79 Customer Service jobs in London.

Hiring now: Team Member @ Mecca, Retail Liaison Mgr @ N2O, Poker Dealer @ Grosvenor , Reception Team Leader @ Portico, Collections Agent @ Monzo, Customer Ops Exec @ Funding Ci, Customer Ops Spec @ Oev, Receptionist @ Wshgroup, Customer Ops Associate @ Moneybox, Fos Complaints Handler @ Marshmallo.Explore more at jobswithgpt.com.

🔥 Skills

customer service (26) communication skills (24) Customer Service (13) problem-solving (13) customer support (12) communication (11) attention to detail (10) customer satisfaction (9) collaboration (8) process improvement (7)

đź“Ť Locations

London (61) Epsom (3) Egham (2) Camberley (2) Brentwood (2) Stevenage (1) Maidenhead (1) Luton (1) Hemel Hempstead (1) Farnborough (1)
🔍 Go to full job search

Mecca

Team Member Stevenage
Skills & Focus: Customer Service, Teamwork, Adaptability, Communication, Caring, Hardworking, Excitement, Entertainment, Responsibility, Solutions
About the Company: A club that aims to provide excellent service and a fun environment for customers.

N2o

Retail Liaison Manager Maidenhead
Skills & Focus: retail liaison, sales support, outbound calls, scheduling, communication skills, organised, CRM, booking management, independent, collaboration
About the Company: N2O is an award-winning creative brand experience agency. Trusted by the world’s most successful brands to build their brand experiences, we design and deliver…
Experience: Experience in retail liaison, sales support, or a similar role involving outbound calls and scheduling.
Salary: up to ÂŁ28k p/a
Type: Fixed Term Contract
Benefits: 23 days paid holiday per annum.

Grosvenor Casino

Poker Dealer Luton
Skills & Focus: poker game, customer service, efficient dealing, community, entertaining, communication, game regulation, security, technical standards, bet calculation
About the Company: Grosvenor Casino offers a vibrant and immersive gaming experience to its guests, focusing on entertainment and memorable customer service.
Type: Full-time

Portico

Reception Team Leader London
Skills & Focus: Reception, Team Leader, Customer Service, Coaching, Management, Communication, Operational Leadership, Relationship Building, Adaptability, Excellence
Salary: ÂŁ37,127
Type: Full-time

Monzo

Collections Agent London
Skills & Focus: Collections, Debt Recovery, Customer Support, Communication Skills, Regulatory Obligations, Decisioning Process, Compassion, In-app Chat, Credit File, Problem Solving
About the Company: Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. With a history of creating magical moments for custom…
Experience: Prior experience in Collections or Debt Recovery
Salary: ÂŁ24,750 to ÂŁ27,250 + stock options
Type: Full-time
Benefits: Learning budget of £1,000 a year for books, training courses, and conferences; remote working; variety in shift pattern…

Funding Circle

Customer Operations Executive London
Skills & Focus: customer support, service team, investors, enquiries, KPI driven, multitasking, communication, problem solving, CRM system, relationships
About the Company: We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, access to free online therapy sessions, Annual learning allowance, parenta…

Oev

Customer Operations Specialist London
Skills & Focus: customer operations, zero-carbon driving, customer satisfaction, process improvement, customer experience, junior hire, team building, scalability, development opportunities, customer interaction
About the Company: Electric Car Leasing

Wshgroup

Receptionist London
Skills & Focus: customer service, receptionist, meet and greet, communication, customer journey, personal presentation, rapport, shifts, high level service, engaging in conversation
Salary: ÂŁ37,394
Type: Full-time

Moneybox

Customer Operations Associate London
Skills & Focus: Customer Operations, ISA, LISA, Customer Experience, Solicitors, Providers, Feedback, Processes, Operations Team, Support
About the Company: Moneybox wants to help a generation invest in their future. As part of this mission, our Customer Operations team work to make it quick and easy to transfer yo…
Customer Operations Associate London
Skills & Focus: Customer Operations, ISA, LISA, Customer Experience, Solicitors, Providers, Feedback, Processes, Operations Team, Support
About the Company: Moneybox wants to help a generation invest in their future. As part of this mission, our Customer Operations team work to make it quick and easy to transfer yo…

