Last updated: 2025-06-06
48 Hospitality Customer Service jobs in London.
Hiring now: Night Receptionist @ Ibis Style, Night Front Desk Agent @ Sanderson, Guest Relations Agent @ Accorhotel, Reception Agent @ Accor, Regional Guest Services Manager @ Portico, Guest Exp Associate @ Hox, Reception Team Leader @ Novotel Lo, Reservations Agent @ Hyde Londo, Night Team Leader @ Hotel Near, Front Of House Receptionist @ Brunswick. Explore more at at jobswithgpt.com
🔥 Skills
customer service (22)
hospitality (18)
guest experience (12)
communication (12)
guest relations (7)
communication skills (6)
reservations (6)
teamwork (6)
check-in (5)
guest service (5)
📍 Locations
London (33)
Hayes (1)
Crawley (1)
ibis Styles London Gloucester Road
Night Receptionist
London
- Skills: night receptionist, guest relations, hospitality, night audits, hotel safety, customer service, fluent in English, front of house, autonomous individual, improving quality
Sanderson
Night Front Desk Agent
London
- Skills: Front Desk, Customer Service, Guest Relations, Hospitality, Teamwork, Attention to Detail, Service Excellence, Communication, Problem Solving, Night Shift
AccorHotel
Guest Relations Agent
London
- Skills: guest experience, luxury, communication, guest requests, efficiency, check out, arrival, billing, upselling, service standards
- Salary: £30,753 (including service charge)
Accor
Reception Agent
London
- Skills: guest experience, check-in, check-out, payments, communication, loyalty membership, up-selling, sales, guest complaints, proactive
Portico
Regional Guest Services Manager
London
- Skills: guest services, management, client care, team leadership, hospitality, relationship building, communication skills, process improvement, project delivery, time management
- Type: Full-time
- Salary: £55.000
Hox
A hospitality company providing welcoming experiences for guests.
Guest Experience Associate
London
- Skills: hospitality, guest experience, reservations, customer service, payments, proactive, solutions, teamwork, memorable experience, anticipation
- Type: Full-time
Sanderson
Night Assistant Front Office Manager
London
- Skills: front desk, night team, guest experience, staff management, overnight operations, transition management, customer service, team leadership, exceptional stay, senior management
Novotel London Waterloo
Novotel London Waterloo is part of the Accor network, a worldwide hospitality leader, dedicated to creating memorable moments for guests.
Reception Team Leader
London
- Skills: guest relations, front office operations, customer service, team guidance, department objectives, positive experiences, communication, inclusivity, hotel operations, professional development
Hyde London City
Reservations Agent
London
- Skills: reservations, guest relations, sales strategy, customer service, data entry, reporting, bookings, upselling, collaboration, hospitality
Accor
Accor is a multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties.
Reception Agent
London
- Skills: guest experience, customer service, check-in, check-out, requests, accounts, promote, enhance, up-selling, personalized experience
- Type: Full-time
Hotel near London Heathrow Airport
A high-energy hotel with a focus on excellent customer service, offering 356 rooms and proximity to major airport.
Night Team Leader
Hayes
- Skills: Night Team Leader, hotel operations, guest relations, night audits, supervising, team guidance, communication, customer service, independent, fluent in English
Portico
A well-known property management firm that provides reception and concierge services.
Corporate Receptionist
London
- Skills: receptionist, client greeting, lobby hosting, administration duties, meeting room reservations, finance industry, teamwork, customer service, professionalism, hospitality
- Type: Full-time
- Salary: £31,852
Brunswick Group
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.…
Front of House Receptionist
London
- Skills: guest booking cycle, client interaction, hospitality services, room inspections, organisational skills, Microsoft Office Suite, booking systems, attention to detail, 4-star hotel experience, communication skills
- Experience: Experience in reception/housekeeping practices and standards. Experience in a 4-star+ hotel, spa, or equivalent is preferred.
