Monzo
Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. With a history of creating magical moments for custom…
Collections Agent
London
- Skills: Collections, Debt Recovery, Customer Support, Communication Skills, Regulatory Obligations, Decisioning Process, Compassion, In-app Chat, Credit File, Problem Solving
- Experience: Prior experience in Collections or Debt Recovery
- Type: Full-time
- Salary: £24,750 to £27,250 + stock options
HJC Corp.
Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Customer Service Representative (CSR)
London
- Skills: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
- Type: Full-time
- Salary: $45,000.00
loveholidays
At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next ge…
Customer Service Specialist - Specialist Resolutions Team (Maternity Cover)
London
- Skills: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
- Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
- Type: Full-time
Grosvenor Casino
Grosvenor Casino offers a vibrant and immersive gaming experience to its guests, focusing on entertainment and memorable customer service.
Poker Dealer
Luton
- Skills: poker game, customer service, efficient dealing, community, entertaining, communication, game regulation, security, technical standards, bet calculation
- Type: Full-time
Mecca
A club that aims to provide excellent service and a fun environment for customers.
Team Member
Stevenage
- Skills: Customer Service, Teamwork, Adaptability, Communication, Caring, Hardworking, Excitement, Entertainment, Responsibility, Solutions
Sidetrade
Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform …
Customer Success Manager (Credit & Collections management)
London
- Skills: Customer Success, Credit Management, Collections Management, Enterprise Clients, Customer Engagement, Upsell Opportunities, Cross Sell Opportunities, Customer Satisfaction, Time Management, Presentation Skills
- Experience: 5+ years of experience as a Credit / Collections Manager in large organizations
Zego
Zego is on a mission to change traditional motor insurance by providing affordable insurance solutions for good drivers. Since 2016, they have revolutionized t…
Technical Claims Assistant
London
- Skills: claims, customer journey, audits, training, mentoring, data, customer experience, relationship building, claims automation, data quality
- Experience: motor claims experience, preferably with an Insurtech or Motor Insurance provider
Carrier
We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. Our commitment to you involves creating …
Customer Service Centre Agent
Bracknell
- Skills: Customer Service, sales support, administrative, invoicing, customer satisfaction, equipment rental, quotations, order processing, communication, time management
- Experience: previous administrative / sales experience (ideally in Rental Sector)
- Type: Temporary
- Salary: based on candidate's experience
Clear Street
Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…
Client Service Operative
London
- Skills: client service, broker dealer, prime brokerage, trade support, relationship building, cash equity, fixed income, business acumen, problem resolution, project management
- Experience: 5 years
- Type: Full-time
Ennismore
Customer Service Representative
London
- Skills: customer service, verbal communication, written communication, hospitality, administration, experience, problem-solving, organised, teamwork, languages
- Experience: Experience of working in a customer service capacity
- Type: Full-time
Jet Support Services, Inc.
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…
Account Coordinator
Farnborough
- Skills: customer support, contract administration, data management, client inquiries, operational efficiency, Client Services, department operations, Client Relationship Managers, superior client experience, enhancing operational tasks
JustPark
JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, simplifying the parking experience. Our platform hel…
Customer Experience Associate
London
- Skills: Customer Experience, communication skills, attention-to-detail, organisational skills, team player, collaboration skills, Customer Service, problem solving, operational tasks, marketing
- Experience: Prior Customer Service experience preferred
DolarApp
At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Customer Support
London
- Skills: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
- Type: Full time
- Salary: Competitive salary
Funding Circle
We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Customer Operations Executive
London
- Skills: customer support, service team, investors, enquiries, KPI driven, multitasking, communication, problem solving, CRM system, relationships
- Type: Full-time
Marshmallow
We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Using technology, we serve people that are often overlo…
Large Loss Handler (Motor Claims)
London
- Skills: Motor Claims, Large Loss, Claims Handling, Customer Service, Investigation, Negotiation, Regulatory Compliance, Risk Assessment, Team Collaboration, Problem Solving
- Experience: Proven experience in catastrophic or multi-track / high value and complex Motor Claims handling and exposure to claims valued in excess of £100k in multiple disciplines.