Marshmallow

FOS Complaints Handler London
Skills & Focus: complaints handling, FOS, insurance, complaint processes, data insights, customer service, regulatory knowledge, proactive, continuous improvement, effective communication
About the Company: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort …
Experience: Experience in complaint handling within an FCA-regulated business is essential.
Type: Full time
Benefits: Flexible working, competitive bonus scheme, mental wellbeing support, learning and development budgets, private healthc…

Vitesse

Payments Executive London
Skills & Focus: payment, settlement, customer experience, payments processing, operations, financial services, query resolution, stakeholder collaboration, attention to detail, team environment
About the Company: Vitesse – the treasury and payment partner of choice for insurance. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business …
Experience: Minimum of 2 years professional experience in Financial Services – preference for backgrounds in a payments, treasury or settlements function
Benefits: 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays, Hybrid working arrang…

Marshmallow

Large Loss Handler (Motor Claims) London
Skills & Focus: Motor Claims, Large Loss, Claims Handling, Customer Service, Investigation, Negotiation, Regulatory Compliance, Risk Assessment, Team Collaboration, Problem Solving
About the Company: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Using technology, we serve people that are often overlo…
Experience: Proven experience in catastrophic or multi-track / high value and complex Motor Claims handling and exposure to claims valued in excess of ÂŁ100k in multiple disciplines.
Type: Full time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere, mental well…

Funding Circle

Customer Service Team Leader London
Skills & Focus: Customer Service, Team Leadership, Operations, Continuous Improvement, Quality Assurance, KPI, Financial Services, Call Centre, Communication Skills, Problem Solving
About the Company: Funding Circle is a platform that helps small businesses succeed by providing them access to competitive funding in a timely manner, reshaping the landscape of…
Experience: 1-2 years of Team Leadership Experience in a volume driven and KPI focused environment
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, access to free online therapy, Discounts for retailers, dedicated annual l…

Zego

Technical Claims Assistant London
Skills & Focus: claims, customer journey, audits, training, mentoring, data, customer experience, relationship building, claims automation, data quality
About the Company: Zego is on a mission to change traditional motor insurance by providing affordable insurance solutions for good drivers. Since 2016, they have revolutionized t…
Experience: motor claims experience, preferably with an Insurtech or Motor Insurance provider
Benefits: market-competitive salary, private medical insurance, company share options, generous holiday allowance, wellbeing bene…

Unybrands

Customer Service Representative London
Skills & Focus: Customer service, Problem solving, E-commerce, Communication, Customer satisfaction, CRM systems, Multilingual, Empathy, Continuous improvement, Team collaboration
About the Company: unybrands was founded in 2020 by a group of partners who shared a common vision to create the leading next-generation e-commerce platform for micro-brands. The…
Experience: Previous customer service experience in e-commerce, retail, or call centers preferred, but not required.
Type: Full-time

Leap

Helpdesk Technician London
Skills & Focus: client support, problem-solving, Salesforce, communication skills, analytical skills, teamwork, Microsoft products, Key Performance Indicators, self-support centre, customer satisfaction
About the Company: LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. F…
Experience: At least 1 year’s experience in a customer facing environment
Type: Full-time
Benefits: Competitive salary, pension contribution, private health insurance, gym contribution, life insurance, employee assistan…

Monzo

Complaints Team Manager London
Skills & Focus: customer satisfaction, team leadership, complaints management, financial education, process improvement, performance management, training and coaching, communication skills, regulatory compliance, employee engagement
About the Company: Monzo has grown significantly over the past 10 years in the UK, offering various banking services including personal and business accounts, joint accounts, acc…
Experience: Experience in Leadership and managing a team in a regulated environment, specifically in Complaints.
Salary: ÂŁ32,200 - ÂŁ37,900
Type: Full-time
Benefits: Learning budget of ÂŁ1,000 a year for books, training courses and conferences, and additional benefits.

