85 Customer Operations jobs in London.

Hiring now: Ops Exec @ Cpm, Brand Ambassador @ Chep, Billing Analyst @ Esuregroup, Technical Crm Braze Spec @ Freenow, Revenue Ops Analyst @ Paddle, Sr Prod Mgr @ Experian, Email Crm Coordinator @ Hmgroup, Uki Partner Advisor @ Salesforce, Omnichannel Clienteling M @ Ralph Laur, Professional Services Spe @ Fresha.Explore more at jobswithgpt.com.

🔥 Skills

CRM (18) Salesforce (14) Project Management (11) project management (11) Business Development (10) collaboration (9) SaaS (9) Braze (8) SQL (8) A/B testing (8)

đź“Ť Locations

London (79) Staines (4) Royal Tunbridge Wells (1) Reigate (1)
🔍 Go to full job search

Cpm

Operations Executive Staines
Skills & Focus: organised, processes, communication, training, events, asset management, Salesforce, reporting systems, trouble shooting, cost/service improvement
About the Company: CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environmen…
Salary: ÂŁ24,000 to ÂŁ28,500 per annum
Type: Full-time
Benefits: Comprehensive benefits package including private Bupa healthcare, Life Assurance, 26 days holiday + Bank Holidays, Empl…
Operations Executive Staines
Skills & Focus: Operations, Fleet Management, Training, Event Organisation, Salesforce, Reporting Systems, Troubleshooting, Process Improvement, Communication, Problem Resolution
About the Company: CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environmen…
Salary: ÂŁ24,000 to ÂŁ28,500 per annum
Type: Full-time
Benefits: Hybrid working, Life Assurance (2X salary), 26 days holiday + Bank Holidays, Employer pension contribution, Income prot…
Operations Executive Staines
Skills & Focus: operations, communication, training, events, asset management, Salesforce, reporting, troubleshooting, process improvement, documentation
About the Company: We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the …
Salary: ÂŁ24,000 to ÂŁ28,500 per annum (depending on experience)
Type: Fixed-term contract
Benefits: Hybrid working, Life Assurance (2X salary), 26 days holiday + Bank Holidays, yearly increments to maximum 31 days (Pro …

Chep

Brand Ambassador Royal Tunbridge Wells
Skills & Focus: Brand Ambassador, pallet services, auditing, customer facing, Data cleanse, logistics information, collection process, flexibility, communication, training
About the Company: CHEP are a global leader in providing pallet services to retail and other industries across 24 countries worldwide.
Experience: Previous experience in a customer facing role
Salary: ÂŁ109.47 per day (includes holiday pay)
Type: Part-time
Benefits: Mileage paid at 35ppm, High Viz jacket, fleece and or shell jacket. Safety boots reimbursement up to £30, Full training…

Esuregroup

Billing Analyst Reigate
Skills & Focus: Billing processes, data-driven decision-making, customer outcomes, impact assessment, production incidents, detailed design, documentation, customer experience, features, user stories

Freenow

Technical CRM & Braze Specialist London
Skills & Focus: CRM, Braze, HTML, CSS, JavaScript, SQL, API integrations, data analysis, lifecycle marketing, problem-solving
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: Minimum 2+ years of full-time CRM experience, ideally in ride-hailing, mobility, or food delivery
Type: Full-time
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…
Technical CRM & Braze Specialist London
Skills & Focus: CRM, Braze, HTML, CSS, JavaScript, SQL, API integrations, data analysis, lifecycle marketing, problem-solving
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: Minimum 2+ years of full-time CRM experience, ideally in ride-hailing, mobility, or food delivery
Type: Full-time
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…
Technical CRM & Braze Specialist London
Skills & Focus: CRM, Braze, HTML, CSS, JavaScript, SQL, API integrations, data analysis, lifecycle marketing, problem-solving
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: Minimum 2+ years of full-time CRM experience, ideally in ride-hailing, mobility, or food delivery
Type: Full-time
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Paddle

