Last updated: 2025-08-11
109 Customer Success Management jobs in London.
Amaze
Amaze is the parent company to several organizations. www.amaze.co, www.spri.ng and a growing managed services business that integrates personalization technol…
London
- Skills: Client Success, Partnerships, Creator Success, E-commerce, Campaign Management, Relationship Building, Performance Metrics, Long-term Relationships, Brand Collaboration, Target Achievement
- Level: mid
- Type: full_time
hyperexponential
hyperexponential is taking the traditional insurance industry by storm with our SaaS platform hx Renew, which insurers use to build complex mathematical models…
London
- Skills: Solutions Architect, SaaS, integration, customer onboarding, technical knowledge, APIs, software development, insurance technology, communication skills, client-centric
- Level: mid
- Type: full_time
LILT
LILT is the leading AI solution for enterprise translations, focusing on business outcomes instead of outputs. Our patented Contextual AI Engine understands co…
London
- Skills: Customer Success, Account Management, SaaS, Translation Services, Customer Retention, Strategic Guidance, Quarterly Business Reviews, Problem-Solving, Communication Skills, Cross-Functional Collaboration
- Level: mid
- Type: full_time
Multiverse
Multiverse is on a mission to provide equitable access to economic opportunity for everyone by closing critical skill gaps through innovative apprenticeships t…
London
- Skills: apprenticeship programs, project management, stakeholder engagement, data analysis, process improvement, customer success, collaborative settings, risk management, operational efficiency, customer-centric mindset
- Level: mid
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises, recognized by Forbes as one of the top 50 co…
London
- Skills: customer success, Fortune 50-100, account management, product adoption, retention, stakeholder relationships, negotiation, project management, change management, data analysis
- Level: senior
- Type: full_time
Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
London
- Skills: customer support, product support, leadership skills, SaaS, team management, strategic direction, customer experience, analytical skills, cross-functional collaboration, performance indicators
- Level: senior
- Type: full_time
OpenPayd
OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy, providing a single API integration for accounts, FX, payments,…
London
- Skills: global payments, banking-as-a-service, API-driven technology, financial services, seamless user experiences, business growth, single API integration, fully compliant solution, modular platform, flexible and scalable platform
- Level: mid
- Type: full_time
Uncountable
London
- Skills: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
- Level: entry
- Type: full_time
Insider
Insider is a B2B SaaS company that drives growth for its clients around the world, being the #1 AI-native platform for Customer Experience and Marketing. It co…
London
- Skills: B2B SaaS, Customer Experience, Marketing, AI-native platform, Seamless onboarding, Implementation, Problem solvers, Technical background, Strategic thinkers, Efficiency
- Level: mid
- Type: full_time
8x8, Inc.
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
London
- Skills: Salesforce, PRM, Customer Experience, Experience Cloud, partner onboarding, billing, data analysis, Agile, Scrum, collaboration
- Level: senior
- Type: full_time
LILT
LILT is the leading AI solution for enterprise translations, enabling global organizations to adopt a true AI translation strategy. Our technology focuses on b…
London
- Skills: Customer Success, Enterprise Accounts, Client Engagement, SaaS, Account Management, Customer Retention, Product Usage, QBRs, Growth Opportunities, Strategic Guidance
- Level: mid
- Type: full_time
Pure Storage
Pure is a technology company focused on reshaping the data storage industry.
Staines
- Skills: Engagement Management, Customer Objectives, Value Propositions, Stakeholders, Collaboration, Documentation, Sales Engineers, Cross-functional Teams, Communication, Customer-focused
- Level: mid
- Type: full_time
writer
London
- Skills: Customer Success, Account Management, Technical Implementation, Custom Solutions, APIs, Generative AI, Technical Feasibility, Workflows, SaaS, Collaboration
- Level: mid
- Type: full_time
Zeotap
Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping b…
London
- Skills: Solutions Engineer, customer success, data privacy, Customer Data Platform, SaaS, sales processes, ACV targets, business consulting, growth strategies, cross-functional collaboration
- Level: mid
- Type: full_time
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
London
- Skills: Customer Success Management, Data Integrity, Technical Aptitude, Collaboration, Customer Health, Retention Revenue Targets, Upsell Opportunities, Success Plans, Stakeholder Management, Product Adoption
- Level: mid
- Type: full_time
Humaans
Humaans is a next generation HRIS supporting globally distributed organisations. Powered by a flexible data model, deep integrations, fast APIs, and enriched b…
London
- Skills: customer success, account management, customer relationships, HR technology, retention targets, customer feedback, SaaS, collaboration, customer advocacy, data analysis
- Level: mid
- Type: full_time
Gartner
Gartner, Inc. (NYSE:IT) guides leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, help…
Egham
- Skills: client engagement, account management, service delivery, business insights, client retention, cross-functional collaboration, C-level communication, client priorities, onboarding, value delivery
- Level: mid
- Type: full_time
Multiverse
We’re on a mission to provide equitable access to economic opportunity, for everyone. We close critical skill gaps in the workforce through a new kind of appre…
London
- Skills: Enablement, Sales Ops, Learning & Development, Project Coordination, B2B, Content Creation, Onboarding, Customer Success, Tool Maintenance, Analytics
- Level: entry
- Type: full_time
Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institution…
London
- Skills: client relationships, key accounts, client service, product adoption, client retention, stakeholder communication, metrics tracking, educational opportunities, client integration, advocacy
- Level: mid
- Type: full_time
Vanta
Vanta's mission is to secure the internet and protect consumer data by empowering companies to practice better security and prove it with ease. The company pro…
London
- Skills: Customer Success, SaaS, security, compliance, onboarding, implementation, product adoption, renewals, stakeholders, relationship management
- Level: senior
- Type: full_time