Mubi

Customer Support Agent London
Skills & Focus: customer support, technical enquiries, communication, feedback, team player, problem-solving, multilingual, organisation, attention to detail, collaboration
About the Company: MUBI is a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acqu…
Type: Full time

Funding Circle

Recoveries Account Executive London
Skills & Focus: Collections, Recoveries, Credit Control, Negotiation, Customer Service, Problem Solving, Stakeholder Management, Analytical Skills, Debt Recovery, Investor Returns
About the Company: We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Experience: Proven experience in Collections, Recoveries, or Credit Control
Salary: ÂŁ32,500
Type: Full-time
Benefits: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy session…

Marshmallow

Claims Complaint Handler London
Skills & Focus: complaints, customer service, FCA-regulated, insurance, claims, communication, investigation, documentation, feedback, quality assurance
About the Company: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort …
Experience: Experience in complaint handling within an FCA-regulated business is essential.
Type: Full time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere, mental well…

Rimes Technologies

Client Service Performance Manager London
Skills & Focus: Client Managed Services, Service Performance Management, KPI, financial data industry, client facing, expert advice, service reviews, communication skills, analytical skills, leadership skills
About the Company: Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we pr…
Experience: Significant experience as a Service Manager or Senior Consultant or related position within the financial data industry
Benefits: AXA Gym Membership Discount, Healthshield Cashback plan, Healthshield Perks platform, MetLife Afterlife Support, Metali…

Loveholidays

Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…

Portico

Central Reservations Agent London
Skills & Focus: Central Reservations Agent, client care, service level procedures, telephone calls, reservation booking tool, email requests, self-service queries, liaise, departments, highest levels of service
About the Company: Portico is a long-standing team based at the city campus of a world-famous Bank.
Salary: ÂŁ31,853
Type: Full-time
Central Reservations Agent London
Skills & Focus: Central Reservations Agent, client care, service level procedures, telephone calls, reservation booking tool, email requests, self-service queries, liaise, departments, highest levels of service
About the Company: Portico is a long-standing team based at the city campus of a world-famous Bank.
Salary: ÂŁ31,853
Type: Full-time
Central Reservations Agent London
Skills & Focus: Central Reservations Agent, client care, service level procedures, telephone calls, reservation booking tool, email requests, self-service queries, liaise, departments, highest levels of service
About the Company: Portico is a long-standing team based at the city campus of a world-famous Bank.
Salary: ÂŁ31,853
Type: Full-time

Birdie

Customer Support Associate London
Skills & Focus: customer support, care management, rostering, billing platform, communication channels, technical software, self starter, start-up environment, user satisfaction, knowledge-base
About the Company: Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4…
Experience: Experience of working in Customer Support and ideally supporting a technical software platform/package.
Salary: ÂŁ30k
Type: Full-time
Benefits: Competitive salary, stock options, learning and development budget, work from home budget, 33 days holiday, volunteerin…
Customer Support Associate London
Skills & Focus: customer support, care management, rostering, billing platform, communication channels, technical software, self starter, start-up environment, user satisfaction, knowledge-base
About the Company: Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4…
Experience: Experience of working in Customer Support and ideally supporting a technical software platform/package.
Salary: ÂŁ30k
Type: Full-time
Benefits: Competitive salary, stock options, learning and development budget, work from home budget, 33 days holiday, volunteerin…

Pendo

Community Support Manager London
Skills & Focus: customer support, community management, inbox management, event support, communication skills, problem-solving skills, CRM tools, process improvement, customer satisfaction, support documentation
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 3+ years
Salary: GBP 42,900 - 53,600
Type: Full-time

Moneyboxapp

Support Phone Team Leader London
Skills & Focus: line management, professional guidance, daily management, performance reviews, coaching, customer interactions, team well-being, resource distribution, high-performing team, process improvements

