Last updated: 2025-10-13

182 Customer Success Management jobs in London.

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LILT

LILT is the leading AI solution for enterprise translations, focusing on business outcomes instead of outputs. Our patented Contextual AI Engine understands co…

Customer Success Manager

London

  • Skills: Customer Success, Account Management, SaaS, Translation Services, Customer Retention, Strategic Guidance, Quarterly Business Reviews, Problem-Solving, Communication Skills, Cross-Functional Collaboration
  • Level: mid
  • Type: full_time

Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises, recognized by Forbes as one of the top 50 co…

Strategic Customer Success Manager

London

  • Skills: customer success, Fortune 50-100, account management, product adoption, retention, stakeholder relationships, negotiation, project management, change management, data analysis
  • Level: senior
  • Type: full_time

Figma

Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…

Senior Director of Product Support

London

  • Skills: customer support, product support, leadership skills, SaaS, team management, strategic direction, customer experience, analytical skills, cross-functional collaboration, performance indicators
  • Level: senior
  • Type: full_time

OpenPayd

OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy, providing a single API integration for accounts, FX, payments,…

Not specified

London

  • Skills: global payments, banking-as-a-service, API-driven technology, financial services, seamless user experiences, business growth, single API integration, fully compliant solution, modular platform, flexible and scalable platform
  • Level: mid
  • Type: full_time

8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…

Business Analysis Manager

London

  • Skills: Salesforce, PRM, Customer Experience, Experience Cloud, partner onboarding, billing, data analysis, Agile, Scrum, collaboration
  • Level: senior
  • Type: full_time

LILT

LILT is the leading AI solution for enterprise translations, enabling global organizations to adopt a true AI translation strategy. Our technology focuses on b…

Customer Success Manager

London

  • Skills: Customer Success, Enterprise Accounts, Client Engagement, SaaS, Account Management, Customer Retention, Product Usage, QBRs, Growth Opportunities, Strategic Guidance
  • Level: mid
  • Type: full_time

writer

Customer Architect

London

  • Skills: Customer Success, Account Management, Technical Implementation, Custom Solutions, APIs, Generative AI, Technical Feasibility, Workflows, SaaS, Collaboration
  • Level: mid
  • Type: full_time

Merkle Science

Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institution…

Client Success Manager

London

  • Skills: client relationships, key accounts, client service, product adoption, client retention, stakeholder communication, metrics tracking, educational opportunities, client integration, advocacy
  • Level: mid
  • Type: full_time

Templafy

Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum ef…

Customer Success Manager

London

  • Skills: Customer Success, problem-solver, consultant-type approach, client portfolio, AI-powered, document generation, document workflows, innovation, employee equity, inclusive culture
  • Level: mid
  • Type: full_time

Duffel

Duffel is rebuilding the infrastructure that underpins the travel industry, simplifying systems and building the tools that will make the future of travel effo…

Customer Success Manager

London

  • Skills: customer success, customer satisfaction, software technology, data analysis, business reviews, relationship management, cross-functional teams, communication skills, project management, travel technology
  • Level: mid
  • Type: full_time

Blockchain.com

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the pass…

Engineering Manager

London

  • Skills: KYC, customer onboarding, identity verification, leadership, cross-functional collaboration, compliance, software engineering, team development, process management, performance metrics
  • Level: mid
  • Type: full_time

Vanta

Vanta is a SaaS company dedicated to automating security and compliance monitoring to help businesses demonstrate their trustworthiness and improve their secur…

Customer Success Manager (DACH)

London

  • Skills: Customer Success, SaaS, Security, Compliance, EUROPEAN, GDPR, Trust Reports, Renewals, Platform Adoption, Risk Management
  • Level: mid
  • Type: full_time

Anaplan

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform.

Customer Success Business Partner

London

  • Skills: deployment, user adoption, training, implementation, customer satisfaction, solution adoption, ROI, relationship management, renewal risks, customer success assets
  • Level: mid
  • Type: full_time

Figma

Figma is a company dedicated to making design accessible to all, helping product teams brainstorm, design, and build better products efficiently and collaborat…

Customer Enablement Manager

London

  • Skills: Customer Success, Customer Enablement, Account Management, SaaS, Product Adoption, Customer Relationships, Training Sessions, Cross-Functional Collaboration, Customer Outcomes, Design Tools
  • Level: mid
  • Type: full_time

Apollo

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along …

Client Management Associate

London

  • Skills: Global Client Management, onboarding, client service, data management, fund reporting, subscription process, redemption process, capital call, operational support, project management
  • Level: entry
  • Type: full_time

Webflow

Webflow is a Website Experience Platform (WXP) that redefines how teams build, manage, and optimize for the web. It combines visual development, powerful conte…

Senior Customer Success Manager, EMEA

London

  • Skills: Customer Success, SaaS, Consultative Support, Stakeholder Management, Project Management, Business Reviews, Web Development, Technical Product Mastery, Communication Skills, Customer Engagement
  • Level: senior
  • Type: full_time

Algolia

Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at i…

Customer Success Manager

London

  • Skills: customer success, account management, SaaS, relationship management, on-boarding, retention, training, proactive recommendations, project management, technical requirements
  • Level: mid
  • Type: full_time

Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it coul…

Customer Success Manager

London

  • Skills: Customer Success, SaaS, Security, Compliance, Onboarding, Account Management, Retention, C-level Relationships, Technical Expertise, Trust Management Platform
  • Level: senior
  • Type: full_time

SafetyCulture

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every da…

Senior Customer Success Manager

London

  • Skills: customer success, enterprise, account management, partnership, technology platform, business goals, safety, quality, continuous improvement, trusted advisor
  • Level: mid
  • Type: full_time

Reltio

Reltio’s AI-powered data unification and management capabilities transform siloed data from disparate sources into unified, trusted, and interoperable data. Th…

Customer Success Manager

London

  • Skills: customer success, data unification, analytics, cloud software, master data management, data governance, account management, customer relationship, strategic success plan, consultative approach
  • Level: mid
  • Type: full_time