Last updated: 2025-06-06

48 Hospitality Customer Service jobs in London.

Hiring now: Night Receptionist @ Ibis Style, Night Front Desk Agent @ Sanderson, Guest Relations Agent @ Accorhotel, Reception Agent @ Accor, Regional Guest Services Manager @ Portico, Guest Exp Associate @ Hox, Reception Team Leader @ Novotel Lo, Reservations Agent @ Hyde Londo, Night Team Leader @ Hotel Near, Front Of House Receptionist @ Brunswick. Explore more at at jobswithgpt.com

🔥 Skills

customer service (22) hospitality (18) guest experience (12) communication (12) guest relations (7) communication skills (6) reservations (6) teamwork (6) check-in (5) guest service (5)

📍 Locations

London (33) Hayes (1) Crawley (1)

ibis Styles London Gloucester Road

Night Receptionist

London

  • Skills: night receptionist, guest relations, hospitality, night audits, hotel safety, customer service, fluent in English, front of house, autonomous individual, improving quality

Sanderson

Night Front Desk Agent

London

  • Skills: Front Desk, Customer Service, Guest Relations, Hospitality, Teamwork, Attention to Detail, Service Excellence, Communication, Problem Solving, Night Shift

AccorHotel

Guest Relations Agent

London

  • Skills: guest experience, luxury, communication, guest requests, efficiency, check out, arrival, billing, upselling, service standards
  • Salary: £30,753 (including service charge)

Accor

Reception Agent

London

  • Skills: guest experience, check-in, check-out, payments, communication, loyalty membership, up-selling, sales, guest complaints, proactive

Portico

Regional Guest Services Manager

London

  • Skills: guest services, management, client care, team leadership, hospitality, relationship building, communication skills, process improvement, project delivery, time management
  • Type: Full-time
  • Salary: £55.000

Hox

A hospitality company providing welcoming experiences for guests.

Guest Experience Associate

London

  • Skills: hospitality, guest experience, reservations, customer service, payments, proactive, solutions, teamwork, memorable experience, anticipation
  • Type: Full-time

Sanderson

Night Assistant Front Office Manager

London

  • Skills: front desk, night team, guest experience, staff management, overnight operations, transition management, customer service, team leadership, exceptional stay, senior management

Novotel London Waterloo

Novotel London Waterloo is part of the Accor network, a worldwide hospitality leader, dedicated to creating memorable moments for guests.

Reception Team Leader

London

  • Skills: guest relations, front office operations, customer service, team guidance, department objectives, positive experiences, communication, inclusivity, hotel operations, professional development

Hyde London City

Reservations Agent

London

  • Skills: reservations, guest relations, sales strategy, customer service, data entry, reporting, bookings, upselling, collaboration, hospitality

Accor

Accor is a multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties.

Reception Agent

London

  • Skills: guest experience, customer service, check-in, check-out, requests, accounts, promote, enhance, up-selling, personalized experience
  • Type: Full-time

Hotel near London Heathrow Airport

A high-energy hotel with a focus on excellent customer service, offering 356 rooms and proximity to major airport.

Night Team Leader

Hayes

  • Skills: Night Team Leader, hotel operations, guest relations, night audits, supervising, team guidance, communication, customer service, independent, fluent in English

Portico

A well-known property management firm that provides reception and concierge services.

Corporate Receptionist

London

  • Skills: receptionist, client greeting, lobby hosting, administration duties, meeting room reservations, finance industry, teamwork, customer service, professionalism, hospitality
  • Type: Full-time
  • Salary: £31,852

Brunswick Group

Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.…

Front of House Receptionist

London

  • Skills: guest booking cycle, client interaction, hospitality services, room inspections, organisational skills, Microsoft Office Suite, booking systems, attention to detail, 4-star hotel experience, communication skills
  • Experience: Experience in reception/housekeeping practices and standards. Experience in a 4-star+ hotel, spa, or equivalent is preferred.
  • Type: Full-time

Hox

Front Office Support

London

  • Skills: Front Office, Reception, Guest Experience, Housekeeping, Engineering, Booking, Customer Service, Communication, Recommendations, Problem Solving

AccorHotel

Reservation Agent

London

  • Skills: reservations, sales, guest service, administration, communication, cooperation, check-in operations, reservation details, written communications, hotel departments
  • Type: Full-time