Funding Circle

Collections Executive London
Skills & Focus: Collections, Debt Collection, Customer Service, Negotiation, Financial Difficulties, Problem Solving, KPI Driven, Communication, Teamwork, Empathy
About the Company: We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Experience: Strong experience of working in a high volume call environment; inbound or outbound. Experience of working in a KPI driven environment.
Salary: ÂŁ32,500
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, online therapy sessions, discounts for retailers, dedicated annual learnin…

Ennismore

Customer Service Representative London
Skills & Focus: customer service, verbal communication, written communication, hospitality, administration, experience, problem-solving, organised, teamwork, languages
Experience: Experience of working in a customer service capacity
Type: Full-time

Clarion Events

Temporary Programmer London
Skills & Focus: customer service, VIP, exhibitor, defence, event, communication, organisation, negotiation, attention to detail, problem solving
About the Company: Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947.
Type: Temporary
Benefits: 25 days’ holiday plus bank holidays, End of year wellbeing shutdown, Celebration day off, Summer Hours in August, Helpi…

Sidetrade

Customer Success Manager (Credit & Collections management) London
Skills & Focus: Customer Success, Credit Management, Collections Management, Enterprise Clients, Customer Engagement, Upsell Opportunities, Cross Sell Opportunities, Customer Satisfaction, Time Management, Presentation Skills
About the Company: Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform …
Experience: 5+ years of experience as a Credit / Collections Manager in large organizations

Moneybox

Customer Care Executive London
Skills & Focus: customer care, complaint handling, vulnerability, escalations, customer support, empathy, collaboration, customer satisfaction, regulatory compliance, service improvement
About the Company: Moneybox is a financial services company focused on helping customers manage their money and save for their future.
Experience: Experience in customer service or care roles, preferably in financial services.
Type: Full-time
Customer Care Executive London
Skills & Focus: customer care, complaint handling, vulnerability, escalations, customer support, empathy, collaboration, customer satisfaction, regulatory compliance, service improvement
About the Company: Moneybox is a financial services company focused on helping customers manage their money and save for their future.
Experience: Experience in customer service or care roles, preferably in financial services.
Type: Full-time

Justpark

Customer Experience Associate London
Skills & Focus: Customer Experience, communication skills, attention-to-detail, organisational skills, team player, collaboration skills, Customer Service, problem solving, operational tasks, marketing
About the Company: JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, simplifying the parking experience. Our platform hel…
Experience: Prior Customer Service experience preferred
Benefits: competitive healthcare package, travel-related benefits, lunches, snacks, generous holiday policy, enhanced parental le…

Charlotte Tilbury Beauty

Social Community & Customer Care Team Leader London
Skills & Focus: customer service, team leader, performance targets, coaching, customer experience, KPI targets, developmental feedback, data-driven, problem solver, e-Commerce
About the Company: Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beau…
Benefits: 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday; Inclusive parental leave policy…

Hjc Corp.

Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time
Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time
Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time

Colliers International

Customer Experience Team Member London
Skills & Focus: Customer Experience, Front of House, Relationship building, Service Excellence, Client interaction, Problem solving, Data processing, Professional standards, H&S protocols, Commercial awareness
About the Company: Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and i…
Type: Full Time

Coinjar

Customer Support Representative London
Skills & Focus: customer support, crypto, blockchain, communication skills, problem-solving, KYC/AML, customer satisfaction, web-based tickets, financial information, collaboration
About the Company: CoinJar, a global cryptocurrency exchange
Experience: Minimum 2 years of experience supporting users of a software platform or as a web3/crypto community manager
Type: Full-time
Benefits: Work from home days, Training & development

Clear Street

Client Service Operative London
Skills & Focus: client service, broker dealer, prime brokerage, trade support, relationship building, cash equity, fixed income, business acumen, problem resolution, project management
About the Company: Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…
Experience: 5 years
Type: Full-time
Benefits: competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental …

Splend

Collections Officer London
Skills & Focus: Collections, cash flow, negotiation, customer service, debt recovery, overdue payments, positive relationships, fast-paced, communication skills, clients
About the Company: At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers s…

Flex Living

Customers' Relations Specialist London
Skills & Focus: customer support, communication, relationship building, issue resolution, feedback, administrative tasks, CRM, satisfaction, conflict resolution, team coordination
About the Company: Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving ten…
Type: Full time
Benefits: Competitive salary and benefits package. Opportunities for career growth within a fast-expanding company.