- Type: Full-time
Hox
Front Office Support
London
- Skills: Front Office, Reception, Guest Experience, Housekeeping, Engineering, Booking, Customer Service, Communication, Recommendations, Problem Solving
AccorHotel
Reservation Agent
London
- Skills: reservations, sales, guest service, administration, communication, cooperation, check-in operations, reservation details, written communications, hotel departments
- Type: Full-time
Portico
Receptionist
London
- Skills: Receptionist, customer service, visitor experience, operations, client collaboration, engaging, positive atmosphere, shifts, welcome, assistance
- Type: Full-time
- Salary: £35,000 per annum
WSHGroup
Receptionist
London
- Skills: guest, reservations, check-in, check-out, customer, service, team, communication, professional, friendly
- Type: Full-time
- Salary: up to £14.00 to £15.00 ph
ibis Styles London Gatwick Airport
Hotel Receptionist
Crawley
- Skills: guest service, reception, customer service, checking guests in and out, admin, telephone manner, light admin, serving alcohol, hospitality, hospitality industry
- Experience: hotel reception experience
- Salary: up to £12.66 per hour
AccorHotel
Assistant Front Office Manager
London
- Skills: guest, front office, luxury hotel, service, standards, team, communication, customer service, pre-opening, schedule
GA KingsX Bar & Restaurant – Pullman London St Pancras
Restaurant Host
London
- Skills: customer service, hospitality, greeting guests, booking system, create a warm atmosphere, fast-paced environment, team player, communication, relationship-building, energetic
- Type: Full-time, evening role
GA KingsX Bar & Restaurant, Pullman London St Pancras
Breakfast Waiter/Waitress
London
- Skills: hospitality, customer service, team environment, fast-paced, morning, lunch service, flexible shifts, guest communication, teamwork, energetic
- Type: Full-time
TheRankGroup
Receptionist
London
- Skills: Receptionist, customer service, guest experience, welcoming, social skills, entertaining, memorable atmosphere, engaging, interaction, valued
Portico
Dedicated to providing exceptional service in the hospitality industry.
Receptionist
London
- Skills: receptionist, customer service, guest relations, hospitality, check-in, issue resolution, shift patterns, personal service, boutique hotel, staff support
- Type: Full-time
- Salary: £27,407 per annum
Morgans Originals
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing…
Bell Attendant
London
- Skills: hospitality, guest experience, luggage handling, fast-paced environment, communication skills, attention to detail, relationship building, flexibility, team player, diversity
- Type: full_time
- Salary: {'min': 26650.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}
Adagio Aparthotels
Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio…
Night Guest Service Ambassador
London
- Skills: Night Guest Service, guest experience, reservations, complaints management, breakfast preparation, hotel safety, team spirit, service oriented, ethics, customer service
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
ibis London Canning Town
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destination…
Night Team Member
London
- Skills: hospitality, guest service, front office, night audit, check-in, check-out, safety, cleaning, technology, communication
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
ibis London Blackfriars
Are you an extraordinary talent? Then join us at ibis London Blackfriars! We are looking for a Night Auditor to join the team at ibis London Blackfriars. ibis …
Night Receptionist
London
- Skills: guest relations, hotel safety checks, night audits, front of house, customer service, hospitality, teamwork, employee development, communication skills, fluent in English
- Type: other
- Salary: {'min': 14.44, 'max': None, 'period': 'hourly', 'currency': 'GBP'}
The Hoxton
We are looking for a so-positive-it's-infectious Night Receptionist to join us at the Hoxton, Southwark. You will be responsible for providing a naturally frie…
Night Receptionist
London
- Skills: Night Receptionist, guest experience, hospitality, customer service, team support, problem-solving, communication, attention to detail, independence, attitude
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
The Savoy
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for o…
Night Manager
London
- Skills: hospitality, night operations, customer service, safety protocols, guest experience, team management, operational efficiency, training, crisis management, communication
- Type: full_time
- Salary: {'min': 49772.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}
St Martins Lane London
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing…
Bell Attendant
London
- Skills: hospitality, guest experience, luggage handling, communication, teamwork, attention to detail, flexibility, guest relations, service orientation, problem-solving
- Type: other
- Salary: {'min': 12.4, 'max': None, 'period': 'hourly', 'currency': 'GBP'}
The Savoy
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for o…
Front Desk Agent
London
- Skills: guest service, luxury hospitality, concierge, customer relationship, communication skills, guest complaint handling, OPERA PMS, upselling, booking system, positive personality
- Type: full_time
- Salary: {'min': 34795.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}
Sofitel London St James
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a uni…
Host/Hostess
London
- Skills: luxury, hospitality, guest service, communication skills, customer service, booking system, reservations, SOPs, revenue maximization, teamwork
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}