: 2-5 years of experience with software/subscription renewals or account management - SaaS a plus
Salary: ÂŁ53,900 - ÂŁ69,300
Benefits: Mental health, wellness & fitness benefits, Career coaching & support, Inclusive family building benefits, Long-term sa…

Dun & Bradstreet

Investment Role - Tech Vertical London
Skills & Focus: account management, portfolio, Tech Vertical, Strategic customers, renewal management, cross-sell, up-sell, new opportunities, net new business, growth
About the Company: Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse …

Intercom

Commercial Relationship Manager London
Skills & Focus: B2B, SaaS, customer service, renewal process, sales, growth, expansion opportunities, forecasting, presentations, qualifying opportunities
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 2-3 years experience in a B2B closing role; 2+ years of SaaS experience
Type: Full-time
Benefits: Competitive salary and equity; lunch and snacks provided; regular compensation reviews; pension scheme & match; health …

Contentful

Manager of Customer Success (Growth Team), EMEA London
Skills & Focus: Customer Success, B2B SaaS, Account Management, Renewals, Forecasting, Negotiating Contracts, Consultative Selling, Team Leadership, Coaching, Automation
About the Company: Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, maki…
Experience: 4+ years of B2B SaaS Account Management as a manager or lead role and 5+ years in Account Management and/or Customer Success.
Type: Full-time
Benefits: Full-time employees receive Stock Options, fertility and family building benefits, generous paid time off, personal ann…

Klaviyo

Senior Manager, EMEA Customer Success - SMB London
Skills & Focus: Customer Success, Account Management, Leadership, Net Revenue Retention (NRR), Customer Satisfaction, Strategic Planning, Data Analysis, CRM Systems, Team Management, SaaS
About the Company: Klaviyo is a technology company that empowers creators to own their destiny by making first-party data accessible and actionable, particularly in the ecommerce…
Experience: 5+ years in a Customer Success or Account Management Leadership function
Salary: £100,000 — £150,000 GBP
Type: Full-time
Benefits: This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law.

Wiz

Renewal Manager London
Skills & Focus: customer retention, expansion strategy, quote-to-close process, quarterly revenue goals, customer health, renewal process, SaaS offerings, Salesforce, renewal quota, collaborative environment
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2-5 years related cybersecurity and renewals experience
Type: Full-time

Klaviyo

Senior Principal Renewals Specialist London
Skills & Focus: enterprise renewal strategy, executive stakeholder management, thought leadership, cross-functional influence, risk management, advanced forecasting, process innovation, negotiation skills, customer insights, value-based selling
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. We believe everyone deserves a fair shot…
Experience: 10+ years in renewals, account management, or a customer-facing role
Salary: ÂŁ88,000 - ÂŁ132,000 GBP
Benefits: total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OT…

Airtable

Renewal Associate London
Skills & Focus: renewals process, customer contracts, negotiation, upsell, cross-sell, customer requirements, collaboration, SaaS applications, enterprise, forecasting
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization
Benefits: In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered a…

Outreach

Senior Client Account Executive London
Skills & Focus: customer retention, renewal, expansion opportunities, sales execution, contract renewals, customer sentiment, success plans, business reviews, trusted advisors, revenue operations
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Experience: 5+ years of sales experience in account management or related fields
Type: Hybrid
Senior Client Account Executive London
Skills & Focus: customer retention, renewal, expansion opportunities, sales execution, contract renewals, customer sentiment, success plans, business reviews, trusted advisors, revenue operations
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Experience: 5+ years of sales experience in account management or related fields
Type: Hybrid

Blink

Customer Success Manager London
Skills & Focus: Customer Success, B2B SaaS, stakeholder management, customer expansion, renewal processes, business goals, value-based business cases, technical skills, metric-driven environment, growth
About the Company: Blink is the world’s first workplace tool designed for frontline employees. Our award-winning platform transforms the working lives of society's most relied-on…
Experience: Strong proven experience in a Customer Success role, within a B2B SaaS business.
Salary: Competitive salary – and equity in the company
Type: Full-time
Benefits: 25 days a year off (plus public holidays!), Learning & development focus, mentorship options, Private healthcare, Ride2…
Customer Success Manager London
Skills & Focus: Customer Success, B2B SaaS, stakeholder management, customer expansion, renewal processes, business goals, value-based business cases, technical skills, metric-driven environment, growth
About the Company: Blink is the world’s first workplace tool designed for frontline employees. Our award-winning platform transforms the working lives of society's most relied-on…
Experience: Strong proven experience in a Customer Success role, within a B2B SaaS business.
Salary: Competitive salary – and equity in the company
Type: Full-time
Benefits: 25 days a year off (plus public holidays!), Learning & development focus, mentorship options, Private healthcare, Ride2…

Upguard

Account Manager London
Skills & Focus: Account Management, revenue retention, renewals, SaaS, cyber security, Third-Party Risk Management, client relationships, strategic account management, contract negotiation, revenue growth
About the Company: UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cybe…
Experience: strong commercial background, ideally with experience as an Account Executive or in SaaS renewals

Cisco

Customer Experience Principal Feltham
Skills & Focus: customer experience, software adoption, renewals, customer retention, executive relationships, financial accountability, cross-functional teams, recurring revenue, IT service delivery, business growth
About the Company: Cisco is a leading networking hardware and software company that connects people, organizations, and communities globally. Its technology powers a more inclusi…
Experience: 4 years of delivery experience, preferably in Managed Services
Type: Professional
Benefits: Quality medical, dental and vision insurance, 401(k) with match, paid holidays, vacation time, sick time, volunteer tim…