Lendable

Financial Support Agent (Part Time Working) London
Skills & Focus: customer service, financial support, problem-solving, verification, process improvement, complaint resolution, quality assurance, engagement, performance targets, communication skills
About the Company: Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are…
Experience: Previous experience in customer support, financial support or a related field is a plus.
Salary: ÂŁ10,800 - ÂŁ11,200
Type: Part-time
Benefits: Best-in-class compensation, including equity. Private health insurance coverage. Holidays equivalent to contractual hou…

Loveholidays

Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next ge…
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…

Vitesse

Client Services Manager London
Skills & Focus: Client Services, TPA network, customer service, revenue growth, product development, service levels, relationship management, complex queries, customer escalations, communication
About the Company: We are Vitesse – the treasury and payment partner of choice for insurance. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated bu…
Experience: Minimum of 3 years’ experience in a customer facing role with a strong client-oriented focus.
Benefits: 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays, Hybrid working arrang…

Dolarapp

Customer Support London
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to w…

Harry’S Inc.

Customer Experience Associate London
Skills & Focus: Customer Experience, Service Quality, E-commerce, Communication Skills, Empathy, Problem-Solving, Technical Aptitude, Collaboration, Customer Feedback, Innovation
About the Company: Harry’s Inc. is building a modern CPG company by putting people first and delivering against real unmet consumer needs. The company’s flagship brand - Harry’s …
Experience: Must speak and write in German and English, preference for experience in customer service or related field
Type: Full-time
Benefits: Inclusive working environment, team bonding activities, company lunches, and snacks provided

Zopa

Customer Service Team Leader London
Skills & Focus: customer centric, communication skills, leadership skills, team management, continuous improvement, performance oversight, co-ordination, product development, service standards, employee development
About the Company: We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens …
Type: Full-time

Janus Henderson Investors

Sales Support Trainee London
Skills & Focus: client servicing, team collaboration, report delivery, marketing, legal agreements, asset management, data analytics, communication skills, flexibility, training
About the Company: A global asset management company with over 90 years of investment experience helping more than 60 million people achieve superior financial outcomes through d…
Type: Hybrid
Benefits: Generous Holiday policies, Excellent Health and Wellbeing benefits, Paid volunteer time, Professional development cours…

Colliers International

Customer Experience Manager London
Skills & Focus: customer service, customer experience, hospitality, front of house, complaints resolution, data management, professional relationships, communication skills, innovative thinking, commercial awareness
About the Company: Colliers International is a global leader in commercial real estate services, providing client-focused solutions and expertise to enhance customer experiences.
Experience: Strong academic background; Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint; Experience in customer service roles preferred.
Type: Full-time
Customer Experience Manager London
Skills & Focus: customer service, customer experience, hospitality, front of house, complaints resolution, data management, professional relationships, communication skills, innovative thinking, commercial awareness
About the Company: Colliers International is a global leader in commercial real estate services, providing client-focused solutions and expertise to enhance customer experiences.
Experience: Strong academic background; Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint; Experience in customer service roles preferred.
Type: Full-time
Customer Experience Manager London
Skills & Focus: customer service, customer experience, hospitality, front of house, complaints resolution, data management, professional relationships, communication skills, innovative thinking, commercial awareness
About the Company: Colliers International is a global leader in commercial real estate services, providing client-focused solutions and expertise to enhance customer experiences.
Experience: Strong academic background; Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint; Experience in customer service roles preferred.
Type: Full-time