Revenue Operations Analyst London
Skills & Focus: Revenue Operations, Sales, Marketing, Data analysis, Process improvement, Salesforce, Hubspot, SQL, Operational efficiency, E-commerce platforms
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Experience: Minimum of 1 years in Sales, Marketing, or Revenue Operations
Type: Full-time
Benefits: Attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives, unlimited holidays…
Revenue Operations Analyst London
Skills & Focus: Revenue Operations, Sales, Marketing, Data analysis, Process improvement, Salesforce, Hubspot, SQL, Operational efficiency, E-commerce platforms
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Experience: Minimum of 1 years in Sales, Marketing, or Revenue Operations
Type: Full-time
Benefits: Attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives, unlimited holidays…

Experian

Senior Product Manager London
Skills & Focus: Product Manager, CrossCore platform, Agile project management, API products, third-party integration, business development, identity solutions, fraud prevention, customer engagement, data-sharing partnerships
About the Company: Experian is the largest provider of identity and fraud services in the UK & Ireland market, covering areas such as background checking for employment, identity…
Experience: Experienced
Senior Product Manager London
Skills & Focus: Product Manager, CrossCore platform, Agile project management, API products, third-party integration, business development, identity solutions, fraud prevention, customer engagement, data-sharing partnerships
About the Company: Experian is the largest provider of identity and fraud services in the UK & Ireland market, covering areas such as background checking for employment, identity…
Experience: Experienced
Senior Product Manager London
Skills & Focus: Product Manager, CrossCore platform, Agile project management, API products, third-party integration, business development, identity solutions, fraud prevention, customer engagement, data-sharing partnerships
About the Company: Experian is the largest provider of identity and fraud services in the UK & Ireland market, covering areas such as background checking for employment, identity…
Experience: Experienced

Hmgroup

Email & CRM Coordinator London
Skills & Focus: CRM, engagement, loyalty, campaigns, newsletters, translations, reporting, collaboration, data acquisition, performance marketing

Salesforce

UKI Partner Advisor London
Skills & Focus: Partner Advisor, Salesforce Ecosystem, C-Level relationships, Sales, Marketing, Customer Success, Recruitment, KPI monitoring, Autonomous work, Process improvement
About the Company: Salesforce is a well-known cloud-based software company that specializes in customer relationship management (CRM) and business applications.
Type: Full-time

Ralph Lauren

Omnichannel Clienteling Manager London
Skills & Focus: Clienteling, Omnichannel, Customer Loyalty, Project Management, Business Development, Data Analysis, Strategy Development, Performance Tracking, Cross-Functional Collaboration, Process Optimization
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…

Fresha

Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Appointment Bookings, Customer Records Management, Marketing Automation, Team Management, Fast-paced Environment, Impact
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide, processing over 1 billion appointme…
Type: Full-time
Benefits: Dog-friendly office environment, work from office five days a week.
Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Appointment Bookings, Customer Records Management, Marketing Automation, Team Management, Fast-paced Environment, Impact
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide, processing over 1 billion appointme…
Type: Full-time
Benefits: Dog-friendly office environment, work from office five days a week.
Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Appointment Bookings, Customer Records Management, Marketing Automation, Team Management, Fast-paced Environment, Impact
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide, processing over 1 billion appointme…
Type: Full-time
Benefits: Dog-friendly office environment, work from office five days a week.