Portico

Receptionist

London

  • Skills: Receptionist, customer service, visitor experience, operations, client collaboration, engaging, positive atmosphere, shifts, welcome, assistance
  • Type: Full-time
  • Salary: £35,000 per annum

WSHGroup

Receptionist

London

  • Skills: guest, reservations, check-in, check-out, customer, service, team, communication, professional, friendly
  • Type: Full-time
  • Salary: up to £14.00 to £15.00 ph

ibis Styles London Gatwick Airport

Hotel Receptionist

Crawley

  • Skills: guest service, reception, customer service, checking guests in and out, admin, telephone manner, light admin, serving alcohol, hospitality, hospitality industry
  • Experience: hotel reception experience
  • Salary: up to £12.66 per hour

AccorHotel

Assistant Front Office Manager

London

  • Skills: guest, front office, luxury hotel, service, standards, team, communication, customer service, pre-opening, schedule

GA KingsX Bar & Restaurant – Pullman London St Pancras

Restaurant Host

London

  • Skills: customer service, hospitality, greeting guests, booking system, create a warm atmosphere, fast-paced environment, team player, communication, relationship-building, energetic
  • Type: Full-time, evening role

GA KingsX Bar & Restaurant, Pullman London St Pancras

Breakfast Waiter/Waitress

London

  • Skills: hospitality, customer service, team environment, fast-paced, morning, lunch service, flexible shifts, guest communication, teamwork, energetic
  • Type: Full-time

TheRankGroup

Receptionist

London

  • Skills: Receptionist, customer service, guest experience, welcoming, social skills, entertaining, memorable atmosphere, engaging, interaction, valued

Portico

Dedicated to providing exceptional service in the hospitality industry.

Receptionist

London

  • Skills: receptionist, customer service, guest relations, hospitality, check-in, issue resolution, shift patterns, personal service, boutique hotel, staff support
  • Type: Full-time
  • Salary: £27,407 per annum

Morgans Originals

As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing…

Bell Attendant

London

  • Skills: hospitality, guest experience, luggage handling, fast-paced environment, communication skills, attention to detail, relationship building, flexibility, team player, diversity
  • Type: full_time
  • Salary: {'min': 26650.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}

Adagio Aparthotels

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio…

Night Guest Service Ambassador

London

  • Skills: Night Guest Service, guest experience, reservations, complaints management, breakfast preparation, hotel safety, team spirit, service oriented, ethics, customer service
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

ibis London Canning Town

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destination…

Night Team Member

London

  • Skills: hospitality, guest service, front office, night audit, check-in, check-out, safety, cleaning, technology, communication
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

ibis London Blackfriars

Are you an extraordinary talent? Then join us at ibis London Blackfriars! We are looking for a Night Auditor to join the team at ibis London Blackfriars. ibis …

Night Receptionist

London

  • Skills: guest relations, hotel safety checks, night audits, front of house, customer service, hospitality, teamwork, employee development, communication skills, fluent in English
  • Type: other
  • Salary: {'min': 14.44, 'max': None, 'period': 'hourly', 'currency': 'GBP'}

The Hoxton

We are looking for a so-positive-it's-infectious Night Receptionist to join us at the Hoxton, Southwark. You will be responsible for providing a naturally frie…

Night Receptionist

London

  • Skills: Night Receptionist, guest experience, hospitality, customer service, team support, problem-solving, communication, attention to detail, independence, attitude
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

The Savoy

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for o…

Night Manager

London

  • Skills: hospitality, night operations, customer service, safety protocols, guest experience, team management, operational efficiency, training, crisis management, communication
  • Type: full_time
  • Salary: {'min': 49772.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}

St Martins Lane London

As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing…

Bell Attendant

London

  • Skills: hospitality, guest experience, luggage handling, communication, teamwork, attention to detail, flexibility, guest relations, service orientation, problem-solving
  • Type: other
  • Salary: {'min': 12.4, 'max': None, 'period': 'hourly', 'currency': 'GBP'}

The Savoy

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for o…

Front Desk Agent

London

  • Skills: guest service, luxury hospitality, concierge, customer relationship, communication skills, guest complaint handling, OPERA PMS, upselling, booking system, positive personality
  • Type: full_time
  • Salary: {'min': 34795.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}

Sofitel London St James

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a uni…

Host/Hostess

London

  • Skills: luxury, hospitality, guest service, communication skills, customer service, booking system, reservations, SOPs, revenue maximization, teamwork
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}