42 Customer Support And Service jobs in London.

Hiring now: Enterprise Spec @ Figma, Customer Support Freelanc @ Paired, Customer Supportlocalisat @ Hutch, Support Engr @ Suade, Multilingual Customer Ser @ Stockx, Maps Reporting Spec With @ Cognizant, Customer Service Spec Ger @ Octopus En, Customer Ops Exec Spanish @ Lendable, Customer Success Associat @ Tabeo, Services Admin @ Yext.Explore more at jobswithgpt.com.

šŸ”„ Skills

communication skills (17) customer support (11) customer service (9) troubleshooting (6) Communication Skills (6) problem-solving (6) technical support (6) Customer Success (5) problem solving (4) SaaS (4)

šŸ“ Locations

London (40) Hemel Hempstead (1) Chatham (1)
šŸ” Go to full job search

Figma

Enterprise Specialist London
Skills & Focus: Enterprise Support, technical SaaS, customer advocate, diagnose issues, complex workspace configurations, consultative communication skills, product support, SAML/SSO, SCIM configurations, UX/UI design
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build betā€¦
Experience: 2+ yearsā€™ experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers.
Type: Full-time

Paired

Customer Support Freelancer London
Skills & Focus: customer support, empathetic problem solver, tech-savvy, remote work, iOS/Android, mobile apps, fluency in German and English, troubleshooting, user feedback, experience with Intercom or Zendesk
About the Company: At Paired, weā€™re on a mission to help romantic couples stay in love. So we created a fun, safe space for couples to explore their relationship and grow togetheā€¦
Experience: Previous experience in a customer support or tech startup role
Salary: Ā£14-16 resp. ā‚¬16-19 per hour
Type: Freelance
Customer Support Freelancer London
Skills & Focus: customer support, empathetic problem solver, tech-savvy, remote work, iOS/Android, mobile apps, fluency in German and English, troubleshooting, user feedback, experience with Intercom or Zendesk
About the Company: At Paired, weā€™re on a mission to help romantic couples stay in love. So we created a fun, safe space for couples to explore their relationship and grow togetheā€¦
Experience: Previous experience in a customer support or tech startup role
Salary: Ā£14-16 resp. ā‚¬16-19 per hour
Type: Freelance

Hutch

Customer Support/Localisation Specialist London
Skills & Focus: Customer Support, Localisation, VIP players, CRM system, Music Programming, problem solving, bilingual, games industry, communication skills, gaming experiences
About the Company: Hutch is a mobile games developer & publisher with studios in central London, Dundee and Canada, focused on building a diverse automotive gaming community.
Experience: Previous experience in customer support or community management role in the tech or games industry.
Type: Contract
Benefits: Life at Hutch includes a focus on transparency, collaboration, and adaptability, with values fostering a creative and aā€¦

Suade

Support Engineer London
Skills & Focus: Customer Support, Technical Support, SaaS, Regulatory, Communication Skills, Problem-solving, Excel, Documentation, Team Collaboration, Financial Products
About the Company: Suadeā€™s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave holiday, Company Pension, Maternity leave anā€¦
Support Engineer London
Skills & Focus: Customer Support, Technical Support, SaaS, Regulatory, Communication Skills, Problem-solving, Excel, Documentation, Team Collaboration, Financial Products
About the Company: Suadeā€™s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave holiday, Company Pension, Maternity leave anā€¦

Stockx

Multilingual Customer Service Specialist London
Skills & Focus: customer service, multilingual, support, communication skills, order fulfilment, customer queries, teamwork, problem-solving, flexibility, customer-centric
About the Company: StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectā€¦
Experience: Experience of customer service/call center experience

Cognizant

Maps Reporting Specialist with TURKISH Language London
Skills & Focus: customer service, Turkish, map data, technical support, QGIS, communication skills, problem solving, attention to detail, collaboration, innovation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. ā€¦
Experience: 2+ years technical support or other problem solving experience required.
Type: Full-time

Octopus Energy

Customer Service Specialist - German-speaking London
Skills & Focus: customer service, German-speaking, energy industry, resilience, solutions, customer support, communication skills, team collaboration, innovation, multilingual operations
About the Company: Octopus Energy is a company focused on humanising the customer service experience in the energy industry. They prioritize genuine customer support and buildingā€¦
Experience: Recent graduate or equivalent experience in customer service
Type: Full-time

Lendable

Customer Operations Executive (Spanish speaker - US Loans) London
Skills & Focus: customer operations, Spanish speaker, consumer finance, hybrid work, loan applications, customer support, problem-solving, communication skills, financial stability, performance targets
About the Company: Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the worldā€™s leading fintech companies and areā€¦
Experience: At least 2 years in any industry in a customer-facing role
Salary: Ā£30K ā€“ Ā£39K
Type: Full time
Benefits: 25 days annual leave plus 8 days; private health insurance; equity; flexible working hours.