Suade

Delivery Manager London
Skills & Focus: project management, SaaS solutions, technical consultancy, stakeholders, risk management, documentation, client communication, project lifecycle, software development, interpersonal skills
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: 2-4 years in technical and business consultancy in financial services, FinTech or RegTech.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave, Company Pension, Maternity and paternity le…

Capri

CRM Optimisation Manager, Global London
Skills & Focus: CRM strategy, multi-channel campaigns, A/B testing, SQL queries, database documentation, customer engagement, data-driven projects, personalization tools, campaign analytics, fast-paced environment
About the Company: At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a…
Experience: Strong experience with omnichannel customer engagement platforms/ESPs such as Emarsys, Adobe Marketing Cloud, Salesforce Marketing Cloud, Braze etc. Solid foundation of SQL with experience working in relational databases. Strong experience with personalisation tools such as Dynamic Yield, Movable Ink etc.

Tmw Unlimited

CRM Programme Manager London
Skills & Focus: CRM, project management, program delivery, stakeholder engagement, financial tracking, best practices, Martech, data insights, creative design, risk mitigation
About the Company: TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart, creating ideas that move people through deep digital a…
Experience: Proven experience in delivering CRM programmes and project management.
Type: Hybrid
Benefits: 25 days holiday, Christmas Closure, Birthday Day, Volunteer Day, Flexible Hybrid working, Pension, Life Assurance, Eye …

Braze

Legal Operations Specialist London
Skills & Focus: Contract Management, Data Management, Reporting, Salesforce Administration, Legal and Privacy Operations, Project Management, AI Integration, Training, Invoice management, Collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: Law degree and/or experience working in the legal industry or supporting legal teams.
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Unit44

Partner Success Manager London
Skills & Focus: partner success, technical advisor, product usability, product adoption, customer satisfaction, project management, customized success plan, collaboration, technical strategies, API Integration

Ralph Lauren Corporation

Omnichannel Clienteling Manager London
Skills & Focus: Clienteling, Strategic Planning, Project Management, Business Development, Data Insights, Digital Excellence, Team Development, Process Optimization, Cross-Functional Collaboration, Customer Loyalty
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…
Type: Full-time

Unit4

Cloud Proactive Interventions Manager London
Skills & Focus: cloud migration, risk management, intervention strategies, project timelines, monitoring, collaboration, process improvement, compliance, best practices, problem-solving
About the Company: Unit4 is revolutionizing enterprise software with a major shift to the cloud, delivering enhanced flexibility, scalability, and cost-effectiveness to businesse…

Fresha

Head of Customer Experience (CX) London
Skills & Focus: Customer Experience, CX, Automation, AI-driven solutions, Operational excellence, Customer satisfaction, Data-driven, Support workflows, Real-time interactions, Collaborative environment
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 110,000+ business…
Type: Full-time

Deliveroo

Marketplace Support Process Manager London
Skills & Focus: process improvement, customer experience, team management, SOPs, data analysis, risk management, compliance, cross-functional collaboration, Lean, Six Sigma
About the Company: Deliveroo is a technology-driven company transforming the way the world eats and shops, connecting consumers, restaurants, shops, and riders.
Experience: Experience in designing, managing, and mapping processes within a contact center environment.
Type: Hybrid
Benefits: Benefits include healthcare, well-being, parental leave, pensions, and generous annual leave allowances.

Hmgroup

Email & CRM Coordinator London
Skills & Focus: CRM, engagement, loyalty, growth, newsletter, SMS, campaign, translation, performance marketing, data acquisition

Ralph Lauren Corporation

Omnichannel Clienteling Manager London
Skills & Focus: Project Management, Clienteling, Strategic Planning, Business Development, Data Analysis, Team Management, Omnichannel Strategies, Performance Tracking, Communication, Process Optimization
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…

Boston Scientific

SalesForce CRM Specialist, Urology EMEA London
Skills & Focus: Salesforce, CRM, implementation, data management, reporting, user support, training, stakeholder engagement, data quality, continuous improvement
Experience: 2-3 years of experience in CRM implementation and management, preferably with Salesforce (SFDC).
Type: Hybrid
Benefits: Hybrid working schedules (3 days in the offices + 2 days working from home per week). Attractive benefits package.

