8 Technical Support jobs in Liverpool.

Hiring now: Prod Support Consultant @ Zenoti, Support Analyst @ Civica, Application Support Engr @ Vix Techno, Technical Support Spec @ Eurofins, Support Engr @ E2Open.Explore more at jobswithgpt.com.

🔥 Skills

technical expertise (3) customer satisfaction (3) troubleshooting (3) documentation (3) Product Support (2) customer engagement (2) mentorship (2) SQL (2) communication (2) ITIL (2)

📍 Locations

Manchester (7) Lancaster (1)

Zenoti

Skills & Focus: Product Support, cloud-based software, customer engagement, Point-of-Sale system, technical expertise, customer satisfaction, inbound help requests, troubleshooting, mentorship, operational efficiency
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry, allowing users to manage business aspects in a comprehensive…
Experience: Minimum 1 year in a public-facing service position requiring frequent customer engagement; experience in hospitality or retail preferred.
Type: Full-time

Civica

Skills & Focus: first line support, second line support, customer service, problem management, configuration, documentation, SQL, web services, technical support, communication
About the Company: We create software that helps deliver critical services for citizens all around the world. Over 5,000 public bodies across the globe use our software to provid…
Experience: Experience of working within a dynamic support team
Benefits: ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! ✔ Private Medical Insurance – Fast…

Vix Technology

Skills & Focus: Application Support, ITIL, Incident Resolution, Technical Assistance, Database Management, Customer Satisfaction, Cloud Platforms, Monitoring Tools, Problem-Solving Skills, Collaboration
About the Company: Vix Technology is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. With customers in 200 cities aroun…
Experience: A strong foundation in application support with experience in a similar environment
Type: Full-time
Benefits: A truly flexible working environment; A focus on learning and development; A great team of like-minded professionals; P…

Eurofins

Skills & Focus: technical capabilities, customer care, sales support, consultancy, training, technical expertise, quality systems, KPI performance management, cost benefit analysis, ISO accreditation
Type: Part-time

Zenoti

Skills & Focus: Product Support, Customer Engagement, Technical Expertise, Point-of-Sale, Documentation, Problem Resolution, Mentorship, Knowledge Base, Customer Satisfaction, Technology-Centric
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect …
Experience: Minimum 1 year in a public-facing service position requiring frequent customer engagement
Type: Full-time

E2open

Skills & Focus: customer support, troubleshooting, incident management, SQL, customer satisfaction, problem-solving, communication, logistics, supply chain, ITIL
About the Company: E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Experience: 2-5 years
Type: Full-time
Benefits: Equal Employment Opportunity employer, participates in E-verify program

Zenoti

Skills & Focus: customer engagement, technical expertise, troubleshooting, point-of-sale, consultation, inbound support, customer satisfaction, mentorship, documentation, feedback
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect …
Experience: Minimum 1 year in a public-facing, English and French speaking service position requiring frequent customer engagement; the ideal candidate will come from a hospitality or retail background.
Type: Full-time
Benefits: Great Place to Work CertifiedTM for 2021-2022, flexible working hours.

Eurofins

Skills & Focus: user inquiries, administrative changes, collaborate, troubleshoot, documentation, end-user training, user experience, user account management, system configuration, application updates