Tabeo

Customer Success Associate London
Skills & Focus: Customer Success, Credit Risk, Sales, Arrears Management, Communication Skills, Timely Response, Customer Engagement, Project Optimisation, FAQ Expansion, Fast-paced Environment
About the Company: Tabeo is building the ā€˜Shopifyā€™ for private healthcare, simplifying payment and marketing services for local clinical providers, with a focus on creating a uniā€¦
Experience: 1 to 5 years prior experience in a consumer facing role
Salary: Competitive
Type: Full-time
Benefits: Employee share options, Ā£2,000 per annual CPD package, Full kit for home office, Health insurance and life assurance (iā€¦
Customer Success Associate London
Skills & Focus: Customer Success, Credit Risk, Sales, Arrears Management, Communication Skills, Timely Response, Customer Engagement, Project Optimisation, FAQ Expansion, Fast-paced Environment
About the Company: Tabeo is building the ā€˜Shopifyā€™ for private healthcare, simplifying payment and marketing services for local clinical providers, with a focus on creating a uniā€¦
Experience: 1 to 5 years prior experience in a consumer facing role
Salary: Competitive
Type: Full-time
Benefits: Employee share options, Ā£2,000 per annual CPD package, Full kit for home office, Health insurance and life assurance (iā€¦

Cognizant

Maps Reporting Specialist with ITALIAN Language London
Skills & Focus: customer service, analyst, map data, quality assurance, technical support, communication skills, problem solving, QGIS, Mac OS X experience, attention to detail
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. ā€¦
Experience: 2+ years technical support or other problem solving experience required.
Type: Full-time

Yext

Services Admin London
Skills & Focus: customer success, platform configuration, content management, optimizations, data analysis, project management, interpersonal skills, Zendesk, Excel proficiency, cross-functional team
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. Our AI and machine learning technoā€¦
Experience: 3+ years of operations, technical support, customer success, or analyst experience
Client Specialist, Concierge Services London
Skills & Focus: Customer Success, SAAS, consultative support, troubleshooting, queue management, training services, customer satisfaction, interpersonal skills, communication skills, technical concepts
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands ā€¦
Services Admin London
Skills & Focus: platform configuration, content management, platform optimization, customer experience, technical support, project management, Excel data analysis, customer success, Zendesk, interpersonal skills
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. Our AI and machine learning technoā€¦
Experience: 3+ years of operations, technical support, customer success, or analyst experience
Type: Full-time

Stockx

Multilingual Customer Service Specialist London
Skills & Focus: customer service, bilingual, Italian, German, French, communication skills, order fulfilment, chat support, inbound calls, outbound calls
About the Company: StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectā€¦
Experience: Experience of customer service/call center experience
Type: Hybrid

Ihateironing

Customer Care Representative London
Skills & Focus: customer service, multitasking, time management, customer complaints, excellent attention to detail, team player, liasing with drivers, troubleshooting, honesty and professionalism, remote position
About the Company: We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mā€¦
Experience: Two year's minimum previous customer care experience
Salary: Ā£30,000
Type: Full-time
Benefits: Ā£20.00 monthly health and fitness subsidy, Opportunity for profit-related bonus, Company pension, Paid accommodation foā€¦
Customer Care Representative London
Skills & Focus: customer service, multitasking, time management, customer complaints, excellent attention to detail, team player, liasing with drivers, troubleshooting, honesty and professionalism, remote position
About the Company: We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier, press a button on our mā€¦
Experience: Two year's minimum previous customer care experience
Salary: Ā£30,000
Type: Full-time
Benefits: Ā£20.00 monthly health and fitness subsidy, Opportunity for profit-related bonus, Company pension, Paid accommodation foā€¦