Qogita

Intern (Supply Success Team) London
Skills & Focus: B2B, wholesale, automation, KPI, efficiency, communication, problem-solving, CRM, business analytics, learning & development
About the Company: Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world, operating in 30+ countries with a suite of products, APIs, …
Experience: Currently pursuing a degree in business or a related field
Salary: €900 gross per month
Type: Internship
Benefits: 26 days annual leave, access to an annual Learning & Development budget, onboarding home-office package, office socials…

Loveholidays

Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Contact Centre SaaS Administrator London
Skills & Focus: CRM systems, Telecom systems, Kustomer, UJET, system performance, process flows, workflows, regression testing, Customer Service, IT Security
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Proven experience as Senior Application Support or Engineer, managing large scale CRM and Telecom systems
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…

Wpp

OKTA Technical Support Manager London
Skills & Focus: OKTA, IDAM, Active Directory, SSO, SAML, OpenID, Security Management, Service Management, Collaboration Skills, KPI Tracking
About the Company: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at…
Experience: Technical experience in IDAM support & implementations, Experience of working in global, complex environments
Type: Full-time
Benefits: Passionate, inspired people, Scale and opportunity, Challenging and stimulating work

Otter

Business Operations Lead London
Skills & Focus: operations analytics, project management, onboarding, process optimization, customer experience, cross-functional, stakeholder collaboration, documentation, Agile, SaaS
About the Company: We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world,…
Experience: 3+ years of experience in program/project management or operations preferably in a tech or SaaS environment
Salary: ÂŁ40,000-48,000
Type: Full-time
Benefits: bonus and benefits

Pleo

Integration Manager London
Skills & Focus: Integrations, SaaS, APIs, Partnerships, Product Management, Customer Success, Project Management, User Experience, Technical Management, Collaboration
About the Company: Pleo is the spending solution for forward-thinking teams, empowering employees of thousands of companies through smart virtual and physical cards and a modern …
Experience: Experience in driving the process of defining, building, and launching integrations with partners and internal teams, from start to value.
Type: Full-time
Benefits: Your own Pleo card, lunch allowance, private health insurance, flexible and remote working options, additional holiday …

Vml Map

Senior Application Consultant - Braze London
Skills & Focus: Application Consultant, Marketing Operations, Customer Journey, Client-Focused, Technical Proficiency, JavaScript, Data Management, Marketing Automation, CRM, Hyper personalization
About the Company: VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalizatio…
Experience: Experience with advanced marketing automation setups and strong JavaScript programming skills.
Type: Full-time

Multiverse

Sales Enablement Specialist London
Skills & Focus: Enablement, Sales Ops, Learning & Development, Project Coordination, B2B, Content Creation, Onboarding, Customer Success, Tool Maintenance, Analytics
About the Company: We’re on a mission to provide equitable access to economic opportunity, for everyone. We close critical skill gaps in the workforce through a new kind of appre…
Experience: 1–3 years
Type: Full time
Benefits: 27 days holiday, plus 7 additional days off, private medical insurance, gym membership, hybrid & remote work offering.

Abound

Product Delivery Manager London
Skills & Focus: Product Delivery, client growth, technology projects, API integrations, data analytics, testing, project management, product roadmap, implementation delivery, credit scoring
About the Company: We’re on a mission to make affordable loans available to more people using the power of Open Banking.
Experience: 3-5 years in fast-paced, challenging environment, e.g. start-ups, consulting, banking
Type: Full time
Benefits: 25 days’ holiday a year, plus 8 bank holidays, 2 paid volunteering days per year, one month paid sabbatical after 4 yea…

Multiverse

Salesforce Administrator London
Skills & Focus: Salesforce, Administrator, System Administration, User Enablement, Integration, Automation, Reports, Dashboards, Technical Issues, Requirements Gathering
About the Company: We’re on a mission to provide equitable access to economic opportunity, for everyone. We close critical skill gaps in the workforce through a new kind of appre…
Experience: 3-4 years
Type: Full-time
Benefits: Time off - 27 days holiday, plus 7 additional days off; Health & Wellness - private medical insurance with Bupa, a medi…