- Type: Full time
Rimes Technologies
Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we pr…
Client Service Performance Manager
London
- Skills: Client Managed Services, Service Performance Management, KPI, financial data industry, client facing, expert advice, service reviews, communication skills, analytical skills, leadership skills
- Experience: Significant experience as a Service Manager or Senior Consultant or related position within the financial data industry
Toyota Financial Services
Customer Relations Team Member
Epsom
- Skills: customer relations, complaints, communication, complaint resolution, motor finance, Financial Conduct Authority, regulatory compliance, time management, decision making, teamwork
- Experience: Previous experience working in complaints in an environment governed by the Financial Conduct Authority
AccorHotel
Front Office Team Leader
Hayes
- Skills: Front Office, customer service, supervise, training, operations, credit problems, public areas, key control, policies, team support
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Technical Support Representative
London
- Skills: Technical Support, Strategic Support, Product Expertise, Documentation, Client Relationship, Problem Resolution, Critical Thinking, Hospitality Software, Communication Skills, Customer Satisfaction
- Experience: 1+ years working in a high leverage, customer facing support role or strategic account management role
- Type: Full-time
Open
Open is an insurtech on a mission to deliver the best insurance experiences for the world. Founded in Australia, we've expanded globally and are now growing ra…
Customer Success Representative
London
- Skills: customer support, insurance, chat, email, policy management, self-service tools, compliance, ethical care, Mobile insurance, Travel insurance
- Type: Full-time
Shawbrook
Consumer Administration Expert
Brentwood
- Skills: administration, loan applications, teamwork, training, customer service, compliance, quality control, process improvement, risk management, communication
Kroo
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and ac…
Senior Complaints Specialist
London
- Skills: customer complaints, investigating, resolving, escalating, feedback, recommendations, complaints handling, root cause analysis, customer service, financial services
- Experience: At least 6 months in financial services, in a complaints handling role
- Type: Full-time
Kadmos
Kadmos is on an ambitious mission to revolutionize salary payments to migrant workers. The Berlin-based startup was founded in 2021 by MIT graduates Justus Sch…
Customer Support Partner
London
- Skills: customer support, fintech, bank transfer, dispute resolution, card logistics, B2B, B2C, CRM tools, financial products, KYC
- Experience: 3+ years of customer support experience, ideally within fintech, banking, or SaaS.
- Type: Full-time
Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947.
Customer Solutions Executive
London
- Skills: customer service, customer queries, Freshdesk, communication skills, problem solving, relationship building, event management, personalized service, cross-functional collaboration, time management
Cision
Cision is a global leader in PR, marketing and social media management technology and intelligence, helping brands and organizations to identify, connect and e…
CX Operations Analyst
London
- Skills: Customer Experience, data analysis, reporting, problem solving, communication, collaboration, CRM, analytics, project management, technology
- Type: Full-time
abm-careers
Helpdesk Administrator
London
- Skills: Helpdesk, customer service, service requests, FM challenges, problem solving, SLA, KPI, telephone manner, organisational skills, stakeholder management
- Salary: £30,428 Annually
Monzo
Monzo is a UK-based bank focused on providing accessible and simple banking services while improving customer experience through technology.
Customer Service Adviser, Personal Banking (part-time)
London
- Skills: customer experience, communication, problem-solving, empathy, banking services, training, regulatory requirements, tech literacy, resilience, customer support
- Type: Part-time
- Salary: £24,750 - £28,000 (pro rata)
Toyota Financial Services
Toyota Financial Services (TFS) is a financial services provider for Toyota and Lexus customers, offering various financial products and services.
Customer Solutions Team Leader
Epsom
- Skills: Customer Solutions, management, performance reviews, sales, customer engagement, financial conduct, team leadership, communication skills, continuous improvement, customer outcomes
- Experience: At least 6 months experience in a Customer Solutions role.
- Type: Contract
ServiceNow
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent c…
Global Queue Manager
Staines
- Skills: customer experience, case management, workload balance, escalation management, high-pressure situations, customer service, communication skills, relationship building, organizational skills, AI integration
- Experience: Minimum 3-5 years of experience in a customer-facing role in customer service or support.
Evelyn Partners
Client Administrator
London
- Skills: Client Administrator, Financial Planners, administrative support, client experience, training programme, professional development, collaboration, client outcomes, back-office systems, client records
Marshmallow
We build financial products that accelerate the economic freedom for people who move across borders. Our future is in building financial products around their …
Complaints Team Leader
London
- Skills: complaints leadership, customer-centricity, regulatory compliance, root cause analysis, financial services, FOS case handling, stakeholder engagement, continuous improvement, insurance, complaint management
- Experience: Substantial complaints leadership experience in a regulated financial services environment.
- Type: Full-time
Helen of Troy
Helen of Troy (NASDAQ: HELE) is a global designer, developer, and worldwide marketer of well recognized and widely trusted brands including OXO®, Hydro Flask®,…
Customer Service Manager
London
- Skills: Customer Service, Team Management, Process Efficiency, KPI, Order Management, Communication Quality, Customer Inquiry, Coaching, Problem Solving, Decision Making
- Experience: Minimum of 2 years experience in people management. Min of 5+ years experience in a Customer Support role overall.