Interactive Brokers (U.K.) Limited

Client Technical Support Team Member London
Skills & Focus: Client support, Technical support, Troubleshooting, Windows applications, macOS applications, Problem management, Technical issues, Support ticketing systems, Verbal communication, Financial products
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. Wā€¦
Experience: 2+ years in client facing support role; 2+ yearsā€™ experience working with Windows, and Mac, software support, connectivity support
Salary: Salary commensurate with experience
Type: Full-time
Benefits: Career support and development; Performance-based discretionary cash bonus scheme; Discretionary stock grant; Group Lifā€¦
Client Technical Support Team Member London
Skills & Focus: Client support, Technical support, Troubleshooting, Windows applications, macOS applications, Problem management, Technical issues, Support ticketing systems, Verbal communication, Financial products
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. Wā€¦
Experience: 2+ years in client facing support role; 2+ yearsā€™ experience working with Windows, and Mac, software support, connectivity support
Salary: Salary commensurate with experience
Type: Full-time
Benefits: Career support and development; Performance-based discretionary cash bonus scheme; Discretionary stock grant; Group Lifā€¦

Hudl

Support Specialist London
Skills & Focus: Support, Problem solving, Communication, Flexible, Coding, Python, R, Data analysis, Multilingual, Client support
About the Company: Hudl builds great teams and helps people learn from each other, providing a supportive culture that values teamwork in sports.
Salary: ā‚¬25.000 - ā‚¬42.000 EUR
Benefits: Flexible vacation time, medical and retirement benefits, Employee Assistance Program, resources to support mental healtā€¦

Lilt

Customer Success Manager London
Skills & Focus: Customer Success, Account Management, SaaS, Translation Services, Customer Retention, Strategic Guidance, Quarterly Business Reviews, Problem-Solving, Communication Skills, Cross-Functional Collaboration
About the Company: LILT is the leading AI solution for enterprise translations, focusing on business outcomes instead of outputs. Our patented Contextual AI Engine understands coā€¦
Experience: 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry.
Salary: At market salary with opportunity to earn on-target earnings (OTE)
Type: Hybrid (Office and Remote)
Benefits: Medical, dental, vision insurance, life assurance, lifestyle benefit stipend, pension scheme contribution, time off pluā€¦
Customer Success Manager London
Skills & Focus: Customer Success, Account Management, SaaS, Translation Services, Customer Retention, Strategic Guidance, Quarterly Business Reviews, Problem-Solving, Communication Skills, Cross-Functional Collaboration
About the Company: LILT is the leading AI solution for enterprise translations, focusing on business outcomes instead of outputs. Our patented Contextual AI Engine understands coā€¦
Experience: 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry.
Salary: At market salary with opportunity to earn on-target earnings (OTE)
Type: Hybrid (Office and Remote)
Benefits: Medical, dental, vision insurance, life assurance, lifestyle benefit stipend, pension scheme contribution, time off pluā€¦

Lightspeed

Support Team Member London
Skills & Focus: customer support, technical support, troubleshooting, customer interactions, hospitality industry, SaaS product, iOS application, communication skills, problem-solving, multilingual team
About the Company: Lightspeed powers the businesses that are the backbone of the global economy. Their one-stop commerce platform helps merchants innovate to simplify, scale, andā€¦
Experience: Previous customer service experience and/or technical support
Type: Full-time
Benefits: Unlimited Annual Leave with PTO scheme, Ā£400 annually towards Health and Wellbeing, Dental cover, Private healthcare, Oā€¦

Janus Henderson Investors

Sales Support Trainee - French or German Speaking London
Skills & Focus: client experience, client servicing, marketing sends, asset management, collaboration, report delivery, team player, communication skills, analytics, financial services
About the Company: A career at Janus Henderson is more than a job, itā€™s about investing in a brighter future together. The company helps clients define and achieve superior finanā€¦
Type: Trainee
Benefits: Generous Holiday policies, Excellent Health and Wellbeing benefits including corporate membership to ClassPass, Paid voā€¦

M3 Global Research

Project Recruitment Specialist London
Skills & Focus: recruitment, cold calling, interviews, panel building, project delivery, client communication, data quality, respondent inquiries, verification process, support ticket system
Type: Full-time
Project Recruitment Specialist London
Skills & Focus: recruitment, cold calling, interviews, panel building, project delivery, client communication, data quality, respondent inquiries, verification process, support ticket system
Type: Full-time
Project Recruitment Specialist London
Skills & Focus: recruitment, cold calling, interviews, panel building, project delivery, client communication, data quality, respondent inquiries, verification process, support ticket system
Type: Full-time