Lightspeed

Sales Support and Compliance Specialist London
Skills & Focus: Sales Support, Compliance, Opportunity Processing, Administrative Tasks, SaaS, Technology, Billing Inquiries, Team Efficiency, Communication Skills, G Suite
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Experience in an administrative function; Experience in a SaaS and/or technology-related field
Type: Full-time
Benefits: Lightspeed equity scheme, Health & Wellness Credit, Mental Health Support, People Experience program, LinkedIn Learning…

Verkada

Fulfillment Specialist London
Skills & Focus: order fulfillment, problem-solving, communication, returns processing, high volume environment, email handling, self-discipline, self-motivation, Netsuite, Salesforce
About the Company: Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, ala…
Experience: +2 years minimum experience in office fulfillment administration
Salary: ÂŁ32,000 - ÂŁ37,000 GBP
Type: Full-time
Benefits: Healthcare programs, Private medical and dental coverage, Paid parental leave policy, Retirement saving options, Flexib…

Ralph Lauren Corporation

Omnichannel Clienteling Manager London
Skills & Focus: Omnichannel, Clienteling, Project Management, Strategy Development, Data Analysis, Business Development, Stakeholder Collaboration, Performance Tracking, Process Optimization, Team Management
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…

Mirakl

Solution Consultant London
Skills & Focus: Solution Consultant, e-commerce, platform integration, technical liaison, project management, customer success, consulting, architecture, marketplace, SaaS
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with transformative solutions to drive growth and efficiency in their online…
Experience: At least 3 years
Type: Hybrid

Sidetrade

Global Customer Success Operations Manager London
Skills & Focus: Customer Success, SaaS, CRM, CSM platforms, Data-driven decision making, KPI tracking, Process optimization, Tool management, Automation, Collaboration
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant.
Experience: 5+ years of experience in Customer Success, Experience, Operations, or a related field, preferably in a SaaS or technology company.
Type: Full-time
Benefits: Diversity, gender equality, inclusivity, and fairness in the workplace.
Global Customer Success Operations Manager London
Skills & Focus: Customer Success, SaaS, CRM, CSM platforms, Data-driven decision making, KPI tracking, Process optimization, Tool management, Automation, Collaboration
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant.
Experience: 5+ years of experience in Customer Success, Experience, Operations, or a related field, preferably in a SaaS or technology company.
Type: Full-time
Benefits: Diversity, gender equality, inclusivity, and fairness in the workplace.

And Digital

Client Partnerships Consultant London
Skills & Focus: market research, lead generation, CRM system, sales, performance reports, client proposals, stakeholder relationships, business strategy, cross-functional collaboration, data driven
About the Company: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build…
Experience: Experience in business development / service / sales support and strong understanding of the client lifecycle preferred
Benefits: 25 days holiday allowance + bank holidays, Flexible bank holidays, Share scheme, A £1000 flexifund to use on a personal…

Ralph Lauren

Omnichannel Clienteling Manager London
Skills & Focus: Clienteling, Omnichannel, Project Management, Data Insights, Business Development, Strategic Planning, Cross-Functional Collaboration, Team Development, Performance Tracking, Problem Solving
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…

Splunk

Senior Specialist, Executive Engagement Programs London
Skills & Focus: executive marketing, customer briefing, project management, marketing programs, collaboration, performance tracking, event management, cross-departmental, analytical, SalesForce
About the Company: Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color,…
Experience: 3 years
Type: Hybrid