- Type: Full-time
Moody's
Moody's is the world's leading provider of analytics and decision science solutions for the quantification and management of catastrophic risks throughout the …
Customer Success Mgmt Assoc - Insurance Solutions
London
- Skills: client advocate, account team meetings, sales team support, client retention, technical expertise, client onboarding, communication skills, insurance experience, team coordination, change management
- Experience: 2-3 years in insurance mandatory
- Type: Full-time
Bloom & Wild Group
Topinvesteerders en een groep met merken zoals Bloom & Wild, bloomon, en Bergamotte, het grootste directe bloemenbedrijf in Europa.
Customer Delight Associate
London
- Skills: klantcontact, service, problem-solving, empathisch, coördinatie, logistiek, Engels, Nederlands, communicatie, vertaaltool
Monzo Bank
A digital bank offering personal and business banking solutions in the UK, with a focus on customer-centric financial services.
Complaint Handler (FOS Complaints Expert)
London
- Skills: Complaint Handling, Financial Ombudsman Service, FOS, Customer Service, Investigation, Regulation, Empathy, Case Files, Mediation, End-to-End Ownership
- Experience: Experienced FOS complaint handler
- Type: Full-time
- Salary: £28,050 - £32,000
Freshworks
Voice of Customer (VoC) Analyst
London
- Skills: Customer Feedback Analysis, NPS, CSAT, CES, Survey Strategy, Customer Listening Signals, Customer Experience, Product Improvements, Customer Satisfaction, Loyalty
Zopa
A bank that listens to what customers don’t like about finance and does the opposite, redefining the customer experience in banking.
Customer Service Team Leader
London
- Skills: customer centric, leadership, team management, customer service, performance management, product support, continuous improvement, hybrid work, team coordination, career development
Grosvenor Casino
Grosvenor Casino
Sports Betting Host
Luton
- Skills: customer service, sports betting, greet, assist, process bets, transactions, queries, promptness, promo activities, regulations
Salary Finance
A financial wellbeing platform providing employee benefits to improve financial health and support employees in managing their finances.
Client Services Associate
London
- Skills: client support, fintech, employee benefits, financial wellbeing, client queries, portal setup, troubleshooting, stakeholder engagement, relationship building, problem solving
Ramboll
Ramboll is a global architecture, engineering, and consultancy company founded in Denmark, specializing in sustainable solutions across various sectors includi…
Client Relations Co-ordinator
London
- Skills: client relations, office support, facilities, IT support, visitor experience, health and safety, customer service, office management, communication, problem-solving
- Type: On-site, Monday-Friday
WSHGroup
Night Concierge
London
- Skills: concierge, resident services, organization, proactive, hospitality, customer service, communication, multi-tasking, problem-solving, diplomacy
- Salary: £30,282
Smoove
Part of the PEXA Group, a leading provider of tech in the property sector, focused on simplifying and revolutionizing the home moving and ownership experience.
Customer Experience Specialist
Staines
- Skills: customer, conveyancing, support, communication, professionalism, empathy, service, deadline, pressure, team
SWR Newstar (part of Biffa)
SWR Newstar is a waste management broker, acquired by Biffa in 2019, operating as a standalone entity.
Customer Service Representative
Carshalton
- Skills: Customer Service, Query Resolution, Communication Skills, Customer Enquiries, Vendor Relations, Account Administration, Problem-Solving, Data Cleansing, Proactive Communication, Waste Management
- Type: Full-time
- Salary: £24,500
OEV
Electric Car Leasing company focused on making the transition to zero-carbon driving.
Customer Operations Specialist
London
- Skills: Customer Experience, Operations, Process Improvement, Scalability, Customer Satisfaction, Team Building, Vehicle Leasing, Electric Vehicles, Customer Journey, Service Development
- Experience: junior
N2O
N2O is an award-winning creative brand experience agency that designs and delivers insight-led, relevant, and engaging campaigns across multiple channels.
Retail Liaison Manager
Maidenhead
- Skills: retail liaison, outbound calls, schedule management, retail support, CRM systems, team collaboration, store outreach, client relationship, field operations, scheduling
- Experience: Experience in retail liaison, sales support, or a similar role involving outbound calls and scheduling.
- Type: Fixed Term Contract
- Salary: up to £28k p/a (depending on experience)
T-Tech
T-Tech is a fast-growing IT Consultancy, Support and Cloud Service provider in the UK, serving SMEs in the Accountancy and Professional Services sector.