Jbr Capital

Client Services Executive London
Skills & Focus: Client Services, settlement requests, finance, customer journey, excellent service, risk management, communication skills, teamwork, problem-solving, performance improvement

Marshmallow

Complaints Handler London
Skills & Focus: complaints, customer service, communication, investigating, documenting, feedback, attention to detail, collaboration, proactive, process improvement
About the Company: Marshmallow started with the mission to create fair insurance prices for people moving to the UK. The company leverages technology to cater to often overlooked…
Type: Full time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere for 4 weeks,…

Flywire

Client Success Specialist London
Skills & Focus: Client Success, DMC, luxury accommodations, client retention, upselling, analytics, strategic consultation, payment solution, project management, cross-functional initiatives

Informagroupplc

Awards Engagement Executive (12 Months FTC) London
Skills & Focus: customer interactions, entry requirements, relationship building, customer engagement, fintech, financial services, documentation, administrative tasks, loyalty promotion, awards process

Marshmallow

Technical Credit Hire Handler London
Skills & Focus: Credit Hire, Claims Management, Negotiation, Customer Service, Compliance, Fraud Prevention, Stakeholder Liaison, Record Keeping, Continuous Improvement, Data-Driven Decisions
About the Company: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. We saw an opportunity to do things differently, so we m…
Experience: Previous Claims experience within Credit Hire
Type: Full-time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere, mental well…

Pendo

Community Support Manager London
Skills & Focus: customer support, community management, inbox management, event support, issue resolution, process improvement, communication skills, CRM tools, problem-solving, collaboration
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 3+ years
Salary: GBP 42,900 - 53,600

Boston Scientific

Customer Care Representative - UK & I - FIM - 12 months fixed term contract Hemel Hempstead
Skills & Focus: customer support, order handling, complaint handling, sales growth, inventory transfers, special deliveries, service complaints, product availability, backorders, team-oriented culture
About the Company: Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. We…
Type: Fixed term contract
Benefits: Attractive benefits package, International opportunities, Excellent training/development programmes

Jet Support Services, Inc.

Account Coordinator Farnborough
Skills & Focus: customer support, contract administration, data management, client inquiries, operational efficiency, Client Services, department operations, Client Relationship Managers, superior client experience, enhancing operational tasks
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…

Toyota Financial Services

Customer Solutions Consultant Epsom
Skills & Focus: Customer Solutions, sales focus, telesales, communication skills, Microsoft Office, portfolio management, customer retention, refinance quotation, customer journey, adaptability
About the Company: Toyota Financial Services (TFS) provides financial solutions to support customers in their purchasing decisions and aims to retain customers within the brand t…
Experience: Telesales/sales or call centre experience
Type: Full-time
Benefits: Hybrid working, attractive car schemes, excellent pension scheme, generous annual leave, private medical healthcare, in…
Customer Outcomes - Collections Team Member Epsom
Skills & Focus: Customer service, Collections, Financial services, Consumer Duty regulations, Communication skills, Empathy, Problem-solving, Customer care, Organizational skills, Team-oriented
About the Company: Toyota Financial Services (TFS) is committed to providing the highest levels of service to its customers, enhancing their end-to-end journey with effective fin…
Experience: Proven experience in a customer service, collections or financial services role.
Type: Full-time
Benefits: Hybrid working pattern, access to attractive car schemes, excellent pension scheme, generous annual leave, private medi…
Customer Outcomes Team Member Epsom
Skills & Focus: customer service, financial support, Consumer Duty regulations, communication skills, CRM systems, time management, organisational skills, empathetic engagement, team-oriented, self-motivated
Experience: Minimum two years experience in financial services and/or customer services
Benefits: Hybrid working pattern, access to attractive car schemes, excellent pension scheme, generous annual leave, private medi…

Gartner, Inc.