Virgin Group

CRM Operations Manager London
Skills & Focus: CRM, Marketing Automation, Braze, Data analytics, Personalised marketing, A/B testing, Campaign execution, Project management, Loyalty programme, Dynamic environment
About the Company: A diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as pa…
Experience: CRM/Marketing Automation experience executing and optimising consumer-facing campaigns; Experience using Braze is a considerable advantage.
Salary: £46,000 – £53,000 plus bonus
Type: Permanent
Benefits: Unlimited leave, a learning budget, top-notch health care, family support, pension plan, flexible volunteering opportun…
CRM Operations Manager London
Skills & Focus: CRM, Marketing Automation, Braze, Data analytics, Personalised marketing, A/B testing, Campaign execution, Project management, Loyalty programme, Dynamic environment
About the Company: A diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as pa…
Experience: CRM/Marketing Automation experience executing and optimising consumer-facing campaigns; Experience using Braze is a considerable advantage.
Salary: £46,000 – £53,000 plus bonus
Type: Permanent
Benefits: Unlimited leave, a learning budget, top-notch health care, family support, pension plan, flexible volunteering opportun…
CRM Operations Manager London
Skills & Focus: CRM, Marketing Automation, Braze, Data analytics, Personalised marketing, A/B testing, Campaign execution, Project management, Loyalty programme, Dynamic environment
About the Company: A diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as pa…
Experience: CRM/Marketing Automation experience executing and optimising consumer-facing campaigns; Experience using Braze is a considerable advantage.
Salary: £46,000 – £53,000 plus bonus
Type: Permanent
Benefits: Unlimited leave, a learning budget, top-notch health care, family support, pension plan, flexible volunteering opportun…

Hutch

CRM Manager London
Skills & Focus: CRM strategy, player engagement, retention, lifecycle marketing, automated workflows, CRM tools, personalized messaging, performance measurement, A/B testing, gaming
About the Company: Hutch is a mobile games developer & publisher with studios in central London, Dundee and Canada. Our mission is to build the most diverse and engaged automotiv…
Experience: Proven experience leading CRM strategy, preferably within mobile games / app environments
Type: Contract
Benefits: Life at Hutch, our HQ is in the heart of Shoreditch in central London. We value diversity and as an equal opportunity e…

Blackrock

Multimedia Operations, Associate London
Skills & Focus: Automation, Data Analytics, ServiceNow, Power Automate, Power BI, UX, MS Teams, M365, dashboard, business processes
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Benefits: Wide range of employee benefits including: retirement investment and tools, access to education reimbursement, resource…

Financial Times

Commercial Transformation Manager London
Skills & Focus: workflow optimisation, automation, process improvement, Salesforce, Make.com, Monday.com, performance metrics, data-driven insights, financial performance, scalable solutions
About the Company: The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver …
Experience: Proven ability to drive workflow optimisation, automation, and process improvement in a commercial environment.
Benefits: Generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships, and opportunities …

Talentful

CRM Executive London
Skills & Focus: CRM, Email marketing, HubSpot, Data-driven, Customer retention, Campaign execution, Segmentation, A/B testing, Marketing strategy, Collaboration
About the Company: Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent.
Experience: 2+ years in a B2B CRM or Email marketing role
Type: Full-time
Benefits: Learning & development; Flexible working; Healthcare options; Wellness allowance contributions; Global co-working; Enha…

Uphold

Zendesk Specialist London
Skills & Focus: Zendesk, integration, automation, workflow, system configuration, customer support, data analysis, performance metrics, AI integration, role management
About the Company: Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.
Experience: 3-5 years
Type: Full-Time
Benefits: Annual bonus program, home office stipend, generous PTO, healthcare, and employee assistance programs.