Sales Support
London
- Skills: Account Management Support, Administrative Tasks, Customer Service, Operations, Client records, Order processing, Invoice changes, Team collaboration, IT sector, Client queries
- Experience: At least 2 years’ experience
- Type: Full-Time
Shawbrook
Customer Service Representative
Brentwood
- Skills: customer service, accounts, queries, communication, processes, escalation, targets, improvement, product knowledge, relationship building
Funding Circle UK
Funding Circle is a platform that backs small businesses to succeed, leveraging data and technology to reshape SME lending.
Customer Operations Executive
London
- Skills: customer support, SME lending, small business, funding, customer service, enquiries, CRM, relationship management, problem solving, KPI driven
InvestorFlow
InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find…
Technical Support Analyst I
London
- Skills: technical support, CRM, client service, troubleshooting, documentation, support clients, telephone, email, chat, ticketing systems
Moneybox
Moneybox helps customers turn their money into something greater by enabling them to save, invest, and achieve their financial goals.
Customer Care Executive
London
- Skills: customer complaints, vulnerable customers, bereavement handling, customer experience, communication skills, problem-solving, empathy, time management, collaboration, financial services
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, b…
Customer Support Representative
London
- Skills: customer support, hospitality, CRM, Salesforce, problem resolution, communication skills, customer service, active listening, Microsoft Windows, Apple operating systems
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Portico
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and enga…
Senior Housekeeper
London
- Skills: housekeeping, customer experience, line management, supervisory role, training, corporate environment, communication, IT skills, resource coordination, client relations
- Type: full_time
- Salary: {'min': 35000.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}
Grosvenor Casinos
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for p…
Cashier
London
- Skills: cashier, transactions, customer service, cash desk, numerical accuracy, confidentiality, emotional intelligence, teamwork, gaming experience, legislation
- Type: other
- Salary: {'min': 14.9, 'max': None, 'period': 'hourly', 'currency': 'GBP'}
Evelyn Partners
Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in e…
Client Administrator
Bracknell
- Skills: wealth management, financial planning, administrative support, client relations, financial products, communication skills, organizational skills, problem solving, training program, client experience
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Bloom & Wild
Bloom & Wild is a certified B Corp company proud of making long-term positive change for the community and the world. They focus on making sending and receivin…
Customer Delight Associate
London
- Skills: customer delight, service, Danish, logistics, email communication, whatsapp, problem-solving, hybrid team, responsibility, adaptability
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Securitas
Join Our Team as a Relief Security Officer in London! Are you committed to ensuring a safe and secure environment? We are seeking a dedicated Relief Security O…
Relief Security Officer
London
- Skills: security services, customer service, SIA licence, CCTV licence, risk management, communication skills, operational excellence, decision making, strategic thinking, relationship building
- Type: part_time
- Salary: {'min': 13.5, 'max': 13.5, 'period': 'hourly', 'currency': 'GBP'}
Zopa
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens …
Fraud Specialist
London
- Skills: fraud cases, investigating, evidence gathering, document review, call listening, detail-oriented, suspicious contacts, hybrid role, customer support, banking
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Funding Circle
We back small businesses to succeed. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise …
Collections Executive
London
- Skills: debt collection, SME lending, negotiation, customer support, KPI driven, financial difficulties, regulatory compliance, problem-solving, cash collection, communication
- Type: full_time
- Salary: {'min': 32500.0, 'max': None, 'period': 'annual', 'currency': 'GBP'}
Flagstone Group LTD
Flagstone is an online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash.
Client Service Executive
London
- Skills: client services, customer support, KYC, AML, stakeholder engagement, financial regulations, compliance, customer experience, collaboration, service improvement
- Type: other
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
OpenTable
OpenTable, part of Booking Holdings, Inc., is an industry leader with a passion for helping restaurants thrive.
Call Center Representative - German Speaking
London
- Skills: customer support, German, hospitality, communication skills, CRM, Salesforce, problem resolution, restaurant industry, call center, remote
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Cover Genius
Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline…
Customer Support Specialist
London
- Skills: customer service, insurance products, customer inquiries, Claims team, Content team, Complaints team, SLAs, KPIs, organisational skills, time management skills
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Portico
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and enga…
Residential Night Concierge
London
- Skills: Concierge, High-end residential, Customer service, SIA licence, CCTV training, Flexibility, Engagement, Communication, Professional relationships, Building rapport
- Type: full_time
- Salary: {'min': 34300.0, 'max': 34300.0, 'period': 'annual', 'currency': 'GBP'}
Lyst
Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment…
Partner Support Co-ordinator
London
- Skills: customer support, technical assistance, client relations, communication skills, negotiation, collaboration, data management, fashion technology, problem-solving, affiliate marketing
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Resolution Specialist
London
- Skills: Figma, SaaS, customer support, technical support, escalation management, consultative communication, product knowledge, incident response, continuous improvement, documentation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}