Client Success Partner Egham
Skills & Focus: Client Success, client engagement, account management, service delivery, communication skills, collaboration, critical thinking, metrics, service team, client priorities
About the Company: At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective ins…
Experience: 6+ months relevant professional and/or internship experience
Benefits: Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

4th Dimension Innovation

Claims Handler (Portuguese Speaker) Egham
Skills & Focus: claims management, customer service, communication, problem-solving, team collaboration, IT systems, performance metrics, escalation protocols, motorcycles, FCA-regulated
Experience: Mid-level
Salary: ÂŁ25,000
Type: Full-time
Benefits: Competitive company benefits, training & development, vibrant team culture

Lendable

Financial Support Agent (Part Time Working) Chatham
Skills & Focus: customer service, financial support, problem-solving, verification, process improvement, complaint resolution, quality assurance, engagement, performance targets, communication skills
About the Company: Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are…
Experience: Previous experience in customer support, financial support or a related field is a plus.
Salary: ÂŁ10,800 - ÂŁ11,200
Type: Part-time
Benefits: Best-in-class compensation, including equity. Private health insurance coverage. Holidays equivalent to contractual hou…

Biffa

Customer Service Role Carshalton
Skills & Focus: customer service, query resolution, communication skills, team collaboration, self-motivated, attention to detail, customer enquiries, call handling, KPI, vendor services
About the Company: SWR Newstar was acquired by Biffa in 2019 and whilst it became part of Biffa, it remained independent and continues to this day to act as a standalone waste ma…
Experience: Strong communication skills, both written and verbal; self-motivated with a proactive approach to tasks; capable of staying calm under pressure; exceptional attention to detail.
Salary: ÂŁ24,500
Type: Full Time - Hybrid

Wcs Group

Customer Service Administrator Camberley
Skills & Focus: customer service, CRM systems, communication skills, data management, customer satisfaction, documentation, team environment, interpersonal skills, attention to detail, positive attitude
About the Company: WCS Group of companies are committed to equal opportunities for all people and recognise the value of having diverse teams that represent the communities we se…
Experience: Previous experience in a customer service role
Salary: up to ÂŁ25,000 per annum depending on experience
Type: Full-time
Benefits: Free parking, Royal London Pension, Mental Health & Well-being Scheme, Employee Recognition Scheme, Paid Recommend a Fr…

Happiful

Customer Service Executive Camberley
Skills & Focus: customer service, support, complaint resolution, CRM, empathy, communication skills, problem-solving, team motivation, data management, wellbeing
About the Company: Happiful is a company passionate about creating a happier, healthier society through a network of wellness websites, providing customer service and support to …
Experience: Prior experience of working in a non-scripted, telephone-based support role, ideally within a health-focused setting.
Salary: ÂŁ23,000+ per annum
Type: Full-Time
Benefits: 34-hour working week with flexible hours, bi-annual company bonus, up to 5% pension contribution, 32 days annual leave …

Shawbrook

Customer Service Representative Brentwood
Skills & Focus: customer service, telephone communication, account administration, customer queries, data processing, issue escalation, customer journey improvement, Shawbrook products, relationship building, internal targets
Customer Service Representative Brentwood
Skills & Focus: customer service, administration, savings products, account enquiries, customer queries, static data, issues escalation, internal targets, customer journey, brand representation

Carrier

Customer Service Centre Agent Bracknell
Skills & Focus: Customer Service, sales support, administrative, invoicing, customer satisfaction, equipment rental, quotations, order processing, communication, time management
About the Company: We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. Our commitment to you involves creating …
Experience: previous administrative / sales experience (ideally in Rental Sector)
Salary: based on candidate's experience
Type: Temporary
Benefits: Generous pension scheme, Stable working hours from Monday to Friday (8-5pm), Paid sick leave, 25 days of holidays + ban…

Domino's

Customer Service Representative Berkhamsted
Skills & Focus: customer service, communication skills, inventory management, telephone orders, food preparation, teamwork, cleaning, equipment operation, stocking, people skills