Omdia

Customer Success Analyst London
Skills & Focus: customer support, research inquiries, customer experience, internal collaboration, relationship building, data management, Salesforce, report generation, business improvement, emerging trends
About the Company: Omdia is seeking a dynamic and customer-focused professional to join its industry-leading Ask an Analyst team. This role is dedicated to managing and respondin…

Ralph Lauren

Omnichannel Clienteling Manager London
Skills & Focus: Omnichannel, Clienteling, Project Management, Business Development, Strategic Planning, Data Insights, Digital Excellence, Collaboration, Problem Solving, Process Optimization
About the Company: Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, acce…

Capital On Tap

Associate Product Manager London
Skills & Focus: Product Management, Internal Systems, Integrations, Efficiency Improvements, Data Analysis, Stakeholder Management, System Enhancements, Operational Excellence, Kubernetes Migrations, Business Growth
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Type: Hybrid
Benefits: Private Healthcare including dental and optician services through Vitality, Worldwide travel insurance through Vitality…

Google

Database Practice Go-To-Market Sales Lead London
Skills & Focus: Go-to-Market, sales specialists, database, enterprise software, cloud, strategy, business outcomes, campaigns, stakeholders, data management
Experience: 12 years of experience in a sales role in the enterprise software or cloud space.

Blue Owl

EMEA Value Creation Team Support London
Skills & Focus: analytics, Private Markets, data analysis, presentation materials, CRM, salesforce, investment banking, asset management, collaboration, team-player
About the Company: Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives. With over $250 billion in assets under management as of December 31, 2024, we …
Experience: Experience working in investment banking, management consulting, or asset management
Type: Full-time
Benefits: Equal Opportunity Employer

Flagstone Group Ltd

Senior Salesforce Administrator London
Skills & Focus: Salesforce, Service Cloud, Pardot, Marketing Cloud, CRM strategy, custom objects, data governance, automation, data integration, analytical skills
About the Company: An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a …
Experience: 8+ years managing Salesforce implementation
Type: Full-time
Benefits: Private healthcare, Life insurance (four times your annual salary), Dental/optical care, Matched pension contributions …

Palo Alto Networks

Senior Renewals Representative London
Skills & Focus: renewals, Cortex, Prisma Cloud, customer retention, upsell, quote generation, Salesforce, collaboration, maintenance, subscription

Assembled

Implementation Manager London
Skills & Focus: implementation manager, customer relationships, SaaS, SQL, APIs, project management, technical setup, enterprise, customer experience, cross-functional collaboration
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 4+ years
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Sprout.Ai

Implementation Consultant London
Skills & Focus: Customer Delivery, Configuration, Solution Design, Customer Success, AI automation, Process automation, Low code platforms, Integration technologies, Stakeholder management, Training
About the Company: Sprout.ai was established in London, UK in 2018 with a mission to help people in their time of need when making an insurance claim. Its patented claims automat…
Experience: 1-2 years experience working with process automation or low code platforms
Salary: ÂŁ40,000 - ÂŁ50,000
Type: Hybrid
Benefits: Sprout.ai Share Options, Generous annual leave, Hybrid and flexible working practices, Learning and Development budget,…

Postman

Technical Trainer London
Skills & Focus: API, training, customers, enterprise, workshops, Postman, presentation slides, training materials, stakeholder relationships, customer experiences
About the Company: Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…
Experience: 6 years minimum experience in enterprise training
Benefits: Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, …

Janus Henderson Investors

Salesforce Developer London
Skills & Focus: Salesforce Developer, Apex, SOQL, Visualforce, Lightning components, Salesforce workflows, Integration tools, Salesforce best practices, DevOps, Agile methodologies
About the Company: A company with 90 years of investment experience helping over 60 million people achieve superior financial outcomes through differentiated insights and discipl…
Experience: Proven experience as a Salesforce Developer with expertise in Apex, LWCs, Aura, Visualforce, and SOQL.
Benefits: Generous Holiday policies, Excellent Health and Wellbeing benefits, Mentoring, Leadership development programs, Paid vo…

Nbcuniversal3

Post Workflow Engineer London
Skills & Focus: workflow, production, custom-built, orchestrator, client requests, best practices, validate, collaborate, infrastructure, support

8x8, Inc.