Supportyourapp

Customer Support Consultant London
Skills & Focus: customer support, exceptional customer support, relationships with customers, cutting-edge technology, sensitive information, customer happiness practices, working knowledge of products, communication skills, CRM systems, crypto/finance
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We workā€¦
Experience: At least 6 months of experience in a customer support role
Type: Full-time
Benefits: Flexible schedule, Opportunity to work fully remotely, Inclusive international environment, Compensation in USD, Good bā€¦
Customer Support Consultant London
Skills & Focus: customer support, exceptional customer support, relationships with customers, cutting-edge technology, sensitive information, customer happiness practices, working knowledge of products, communication skills, CRM systems, crypto/finance
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We workā€¦
Experience: At least 6 months of experience in a customer support role
Type: Full-time
Benefits: Flexible schedule, Opportunity to work fully remotely, Inclusive international environment, Compensation in USD, Good bā€¦

Lendable

Financial Support Agent (Part Time Working) London
Skills & Focus: customer service, financial support, problem-solving, verification, process improvement, complaint resolution, quality assurance, engagement, performance targets, communication skills
About the Company: Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the worldā€™s leading fintech companies and areā€¦
Experience: Previous experience in customer support, financial support or a related field is a plus.
Salary: Ā£10,800 - Ā£11,200
Type: Part-time
Benefits: Best-in-class compensation, including equity. Private health insurance coverage. Holidays equivalent to contractual houā€¦

Loveholidays

Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, weā€™re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next geā€¦
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annumā€¦
Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, weā€™re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next geā€¦
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annumā€¦
Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, weā€™re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next geā€¦
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annumā€¦

Cognizant

Maps Reporting Specialist with JAPANESE Language London
Skills & Focus: customer support, maps service, analysis, reporting, collaboration, Japanese language, communication skills, technical support, QGIS, attention to detail
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 2+ years technical support or other problem-solving experience required.
Type: Full-time

H Company

Member of Technical Staff (Evaluations) London
Skills & Focus: Technical skills, Python, Web development, Collaborative, Dynamic, Multidisciplinary, Communication, Presentation skills, Benchmarking, Agent development
About the Company: H exists to push the boundaries of superintelligence with agentic AI. By automating complex, multi-step tasks typically performed by humans, AI agents will helā€¦
Experience: Significant experience in web development; MS or PhD in Computer Science, Machine Learning or related fields.
Type: Full-time
Benefits: Competitive salary, opportunities for professional growth, continuous learning, and career development.

Payhawk

Customer Support Specialist - English London
Skills & Focus: customer support, technical acumen, communication skills, problem-solving, customer engagement, ticket management, feedback gathering, collaboration, multitasking, proactive
About the Company: Payhawk is a leading global spend management solution for scaling businesses. Its future-facing technology enables finance teams to control and automate companā€¦
Experience: At least 2 years of customer support experience
Type: Full-time
Benefits: 30 days holiday paid leave, Competitive compensation package, Exchange policy to another Payhawk office, Flexible workiā€¦

Influencemap

Analyst London
Skills & Focus: climate change, biodiversity, corporate policy, research, data analysis, communication, analytical skills, fluent in English, remote working, flexible working
About the Company: InfluenceMap is a world-renowned non-profit think tank working on cutting-edge climate and sustainability issues, known for the LobbyMap platform which analyseā€¦
Experience: Entry-level, suited for recent graduates
Salary: Ā£29,000
Type: Full-time
Benefits: Private health insurance, extra 3 paid days at the end of the calendar year, Bike2Work scheme

Cognizant

Maps Reporting Specialist with JAPANESE Language London
Skills & Focus: maps service, customer support, data analysis, communication skills, technical support, problem solving, QGIS skills, Apple products, attention to detail, research skills
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 2+ years technical support or other problem solving experience required.
Type: Full-time
Benefits: Comprehensive total rewards package, including a competitive salary and pension plan with matching contributions. Flexiā€¦

Boston Scientific

Customer Care Representative - UK & I - FIM - 12 months fixed term contract Hemel Hempstead
Skills & Focus: customer support, order handling, complaint handling, sales growth, inventory transfers, special deliveries, service complaints, product availability, backorders, team-oriented culture
About the Company: Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. Weā€¦
Type: Fixed term contract
Benefits: Attractive benefits package, International opportunities, Excellent training/development programmes

Lendable

Financial Support Agent (Part Time Working) Chatham
Skills & Focus: customer service, financial support, problem-solving, verification, process improvement, complaint resolution, quality assurance, engagement, performance targets, communication skills
About the Company: Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the worldā€™s leading fintech companies and areā€¦
Experience: Previous experience in customer support, financial support or a related field is a plus.
Salary: Ā£10,800 - Ā£11,200
Type: Part-time
Benefits: Best-in-class compensation, including equity. Private health insurance coverage. Holidays equivalent to contractual houā€¦