Business Analysis Manager London
Skills & Focus: Salesforce, PRM, Customer Experience, Experience Cloud, partner onboarding, billing, data analysis, Agile, Scrum, collaboration
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud.
Type: Full-time
Benefits: Competitive compensation and benefits package.

Loveholidays

CRM Executive London
Skills & Focus: CRM, customer loyalty, data-driven strategies, email campaigns, push notifications, Braze, analytics tools, Looker, cross-functional relationships, A/B testing
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: 1-2 years experience within a CRM role
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays for you, your family and frien…

Gousto1

CRM Manager London
Skills & Focus: CRM, multi-channel, customer retention, engagement, Braze, A/B testing, campaign performance, personalisation, segmentation, customer journey

Ralph Lauren Corporation

Omnichannel Clienteling Manager London
Skills & Focus: Omnichannel, Clienteling, Strategic Planning, Project Management, Business Development, Data Insights, Team Collaboration, Digital Excellence, Process Optimization, Industry Knowledge
About the Company: Ralph Lauren Corporation is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, h…

Insider

Customer Onboarding Manager London
Skills & Focus: Customer Onboarding, Project Management, Client Engagement, Technical Guidance, Integration, Platform Implementation, Data Utilization, Use-cases, Personalization, Client Training
About the Company: Insider is a B2B SaaS company that drives growth for its clients around the world with an AI-native platform for Customer Experience and Marketing, enabling ma…
Type: Full-time
Customer Onboarding Manager London
Skills & Focus: Customer Onboarding, Project Management, Client Engagement, Technical Guidance, Integration, Platform Implementation, Data Utilization, Use-cases, Personalization, Client Training
About the Company: Insider is a B2B SaaS company that drives growth for its clients around the world with an AI-native platform for Customer Experience and Marketing, enabling ma…
Type: Full-time

Gopuff

Catalogue Operations Specialist London
Skills & Focus: operations, delivery, commerce, teamwork, customer experience, data, high-impact, innovation, collaboration, empowerment
About the Company: At Gopuff, we’re not just delivering convenience—we’re redefining how the world shops. Since pioneering instant needs in 2013, we’ve empowered millions of cust…

Vimeo

Implementation Manager London
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Inizio Medical

Growth Support Manager London
Skills & Focus: CRM systems, lead generation, data integrity, business development, RFPs, project management, cross-functional collaboration, healthcare, clinical research, administrative support
About the Company: Inizio Medical creates compelling content and engages communities to achieve outcomes that matter by combining three leading medical communications companies –…
Experience: Bachelors degree or higher in marketing or a related field; Experience with CRM preferred; Strong communication and problem-solving skills.

Workato

Delivery Manager London
Skills & Focus: project management, Agile, SaaS, delivery methodology, stakeholder communication, automation, customer engagement, budget management, risk management, cross-functional teams
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: 5+ years of project management experience

Freenow

CRM Tech Specialist London
Skills & Focus: CRM implementation, data-driven marketing, system optimization, SQL, API integrations, HTML, CSS, JavaScript, data quality, stakeholder management
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: Minimum 2+ years of full-time CRM experience
Type: Full-time
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Appdirect

Business Solution Consultant London
Skills & Focus: Digital Transformation, Business Analysis, Consulting, API, SQL, XML, JSON, Customer Relationship Management, Systems Implementation, Process Optimization
About the Company: Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to …
Experience: A minimum of 5+ years of hands-on experience as a Business Analyst and/or Functional Analyst in the IT space.

Charlotte Tilbury Beauty

Head of CRM London
Skills & Focus: CRM strategies, customer engagement, retention, data insights, eCommerce, campaign management, customer lifecycle, data privacy regulations, segmentation strategies, automation
About the Company: Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beau…
Experience: Minimum 6+ years within CRM with experience leading the CRM function and managing a multi-skilled team
Type: Full-time
Benefits: 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday, Inclusive parental leave policy…